Motel One Dusseldorf-Hauptbahnhof

03 čvn 2026

Everything as expected, friendly and accommodating staff, clean rooms.

29 kvě 2026

Air condition was set too low, and the bed cover was too short (I'm 1.89m).

29 kvě 2026

Perfect location as a base to work in Dusseldorf

20 kvě 2026

The bathroom door handle in the hotel room was loose and didn’t close properly. Unfortunately, this meant I could hear the bathroom fan running the whole time. I used earplugs during the night.

20 kvě 2026

The price does not justify the service and comfort you provide. Yes, it was during Interpack but still too much charged for what you get. No good seating and not enough spaces during breakfast.

11 kvě 2026

The price was totally unacceptable.

11 kvě 2026

Motel One standard all over Europe. Always satisfied. Only missing is slippers inside. Due to the exhibition, the price rate was incredible level.

06 kvě 2026

Top personal, top Hotel

04 kvě 2026

Hotel was lovely, good location. Room clean though a little smaller than expected. Would of benefited from a 2nd bin and did miss having a kettle or fridge. Liked being able to choose the days we wanted housekeeping.

01 kvě 2026

Limited room, limited breakfast, limited reception except a girl was so nice the only one, guys are rude at the reception,

01 kvě 2026

very clean/calm/ friendly staff/the defective lamp was immediately replaced/ great shower/I did not get water (my colleagues did...)/ missed the scrambled eggs for breakfast/good bar - friendly barkeeper -love this hotel

21 dub 2026

Excellent facilities, breakfast, rooms( specifically sound proofing being in a city), but more importantly, open, welcoming and friendly staff.

20 dub 2026

Good location and friendly people / staff.

13 dub 2026

Everything was perfocet excluding response to my request to issue invoice. Reception staff was very friendly and promptly informed me they would issue invoice in 1 hour, but I still don't receive even after 4 days although I asked to issue it. I feel it is difficult for me to use here for business, but very good for private use.

18 bře 2026

Friendly and pro-active staff at the reception. I missed scrambled eggs, natural yoghurt, fresh orange juice and glasses for latte macchiato at breakfast. Fresh ginger tea was a plus.

15 bře 2026

I loved my stay there - the room was quiet, as requested (except for the overall thin walls, which are unfortunate). I did sleep well and was happy with the hotel as "home base" during my stay. The staff was naturally friendly and welcoming, which was also very nice. Breakfast has a lot of vegan options. I also liked the atmosphere between 6 and 6.30 h at breakfast with dimmed lights and quiet music. A great start of the day! Thank you.

13 bře 2026

Excellent hotel in perfect location!

13 bře 2026

Breakfast: expected a full continental breakfast but there were no scrambled eggs nor bacon, limited offer and the low seats are not comfortable for eating. Room: for the prize I at least expect some bottles of fresh water and/or minibar

15 lis 2025

Nice hotel, beautiful room, good breakfastclose to the station, only there was a faint sewery smell in the bathroom that was really annoying. Receptionist told me they would fix it when I checked out

31 říj 2025

We chose the hotel for its proximity to the train. Location was good overall. The rooms were just so small with no place to put things. No bedside tables! Good bathroom with adequate lighting. The lobby was vast, and usually full of people probably because the rooms were so small. But in the evening it was totally dark there.

18 říj 2025

Not great not bad.

16 říj 2025

The room was tiny, cell like, the AC didn't work, apparently it's turned off centrally from early October, regardless of weather or residents preferences. We didn't sleep well, too hot !! For the cost of 335.oo it was really bad value, wouldn't recommend it to anyone. One staff member was very nice and did all he could, the others were disinterested and poorly trained. Typical chain hotel operation, profit motivated little real interest or consideration for customer.

14 říj 2025

Overall a good experience, only the breakfast was a little uncreative for the 18 Euros price tag.

06 říj 2025

I loved the view and overall cleanliness of the hotel room! Would be great to have a wider selection of english speaking tv channels such as NHK, PBS, etc. The vegan options were a huge plus from us! I would also like to mention for the future, something like a mini fridge would be extraordinarily helpful for guests. storing restaurant leftovers, getting ready meals from the store to save money, etc.

25 zář 2025

Alles super

23 zář 2025

Very pleasant stay, rooms are comfortable and very clean. Elevators super quick and common/seating area beautifully designed with comfortable nooks everywhere. Staff very friendly and helpful

02 zář 2025

I don't remember how many times I stayed in MotelOne hotels. No surprise. Price/performance best. Breakfast delicious. Rooms are same like any other MotelOne. There was an ongoing renovation next to reception but it is ok and did not effect my stay. Location is great and 2 minutes walking to main station. Happy again.

01 srp 2025

Nice room on high floor, as requested, thank you. We did not know about renovations going on but the reduced size breakfast (half-price) suited us very well. Noise started mid-morning but we left to catch our train. Morning reception staff much friendlier than evening reception staff!

15 čvc 2025

The interior and the style is the same everywhere, but the people are different. So that makes the difference. There was not a nice check in, but everything else was without problem.

09 čvc 2025

I could have used more power outlets in the room, especially one closer to the little table/desk. The room and bed were very comfortable, quiet, and clean. If I stay in Düsseldorf again, it will be at Motel One.

02 čvc 2025

Motel One - wie immer top

28 čvn 2025

The air conditioning didn’t work in our room

20 čvn 2025

Top Sevice, top Hotel.

13 čvn 2025

Super Holiday

10 čvn 2025

It was lovely 🥰

02 čvn 2025

I have been using MotelOne for over a decade. However, I have never experienced anything like this before. I know I booked four weeks in advance and checked in late on the day. Probably because of that, the first room I was given was next to the lift. It also faced a busy intersection with trams braking and starting up. At the same time, the TV wasn't working. Sorry, that was too much. So I complained about the room and was given another one, which was OK.

08 kvě 2025

Alles okay!

18 dub 2025

prior to the stay at the hotel, everything said about the hotel was correct, and I had a pleasant stay .

14 dub 2025

I could have improved my rating but the aircon was not working in the room so I had to open the window and got unfortunately bothered by the noise of the street.

12 dub 2025

This hotel has the best location as it is near Central Main Station and same streets full of Japanese restaurants. It is very clean. The receptionist allowed us for early check-in. The cleaner replaced our towels even if we did not put the towels on the floor. I hope they have mini fridge. I am not sure if you have to ask the reception for toothbrush kit because they don't have the kit in the bathroom. Not a fan of their carpet design. I think their wifi is slow. I was using my mobile data all the time. I would still prefer this hotel if we visit DUS again.

04 dub 2025

There was an awful sound during the night which was like a broken robot hitting the wall in a short interval. It kept me from sleeping and the night was very rough. The staff could not help the guest who where affected by this and we "had to live with it". I've wished the staff during the night had the competence of the staff the morning after. They where kind and gave me at least a good explanation but the fatigue remained during the day and felt like a three hour jet lag. The workshop this day was exhausting because of that.

03 dub 2025

Lampe am Bett defekt

14 bře 2025

Motel One is always a good choice for my business trips. The rooms are nice, and the staff and service have always been excellent. The breakfast is good, although I don't quite see the value for money. However, that has nothing to do with the offering or quality—just to be clear.

04 bře 2025

Staff were very friendly and helpful during my brief stay

19 úno 2025

Very friendly and helpful staff throughout, rooms with practical layout, quiet and very clean. Great lounge breakfast buffet. One thing that could be improved are seating arrangements for elderly people, who need higher chairs and tables to lean on. If these could be included in the lounge, it would be helpful.

14 úno 2025

I know what to expect. Love the continuity. Enough space, friendly staff, cleanliness. Very convenient location.

12 úno 2025

Stayed here for a business trip, checked in late - lovely hotel with a nice view of the street, rooms are perfect size and quiet. Would recommend.

03 úno 2025

alles ok

25 led 2025

Very welcoming staff and a good ambience and hotel very close to the train station. I had lost my voice but the bar staff were able to provide me with hot water and added lemon and some honey which was kind of them.

20 led 2025

Reception was very friendly but understaffed during check in, room and bathroom was not clean.