Motel One Vienne-Hauptbahnhof
Ce que disent nos clients
Très bien
Note globale sur 7 883 évaluations
Amabilité 9.3 de 10
Propreté 9.2 de 10
Réception 9 de 10
Lounge et bar 9.1 de 10
Emplacement 9.5 de 10
Chambre 8.9 de 10
Salle de bains 8.8 de 10
Wi-Fi gratuit 9.2 de 10
Rapport qualité/prix 8.7 de 10
Petit-déjeuner 8.4 de 10
I’m a returning guest. What’s the point in checking in online, paying in full online, only to arrive at your hotel to stand in the general line for 1/2 hour to check in again. There were 4 staff behind the counter but no one was assigned the line for guests who’ve already checked in online. What’s the point of offering online check in if your staff do not accommodate it upon arrival to hotel. There is ZERO Benetton checking in and paying online. I asked your staff member on duty Maximillian why the express check-in line had no staff and he advised me Motel One is working on it. There is nothing to work on. If you have 4 receptionists on duty, 1 should be assigned the pre check in desk. Motel One staff service has lowered since my first stay in Linz 3 years ago. As a tour manager in Europe, I pay attention to service. Regards.
Clean, quiet, spacious room, with all basic modern amenities and an amazing view from the 14th floor. Enjoyed the stay. Proximity to the Hbf is a plus.
It was really disappointing. Cleanliness issue. Sheets were dirty, rugs satined, couldn’t sleep for 2 nights
The best value, service, amenities, and location very near to Wien Hauptbahnhof. All are perfect. The breakfast, however, was too few variety.
everything is good but room size is too small. Other amenities should be available like water, Sleeper, comb, dental kit, saving kit.
A little bit slow process when check-in. Room was excellent.
* Pros: - Very convenient location, directly across from the HBF train station. - Courteous staff. * Cons: - Air conditioning inadequate for rooms during hot weather. Room initially checked-into was 29° C. After 2 hours, room did not cool down at all. Changed rooms and second room was cooler but the air conditioning was unable to cool below 23° C. - Essentially no in-room television entertainment in English.
Essential , confortable and good position
It was overall great experience, however, I wanted to book it as per my profile directly. As I travelled with a kid under twelve, I filled to form on websites, however, I did not received any reply. I booked the room last minute through Booking.
Top Hotel
I see a few issues. Cooling in the room does not meet any acceptable standards. Not having an electrician to check on Sundays does not meet standards. Not keeping a toaster in the breakfast area does not meet standards. We like our bread toasted.
Top Personal
Excellent location, quiet and comfortable room with excellent beds and good AC during the heatwave. Front desk was professional and prompt and the price was excellent. 10/10 for us!
Really great place for exploring the city. I visited during the heatwave and the hotel’s solid air conditioning made a huge difference. As an unexpected bonus, the direct bus to the airport (25 minutes!) stops directly across the street from the hotel.
Really good, room/hotel is quiet and very clean. Only regret is about : • booking a room > first to arrive = first to get a room ; it is not normal if I booked a room to be sent into another "motel one" hotel in the town • missed bacon/scambled eggs for breakfast and full bawl of yogurt (not small individual ones)
Difficult to find and use the staircase. There are people that not like to use the elevator.
Early check in was perfect.
Location, location, location. Good vibes throughout
Good location. No English TV channels
First impressions were great with free juice for the wait at check in. Room was clean and modern, however the absence of a mini bar fridge was very much missed on a 36 degree day. The hotel is only good for one night stays. No safe, no second bin, I couldn't turn on the standing lamp, I kept hitting my elbow on the wardrobe next to my bed, the air con was unable to be changed to a high fan position even on hot days. Breakfast was the worst, no fresh espresso coffee, I asked if it was possible to get a soft egg but that was not possible. No variety, just cheese, meat and bread. No toaster, pancakes, waffles, different juices. I have better breakfasts at home. Also not sure why you offer espresso coffee if we already picked our coffee from the machines, a juice shot or similar would have made more sense.
Overall a nice museum, but the fact that casting isn’t possible on the TV — with only German‑dubbed channels available — is incomprehensible and not acceptable for an international hotel of this level.
Cleanliness, atmosphere, breakfast: everything very good!
Excellent stay, location, cleanliness, breakfast. Breakfast staff super kind, but reception's friendliness and support at lower level
A bottle of water in the room would be very appreciated. The breakfast was excellent. It could be even better serving some warm sausages next to the eggs. Thank You.
Love the atmosphere and design of the entrance hall and lounge. Room view was stunning. Staff very friendly. I found the One perks a bit useless sadly, although I checked in online, I had to wait at reception due to some issue of the guests before me and there was noone at the One checkin at night. Which is fine, just felt a bit dissapointed since it was advertised as no waiting/fast track. I collected the free drink at the bar the next day and was surprised to receive a glass bottle. great for the environment, heavy for traveling on. I currently have many dietary restrictions and was surprised to find there was no scrambled eggs at breakfast, the first hotel i have stayed at not having scrambled eggs. the staff was friendly about it, but couldnt cook some up, it was the only thing I was looking forward to eating. had a hard boiled egg instead, not the same. First world problems, I am aware, the experience was still good, but as a feedback, I also know of other people really loving hotel scrambled eggs, I would love to see those or be able to order them at least.
That was my third visit in your hotel. First time I was asked to pay for the room booked from me by the company Cyan Security Group. OK. Before my second visit I asked my company if I have to pay for my stay, they said that NO, that all is completed. When I arrived to the reception desk I got to know that I have to pay for my second stay. It took me about hour to explain that I have been told by my company that no action on my side it needed. I was showing the emails and was calling my company. The people working on the reception walking here and there consulting between each other and at certain point they said that all is clear and they have found the credit card details of my company Cyan and they said the they are really sorry about the situation and all is clear now and it will never happen again. BTW they more people from our company came that day the your hotel and no one had such situation only me cause I was first that arrived. The I visited your hotel last Tuesday, and guess what, all that happened again, I have been told that I have to pay and explain the way I did lat time, and again after this time half a hour I got apologies that all is OK and it will never happen again. My colleague from the same company arrived 2 hours later and said that all was totally OK for him. Honestly, I think the only way this won't happen again is if I just don't show up next time! BR Jacek Blazinski
Good value for money, fast check in and clean room. Alaways a good choice for a quick trip to Vienna.
near to be perfect... but the shower was terrible... constantly varies between hot and cold...
We took a bigger room than usual and did not regret it. The view was wonderful and the room was double the size of a regular room. I don't understand why towels are changed every day. Not very ecofriendly.
We had a superb room on the 12th floor, huge floor to ceiling windows offering great views The room was spacious and comfy
I was missing water in the room, which is rather standard, but there is a shop at the station opposite. No hot sausage, just hot dogs for breakfast. In Austria, there's always something served. It would be nice to have one or two hot things for breakfast. Scrambled eggs, omelet, toast, sausage, soup. Especially when it's cold and raining.
Every is ok. Only two major criticisms: the space for breakfast is far too small for all the clients... and the waiting at the reception... maybe you should have a bigger reception. And a smaller criticism: there was no possibility to use the stairs instead of the elevator...
Very good location, comfortable rooms, professional staff. Only one critique: non-sense breakfast. That breakfast room works for a 50 rooms hotel, with such a big structure should be 5 times bigger and more furnished. Seemed to be in a suk in rush hours (and I did breakfast at 7:50).
Tout était vraiment parfait et nous a permis de passer un excellent séjour à Vienne.
Bien en général. Seulement des chaînes télé en allemand. Espace bar peu accueillant, sombre.
La climatisation dans les chambres ne fonctionnent pas, uniquement le chauffage, alors qu’il fait 25 degrés dehors. L'air est sec dans les chambres. La moquette est usé et présente des taches suspectes au sol, notamment en chambre 15.14 .La réservation sur le site est désastreuse.On choisit 2 jours mais on ne sait pas si c’est 2 nuit ou 1 nuit. Du coup j’ai fait 2 réservation d’une nuit, et on m’as quand meme changé de chambre alors que le check-in etait fait. Tout revient a zéro quand on change la langue sur le site. Seul point positif le breakfast, qui est bon mais dans une salle trop petite.
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Excellent hôtel tout point de vue ( qualité de l’hébergement et du petit déjeuner)
tolles Service, tolles Hotel
Très bon emplacement. Propreté impeccable. Calme. Literie moderne et confortable. Chambre spacieuse. Bar lounge agréable, personnel aimable et efficace. Breakfast parfait et bien organisé en termes de gestion de l'affluence.
Très bel hôtel avec un personnel très professionnel et sympathique, grande chambre très propre et petit déjeuner au top où rien ne manquait
Hôtel proche des transports en commun, bon rapport qualité/prix. Pas de bacon œuf au petit déjeuner. Dommage
Chambre agréable et très bien insonorisée. Petit déjeuner appréciable, même si absence de chaud. Aucun emballage plastique au petit déjeuner, bravo !
Les vitres étaient très sales !!!
Accueil professionnel et efficace, chambre bien équipée, bar fermant tard. Pas de chaînes internationales sur la TV, dommage.
Il manquais une armoire
Bon séjour chez Motel One Hauptbahnof Wien, personnel sympathique et professionnel, hôtel très propre, bien insonorisé, confortable, petits déjeuners bien garnis. Personnel à l'écoute des clients. Parfait!
Très bel hôtel Une propreté impeccable Personnel professionnel
La moquette de la chambre était sale, l'aspirateur ne semblait avoir été passé. Des cheveux (et pas les miens) dans la salle de bain. Les serviettes fluffy promises étaient en fait plutôt rugueuses. Les chaînes internationales sur la TV ne fonctionnaient pas. Espace buffet du petit déjeuner trop compact, les gens se marchent littéralement dessus. Déçue pour 150 euros la nuit.
Excellent établissemet. Personnel tres compétent. Propreté exemplaire Prix abordable.
Galerie
Tout d’un seul coup d’œil
- Places de stationnementPlus d'informations sous Arrivée
- Buffet petit-déjeuner sainAvec de nombreux produits bio et issus du commerce équitable
- Les enfants peuvent dormir dans la chambre de leurs parentsGratuitement jusqu’à l’âge de 12 ans
- Enregistrement rapidePour les membres beOne : enregistrez-vous à l’avance et gagnez du temps
- RéceptionDisponible pour vous 24h/24, 7j/7
- Animaux de compagnie acceptésVeuillez contacter directement l’hôtel
- Wi-Fi gratuitDans tout l’établissement
- Oreillers et couettes antiallergiquesLiterie de haute qualité offrant confort et bien-être
- Mon choix de serviceAnnuler le nettoyage de la chambre : une faveur pour l’environnement
Nos chambres
The One
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat
The One avec vue
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Avec vue
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat
Special One
- Lit springbox queen ou king size (160/180 cm)
- Grand bureau
- Avec porte communicante
- TV 43" LG à écran plat
- Surface de la chambre 24 m²
- Avec sièges
Special One avec vue
- Lit queen ou king size (160/180 cm)
- Avec vue
- Avec sièges
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- Grand bureau
- TV 43" LG à écran plat
- Surface de la chambre 24 m²
Family One
- Lit Boxspring queen size (160 cm)
- Surface de la chambre 20 m²
- Canapé convertible
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat
Situation
LINZ-VIENNE
Street art, humour viennois et Sachertorte –
un roadtrip de Linz à Vienne avec étapes.
Hôtel Vienne-Hauptbahnhof
En arrivant à la réception de notre Motel One Vienne-Hauptbahnhof, vous aurez déjà une vue panoramique sur la ville ! Depuis les étages de l’hôtel, vous pourrez même admirer la capitale grandeur nature. Dans le One Lounge, des thèmes représentatifs de la ville sont également interprétés de manière créative. En prenant votre petit-déjeuner vous pourrez vous replonger en 1854, l’année de l’inauguration de la ligne de chemin de fer de Semmering. Le bar et ses décorations dans le style des ateliers viennois est également enrichi par des éléments de design de chez Moroso, Baxter et Jan Kath.
La représentation du château de Belvedere voisin qui tapisse l’ensemble des murs du rez-de-chaussée, offre un spectacle vraiment fascinant. Vous pourrez facilement rejoindre le château à pied. Le magnifique parc vous donnera l’occasion de flâner et de vous laisser séduire par la beauté du château. D’autres attractions dans le centre-ville, telles que l’opéra national (Staatsoper), le quartier des musées (Museumsquartier) et la cathédrale Saint-Étienne (Stephansdom) sont également accessibles à pied depuis l’hôtel.
Si vous cherchez un hôtel design en plein cœur de Vienne, notre Motel One face à la gare centrale (Hauptbahnhof) est exactement celui qu’il vous faut.
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