Motel One Viena-Hauptbahnhof
Esto es lo que dicen nuestros clientes
Muy bien
Puntuación general de 7704 opiniones
Amabilidad 9.2 por 10
Limpieza 9.2 por 10
Recepción 9 por 10
Vestíbulo y bar 9 por 10
Ubicación 9.5 por 10
Habitación 8.9 por 10
Cuarto de baño 8.8 por 10
WiFi gratuito 9.2 por 10
Relación precio-prestaciones 8.7 por 10
Desayuno 8.4 por 10
Everything was perfect and clean. The view was fantastic!
I am always impressed by the level of cleanliness, as a vegetarian with lactose intolerance I was impressed by your offer of vegan options, which is sometimes hard to find in a five-star hotels. The bar in the lobby also offers a lot of options for a late night small talks which is perfect. The location is perfect and also the garage was a good experince with a lot of space and just around the corner. Thank you and keep your high level, thank you also to your really nice staff!!!
It was a beautiful, clean hotel near the train station
Excellent location. Friendly and efficient staff. Good bar and snacks. OK prices.
The experience was entirely satisfactory, and we have no negative feedback to provide. We appreciate your efforts.
Very nice personnel, I could check-in before the official check-in time, leave my luggage at the hotel as long as I wanted and I could also work from the hall of the hotel. Excellent experience overall. Price/quality very good
We stayed at this hotel during a trip to Vienna and overall felt it lacked some very basic amenities considering the price. The room did not include a safe, and the windows were noticeably dirty throughout our stay. Housekeeping was also inconsistent. One day the room was not cleaned until around 3 PM, by which point we had already returned after being out all day. On another day, the towels were not replaced and the trash was never taken out, so we had to request fresh towels ourselves. The staff were polite enough, though interactions were fairly minimal. The location being next to the train station may work for some travelers, but we personally found it less convenient for exploring Vienna than expected — although that was partly our own booking choice. Overall, the stay was okay, but for the price we expected a better standard of cleanliness, service, and basic room amenities.
I was not very happy with the size of the room and the lack of amenities - for example not even a small closet. The room was quiet and clean. The breakfast was good.
Comfortable accommodations and especially convenient if you have to catch an early train from Wien Hauptbahnhof, as it is right across the street.
Welcoming and spacious reception area . Breakfast very very good . Bed so comfy and location a few steps away from main train station
Hotel staffs are nice and helpful. Rooms are small and basic. Breakfast is good but would be great to have a few hot items.
Everything was wonderful
Very good location. Somehow, the weekend we stayed was very expensive compared to the other dates we've checked. No tea or coffèe in the room.
Overall it was pretty good. But I had two issues and I was not the only one (one of my colleagues complained about the first one too): the room smell was unpleasant, something like wet and dampness AND the heating from the AC wasn't working (I spent 3 nights - the first evening I went out in the city for a walk and I left the window partially open (by the way - opening the window was so hard and difficult!); when I came back - it was pretty cold and I tried to heat up a bit the room - nothing happened, just normal (cold) air was coming. I know that the people in Austria (and in other germanic countries) don't enjoy to live @ 25-28 degrees Celsius as others might do but this is a hotel and by definition there are a lot of different cultures and mentalities involved. For me it was almost fine but sometimes I felt quite cold, especially in the evening, when I was dead tired.
Very convenient location, just few tram or metro stops from the city center. Excellent connection with the airport. Next to the train station, but there is no noise. Comfortable room, good breakfast
Nice staff at front desk - we originally booked for 3 nights but it was such a good location we extended for 5 nights. Nice beds, shower, view and clean and quiet. Elevators are also top notch. Good value for money.
We had a great stay at the hotel Our only suggestion is about the breakfast It would be nice to have bigger offers And some fridge in the room
My stay at the Motel One Wien-Hauptbahnhof was excellent. This is the second time I've stayed at this hotel, and I hope to return soon. The room is fantastic, beautifully decorated, very spacious, and spotlessly clean. The location is very convenient, with several public transport options nearby, and the breakfast is very good and offers a wide variety of choices. The staff is very friendly.
Very pleasant stay. Great location.
Habibi at the reception was very kind and heplful!
Thank you very much for your kindness and attention. As well as for the explanation and help with booking my next trip to Munich for upon registration
the location is perfect,close to public transportation. very clean and comfortable,breakfast was good. our apartment was too small,without mini bar.
Dear Comapny, I have to say that I am genuinely disappointed by the money I spent on my stay at your hotel. Honestly, at this moment I cannot imagine returning in the future. To be fair, the bed was fine and the shower was also perfectly acceptable. I am not the kind of person who looks for problems everywhere. Dirty windows, for example, are something a person can overlook and are not something I would normally complain about. What I truly cannot understand, however, is the basic level of cleanliness in the room. When I moved the large armchair in the room, it was immediately obvious that the area underneath had not been vacuumed for a very a couple of days. And not only there. The carpet in general had clearly not been properly cleaned — there were hairs everywhere, grey hairs and black hairs. Honestly, I probably would not have paid that much attention to it if the very first thing I saw when entering the bathroom had not been a large black hair. And the absolute peak for me was finding a dirty brown towel. I have the entire room recorded on video immediately upon entering, so it is very clear that nothing was staged or created afterwards. It is obvious that the room was simply not properly prepared before our arrival. Originally, I wanted to go directly to reception and complain immediately. Unfortunately, we were travelling for work purposes and had to leave shortly afterwards for a meeting, so we did not want to spend time searching for another hotel under pressure. What makes this even more disappointing for me is that I personally know very well how hospitality operations should function. I have experience working in high-level gastronomy, including a Michelin-starred restaurant, and I have also worked in hotel operations abroad. Therefore, I fully understand what a proper standard of cleanliness and room preparation should look like. And I truly do not consider the following acceptable: - hairs on the carpet, - hairs in the bathroom, - an uncleaned carpet, - a dirty towel, - or the overall feeling that the room had not been properly cleaned. I can send a pictures to you. Another disappointment came during breakfast. We sat outside for approximately thirty minutes, and during that entire time not a single used table was cleaned by the staff. We ended up sitting at a dirty table simply because there was no other clean place available. However, I mention this only as a secondary issue — the main problem for me remains the condition of the room itself. For the price paid, I consider this absolutely unacceptable. I would appreciate your response and an appropriate form of compensation. Thank you. Petr Náhlovský petrnahlovsky@seznam.cz
great location, good hotel for easy stay over, walking distance to main attractions
Your Hotel has the biggest problems first of all not supply Air shut down as a result all rooms do not cellculation air then air quality is no good, not only my room desk chair is broken and also housekeeping doesn't clean room after 4pm back to hotel. But location is best ! May be owner doesn't understand hostility business !
We enjoyed our one-night stay here, particularly after a very tiring, long-haul flight from Australia with airport layovers in Singapore and Munich on our way to Vienna. A big thankyou to Deni, at front desk, for his professional, friendly manner and help. We really appreciated him organising us an early check-in - no guarantee - by offering us a ready, clean room instead of a room with views on a higher floor hours later. Easy to guess what we chose! We enjoyed the early rest before exploring Vienna. Many thanks. The hotel was in a perfect location, opposite Vienna's main train station. Very easy, and quick, for us to catch a train the next morning to Budapest, Hungary.
Not as good as usual. First I was given a room that had not been cleaned. Then I was given a room with extremely weak aircon.
Incredibly disappointing, I asked why the air con in my room wasn't working, my room was like a sauna when I got there. I was told cooling is switched off and it needs a management decision to change - nothing happened. I messaged on booking.com, not even had an acknowledgement. It is evident that the hotel's management do not give any thought to guest comfort, I had a very uncomfortable stay. It is not as if there is much saving to be made, running a heating or cooling system when outside temperatures are close costs very little, that changes when the temperature difference is greater - this is basic Physics(BSc, Bristol, 1978). Trust your thermostats, it is why they are there.
Overall the experience was good. We had a run in with a bartender that was very rude.
Se echa de menos alguien en recepción de habla hispana y algo más de amabilidad del personal de recepción sino entendemos el alemán o inglés a la primera.
Excelente atención e instalaciones
Me encantó volver a un Motel One, esta vez en Viena, frente HBF, ideal si viajas en tren, aunque tambien bien conectado con el aeropuerto.
Habitación muy limpia, organizada y espaciosa, atención del personal muy bien, super atentos. Desayuno muy bien con muchas variedades.
La ubicación, las vistas de las habitaciones citación, limpieza, atención ...todo excelente
Excelente relación calidad precio, ubicación muy buena. Personal amable.
Nos ha gustado mucho el Hotel, buen precio y muchas comodidades. La ubicación muy buena para coger trenes y autobuses a otras ciudades o aeropuerto.
Excelente, como siempre. Somos clientes habituales de sus hoteles y mientras podamos, elegiremos Motel One para nuestros alojamientos.
Las instalaciones son estupendas, lo mismo que la ubicación, juwto enfrente de la estación.
Hacía frío en la habitacion
Excelente hotel ,ubicación enfrente de la estación de tren ,cerca del metro .El barman del bar muy simpático ,sabía hablar español y nos facilitó toda la información del metro ,donde plaza teníamos que salir y cuál teniamos que coger para llegar ,fue muy amable ,lo recomiendo
Hotel correcto. Habitación muy justa para familia de tres. Cama supletoria súper estrecha, es como dormir en una camilla.
Confortable, personal muy agradable y cercano, hicimos amigos trabajadores del hotel, Henry y Maurizio, buena atencion y cualquier duda nos atienden muy amablemente. Quedamos muy satisfechos. Gracias
Muy buena calidad precio. Muy buen desayuno buffet. Muy limpio. Personal muy agradable. Lo único es que me parecio el colchón un poco blando. Muy buena situacion a 15 m en tren desde el aeropuerto directo!
En otros hoteles del grupo MotelOne, se entrega a los huéspedes, miembros, una botella de agua, aquí no y he echado en falta el agua en Viena.
Me gustó mucho alojarme aquí. Puntos a destacar: *La ubicación es perfecta, al lado de la HBF - pude ir andado a muchos puntos de interés de Viena *Hotel muy grande y moderno con un diseño guay, cálida *Habitaciones en plantas altas con vistas muy chulas. Las camas son MUY cómodas *Uno de los mejores desayunos de hotel, super sano además, productos BIO. *Muy amable el equipo. Puntos a mejorar: *La temperatura del agua de mi ducha no era constante *WIFI un poco inestable Aquí puedes leer mi reseña completa: betsyandthecity.com/recomendaciones-viena-motel-one-hauptbanhof/
Atención muy buena. Excelente ubicación.
Ideales Stadthotel
Limpio y bien ubicado.
El hotel es bastante bueno; pero la recepcionista que mayor tiempo atiende no es amable, es altanera, parece que no le agrada atender a las personas.
Un hotel nuevo, moderno, con una atención excelente por parte de sus empleados y una buena ubicación, fuera del centro, pero con fácil acceso desde la cercana estación. Solo pondría una pequeña objeción al desayuno. Partiendo de que es un buen desayuno, se echa de menos algún plato caliente en la oferta.
Galería
Todo de un vistazo
- Aparcamiento disponibleMás información en Llegada
- Bufé de desayuno saludableCon muchos productos ecológicos y café de comercio sostenible
- Dormir en la habitación de los padresGratis para un niño de hasta 12 años
- Check-in rápidoPara miembros de beOne: haz el check-in cómodamente por adelantado y ahorra tiempo
- RecepciónDisponibles 24 horas al día, los 7 días de la semana
- Se permiten mascotasPonte en contacto directamente con el hotel
- Wifi gratuitoEn todo el edificio
- Almohadas y edredones antialérgicosComodidad de ensueño para dormir con ropa de cama de calidad
- MyService OptionAnular la limpieza de la habitación, por amor al planeta
Nuestras habitaciones
The One
- Habitación de 16 m²
- Cama con somier Queen-Size o King-Size (160-180 cm)
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- TV con pantalla plana LG de 43"
The One con vistas
- Habitación de 16 m²
- Cama con somier Queen-Size o King-Size (160-180 cm)
- Con vistas
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- TV con pantalla plana LG de 43"
Special One
- Cama con somier Queen-Size o King-Size (160-180 cm)
- Escritorio grande
- Con puerta de comunicación
- TV con pantalla plana LG de 43"
- Habitación de 24 m²
- Sillas y sofás
Special One con vistas
- Cama Queen-Size o King-Size (160-180 cm)
- Con vistas
- Sillas y sofás
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- Escritorio grande
- TV con pantalla plana LG de 43"
- Habitación de 24 m²
Family One
- Cama con somier Queen-Size (160 cm)
- Habitación de 20 m²
- Sofá cama
- Cuarto de baño de granito con ducha tipo lluvia
- Wifi gratuito
- TV con pantalla plana LG de 43"
Ubicación y alrededores
LINZ-VIENA
Arte callejero, humor y tarta Sacher:
una ruta desde Linz hasta Viena con algunas paradas
Hotel Viena-Hauptbahnhof
Conforme entres por la recepción de nuestro Motel One Viena-Hauptbahnhof te encontrarás con unas vistas panorámicas de Viena. Y desde los pisos superiores podrás disfrutar de esas vistas sobre la capital austriaca en vivo y en directo. También en nuestro One Lounge hemos incluido elementos locales con un toque artístico. En el desayuno podrás sumergirte en el mundo del ferrocarril de Semmering, inaugurado en 1854. El bar está adornado según el estilo de los talleres vieneses, en los que también están inspirados objetos de diseño de Moroso, Baxter y Jan Kath.
Cabe destacar la representación del cercano palacio Belvedere, que abarca varias plantas. Al palacio, por cierto, se llega tranquilamente a pie. Podrás pasear por sus espléndidos jardines y admirar la grandiosidad del palacio. Desde el hotel también se llega fácilmente a otros lugares emblemáticos como la ópera estatal, el barrio de los museos o la Catedral de San Esteban.
Si buscas un hotel de diseño económico en Viena, nuestro Motel One junto a la estación central de Viena es el candidato ideal.
Descubre otros Motel One en Viena
