Motel One Viena-Westbahnhof
Esto es lo que dicen nuestros clientes
Muy bien
Puntuación general de 7475 opiniones
Amabilidad 9.3 por 10
Limpieza 9.2 por 10
Recepción 9.2 por 10
Vestíbulo y bar 8.9 por 10
Ubicación 9.6 por 10
Habitación 8.9 por 10
Cuarto de baño 8.8 por 10
WiFi gratuito 9.4 por 10
Relación precio-prestaciones 8.8 por 10
Desayuno 8.5 por 10
Clean spaces, friendly staff, great location, confy beds, baggage storage...!
Dust on the table, lamp.
I have stayed several times at your property, as well as other Motel One locations in different countries, and Westbahnhof remains my favorite. I would especially like to thank Daniel for his hospitality and kindness.
Everything was very good or excellent. But the gaps between the shower tiles should be cleaned better.
Very nice and modern Hotel, we had a a room to the inner courtyard of the building what made the room extreme quiet, what was really nice. But there was no chance to screen the window from view; the only option was to block out the light completely. That could be improved. Everything else was very nice and service is perfect.
Spartan accommodations but well appointed; it had everything we needed. Nothing extra. I would suggest a small refrigerator and a pool.
Great location and spotlessly clean! The hotel is situated in a fantastic area and the housekeeping did an excellent job. The complimentary toiletries provided were top-notch and a wonderful touch. The Wi-Fi connection was flawless and extremely fast.However, there are a few areas that could use improvement. The staff was just average—polite, but not going above and beyond to make the stay special. It is also quite disappointing that there are no fridges in the rooms, and it would be great if the hotel offered a coffee machine or some free coffee for guests in the morning. Overall, a solid stay if you prioritize location and cleanliness!"
The receptionists were a but forgetful, but otherwise everything went well. The breakfast was great, we appreciated the big selection of vegan food! There could be real glasses for toothbrushing.
Hi, I have one issue I'd like to raise with you, namely: there seems to be no space where a person could sit for free after checking out? I had 2 hours to kill before my train and I noticed the whole ground floor is a cafe / restaurant area, so I had no place to sit and wait while NOT drinking or eating anything. I think it would be both cool and fair to offer a part of that space to people who are waiting, since you are a hotel and there will be rather a lot of waiting involved. Thanks for considering this option, best wishes from Slovenia!
Good
Excellent hotel (like all Model One hotels). Motel One Wien-Westbahnhof is perfectly located. The services offered are excellent. As always, breakfast stands out.
We had a wonderful stay at Motel One Vienna-Westbahnhof and would like to thank the entire team for making our visit so enjoyable. The rooms were always clean, tidy, and well-maintained, which made us feel comfortable from the very first moment. The breakfast buffet was excellent, offering a wide variety of fresh and delicious options every morning. We also greatly appreciated the cooperation with the nearby parking garage. As guests arriving by car, this made our stay much more convenient and stress-free. A special thank you goes to the lobby team. The atmosphere in the lobby was welcoming, relaxed, and stylish, and the staff contributed greatly to creating a pleasant and friendly environment throughout our stay. One of the biggest surprises for us was that many of the hotel’s services and refreshments were not more expensive than similar services in Hungary, despite what we had often heard beforehand. This was a very positive experience and added even more value to our stay. Overall, we had a fantastic time in Vienna and at Motel One Vienna-Westbahnhof. We truly enjoyed every moment and, if possible, we will gladly return in the future. Thank you again for your hospitality and excellent service! Best regards, Attila Lászlófi
Great rooms and great location All that is missing is a kettle in the room for tea, coffee Great bar
Room warm despite air conditioning.
The wheelchare accessible room is too small for its purpose and it is very difficult to maneuver. The bathhroom is just perfect and fully adequate. The breakfast is a big star - rich, fresh and fits every possible expectation. And your staff is just lovely - smiles everywhere, helpfull and forthcoming. Again the problem is the room, otherwise nothing to complaint
had a very pleasant stay at the hotel overall. The service, cleanliness, and location were all excellent, making the experience comfortable and enjoyable. A special thanks to Feras at the front desk, who was extremely professional, welcoming, and helpful throughout my stay. His positive attitude truly made a difference. The only minor downside was that there was just one towel provided for the shower, which could be improved for better convenience. Aside from that, everything else was great, and I would definitely consider staying here again.
Everything was fabulous! The staff is so friendly, especially Miguel - he was informative, fun to talk to, and he makes a great Hugo ;)
Good location. Pleasant interior. Adequate room. Good value for money.
Great and comfotable stay at a well-located and modern hotel. Everything needed to make the stay good is provided.
Check in and Checkout excellent, this time I found the room a little too dusty and the bathroom sink had shocking dirty spots
Excellent property with efficient staff and a high standard of public area facilities and a good standard of breakfast. The seating in the public areas is a little bit of style over substance as they look great but are somewhat uncomfortable and not easy to move. rooms are on the small side and rather too dark in decor and would benefit from tea/coffee making facilities.
it was strange because the payment was done like other times but in reality was without breakfast, we noticed that this problem was happening to almost all the clients, they were heading to have breakfast and their name was not on the list, it was suspicious
Walking distance from everything and very nice lobby. Rooms were good and staff friendly. Great affordable price!
Everything was ordinary. Breakfast was also not over my expectation. Guests has not been informed that the beginning time of breakfast changes on holidays.
Low gluten free options in breakfast
The first room we were given wasn’t great, smelt of cigarette smoke so we went back to reception and they immediately gave us another room
Short-term reservation, fast processing without bureaucracy.
Very pleasant reception desk staff
The service was great. The room was clean and comfortable. I cam recommend MOTEL ONE Westbahnhof in Vienna to anyone who looks for a hotel.
Bad smell in the room, bad breakfast , dirty wall in the bathroom near the toilet ( had to wash it myself🤮)
I enjoed staying at your Hotel.Big comfortable room and very clean! Variaty of food for breakfast in a spacious room.Very important that is closed to metro and tram and helps the tourist to move to the center and back to the hotel only in a few minutes!I would definetely recomended and I would love to come back my self.
A very pleasant stay. Hotel looks great, the atmosphere is cozy and friendly. Our room was tidy and well equipped. The only thing lacking was a kettle. A fridge would’ve been nice too. Breakfast was kinda okey - cheese, boiled eggs, ham, yogurts, bread, sweet buns, fruits. I suggest that omelette or sausages could’ve been a nice addition to the breakfast menu as well. There were also some vegan/vegetarian options. However, as a celiac person I would’ve appreciated some gluten free options as cereals or bread without gluten.
Super
Lovely clean hotel. Very close to Wien Westbahnhof and underground trains.
Super Service, sehr nettes Personal
Quick and easy check in, followed by friendly and supportive hotel personnel.
This is my fifth time staying here. Consistently great service, fantastic staff, comfy rooms, yummy breakfast! It can get busy but the staff is super attentive and extremely helpful. Great place for groups! Highly recommend this Motel One!!
No fuzz - nice - efficient - perfect!
Staff was great. Food was good. Room was spacious overall. TV was super slow and I couldnt link it to my mobile device. Air in the room didnt work too. Bathroom was great.
The room is clean. All services that you expect are reasonable and enough.
The HVAC system did not work. It was quite warm in the room and it was too loud to keep the window open throughout the night.
All great - except no gym
Super Hotel
good location, clean rooms, friendly staff
Great hotel, as always. BUT my room and bathroom felt quite used and a little bit run-down this time. Unusual for the typical Motel One quality level. I also wasn't happy with the quality of the rolls ("Semmeln") in the breakfast buffet this time. Usually, they were big and fresh. This time you could really see that it is a lower-quality industry product. Please improve! Staff and friendliness is exceptional as always. Thank you! Still good value for money.
Recomiendo ampliamente este hotel. Gran buena ubicación y ambiente agradable. El personal es muy amable y las habitaciones son bastante cómodas. Nuestra experencia en general fue muy satisfactoria y consideraremos regresar en otra oportunidad. El desayuno es lo único que nos quedó a deber, ya que no había opciones calientes.
Todo bien excepto desayuno, un poco pobre no había mesas libres y las que estaban libres estaban sin limpiar ocupadas con otros desayunos anteriores.
Henos repetido por tercera vez este hotel en Viena. Ubicación muy buena ya que el bus del aeropuerto llega justo a 30 m de la entrada ! y sale de allí hacia el aeropuerto. Igualmente el metro línea 3 te lleva en 5 paradas a pleno corazón de viena a plena catedral de San Esteban. El hotel es muy bonito y las camas cómodas. Todo muy limpio. Se hecha en falta cadenas de televisión en español.
Personal eficiente, para la oferta del hotel podría ser mejor para el precio. El desayuno es limitado en platos calientes, se desayuna en el mismo lugar que el lobby, lo cual es extraño. No hay botellas de agua en las habitaciones.
Respetaron mi petición de habitación silenciosa. Excelente. Limpio, desayuno completo, personal súper amable.
Galería
Todo de un vistazo
- Check-in rápidoPara miembros de beOne: haz el check-in cómodamente por adelantado y ahorra tiempo
- Wifi gratuitoEn todo el edificio
- Bebidas y aperitivosDescubre nuestra gran variedad en el One Lounge
- Bufé de desayuno saludableCon muchos productos ecológicos y café de comercio sostenible
- Almohadas y edredones antialérgicosComodidad de ensueño para dormir con ropa de cama de calidad
- Dormir en la habitación de los padresGratis para un niño de hasta 12 años
- Se permiten mascotasPonte en contacto directamente con el hotel
- RecepciónDisponibles 24 horas al día, los 7 días de la semana
- One LoungeCon espacio para trabajar relajadamente
- CHECK-IN/CHECK-OUT
A partir de las 15:00 h del día de llegada
Hasta las 12:00 h del día de salida - CONSIGNA DE EQUIPAJE
Gratis
- TASA TURÍSTICA
La ciudad de Viena cobra un impuesto municipal correspondiente al 3,2 % del precio del alojamiento. A partir del 1 de julio de 2026, el impuesto local aumentará al 5 %.
- DESAYUNO
Lun. -Vier.: 6:00-10:00 h
Sáb., Dom., festivos: 7:00-11:00 h - VIAJAR CON NIÑOS
Más información aquí
- CHECK-IN RÁPIDO
Como miembro de beOne, tienes la posibilidad de realizar el check-in en línea con antelación de forma cómoda y flexible, lo que te permite ahorrar tiempo. Encontrarás más información aquí.
- OPCIONES DE APARCAMIENTO
El hotel no dispone de plazas de aparcamiento propias. El aparcamiento subterráneo Felberstraße 1 ofrece una tarifa especial para huéspedes del hotel: 19 € al día.
Parking público: Apollo Garage (0,3 km) - VIAJAR EN COCHE
Aquí puede planificar su ruta.
- MEDIOS DE TRANSPORTE PÚBLICO
La parada más cercana al hotel es Westbahnhof
Más información sobre las conexiones aquí.
Nuestras habitaciones
The One
- Habitación de 16 m²
- Cama con somier Queen-Size o King-Size (160-180 cm)
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- TV con pantalla plana LG de 43"
Family One
- Habitación de 20 m²
- Cama King-Size (180 cm)
- Sillón cama
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- TV con pantalla plana de 26''
The One accessible
- Habitación de 16 m²
- Cama con somier Queen-Size o King-Size (160-180 cm)
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- TV con pantalla plana LG de 43"
Ubicación y alrededores
LINZ-VIENA
Arte callejero, humor y tarta Sacher:
una ruta desde Linz hasta Viena con algunas paradas
Hotel Viena-Westbahnhof
Nuestro Motel One Viena-Westbahnhof está totalmente impregnado del ambiente del cercano barrio de los museos, en especial del MUMOK, el Museo de Arte Moderno. Los colores vivos y un diseño extravagante están presentes hasta en el más ínfimo detalle de nuestro hotel. Ya en la recepción te invitan a relajarte dos coloridos sofás «Enzis», que están por todas partes en el barrio de los museos. Contemporáneas y originales son también las obras del vienés Thomas Draschan, que participó en el diseño exclusivo de la recepción, la zona de desayuno, el bar y las habitaciones del hotel. Sus obras para pared y sus collages luminosos desprenden el típico carácter vienés y juegan con escenas de la estación del oeste, estereotipos y absurdos, por supuesto combinados con una gran dosis de humor.
Nuestro hotel de diseño se encuentra en las inmediaciones de Mariahilfer Straße, una popular calle comercial que sale del centro de la ciudad en dirección al palacio de Schönbrunn. Desde aquí también es fácil llegar a otros lugares de interés turístico del centro, como el Palacio Imperial de Hofburg, la Catedral de San Esteban y la Ópera Nacional. La Estación del oeste se encuentra justo en la puerta del hotel y permite realizar cómodamente excursiones a los alrededores, con lo que nuestro Motel One es la base ideal para viajar a Viena. ¿Te ha entrado ya el gusanillo por viajar? Nos sumamos a la cita de Novalis que, por cierto, también encontrarás en los artísticos collages de las habitaciones: «Soñamos con viajar por el espacio: ¿es que el espacio no está en nosotros?». Y ojo, no es necesario que sea por el espacio: ¡puedes empezar por nuestro económico hotel en Viena!
