Motel One Vienna-Westbahnhof
What our guests say
Very good
Overall rating from 7,693 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 8.9 of 10
Location 9.6 of 10
Room 8.9 of 10
Bathroom 8.8 of 10
Free WiFi 9.3 of 10
Value for money 8.8 of 10
Breakfast service 8.5 of 10
Bad smell in the room, bad breakfast , dirty wall in the bathroom near the toilet ( had to wash it myself🤮)
I enjoed staying at your Hotel.Big comfortable room and very clean! Variaty of food for breakfast in a spacious room.Very important that is closed to metro and tram and helps the tourist to move to the center and back to the hotel only in a few minutes!I would definetely recomended and I would love to come back my self.
A very pleasant stay. Hotel looks great, the atmosphere is cozy and friendly. Our room was tidy and well equipped. The only thing lacking was a kettle. A fridge would’ve been nice too. Breakfast was kinda okey - cheese, boiled eggs, ham, yogurts, bread, sweet buns, fruits. I suggest that omelette or sausages could’ve been a nice addition to the breakfast menu as well. There were also some vegan/vegetarian options. However, as a celiac person I would’ve appreciated some gluten free options as cereals or bread without gluten.
Super
Lovely clean hotel. Very close to Wien Westbahnhof and underground trains.
Super Service, sehr nettes Personal
Quick and easy check in, followed by friendly and supportive hotel personnel.
This is my fifth time staying here. Consistently great service, fantastic staff, comfy rooms, yummy breakfast! It can get busy but the staff is super attentive and extremely helpful. Great place for groups! Highly recommend this Motel One!!
No fuzz - nice - efficient - perfect!
Staff was great. Food was good. Room was spacious overall. TV was super slow and I couldnt link it to my mobile device. Air in the room didnt work too. Bathroom was great.
The room is clean. All services that you expect are reasonable and enough.
The HVAC system did not work. It was quite warm in the room and it was too loud to keep the window open throughout the night.
All great - except no gym
Super Hotel
good location, clean rooms, friendly staff
Great hotel, as always. BUT my room and bathroom felt quite used and a little bit run-down this time. Unusual for the typical Motel One quality level. I also wasn't happy with the quality of the rolls ("Semmeln") in the breakfast buffet this time. Usually, they were big and fresh. This time you could really see that it is a lower-quality industry product. Please improve! Staff and friendliness is exceptional as always. Thank you! Still good value for money.
Great hotel. Location is very close to all you need. I had small issue with parking, I paid at the reception but I still had to pay at the parking garage. It registered my first 3 days but not the last 2 days, so once I was exiting it showed I had unpaid parking. Other then that all really nothing to complain.
Alles optimal
Small room but quite comfortable for the most part.
Very good room, clean, good breakfast, easy check in (on line) and check out, but cleaning staff enters room on check out day earlier than check out time when we were still inside and no complimentary water
Alles top
Excellent location at major transit hub. Contemporary relaxed vibe. Friendly knowledgeable staff. Rooms are pretty small.
perfectly situated, efficient front desk, well maintained rooms
I would love to have more newspapers for the breakfast. It was great that "Presse am Sonntag" was available at least
Alles top
We chose this hotel for its location to the airport bus stop which is basically outside the front entrance. Price could be cheaper. Staff were friendly and room was modern and clean, but basic - no fridge or tea/coffee making facilities in room.
Everything was great but disappointed that the Motel did not have any twin rooms. Unisual in thi day and age. Other attendees at our meeting chose to stay elsewhere, nearby, because of this.
No battle of water gives
Hotel is easy to access from all areas of the city with underground ,SBalm and buses all very close. Hotel was quiet, we did have a rear facing room.
Missing a flat pillow
Good quality in-room facilities, and the residents’ lounge was useful BUT the air conditioning had only heating and no cooling, meaning that even at the end of September the room was too hot and stuffy to sleep well. My room also faced onto a busy street so not possible to leave open a window overnight. A pity, and for a relatively new hotel I would have expected better. In conclusion: stay here only in winter when the weather’s cold!
War alles perfekt!
I was by business reasons the week and the breakfast was a little poor without just cooked dishes.
Super as usual, Motel One standard.
Definitely a basic no frills place. Our room was warm despite the a/c and no fans are available. The lack of toiletries when I forgot something was very disappointing and our room was unbelievably loud so we didn’t sleep well the entire time. I’m not sure I’d rebook again.
Everything was just fine super service in Bar and Reception. The only drawback was, that there were dark splashes on the wall in my room.These were only removed the 2nd day not immediately I arrived, although someone checked the room before I moved in, and I complained at reception.
Room to the inside was absolutely quiet, most important. Strange that on a Saturday cleaning staff entered at 09:30 the room whilst sleeping as no door tags were available to notify. Breakfast was some kind of disappointing buffets and setup for 18€ (too small and narrow tables) I experienced in my live compared to the price. For example: Too small & empty plates of tomatoes and cucumber, no scrambled eggs at all, no beans, small selection of bread etc. etc.
Alles prima
very reliable, great service from the receptionist, and the room is well-prepared
Nice Hotel in good central location. Comfortable rooms.
Except for the cockroach that left the room when I entered, everything else was fine as usual.
Clean and comfortable.
Everything was great! The staff was very helpful and friendly. Thank you for a wonderful stay.
Friendly service, room met expectations and was astonishingly quiet given that it was facing a busy road.
Youtube App am TV / Smart TV
I love the convenience of this place. Location is excellent and rooms are just optimum and clean. If there is one thing I would improve, it would be the TV. The channel collection is poor. It’s regular now that hotels TVs can connect to the guest’s Netflix account.
Very basic hotel. I forgot my shower cap and went to the reception. There are no basic amenities at all to offer.
Everything is perfect. I appreciate the checkin online. However, a minibar in thr room would be very useful.
Alles gut!
Good situation. There are all public transport near. Breakfast was good and staff was helpful.
Gallery
Everything you need at a glance
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- Pets welcomeContact the hotel directly
- Free WiFiThroughout the premises
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- ReceptionThere for you 24/7
- Drinks and snacksDiscover our wide selection at the One Lounge
- Stay in parents’ roomFree for children up to 12 years old
- One LoungeWith workbench for comfortable working
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
Family One
- Room size 20 m²
- King-size bed (180 cm)
- Chair bed
- Granite bathroom with rain shower
- Free Wi-Fi
- 26'' flat-screen TV
The One accessible
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
Location and surroundings
Linz-Vienna
Street art, sarcasm and Sachertorte – with stop overs for mountain, food and wine lovers!
Creative Hotspot
Immerse yourself into the artsy vibes of our Motel One Vienna-Westbahnhof directly located in the Museumsquartier.
Hotel Vienna Westbahnhof
Our Motel One Vienna-Westbahnhof is quintessentially influenced by the atmosphere of the nearby Museumsquartier (museum district), and in particular the mumok, the museum of modern art. Lively colours and unusual design are themes in our hotel down to the tiniest detail. At the reception, two brightly coloured ‘Enzis’, unique benches that can also be found in the outdoor area of the Museumsquartier, invite you to relax. Contemporary and original, the works of Vienna-based artist Thomas Draschan in the reception, breakfast area, bar and hotel rooms contribute to the exclusive atmosphere. His wall pieces and light collages radiate the typical Vienna lifestyle and play with scenes from Westbahnhof, clichés and absurdities – of course combined with a large portion of Viennese sarcasm.
This design hotel is close to Mariahilfer Strasse, a popular shopping street leading from the city centre toward the Schönbrunn Palace. You can reach other central sights such as the Hofburg, the Stephansdom and the Staatsoper just as quickly. Having Vienna Westbahnhof on the doorstep of the hotel enables easy excursions into the surrounding Austrian countryside, making Motel One an ideal base for your city break in Vienna. Have we sparked your wanderlust? We agree with a quote from the poet Novalis, which you will also find incorporated in the artistic room collages: ‘Wir träumen von Reisen durch das Weltall: ist denn das Weltall nicht in uns?’ (We dream of journeys through the cosmos — Is the cosmos not then in us?) and suggest that you don’t necessarily have to travel into space: first try our attractively priced hotel in Vienna!
