Motel One Copenhagen
01 / 01
What our guests say
Very good
Overall rating from 3,461 ratings
Friendliness 9.3 of 10
Cleanliness 8.9 of 10
Reception 9.1 of 10
Lounge & Bar 9 of 10
Location 9.5 of 10
Room 7.9 of 10
Bathroom 7.9 of 10
Free WiFi 9 of 10
Value for money 8 of 10
Breakfast service 8.8 of 10
Very central location; walking distance to all sights. Strikingly friendly and supportive staff at reception, bar and breakfast making g you feel at home and welcome despite busy hotel. Great breakfast. Very pleasant interior / design.
This is the worst hotel in which i have stayed. they lack even the most basic amenities and services of an average hotel, meanwhile charging a luxury hotel room rate. it's ridiculous.
The bed was inadequate as the mattress and mattress topper didn’t match. The main issue was the lack of a tv. Only a streaming service from my own device is not acceptable especially when the tv isn’t set up properly and, on one of the days, there was no internet connection. At this price point I expect a better quality product. I chose motel one based on previous experience, however this was not up to standard and was not worth the money. Be aware that motel one Copenhagen needs improvement.
Hotel has too many rooms for such a small breakfastroom. Salmon is also in general missing on the buffet
Have to ask twice for housing keeping service because they forgot for the first two days. The first time we ask, the reception said they could not do house keeping because the team which is responsible for has left before noon. All she could do is to give feedback and change towels and removing trash.
Room 354 from July 12 to 15 The bed was never made, even though we had reported it at reception!!
Room small but okay, service from check in to passing reception to check out very poor- lot of space for staff training- except one male receptionist who was professional in every way
Excellent room, glad of an early checkin. No ac or room safe but not really a problem. But when the temps are ~30 it would be warm.
Rooms way smaller then expected. Parking house, expensive and better have a small small car. Ok breakfast. Was a lot of dustballs in our room.
Great hotel but not enough tables for breakfast. It was too crowded.
Very neat and clean, modern Danish decor, most staff very friendly although a couple seemed slightly indifferent bordering on rude. I have allergies and the breakfast staff were very obliging and helpful. There was a gluten free corner at the buffet which was brilliant. Individually wrapped items would offer more confidence, though I didn't get a reaction from anything there so I was very happy. I couldn't use any of the jams because I didn't know if they had been cross contaminated, so separate jams and spreads would have been nice and offered more variety. My partner (no allergies) had a huge variety to eat and was never bored. The kitchen make lovely gluten free pancakes at request. Overall the hotel was absolutely brilliant, very well situated for seeing the city, the cost was extremely reasonable, and the majority of the staff were lovely. Would definitely stay again!
The room was very clean and very nice. It got a bit hot in the room since the air con wasn't working but the fan helped.
Very nice motel, staff were excellent, great lounge and garden, breakfast was fantastic, Thank You
Great location, very nice staff both in the reception and the bar. The breakfast was absolutely fantastic - fresh and very tasty. Nice, comfortable, clean room. Air condition would have been fantastic since the fan in the sieling wasn't enough to cool the room down in the middle of July. Over all, we were very satisfied with this hotel and we will definitely return there when we visit Copenhagen the next time. ❤️
Fantastic location, friendly and helpful staff. Our room was really comfortable. Only minor issue was a lack of seating at breakfast but other than that we had a wonderful stay.
The rooms are very small and the beds for 2 adults as well. Breakfast was great and the Hotel is perfect located.
Very nice and cozy place, good room and bathroom. Great staff, friendly and made us feel at home. Even gave me a tiny Birthday candle when I Magdalena at breakfast found out that my trip was to celebrate my 80th birthday. She and the rest couldn’t be nicer people. Great food! Fast elevator. Very quiet.
Thank you for the wonderful stay with you, everything was perfect. The staff was very kind and always ready to help with a smile, and the welcome you gave our little dog was wonderful. We will be back with you again soon. Thank you!
When booking the parking at the motel, you said I would get a charging parking spot. On arrival, your staff said you never ever had charging for cars in the Motel. So some or the other lied to me! :-( Also, the TV not being able to show TV programs was a surprise at check-in.
Ok
Good location, average standard - definetely below its price. Basic room with no ventilation, no a/c and window, that does not want to stay open. Bathroom doors on the other hand does not want to stay close. Etc - many other tiny details that distinguish good quality from poor. One thing that also irritated me - once I parked in a tiny garrage, they forced me to sign disclaimer for hotel they are not responsible for the car. Are they afraid I will sue them if I hit the wall? Or is it just complete lack of respect? I treat as the latter. Next they will upfront give disclaimer if there is no bed in the room. Of course booking was no longer cancellable at that stage, plus impossible to find good hotel for family at last minute.
After spending a month traveling Scandinavia this was the best experience in a hotel I had. The staff was very welcoming and professional
We traveled through Finland and Scandinavia for 30 days, and Hotel Motel One was our final stop. While it wasn't the most luxurious hotel we stayed in, it easily provided the best customer service. Every member of the staff was warm, friendly, and genuinely helpful. I became ill during our stay, and when my travel companion asked if they had any ginger ale, Nina, the restaurant manager, sent a ginger shot and ginger beer to my room. The next morning, she greeted me with another ginger shot and a turmeric shot, then quietly checked on me throughout breakfast to make sure I had everything I needed. Her kindness meant more than she probably realized. What impressed me most was that everyone pitched in. Nina cleared tables, wiped down the bar, and even offered to bring guests additional food so they could enjoy breakfast without getting up. The reception staff made coffee and served drinks in the bar, while the housekeeping and maintenance staff were always cheerful and welcoming. I had a few disappointing hotel experiences during our trip, but Motel One was the exception. Every employee made me feel like a valued guest, and they left me with a wonderful final impression of Scandinavia.
Great service at the front desk!
Great, friendly accommodating staff members.
That was really friendly. The room, however was tiny.
A nice stay at your Copenhagen hotell. Good location, close to the the most part of Copenhagen we like ti visit. Wery helpful, nice and serviceminded staff who made our stay an extra plus.
We needed a place to stay in Copenhagen after American Airlines unexpectedly canceled our flight. I searched around and found motel one. It was quite close to where we were already staying, which was a factor, but they also rated the hotel highly. We booked the hotel and dragged our luggage over. They allowed us to store our luggage in their baggage room. They also gave us a firm time when our room would be ready. The room was quite nice, especially for the price. After staying at the Square for one night at a cost of over $400, the price at motel one was superb and the room was full size. The bed was quite comfortable. The staff was very friendly and helpful. The breakfast was good with a diversity of choices. For the price and the location it was a 10 no doubt.
Very good location, helpful staff, clean room and wonderful breakfast. The room was a little bit smaller than I expected, but still very comfortable. Most of the sights are in walking distance, and public transportation to/from the airport is also good (appr. 30 minutes).
The room was clean, the staff was very polite. The only negative thing I can say is at our second day in hotel we put our towels to the floor with the idea that they will be changes, but at the end of the day no one had cleaned our room or changed the towels
the room was boiling. Jesus, no AC in the room during the summer?
Overall a good hotel, great location and good Staff. The only though is that there were no aircondition in our room. There was a aircondition unit in the room, but it was not working. Our room was so hot it was almost impossible to slepp. Must have been 30 degrees celsius inside.
No air conditioning - when the outside temperature is above 25°C, the room is too warm to sleep comfortably. With the window open, noise from nearby bars makes it difficult to sleep. The window can only be reached by climbing over the bed. The room has an unpleasant musty smell.
Good location, great breakfast, clean. Air conditioning would be a big improvement.
Not having air conditioning in 2026 is really big issue, especially for a hotel. The rooms are very very small
The hotel rooms were nice and the beds were very comfortable. The downside was that there was no air conditioning in the rooms, so it became very hot. Air conditioning is definitely needed during the summer, as relying on a ceiling fan is not enough. The breakfast was excellent. I thought the bicycle rental was quite expensive, and the bikes were a bit worn out. The hotel is in a great location and has a beautiful interior design. However, the "Motel One" signs look a bit cheap and make the hotel feel more like a budget hotel. I would consider replacing the signs and perhaps even changing the name. Thank you for a great stay!
Staff is absolutely amazing! I like the central location of the hotel, small but sooo cute & clean rooms, nice lounge area. I’m coming back for the 2nd time and I believe it’s not the last! 🙂
Very nice location with a very friendly and helpful staff. The room was very nice and clean. The bar made excellent cocktails. Overall a great location to stay in central Copenhagen.
In general good but no AC in rooms is really bad.
Nice hotel. Perfekt place
Everything was excellent- the only things that would have made it better- was to have a fridge in the room and an air conditioner
Perfect location! Small but cosy and clean room.
Spot on location, too litle parking ((in my case it wasn't the problem - I had a motorcycle!)
Location perfect Breakfast perfect Madalena was very helpfull
Other than location there is nothing to recommend about Motel one Copenhagen
2nd year staying in one of you locations (Barcelona and now Copenhagen). this year was great, people were great, room comfortable. and location perfect. In particular Frederico, Lilly, Rebecca, Pardig, Magdelana , were all very pleasant and attentive.
The staff are welcoming and will go to a great length to serve.. The building is disappointing
Well located, nice resting area on first floor and good breakfast. Friendly personnel.
Perfectly located near stores and the metro. Affordable early check-in. Comfortable room with a ceiling fan and windows that open.
I think what makes this hotel great is the people that work in this hotel, that are allways 100% percent willing to help and so nice when we needed something or we had a problem. A special thank you to Declan from the reception, who was really amazing with us and really trying to help to the best with an issue we had. Great staying ! The only thing that could be ameliorated is to have curtains that keep the room dark. I had pink curtains, which were not efficient, too much light from outside in my room already at 4 am.
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Copenhagen
Enchanting & enjoyable
‘Merchants’ Harbour’, the name of Denmark’s capital city, derives from the earlier Danish name of Copenhagen and reveals straight away that the city used to be a trade hub. Today, the former fishing village with its harbour is the economic centre of Denmark. However, the city’s iconic landmark is probably better known internationally: the bronze statue of Danish author Hans Christian Andersen’s ‘The Little Mermaid’ sits on the Langelinie promenade in Copenhagen. At 125 cm tall, she is perhaps one of the smallest city landmarks but still attracts visitors from all over the world. Maybe this is also because the port city is considered one of the best cities for quality of life, which in turn can be put down to its diversity and many attractions!
From Christiansborg to Christiania
What’s unique about Copenhagen is that it is divided into several islands. Between the waterways and green spaces that shape the cityscape, there is a lot to discover here.
Those who wish to immerse themselves in the history of the city are spoiled for choice. A visit to Christiansborg Palace – the seat of the Danish Parliament, Prime Minister and Supreme Court – is a real must. Next to it is the former Copenhagen Stock Exchange, which dates back to the 17th century. The Copenhagen City Hall, Rosenborg Castle and the oldest preserved church in the city, the Sankt Petri Church, also await history buffs. Fans of modern architecture will get their money’s worth with the ‘Black Diamond’ – an impressive cubic extension of the Royal Library – as well as the Royal Danish Theatre and the Skuespilhuset Playhouse. Of course, these buildings also impress with their ‘inner values’ and win over cultural enthusiasts with their opera, theatre and ballet programmes.
Plenty of amusements
Those interested in other forms of fun can look forward to Tivoli, one of the oldest amusement parks in the world, located right opposite the main train station. Too modern for you? No problem – the oldest amusement park in the world, Dyrehavsbakken, can also be found in the north of the city! Speaking of amusement, the shopping streets Strøget and Strædet are sure to tempt you to go on a shopping spree. Over a kilometre long, they form one of the longest pedestrian zones in Europe and are a popular location for shopping. You’ll easily shop ’til you drop here. Worked up an appetite? The picturesque Nyhavn, with its colourful gabled houses on both sides of the port with the same name, is the culinary centre of Copenhagen – and incredibly photogenic! If you have more alternative interests, then you’re sure to find inspiration in the Free City of Christiania. The autonomous community, which has existed since 1971, is just a short distance away. Colourful street art, imaginative sculptures, unusual residential architecture – it’s worth a trip to the other side of the harbour.
Your affordable design hotel in Copenhagen – Motel One
A little less alternative but also located in Copenhagen city centre and individually designed is our affordable hotel. Stylishly furnished rooms, free wifi and a varied breakfast at fantastic value for money. The perfect accommodation and base for exploring the city. From here, you can quickly reach your destination on foot or by metro. Or jump on a bike – after all, you are in the cycling city of Copenhagen. Explore Den Grønne Sti, an 8-kilometre bicycle route that runs past parks, residential areas and commercial streets through Copenhagen and ends in the neighbouring town of Frederiksberg. After a rewarding day – sightseeing, shopping or pedalling – the friendly staff at our design hotel welcomes you with open arms, a cool drink at the bar and comfortable beds. Godnat!
