Motel One Wien-Hauptbahnhof
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Samlet bedømmelse fra 7.727 anmeldelser
Venlighed 9.2 af 10
Renlighed 9.2 af 10
Reception 9 af 10
Lounge & bar 9 af 10
Beliggenhed 9.5 af 10
Værelser 8.9 af 10
Badeværelse 8.8 af 10
Gratis wi-fi 9.2 af 10
Kvalitet i forhold til prisen 8.7 af 10
Morgenmad 8.4 af 10
We enjoyed our one-night stay here, particularly after a very tiring, long-haul flight from Australia with airport layovers in Singapore and Munich on our way to Vienna. A big thankyou to Deni, at front desk, for his professional, friendly manner and help. We really appreciated him organising us an early check-in - no guarantee - by offering us a ready, clean room instead of a room with views on a higher floor hours later. Easy to guess what we chose! We enjoyed the early rest before exploring Vienna. Many thanks. The hotel was in a perfect location, opposite Vienna's main train station. Very easy, and quick, for us to catch a train the next morning to Budapest, Hungary.
Not as good as usual. First I was given a room that had not been cleaned. Then I was given a room with extremely weak aircon.
Incredibly disappointing, I asked why the air con in my room wasn't working, my room was like a sauna when I got there. I was told cooling is switched off and it needs a management decision to change - nothing happened. I messaged on booking.com, not even had an acknowledgement. It is evident that the hotel's management do not give any thought to guest comfort, I had a very uncomfortable stay. It is not as if there is much saving to be made, running a heating or cooling system when outside temperatures are close costs very little, that changes when the temperature difference is greater - this is basic Physics(BSc, Bristol, 1978). Trust your thermostats, it is why they are there.
Overall the experience was good. We had a run in with a bartender that was very rude.
Very warm and air conditioning was not turned on. Breakfast is overpriced for what is available. There was no toast making facilities and no cereal. The room and bathroom were very nice. It was very clean so I have no issues with the hotel apart from the air conditioning when it was 24 degrees outside. The glass attracts the heat.
I had reserved a specific room class and arrived early to check in. Room was not ready. Left luggage and later that day returned to go to room but it had been give to another customer. We were offered a much smaller room and a small discount. Then on last day of stay we and several other guests were kicked out rudely from side patio by bartender and not offered indoor seating. On our exit from bar area we overheard that bar tender did this at the private request of other hotel guests. This is totally unacceptable behavior. We stay many times at Motel One but will avoid Wien Hfb location.
Love the bed. It was so comfortable! And the view over the city is amazing.
Friendly staff. Easy check in. Clean, basic comfortable room.
No air conditioner, poor service at reception, breakfast
Several technical issues with my room: non-functional TV, non-functional A/C. Asked to move to a new room, was told none are available, and then heard another guest move rooms shortly thereafter. Without A/C, having a window open was essential, but room layout meant an open window would severely limit accessibility in half of the room.
Very friendly staff, my wish for a room in the higher floors was heard. Very clean. Comfortable bed and two pillows to choose from. Would most definitely come again.
We appreciated location near train station but very quiet and clean Clean and quote rooms and friendly staff
The reservation should been have already been paid, as stated by the company making reservation. Unfortunately, while check-in I've been asked to pay for staying at the hotel. After a hour of checking emails, calling the responsible person at the company and looking for the company's credit card. Don't know who's "fault" was that, and it is not about pointing fingers, but the overall experience was bad at the beginning. Finally the card has been found and all went well thank You.
Hotel really nice and good location. Problem is lack of staff at reception. Took almost 20 minutes to check in/out
Receptionist not prepared for the job
The staff member who handled my check-in was excellent—very friendly and efficient, which made a great first impression. Good for single or smaller teams. Two points of feedback: 1.The breakfast area is not ideally suited for larger business groups. While manageable with smaller teams, it limits opportunities for networking, which is an important aspect of business travel. 2.There is often a long waiting line at check-in, make online check-in easily available for effective growth.
No cold water available for showers etc. and no help. And shower head was dripping all night.
There was no slippers, dirty bags, cleaning kits, etc. in the room. A bottle of water could have been placed as a treat
Too basic for me
The place was not very clean. it was a bed to sleep in but nothing worth the money spent. The best part was being close to HBF station.
Staff was amazing! From the reception to the bar. All of them were very helpful and patient. But, the room is poorly equipped. No kettle, only one dustbin and not even a decent ceramic cup. Seriously?
I bokked via e-mail. Requested an early check in but did not got the room earlier, there was registered a late check-out instead. Due to this I had to change my dress in the Toilet as I had scheduled day. I left there my luggage at the reception. Late evening when I could go back they did not find it, the number was not on it. In the morning they promised they will send the invoice immediately via e-mail. I had to call them after 24 hours and ask them again.
Friendly and helpful staff, good breakfast
I had to do more bookings and I am dissatisfied that I can’t do them at the reception at the same price as online booking I’m already there and booking right away would be more convenient
Great!
Please ensure that you send out invoices per Email automatically. I stayed with you twice already and both times I had to remind the reception several times to send me an invoice. The data was already saved in my account and we crosschecked it during my check-in process.
nice place in front of the main station of Wien.
Was alright for the price I paid, I don’t know why I was given two blankets instead of one big one and the pillows were stiff
Absolute value for money!! Very nice place just accross the main station of Vienna. Very helpful, smiling and proactive staff. Very friendly to Foreigners.. The staff went out of the way to explain us the main tourist spots. Very clean, new and well maintained property! Thank you Motel One for making this beautiful Austrian memory for us! Regards.
Very solid choice if you’re looking for a central, clean, and comfortable stay in Vienna.
Easy check in, out. Nice basic room.
Lovely, clean hotel in very close proximity to the station. Staff have a positive ‘can do’ attitude and a lovely gentleman receptionist allowed us an early check in as there was a room available. I forgot to ask his name. The bar is lovely however a suggestion from us would be to provide a few higher seats as the chairs are quite low. A kettle would also be great in the room however we were aware before we came that there wouldn’t be one. Would definitely return to this hotel and would fully recommend. Thank you.
I like your concept, rather simple, but efficient and guests get everything what they need. The only thing I was missing was international news on tv. Maybe I just did not know how to operate the room tv.
Everythis was perferct, thanks a lot
Comfortable and convenient location. Staff all very helpful and friendly
Easy to make reservaation, friendly receptionits, very clean rooms, very good service. Very good and convinate location.
Booked via booking.com 2 rooms with breakfast but upon arrival I was told I need to pay extra 17$ a day per person. Stuff are so unfriendly.Manager was rude and told me to address any issue to booking.com. Rooms are extremely small , didn’t have closet or any space for clothes or basic items that always provided at any hotel like shampoo, conditioner, iron , kettle and safe for valuables .For the price we paid you can found better options for sure . Safe your money and comfort and look for other accommodations.
Nice hotel very cosy! Nice location near the central station, very convenient for Business trips. Maybe rooms and bathrooms should be a little bit larger…
I chose to stay at Motel one as I have stayed at this chain in other cities and I have to say I was a bit disappointed by the extremely space and plain room. The reception and breakfast were just as good as other Motel Ones though.
The bed was so comfortable and had plenty of pillows. The breakfast was fantastic with a variety of fresh food to choose from. The room was well-designed, so even though it was small, there was plenty of space for my luggage.
the heating monitor was broken and the room was too warm. I was not able to lower the temperature and slept very bad. It would be nice to have a safe, a water boiler in the room and body lotion.
Great value, great location, crowded at breakfast, but good turnover of food by staff.
Wie in allen Motel One Hotels: Alles gut!!!
Nice room.
Alles gut
Lovely hotel, lovely room with a view ( as requested), lovely staff. Great healthy breakfast. Great kitchen staff. Very close to station and city centre. We would like to come back. Thank you
Within three days of stay no fresh linen at all, no fresh towels - I had to call to get fresh towels on the third day
Long wait at check-in, no room service (even though I hadn't canceled it). The hotel comes across as stingy: only welcome water". An alternative welcome coffee would have been better.
As discussed with the manager, the television shows the option for CNN and other English-language and international channels but then they do not actually work. I understand this will be addressed for 2026, so that might give me more comfort in staying at the property again then. (This was my third stay at the property and I was told last time that this would have been fixed by now. It had not.) Overall, the staff is fantastic, the place is clean, and the location is perfect. The only other things I'd really rather see are proper full-sized duvets (not the tiny Scandinavian-style ones that don't cover a person while sleeping), full-sized mattresses (not the two small ones pushed together with the big dip in-between them), and shower glass that extends further out so no water goes on the floor during a shower.
Overall - ok. But: Breakfast: lack of vegetables types and quantity. Bath room : paper caps instead of glass. Room: no tea / coffee, bo safe, and no refreg
Billedgalleri
Samlet oversigt
- Hotellet har parkeringFlere informationer under rutevejledning
- Sund morgenmadsbuffetMed mange øko-produkter og Fairtrade kaffe
- Gratis overnatning på forældrenes værelseFor ét barn på op til 12 år
- Quick Check-inFor beOne-medlemmer: Tjek ind på forhånd, og spar tid
- ReceptionÅbent 24/7
- Kæledyr er velkomneKontakt venligst hotellet direkte
- Gratis wi-fiOveralt på hotellet
- Allergivenlige puder & dynerBlødt kvalitetssengetøj for himmelsk søvnkomfort
- My Service OptionAfbestil værelsesrengøring – af hensyn til miljøet
Vores værelser
The One
- Værelsesstørrelse 16 m²
- Queensize eller kingsize boxseng med springmadras (160-180 cm)
- Granit-badeværelse med regnvejrsbruser
- Kostenloses WLAN
- 43'' fladskærms-TV
The One med udsigt
- Værelsesstørrelse 16 m²
- Queensize eller kingsize boxseng med springmadras (160-180 cm)
- Med udsigt
- Granit-badeværelse med regnvejrsbruser
- Kostenloses WLAN
- 43'' fladskærms-TV
Special One
- Queensize eller kingsize boxseng med springmadras (160-180 cm)
- Stort skrivebord
- Mit Verbindungstür
- 43'' fladskærms-TV
- Værelsesstørrelse 24 m²
- Siddemulighed
Special One med udsigt
- Queensize eller kingsize seng (160-180 cm)
- Med udsigt
- Siddemulighed
- Granit-badeværelse med regnvejrsbruser
- Kostenloses WLAN
- Stort skrivebord
- 43'' fladskærms-TV
- Værelsesstørrelse 24 m²
Family One
- Queensize boxseng med springmadras (160 cm)
- Værelsesstørrelse 20 m²
- Sovesofa
- Granit-badeværelse med regnvejrsbruser
- Kostenloses WLAN
- 43'' fladskærms-TV
Placering og omgivelser
Hotel Wien-Hauptbahnhof
Så snart du træder ind i receptionen på vores Motel One Wien-Hauptbahnhof, mødes du af Wiens bjergpanorama! Fra de øverste etager har du desuden en smuk udsigt over Wiens historiske tage og tårne. I One Lounge fortolker vi lokale motiver på kreativ vis. Mens du nyder din morgenmad, kan du beundre den ikoniske Semmeringbahn fra 1854. Baren er dekoreret med ornamenter fra Wiener Werkstätte, der var en østrigsk organisation bestående af arkitekter og kunsthåndværkere grundlagt 1903. Hotellets øvrige designdetaljer fra Moroso, Baxter og Jan Kath er ligeledes inspireret af denne vigtige bevægelse.
Et særligt højdepunkt udgøres i den forbindelse af det store vægprint over flere etager, der forestiller det nærliggende Belvedere Slot. Slottes nås nemt og bekvemt til fods. Her kan du slentre gennem det pragtfulde parkanlæg, mærke historiens vingesus og suge de mange indtryk til dig. Andre seværdigheder i centrum såsom Statsoperaen, museumskvarteret og domkirken St. Stephan når du ligeledes nemt og bekvemt fra hotellet.
Er du på udkig efter et billigt designhotel i centrum af Wien, er vores Motel One lige ved Wien Hovedbanegård det helt rigtige valg.
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