Motel One Vienne-Hauptbahnhof
Ce que disent nos clients
Très bien
Note globale sur 8 018 évaluations
Amabilité 9.3 de 10
Propreté 9.2 de 10
Réception 9 de 10
Lounge et bar 9.1 de 10
Emplacement 9.5 de 10
Chambre 8.9 de 10
Salle de bains 8.8 de 10
Wi-Fi gratuit 9.2 de 10
Rapport qualité/prix 8.7 de 10
Petit-déjeuner 8.4 de 10
The fact there is some airconditioning still happening in the room even if you turn it off is uncomfortable. The breakfast room is too small for such a big hotel and noisy. The location is convenient. The staff is responsive to questions just enough, not going beyond to attend to the need of the customers. The fact that there is a huge menu of drinks, but to eat, only a few sandwiches, was disappointing.
Reception unmanned upron arrival. Reserved room not available. Instead, the receptionist told me I have to use a family suite which turned out to be a standard double room with two foldable beds pushed in. I didn't mind using this room but the way the receptionist spoke to me was neither friendly nor was it my fault that this was one of the two remaining rooms available. I had made a booking 3 weeks prior to my arrival and I am not responsible when the booked room is not reserved. Also, breakfast room was way too small to host all guests arriving around 8:30 and cleaning the used plates and cutlery took quite long so tables were blocked.
Great hotel and friendly staff. Rooms adequate and clean. More staff required in bar at evening!
Staff was great
Modern and pragmatic hotel, small rooms but ok for sleeping a few nights. Very few TV channels visible, not an Italian one available and working. No places where to put clothes and no support for luggage. Automatic distributor for drink would be appreciated.
Everything was great, the staff was super helpful and kind, food selection was great, too.
All good, was missing conditioner in the shower. Had counted on that ☺️
Writing ⭐⭐⭐⭐⭐ Super easy to book. The staff was incredibly friendly, the breakfast buffet had everything we needed, and the location is perfect right next to Vienna's main station. The tram stop for Line D is only about 100 meters away and takes you into the heart of Vienna in around 15 minutes. The hotel is modern, very clean, and the room had everything we needed. The bed was extremely comfortable. The bar is also great with reasonable prices, although the large bottle of water could be a little cheaper. Overall, we had a fantastic stay. Every time we come to Vienna, we'll book Motel One again. The Wifi didnt work so well this time but i had a Data Package so it was ok:) PS: the Bathroom in -1 were nicer and cleaner than the Ritz-Carlton's Bathroom that we were at.
We had a wonderful experience at Motel One Wien-Hauptbahnhof. The hotel has a modern atmosphere, comfortable rooms, a great location, and a very welcoming team. A special thanks goes to Saif, who was extremely professional, friendly, and helpful throughout my stay. He handled everything efficiently and made me feel very welcome from the moment I arrived. His polite attitude and excellent customer service during his Night Duty truly made a difference. We would definitely stay here again!
I asked a quit room you gave me the 1300. top
Nice room, comfortable bed and a beautiful view of the city. Breakfast was good but not really worth the price as there is no warm food.
I selected Motel One from 3 side-by-side locations (Leonardo, MO, Smartments) at Vienna HBF. I have stayed at the Leonardo, which is a better hotel, but MO offered a reasonable price point for a newish room with AC, so I gave it a try. The location was great; the rest was acceptable for the most part, but not perfect. Chief complaints: 1. The front door is flanked by seating that encourages chain smokers to linger and smoke. Nonsmokers must pass through the smoke to enter the lobby, which had its own indoor cloud of smoke as did the elevators. That is poor planning on the part of MO who should place the smoking area out back, or at minimum, slide the seating away from the front door to discourage people from lighting up right at the entrance. 2. My room smelled musty, like a wet dog. The fan helped somewhat, but as I discovered when climbing into bed, a large part of the carpet on the window side was soaking wet. It took until day 3 for the carpet to dry out, which reduced the odor, though the smell still lingered in the bathroom. 3. Why no hotpot, coffee maker or hot/cold water cooler in near the elevator? That would really add perceived value.
The requirement to hand over your driving licence in order to obtain an iron and ironing board is outrageous. I even offered to leave a cash deposit instead, but this was not accepted. Such a request is a clear violation of the GDPR, as it involves the unnecessary collection and processing of personal data for a purpose that can be achieved by far less intrusive means. I would be very interested to see your response and legal justification for this practice.
Speedy and straight forward check -in, nice clean room, and bit small but comfortable. Would stay again
Clean, soundproofed room with a great view. Check-in was very quick with the kind receptionist. The hotel is in an excellent location, public transport, shops, restaurants a few minutes walk away.
The room is good location good, breakfast lacked signature good yoghurt and fruit options Bed was too warm, the sheet was not breathing
Everything is good, but one suggestion is glasses in the room will be more friendly to our environment.
Chambre très propre Femme de ménage très polie Simplicité d’accès et de départ
Fabulous location for the trains, 12noon check out, and terrific staff
Very nice hotel. In a great location. We arrived at 11 in the morning and we were handed the key right away. Rooms are not huge but clean and comfortable. Highly recommended!
Bon accueil à la réception. Chambre propre et spacieuse. Climatisation réglable, assez silencieuse.
Our stay with you in Vienna was most enjoyable. I can't tell you enough how the staff at the bar, breakfast, and the room attendant were very friendly and helpful. The front desk greeted us with smiles and professionalism upon our arrival. It was unfortunate that we were not able to check in when arriving early, but we understand. We have stayed with you at every location when visiting different Cities. We will continue in the future to stay with you again. Thank you!
We had a truly wonderful and memorable stay at this hotel. The location is excellent, especially because it is very close to the metro, making it incredibly easy to get around the city. The staff( all of them )were very friendly welcoming and helpful. Two members of the reception team were particularly outstanding. They made us feel welcome and cared for. The hotel was clean and comfortable. We especially loved the peaceful and relaxing atmosphere of the area. Thank you all again for everything.
Everything was great.
We booked a room for two people for three nights. Instead of checking in at 15:00, we informed the hotel in advance that we would be arriving around 9:00–10:00 in the morning, after travelling by night train. We called the hotel beforehand, and the staff confirmed that they had made a note of our early arrival in their system. When we arrived, exhausted from our journey, we asked if we could check in. We were told that no rooms were available and that we would simply have to wait until 15:00. When we explained that we had contacted the hotel in advance and that our arrival had been noted, the woman at the front desk showed no understanding or willingness to find a reasonable solution. After around half an hour of discussion, they finally offered us a room for one person. We were two people, so this was obviously not an adequate solution. We were told that we could get a proper room after 15:00. The entire situation was extremely unprofessional and unacceptable. We had contacted the hotel in advance specifically to avoid this kind of situation, yet nothing had apparently been done with that information. After a long journey, we expected at least some understanding and an effort to find a suitable solution. What made the experience even worse was that there was no compensation or any meaningful gesture from the hotel for the inconvenience. We were simply expected to accept the situation, despite having informed them in advance. Overall, a very disappointing experience and, in our opinion, a serious lack of professionalism and customer service.
Great hotel if travelling by train, nice and handy. Room was spacious and price was great. Easy bus or train to centre.
The gentleman and the reception need some training. Busy on his private phone will inchecken guest...is not very nice. Not knowing how to make a proper invoice. Later I asked again and this friendly lady give me the proper invoice and was very friendly. Water pressure in the shower is very low. That makes it difficult to shower. Location is great, and breakfast was very nice and friendly staff.
Generally I liked our experience with the hotel and certainly recomend to everybody. However there were a few details which could be somewhat better. Liked the welcom bottle of water, but especially with extreme heat would be better to put it in the room instead of needing to pick it up at the bar. Information during booking on the website could be more clear, for example more noticeable that room has airconditioning. I also do not like the app. I booked two rooms under my name and it was not possible to check status of both or put both in the application. Finally check-in times should be on clear sign at reception desk and in emal communication. And finally, in my room airco didn't work very good.
Located central of Wien and really close to the Wien central station. Breakfast was good and had an adequate amount of choices. The room held a good temperature as the heatwave struck Wien, which was very satisfactory and made the sleep much better. Would definitely choose this hotel next time and will look for a Motel One next time I need a hotel.
Beat the Heat and Sleep in the AC
Great calue for money
Hôtel propre et moderne et accueil agréable
Consistently high quality, standards good, clean
Passt alles bestens
Tout était vraiment parfait et nous a permis de passer un excellent séjour à Vienne.
Bien en général. Seulement des chaînes télé en allemand. Espace bar peu accueillant, sombre.
La climatisation dans les chambres ne fonctionnent pas, uniquement le chauffage, alors qu’il fait 25 degrés dehors. L'air est sec dans les chambres. La moquette est usé et présente des taches suspectes au sol, notamment en chambre 15.14 .La réservation sur le site est désastreuse.On choisit 2 jours mais on ne sait pas si c’est 2 nuit ou 1 nuit. Du coup j’ai fait 2 réservation d’une nuit, et on m’as quand meme changé de chambre alors que le check-in etait fait. Tout revient a zéro quand on change la langue sur le site. Seul point positif le breakfast, qui est bon mais dans une salle trop petite.
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Excellent hôtel tout point de vue ( qualité de l’hébergement et du petit déjeuner)
tolles Service, tolles Hotel
Très bon emplacement. Propreté impeccable. Calme. Literie moderne et confortable. Chambre spacieuse. Bar lounge agréable, personnel aimable et efficace. Breakfast parfait et bien organisé en termes de gestion de l'affluence.
Très bel hôtel avec un personnel très professionnel et sympathique, grande chambre très propre et petit déjeuner au top où rien ne manquait
Hôtel proche des transports en commun, bon rapport qualité/prix. Pas de bacon œuf au petit déjeuner. Dommage
Chambre agréable et très bien insonorisée. Petit déjeuner appréciable, même si absence de chaud. Aucun emballage plastique au petit déjeuner, bravo !
Les vitres étaient très sales !!!
Accueil professionnel et efficace, chambre bien équipée, bar fermant tard. Pas de chaînes internationales sur la TV, dommage.
Il manquais une armoire
Bon séjour chez Motel One Hauptbahnof Wien, personnel sympathique et professionnel, hôtel très propre, bien insonorisé, confortable, petits déjeuners bien garnis. Personnel à l'écoute des clients. Parfait!
Très bel hôtel Une propreté impeccable Personnel professionnel
La moquette de la chambre était sale, l'aspirateur ne semblait avoir été passé. Des cheveux (et pas les miens) dans la salle de bain. Les serviettes fluffy promises étaient en fait plutôt rugueuses. Les chaînes internationales sur la TV ne fonctionnaient pas. Espace buffet du petit déjeuner trop compact, les gens se marchent littéralement dessus. Déçue pour 150 euros la nuit.
Galerie
Galerie
Tout d’un seul coup d’œil
- Places de stationnementPlus d'informations sous Arrivée
- Enregistrement rapidePour les membres beOne : enregistrez-vous à l’avance et gagnez du temps
- Wi-Fi gratuitDans tout l’établissement
- Buffet petit-déjeuner sainAvec de nombreux produits bio et issus du commerce équitable
- RéceptionDisponible pour vous 24h/24, 7j/7
- Oreillers et couettes antiallergiquesLiterie de haute qualité offrant confort et bien-être
- Les enfants peuvent dormir dans la chambre de leurs parentsGratuitement jusqu’à l’âge de 12 ans
- Animaux de compagnie acceptésVeuillez contacter directement l’hôtel
- Mon choix de serviceAnnuler le nettoyage de la chambre : une faveur pour l’environnement
- Très apprécié des famillesHotel besitzt Familienzimmer
- ENREGISTREMENT / DÉPART
À partir de 15h00 le jour d’arrivée
Avant 12h00 le jour du départ - DÉPÔT DE BAGAGES
Gratuit (selon disponibilité)
- TAX TOURISTIQUES
La ville de Vienne prélève une taxe de séjour de 3,2 %. À partir du 1er juillet 2026, la taxe locale passera à 5 %.
- PETIT-DÉJEUNER
Lun. – ven. : 06h00 - 10h00
Week-ends et jours fériés : 7h00 – 11h00 - TARIFS SPÉCIAUX POUR LES ENFANTS
Plus d’informations ici
- ENREGISTREMENT RAPIDE
En tant que membre beOne, vous avez la possibilité de vous enregistrer à l’avance en ligne, facilement et en toute flexibilité, et ainsi de gagner du temps. Vous trouverez plus d’informations ici.
- POSSIBILITÉS DE STATIONNEMENT
Nombre de places limité (19 € / 24 h).
Places de stationnement public :
WIPARK Garage (à 200 m) - ARRIVÉE EN VOITURE
Calculez votre itinéraire ici
- TRANSPORTS PUBLICS
Pour rejoindre l’hôtel, descendez à la station de métro (U-Bahn) Hauptbahnhof.
Plus d’informations ici
Nos chambres

The One
Pour tous ceux qui connaissent et apprécient notre offre standard compacte – the one for all !
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat


The One avec vue
Pour tous ceux qui apprécient notre offre standard compacte et souhaitent profiter d’une belle vue.
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Avec vue
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat

Special One
Pour ceux qui aiment avoir encore plus d’espace pour se détendre.
- Lit springbox queen ou king size (160/180 cm)
- Grand bureau
- Avec porte communicante
- TV 43" LG à écran plat
- Surface de la chambre 24 m²
- Avec sièges


Special One avec vue
Pour toutes celles et ceux qui préfèrent avoir un peu plus de place pour se détendre et souhaitent profiter d’une belle vue.
- Lit queen ou king size (160/180 cm)
- Avec vue
- Avec sièges
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- Grand bureau
- TV 43" LG à écran plat
- Surface de la chambre 24 m²

Family One
Pour toutes celles et ceux qui voyagent en famille et ne veulent pas se passer d’un couchage supplémentaire.
- Lit Boxspring queen size (160 cm)
- Surface de la chambre 20 m²
- Canapé convertible
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 43" LG à écran plat
01 / 01


LINZ-VIENNE
Street art, humour viennois et Sachertorte –
un roadtrip de Linz à Vienne avec étapes.
Hôtel Vienne-Hauptbahnhof
En arrivant à la réception de notre Motel One Vienne-Hauptbahnhof, vous aurez déjà une vue panoramique sur la ville ! Depuis les étages de l’hôtel, vous pourrez même admirer la capitale grandeur nature. Dans le One Lounge, des thèmes représentatifs de la ville sont également interprétés de manière créative. En prenant votre petit-déjeuner vous pourrez vous replonger en 1854, l’année de l’inauguration de la ligne de chemin de fer de Semmering. Le bar et ses décorations dans le style des ateliers viennois est également enrichi par des éléments de design de chez Moroso, Baxter et Jan Kath.
La représentation du château de Belvedere voisin qui tapisse l’ensemble des murs du rez-de-chaussée, offre un spectacle vraiment fascinant. Vous pourrez facilement rejoindre le château à pied. Le magnifique parc vous donnera l’occasion de flâner et de vous laisser séduire par la beauté du château. D’autres attractions dans le centre-ville, telles que l’opéra national (Staatsoper), le quartier des musées (Museumsquartier) et la cathédrale Saint-Étienne (Stephansdom) sont également accessibles à pied depuis l’hôtel.
Si vous cherchez un hôtel design en plein cœur de Vienne, notre Motel One face à la gare centrale (Hauptbahnhof) est exactement celui qu’il vous faut.
Découvrir d’autres Motel One à Vienne


The Cloud One Vienne-Staatsoper
Les Viennois n’aiment pas exagérer, mais ils qualifieraient cette situation d’exceptionnelle : l’opéra national, le Naschmarkt, la cathédrale Saint-Étienne et bien d’autres curiosités sont à deux pas.












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