Motel One Wiedeń-Hauptbahnhof
To mówią nasi goście
Bardzo dobry
Ogólna ocena na podstawie 7724 opinii
Uprzejmość 9.2 z 10
Czystość 9.2 z 10
Recepcja 9 z 10
Hall i bar 9 z 10
Położenie 9.5 z 10
Pokój 8.9 z 10
Łazienka 8.8 z 10
Bezpłatna sieć wi-fi 9.2 z 10
Stosunek ceny do jakości 8.7 z 10
Ocena śniadania 8.4 z 10
the location is perfect,close to public transportation. very clean and comfortable,breakfast was good. our apartment was too small,without mini bar.
Dear Comapny, I have to say that I am genuinely disappointed by the money I spent on my stay at your hotel. Honestly, at this moment I cannot imagine returning in the future. To be fair, the bed was fine and the shower was also perfectly acceptable. I am not the kind of person who looks for problems everywhere. Dirty windows, for example, are something a person can overlook and are not something I would normally complain about. What I truly cannot understand, however, is the basic level of cleanliness in the room. When I moved the large armchair in the room, it was immediately obvious that the area underneath had not been vacuumed for a very a couple of days. And not only there. The carpet in general had clearly not been properly cleaned — there were hairs everywhere, grey hairs and black hairs. Honestly, I probably would not have paid that much attention to it if the very first thing I saw when entering the bathroom had not been a large black hair. And the absolute peak for me was finding a dirty brown towel. I have the entire room recorded on video immediately upon entering, so it is very clear that nothing was staged or created afterwards. It is obvious that the room was simply not properly prepared before our arrival. Originally, I wanted to go directly to reception and complain immediately. Unfortunately, we were travelling for work purposes and had to leave shortly afterwards for a meeting, so we did not want to spend time searching for another hotel under pressure. What makes this even more disappointing for me is that I personally know very well how hospitality operations should function. I have experience working in high-level gastronomy, including a Michelin-starred restaurant, and I have also worked in hotel operations abroad. Therefore, I fully understand what a proper standard of cleanliness and room preparation should look like. And I truly do not consider the following acceptable: - hairs on the carpet, - hairs in the bathroom, - an uncleaned carpet, - a dirty towel, - or the overall feeling that the room had not been properly cleaned. I can send a pictures to you. Another disappointment came during breakfast. We sat outside for approximately thirty minutes, and during that entire time not a single used table was cleaned by the staff. We ended up sitting at a dirty table simply because there was no other clean place available. However, I mention this only as a secondary issue — the main problem for me remains the condition of the room itself. For the price paid, I consider this absolutely unacceptable. I would appreciate your response and an appropriate form of compensation. Thank you. Petr Náhlovský petrnahlovsky@seznam.cz
great location, good hotel for easy stay over, walking distance to main attractions
Your Hotel has the biggest problems first of all not supply Air shut down as a result all rooms do not cellculation air then air quality is no good, not only my room desk chair is broken and also housekeeping doesn't clean room after 4pm back to hotel. But location is best ! May be owner doesn't understand hostility business !
We enjoyed our one-night stay here, particularly after a very tiring, long-haul flight from Australia with airport layovers in Singapore and Munich on our way to Vienna. A big thankyou to Deni, at front desk, for his professional, friendly manner and help. We really appreciated him organising us an early check-in - no guarantee - by offering us a ready, clean room instead of a room with views on a higher floor hours later. Easy to guess what we chose! We enjoyed the early rest before exploring Vienna. Many thanks. The hotel was in a perfect location, opposite Vienna's main train station. Very easy, and quick, for us to catch a train the next morning to Budapest, Hungary.
Not as good as usual. First I was given a room that had not been cleaned. Then I was given a room with extremely weak aircon.
Incredibly disappointing, I asked why the air con in my room wasn't working, my room was like a sauna when I got there. I was told cooling is switched off and it needs a management decision to change - nothing happened. I messaged on booking.com, not even had an acknowledgement. It is evident that the hotel's management do not give any thought to guest comfort, I had a very uncomfortable stay. It is not as if there is much saving to be made, running a heating or cooling system when outside temperatures are close costs very little, that changes when the temperature difference is greater - this is basic Physics(BSc, Bristol, 1978). Trust your thermostats, it is why they are there.
Overall the experience was good. We had a run in with a bartender that was very rude.
Very warm and air conditioning was not turned on. Breakfast is overpriced for what is available. There was no toast making facilities and no cereal. The room and bathroom were very nice. It was very clean so I have no issues with the hotel apart from the air conditioning when it was 24 degrees outside. The glass attracts the heat.
I had reserved a specific room class and arrived early to check in. Room was not ready. Left luggage and later that day returned to go to room but it had been give to another customer. We were offered a much smaller room and a small discount. Then on last day of stay we and several other guests were kicked out rudely from side patio by bartender and not offered indoor seating. On our exit from bar area we overheard that bar tender did this at the private request of other hotel guests. This is totally unacceptable behavior. We stay many times at Motel One but will avoid Wien Hfb location.
Love the bed. It was so comfortable! And the view over the city is amazing.
Friendly staff. Easy check in. Clean, basic comfortable room.
No air conditioner, poor service at reception, breakfast
Several technical issues with my room: non-functional TV, non-functional A/C. Asked to move to a new room, was told none are available, and then heard another guest move rooms shortly thereafter. Without A/C, having a window open was essential, but room layout meant an open window would severely limit accessibility in half of the room.
Very friendly staff, my wish for a room in the higher floors was heard. Very clean. Comfortable bed and two pillows to choose from. Would most definitely come again.
We appreciated location near train station but very quiet and clean Clean and quote rooms and friendly staff
Doskonała lokalizacja, świetnie skomunikowany przez bliskość do pociągu, metra i tramwajów. Czysty, nowy hotel. Ładne pokoje (czekały już na nas mimo, że byliśmy wcześniej). Dobre śniadania (można by tylko dołożyć coś na ciepło w bemarach). Miła obsługa. Bardzo dobry stosunek ceny do jakości. Na pewno mógłbym śmiało go polecić innym lub samemu go wybrać przy następnym pobycie w Wiedniu.
The reservation should been have already been paid, as stated by the company making reservation. Unfortunately, while check-in I've been asked to pay for staying at the hotel. After a hour of checking emails, calling the responsible person at the company and looking for the company's credit card. Don't know who's "fault" was that, and it is not about pointing fingers, but the overall experience was bad at the beginning. Finally the card has been found and all went well thank You.
Hotel really nice and good location. Problem is lack of staff at reception. Took almost 20 minutes to check in/out
Receptionist not prepared for the job
The staff member who handled my check-in was excellent—very friendly and efficient, which made a great first impression. Good for single or smaller teams. Two points of feedback: 1.The breakfast area is not ideally suited for larger business groups. While manageable with smaller teams, it limits opportunities for networking, which is an important aspect of business travel. 2.There is often a long waiting line at check-in, make online check-in easily available for effective growth.
No cold water available for showers etc. and no help. And shower head was dripping all night.
There was no slippers, dirty bags, cleaning kits, etc. in the room. A bottle of water could have been placed as a treat
Too basic for me
The place was not very clean. it was a bed to sleep in but nothing worth the money spent. The best part was being close to HBF station.
Staff was amazing! From the reception to the bar. All of them were very helpful and patient. But, the room is poorly equipped. No kettle, only one dustbin and not even a decent ceramic cup. Seriously?
I bokked via e-mail. Requested an early check in but did not got the room earlier, there was registered a late check-out instead. Due to this I had to change my dress in the Toilet as I had scheduled day. I left there my luggage at the reception. Late evening when I could go back they did not find it, the number was not on it. In the morning they promised they will send the invoice immediately via e-mail. I had to call them after 24 hours and ask them again.
Friendly and helpful staff, good breakfast
I had to do more bookings and I am dissatisfied that I can’t do them at the reception at the same price as online booking I’m already there and booking right away would be more convenient
Great!
Please ensure that you send out invoices per Email automatically. I stayed with you twice already and both times I had to remind the reception several times to send me an invoice. The data was already saved in my account and we crosschecked it during my check-in process.
nice place in front of the main station of Wien.
:Profesjonalizm. Idealny hotel miejski
Was alright for the price I paid, I don’t know why I was given two blankets instead of one big one and the pillows were stiff
Absolute value for money!! Very nice place just accross the main station of Vienna. Very helpful, smiling and proactive staff. Very friendly to Foreigners.. The staff went out of the way to explain us the main tourist spots. Very clean, new and well maintained property! Thank you Motel One for making this beautiful Austrian memory for us! Regards.
Very solid choice if you’re looking for a central, clean, and comfortable stay in Vienna.
Easy check in, out. Nice basic room.
czyste, ładne pokoje, bardzo cicho pomimo bliskości dworca kolejowego, dobre śniadania, świetna lokalizacja, dobrze skomunikowany z centrum
To już nasz ósmy pobyt w tym hotelu; za każdym razem wszystko jest perfekcyjne (czysty i wciąż nowy pokój, piękne widoki, pyszne śniadanie, pyszne drinki w barze w holu)
Lovely, clean hotel in very close proximity to the station. Staff have a positive ‘can do’ attitude and a lovely gentleman receptionist allowed us an early check in as there was a room available. I forgot to ask his name. The bar is lovely however a suggestion from us would be to provide a few higher seats as the chairs are quite low. A kettle would also be great in the room however we were aware before we came that there wouldn’t be one. Would definitely return to this hotel and would fully recommend. Thank you.
I like your concept, rather simple, but efficient and guests get everything what they need. The only thing I was missing was international news on tv. Maybe I just did not know how to operate the room tv.
Everythis was perferct, thanks a lot
Comfortable and convenient location. Staff all very helpful and friendly
Easy to make reservaation, friendly receptionits, very clean rooms, very good service. Very good and convinate location.
Booked via booking.com 2 rooms with breakfast but upon arrival I was told I need to pay extra 17$ a day per person. Stuff are so unfriendly.Manager was rude and told me to address any issue to booking.com. Rooms are extremely small , didn’t have closet or any space for clothes or basic items that always provided at any hotel like shampoo, conditioner, iron , kettle and safe for valuables .For the price we paid you can found better options for sure . Safe your money and comfort and look for other accommodations.
Nice hotel very cosy! Nice location near the central station, very convenient for Business trips. Maybe rooms and bathrooms should be a little bit larger…
I chose to stay at Motel one as I have stayed at this chain in other cities and I have to say I was a bit disappointed by the extremely space and plain room. The reception and breakfast were just as good as other Motel Ones though.
To nasz trzeci pobyt. Wszystko w najlepszym porządku.
Na plus - lokalizacja, szybkie windy, przytulne ręczniki, wygodne łóżka Do poprawy - półeczka przy dwuosobowym łóżku tylko z jednej strony zamiast z dwóch
Jak zwykle prawie wszystko OK, ale nie działał internet, i to jest problemem - chyba tylko w pokoju, gdzie mieszkaliśmy !
Galeria
Wszystkie informacje w skrócie
- Miejsca parkingowe w obiekcieWięcej informacji w sekcji Dojazd
- Zdrowy bufet śniadaniowyZ wieloma produktami ekologicznymi i kawą fair trade
- Nocleg w pokoju z rodzicamiBezpłatnie dla dzieci do 12 lat
- Szybkie zameldowanieDla członków beOne: Wygodne wcześniejsze zameldowanie i oszczędność czasu
- RecepcjaCzynna przez całą dobę 7 dni w tygodniu
- Zwierzęta domowe mile widzianeProsimy o kontakt bezpośrednio z hotelem
- Bezpłatna sieć Wi-FiW całym hotelu
- Poduszki i kołdry antyalergiczneWymarzony komfort snu w wysokiej jakości pościeli
- My Service OptionZrezygnuj z usługi codziennego sprzątania pokoju – w trosce o środowisko
Nasze pokoje
The One
- Wielkość pokoju 16 m²
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
The One z widokiem
- Wielkość pokoju 16 m²
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Z widokiem
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
Special One
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Duże biurko
- Z drzwiami przechodnimi
- Telewizor LG z płaskim ekranem 43"
- Wielkość pokoju 24 m²
- Miejsce wypoczynkowe
Special One z widokiem
- Łóżko queen size lub king size (160-180 cm)
- Z widokiem
- Miejsce wypoczynkowe
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Duże biurko
- Telewizor LG z płaskim ekranem 43"
- Wielkość pokoju 24 m²
Family One
- Łóżko kontynentalne queen size (160 cm)
- Wielkość pokoju 20 m²
- Sofa z funkcją spania
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
Położenie i okolica
LINZ-WIEDEŃ
Sztuka uliczna, wiedeński humor i tort Sachera -
wycieczka z Linzu do Wiednia z przystankami.
Hotel Wiedeń-Hauptbahnhof
Zaraz po wejściu do naszego hotelu Motel One Wiedeń-Hauptbahnhof przy recepcji powita Cię panorama Wiednia! Z górnych pięter widok na stolicę Austrii możesz nawet podziwiać na żywo. Wystrój One Lounge także w kreatywny sposób nawiązuje do lokalnej tematyki. Przy śniadaniu można zanurzyć się w świecie górskiej linii kolejowej Semmeringbahn, otwartej w 1854 roku. Bar zdobią ornamenty w stylu Warsztatów Wiedeńskich, do którego nawiązują także różne designerskie elementy marek Moroso, Baxter i Jana Katha.
Szczególną atrakcją jest rozciągający się na dwa piętra wizerunek pobliskiego pałacu Belweder. Do samego Belwederu możesz dojść pieszo. Jest to doskonałe miejsce na spacer po wspaniałym ogrodzie. Można tu także podziwiać piękno imponującego zamku. Inne zabytki w centrum miasta, takie jak Opera Narodowa, Dzielnica Muzeów i Katedra św. Szczepana również znajdują się w niewielkiej odległości od hotelu.
Jeśli szukasz niedrogiego designerskiego hotelu w centrum Wiednia, Motel One zlokalizowany bezpośrednio przy głównym dworcu kolejowym będzie strzałem w dziesiątkę.
