Motel One Vienne-Hauptbahnhof
Ce que disent nos clients
Très bien
Note globale sur 7 703 évaluations
Amabilité 9.2 de 10
Propreté 9.2 de 10
Réception 9 de 10
Lounge et bar 9 de 10
Emplacement 9.5 de 10
Chambre 8.9 de 10
Salle de bains 8.8 de 10
Wi-Fi gratuit 9.2 de 10
Rapport qualité/prix 8.7 de 10
Petit-déjeuner 8.4 de 10
Very convenient location, just few tram or metro stops from the city center. Excellent connection with the airport. Next to the train station, but there is no noise. Comfortable room, good breakfast
Nice staff at front desk - we originally booked for 3 nights but it was such a good location we extended for 5 nights. Nice beds, shower, view and clean and quiet. Elevators are also top notch. Good value for money.
We had a great stay at the hotel Our only suggestion is about the breakfast It would be nice to have bigger offers And some fridge in the room
My stay at the Motel One Wien-Hauptbahnhof was excellent. This is the second time I've stayed at this hotel, and I hope to return soon. The room is fantastic, beautifully decorated, very spacious, and spotlessly clean. The location is very convenient, with several public transport options nearby, and the breakfast is very good and offers a wide variety of choices. The staff is very friendly.
Very pleasant stay. Great location.
Bien en général. Seulement des chaînes télé en allemand. Espace bar peu accueillant, sombre.
Habibi at the reception was very kind and heplful!
Thank you very much for your kindness and attention. As well as for the explanation and help with booking my next trip to Munich for upon registration
the location is perfect,close to public transportation. very clean and comfortable,breakfast was good. our apartment was too small,without mini bar.
Dear Comapny, I have to say that I am genuinely disappointed by the money I spent on my stay at your hotel. Honestly, at this moment I cannot imagine returning in the future. To be fair, the bed was fine and the shower was also perfectly acceptable. I am not the kind of person who looks for problems everywhere. Dirty windows, for example, are something a person can overlook and are not something I would normally complain about. What I truly cannot understand, however, is the basic level of cleanliness in the room. When I moved the large armchair in the room, it was immediately obvious that the area underneath had not been vacuumed for a very a couple of days. And not only there. The carpet in general had clearly not been properly cleaned — there were hairs everywhere, grey hairs and black hairs. Honestly, I probably would not have paid that much attention to it if the very first thing I saw when entering the bathroom had not been a large black hair. And the absolute peak for me was finding a dirty brown towel. I have the entire room recorded on video immediately upon entering, so it is very clear that nothing was staged or created afterwards. It is obvious that the room was simply not properly prepared before our arrival. Originally, I wanted to go directly to reception and complain immediately. Unfortunately, we were travelling for work purposes and had to leave shortly afterwards for a meeting, so we did not want to spend time searching for another hotel under pressure. What makes this even more disappointing for me is that I personally know very well how hospitality operations should function. I have experience working in high-level gastronomy, including a Michelin-starred restaurant, and I have also worked in hotel operations abroad. Therefore, I fully understand what a proper standard of cleanliness and room preparation should look like. And I truly do not consider the following acceptable: - hairs on the carpet, - hairs in the bathroom, - an uncleaned carpet, - a dirty towel, - or the overall feeling that the room had not been properly cleaned. I can send a pictures to you. Another disappointment came during breakfast. We sat outside for approximately thirty minutes, and during that entire time not a single used table was cleaned by the staff. We ended up sitting at a dirty table simply because there was no other clean place available. However, I mention this only as a secondary issue — the main problem for me remains the condition of the room itself. For the price paid, I consider this absolutely unacceptable. I would appreciate your response and an appropriate form of compensation. Thank you. Petr Náhlovský petrnahlovsky@seznam.cz
great location, good hotel for easy stay over, walking distance to main attractions
Your Hotel has the biggest problems first of all not supply Air shut down as a result all rooms do not cellculation air then air quality is no good, not only my room desk chair is broken and also housekeeping doesn't clean room after 4pm back to hotel. But location is best ! May be owner doesn't understand hostility business !
We enjoyed our one-night stay here, particularly after a very tiring, long-haul flight from Australia with airport layovers in Singapore and Munich on our way to Vienna. A big thankyou to Deni, at front desk, for his professional, friendly manner and help. We really appreciated him organising us an early check-in - no guarantee - by offering us a ready, clean room instead of a room with views on a higher floor hours later. Easy to guess what we chose! We enjoyed the early rest before exploring Vienna. Many thanks. The hotel was in a perfect location, opposite Vienna's main train station. Very easy, and quick, for us to catch a train the next morning to Budapest, Hungary.
Not as good as usual. First I was given a room that had not been cleaned. Then I was given a room with extremely weak aircon.
Incredibly disappointing, I asked why the air con in my room wasn't working, my room was like a sauna when I got there. I was told cooling is switched off and it needs a management decision to change - nothing happened. I messaged on booking.com, not even had an acknowledgement. It is evident that the hotel's management do not give any thought to guest comfort, I had a very uncomfortable stay. It is not as if there is much saving to be made, running a heating or cooling system when outside temperatures are close costs very little, that changes when the temperature difference is greater - this is basic Physics(BSc, Bristol, 1978). Trust your thermostats, it is why they are there.
Overall the experience was good. We had a run in with a bartender that was very rude.
Very warm and air conditioning was not turned on. Breakfast is overpriced for what is available. There was no toast making facilities and no cereal. The room and bathroom were very nice. It was very clean so I have no issues with the hotel apart from the air conditioning when it was 24 degrees outside. The glass attracts the heat.
I had reserved a specific room class and arrived early to check in. Room was not ready. Left luggage and later that day returned to go to room but it had been give to another customer. We were offered a much smaller room and a small discount. Then on last day of stay we and several other guests were kicked out rudely from side patio by bartender and not offered indoor seating. On our exit from bar area we overheard that bar tender did this at the private request of other hotel guests. This is totally unacceptable behavior. We stay many times at Motel One but will avoid Wien Hfb location.
Love the bed. It was so comfortable! And the view over the city is amazing.
Friendly staff. Easy check in. Clean, basic comfortable room.
No air conditioner, poor service at reception, breakfast
La climatisation dans les chambres ne fonctionnent pas, uniquement le chauffage, alors qu’il fait 25 degrés dehors. L'air est sec dans les chambres. La moquette est usé et présente des taches suspectes au sol, notamment en chambre 15.14 .La réservation sur le site est désastreuse.On choisit 2 jours mais on ne sait pas si c’est 2 nuit ou 1 nuit. Du coup j’ai fait 2 réservation d’une nuit, et on m’as quand meme changé de chambre alors que le check-in etait fait. Tout revient a zéro quand on change la langue sur le site. Seul point positif le breakfast, qui est bon mais dans une salle trop petite.
Several technical issues with my room: non-functional TV, non-functional A/C. Asked to move to a new room, was told none are available, and then heard another guest move rooms shortly thereafter. Without A/C, having a window open was essential, but room layout meant an open window would severely limit accessibility in half of the room.
Very friendly staff, my wish for a room in the higher floors was heard. Very clean. Comfortable bed and two pillows to choose from. Would most definitely come again.
We appreciated location near train station but very quiet and clean Clean and quote rooms and friendly staff
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The reservation should been have already been paid, as stated by the company making reservation. Unfortunately, while check-in I've been asked to pay for staying at the hotel. After a hour of checking emails, calling the responsible person at the company and looking for the company's credit card. Don't know who's "fault" was that, and it is not about pointing fingers, but the overall experience was bad at the beginning. Finally the card has been found and all went well thank You.
Hotel really nice and good location. Problem is lack of staff at reception. Took almost 20 minutes to check in/out
Excellent hôtel tout point de vue ( qualité de l’hébergement et du petit déjeuner)
Receptionist not prepared for the job
The staff member who handled my check-in was excellent—very friendly and efficient, which made a great first impression. Good for single or smaller teams. Two points of feedback: 1.The breakfast area is not ideally suited for larger business groups. While manageable with smaller teams, it limits opportunities for networking, which is an important aspect of business travel. 2.There is often a long waiting line at check-in, make online check-in easily available for effective growth.
No cold water available for showers etc. and no help. And shower head was dripping all night.
tolles Service, tolles Hotel
There was no slippers, dirty bags, cleaning kits, etc. in the room. A bottle of water could have been placed as a treat
Too basic for me
The place was not very clean. it was a bed to sleep in but nothing worth the money spent. The best part was being close to HBF station.
Très bon emplacement. Propreté impeccable. Calme. Literie moderne et confortable. Chambre spacieuse. Bar lounge agréable, personnel aimable et efficace. Breakfast parfait et bien organisé en termes de gestion de l'affluence.
Très bel hôtel avec un personnel très professionnel et sympathique, grande chambre très propre et petit déjeuner au top où rien ne manquait
Hôtel proche des transports en commun, bon rapport qualité/prix. Pas de bacon œuf au petit déjeuner. Dommage
Chambre agréable et très bien insonorisée. Petit déjeuner appréciable, même si absence de chaud. Aucun emballage plastique au petit déjeuner, bravo !
Les vitres étaient très sales !!!
Accueil professionnel et efficace, chambre bien équipée, bar fermant tard. Pas de chaînes internationales sur la TV, dommage.
Il manquais une armoire
Bon séjour chez Motel One Hauptbahnof Wien, personnel sympathique et professionnel, hôtel très propre, bien insonorisé, confortable, petits déjeuners bien garnis. Personnel à l'écoute des clients. Parfait!
Très bel hôtel Une propreté impeccable Personnel professionnel
La moquette de la chambre était sale, l'aspirateur ne semblait avoir été passé. Des cheveux (et pas les miens) dans la salle de bain. Les serviettes fluffy promises étaient en fait plutôt rugueuses. Les chaînes internationales sur la TV ne fonctionnaient pas. Espace buffet du petit déjeuner trop compact, les gens se marchent littéralement dessus. Déçue pour 150 euros la nuit.
Excellent établissemet. Personnel tres compétent. Propreté exemplaire Prix abordable.
Très sympa.
Parfait pour ceux qui ont un train à prendre ( mon cas). 02min. à pied de la HBF. Il manque un téléphone ( ou même un interphone) dans les chambres pour communication avec la réception.
Calme Très bien situé Confortable Bon petit déjeuner
Galerie
Tout d’un seul coup d’œil
- Places de stationnementPlus d'informations sous Arrivée
- Buffet petit-déjeuner sainAvec de nombreux produits bio et issus du commerce équitable
- Les enfants peuvent dormir dans la chambre de leurs parentsGratuitement jusqu’à l’âge de 12 ans
- Enregistrement rapidePour les membres beOne : enregistrez-vous à l’avance et gagnez du temps
- RéceptionDisponible pour vous 24h/24, 7j/7
- Animaux de compagnie acceptésVeuillez contacter directement l’hôtel
- Wi-Fi gratuitDans tout l’établissement
- Oreillers et couettes antiallergiquesLiterie de haute qualité offrant confort et bien-être
- Mon choix de serviceAnnuler le nettoyage de la chambre : une faveur pour l’environnement
Nos chambres
The One
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat
The One avec vue
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Avec vue
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat
Special One
- Lit springbox queen ou king size (160/180 cm)
- Grand bureau
- Avec porte communicante
- TV 43" LG à écran plat
- Surface de la chambre 24 m²
- Avec sièges
Special One avec vue
- Lit queen ou king size (160/180 cm)
- Avec vue
- Avec sièges
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- Grand bureau
- TV 43" LG à écran plat
- Surface de la chambre 24 m²
Family One
- Lit Boxspring queen size (160 cm)
- Surface de la chambre 20 m²
- Canapé convertible
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat
Situation
LINZ-VIENNE
Street art, humour viennois et Sachertorte –
un roadtrip de Linz à Vienne avec étapes.
Hôtel Vienne-Hauptbahnhof
En arrivant à la réception de notre Motel One Vienne-Hauptbahnhof, vous aurez déjà une vue panoramique sur la ville ! Depuis les étages de l’hôtel, vous pourrez même admirer la capitale grandeur nature. Dans le One Lounge, des thèmes représentatifs de la ville sont également interprétés de manière créative. En prenant votre petit-déjeuner vous pourrez vous replonger en 1854, l’année de l’inauguration de la ligne de chemin de fer de Semmering. Le bar et ses décorations dans le style des ateliers viennois est également enrichi par des éléments de design de chez Moroso, Baxter et Jan Kath.
La représentation du château de Belvedere voisin qui tapisse l’ensemble des murs du rez-de-chaussée, offre un spectacle vraiment fascinant. Vous pourrez facilement rejoindre le château à pied. Le magnifique parc vous donnera l’occasion de flâner et de vous laisser séduire par la beauté du château. D’autres attractions dans le centre-ville, telles que l’opéra national (Staatsoper), le quartier des musées (Museumsquartier) et la cathédrale Saint-Étienne (Stephansdom) sont également accessibles à pied depuis l’hôtel.
Si vous cherchez un hôtel design en plein cœur de Vienne, notre Motel One face à la gare centrale (Hauptbahnhof) est exactement celui qu’il vous faut.
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