Motel One Copenhagen
01 / 01
What our guests say
Very good
Overall rating from 3,438 ratings
Friendliness 9.3 of 10
Cleanliness 8.9 of 10
Reception 9.1 of 10
Lounge & Bar 9 of 10
Location 9.5 of 10
Room 7.9 of 10
Bathroom 7.9 of 10
Free WiFi 9 of 10
Value for money 8 of 10
Breakfast service 8.8 of 10
The room was not as expected and the breakfast room too small for the size of the hotel.
We stayed for 1 night only. The employees were all very nice, especially the young woman from Argentina who just joined Motel One Copenhagen was extremely friendly. We had 2 rooms of a higher category. They were very spacious for Motel one standard. Prices are very high, but this is probably normal for Copenhagen in August.
Location is great, lobby etc is nice but I had the smallest room I have ever stayed in or seen. I fel very claustrophobic.. should have asked for a different room as sleeping was difficult, I felt I could not breathe!
The Copenhagen hotel was the same reliable quality and service we've come to expect from Motel One across Europe. Thank you :)
Location is central, room was clean, but totally overrated. Situated in the basement the window could only be closed or open. A ceiling fan doesnt really help. All in all way too expensive for the quality offered.
Nice staying in Copenhagen! Motel One is a good hotel to stay…very close to main attractions of this beautiful city and close to the Central train station! Breakfast had a lot of variety & very good for my personal Taste! The only thing that I can suggest for improvement would be include a minibar, a cafe/cha machine and a vault for keep personal belongings.
Great place to stay in Copenhagen. The area is great, room is spacious and super clean
Very nice hotel in an perfect location for sightseeing and also very good reachable. The stuff is very friendly and the Hotel is very quiet. If we come again to Copenhagen, we will choose the Hotel again.
Excellent place to stay. Very clean and staff is super.
Unfortunately I have to consider the Motor One in Copenhagen not up to the standard of the others of the brand, the rooms are microscopic and their cleaning was often superficial.
SA (from Afghanistan) on night reception was fantastic. Professional and helpful - he arranged everything we needed and is a great asset to the hotel
Everything went very well. All the staff was very friendly and helpful. In a short period they helped us to organize a celebration for my friends! I highly recommend it and im looking forward to stay here again.
EVERYTHING OK BUT A LITTLE BIT SMALL AND WITHOUT A SMALL TABLE FOR PC ETC. THE SMALL STEP TO ENTER THE BATHTUP.
Okay, but a few defaults. Location is excellent - all major view points in walking distance. The room was very noisy; the air conditioning was shut down, with only an insufficient fan. Furniture in the room was very limited and far away from cosy; no chair. Bathroom very small and had no place for storage. The breakfast room is much too small and very busy the whole morning.
Nice Hotel clean and fresh nice breakfast
I'm always happy to stay at this hotel. Thanks for the warm welcome and the hospitality
Great location, staff were lovely
food and hotel is good but room was not cleaned well, there is so much dust in floor and closet
Great location but lack of guest facilities and staff attentiveness lets this hotel down.
Before booking anywhere, we always look to see if a Motel One is located in the city where we are travelling. We know we can count on a clean, comfortable room and good value for our money. The Motel One Copenhagen did not disappoint. We enjoyed the hotel breakfast very much and loved the atmosphere of the bar to wind down for the evening. My only complaint would be the room set-up. I do not like just a translucent wall and incompletely closing door between the bathroom and bedroom. In the night, it is impossible to use the bathroom without waking others up. The light shines right through the translucent wall and the door does not close fully.
Excellent location and very clean.
Great location and very helpful, friendly staff. The price per night is high, but the overall experience makes it worth the cost. The only thing missing was a pair of room slippers.
Very centrally located. Service at arrival adequate but not extremely friendly. Room a bit small and with the access attached to the wall slightly difficult. Good isolation of windows and good price for quality considering that it is in Copenhagen, a very expensive city.
Thanks to the girl who works that day when I arrive with my dog. Think his name start with M. She was so service oriented. Feel so good to just sleep one night there. And my dog was so happy and excited. Hej från Leo. 🐶
Very central location; walking distance to all sights. Strikingly friendly and supportive staff at reception, bar and breakfast making g you feel at home and welcome despite busy hotel. Great breakfast. Very pleasant interior / design.
This is the worst hotel in which i have stayed. they lack even the most basic amenities and services of an average hotel, meanwhile charging a luxury hotel room rate. it's ridiculous.
The bed was inadequate as the mattress and mattress topper didn’t match. The main issue was the lack of a tv. Only a streaming service from my own device is not acceptable especially when the tv isn’t set up properly and, on one of the days, there was no internet connection. At this price point I expect a better quality product. I chose motel one based on previous experience, however this was not up to standard and was not worth the money. Be aware that motel one Copenhagen needs improvement.
Hotel has too many rooms for such a small breakfastroom. Salmon is also in general missing on the buffet
Have to ask twice for housing keeping service because they forgot for the first two days. The first time we ask, the reception said they could not do house keeping because the team which is responsible for has left before noon. All she could do is to give feedback and change towels and removing trash.
Room 354 from July 12 to 15 The bed was never made, even though we had reported it at reception!!
Room small but okay, service from check in to passing reception to check out very poor- lot of space for staff training- except one male receptionist who was professional in every way
Excellent room, glad of an early checkin. No ac or room safe but not really a problem. But when the temps are ~30 it would be warm.
Rooms way smaller then expected. Parking house, expensive and better have a small small car. Ok breakfast. Was a lot of dustballs in our room.
Great hotel but not enough tables for breakfast. It was too crowded.
Very neat and clean, modern Danish decor, most staff very friendly although a couple seemed slightly indifferent bordering on rude. I have allergies and the breakfast staff were very obliging and helpful. There was a gluten free corner at the buffet which was brilliant. Individually wrapped items would offer more confidence, though I didn't get a reaction from anything there so I was very happy. I couldn't use any of the jams because I didn't know if they had been cross contaminated, so separate jams and spreads would have been nice and offered more variety. My partner (no allergies) had a huge variety to eat and was never bored. The kitchen make lovely gluten free pancakes at request. Overall the hotel was absolutely brilliant, very well situated for seeing the city, the cost was extremely reasonable, and the majority of the staff were lovely. Would definitely stay again!
The room was very clean and very nice. It got a bit hot in the room since the air con wasn't working but the fan helped.
Very nice motel, staff were excellent, great lounge and garden, breakfast was fantastic, Thank You
Great location, very nice staff both in the reception and the bar. The breakfast was absolutely fantastic - fresh and very tasty. Nice, comfortable, clean room. Air condition would have been fantastic since the fan in the sieling wasn't enough to cool the room down in the middle of July. Over all, we were very satisfied with this hotel and we will definitely return there when we visit Copenhagen the next time. ❤️
Fantastic location, friendly and helpful staff. Our room was really comfortable. Only minor issue was a lack of seating at breakfast but other than that we had a wonderful stay.
The rooms are very small and the beds for 2 adults as well. Breakfast was great and the Hotel is perfect located.
Very nice and cozy place, good room and bathroom. Great staff, friendly and made us feel at home. Even gave me a tiny Birthday candle when I Magdalena at breakfast found out that my trip was to celebrate my 80th birthday. She and the rest couldn’t be nicer people. Great food! Fast elevator. Very quiet.
Thank you for the wonderful stay with you, everything was perfect. The staff was very kind and always ready to help with a smile, and the welcome you gave our little dog was wonderful. We will be back with you again soon. Thank you!
When booking the parking at the motel, you said I would get a charging parking spot. On arrival, your staff said you never ever had charging for cars in the Motel. So some or the other lied to me! :-( Also, the TV not being able to show TV programs was a surprise at check-in.
Ok
Good location, average standard - definetely below its price. Basic room with no ventilation, no a/c and window, that does not want to stay open. Bathroom doors on the other hand does not want to stay close. Etc - many other tiny details that distinguish good quality from poor. One thing that also irritated me - once I parked in a tiny garrage, they forced me to sign disclaimer for hotel they are not responsible for the car. Are they afraid I will sue them if I hit the wall? Or is it just complete lack of respect? I treat as the latter. Next they will upfront give disclaimer if there is no bed in the room. Of course booking was no longer cancellable at that stage, plus impossible to find good hotel for family at last minute.
After spending a month traveling Scandinavia this was the best experience in a hotel I had. The staff was very welcoming and professional
We traveled through Finland and Scandinavia for 30 days, and Hotel Motel One was our final stop. While it wasn't the most luxurious hotel we stayed in, it easily provided the best customer service. Every member of the staff was warm, friendly, and genuinely helpful. I became ill during our stay, and when my travel companion asked if they had any ginger ale, Nina, the restaurant manager, sent a ginger shot and ginger beer to my room. The next morning, she greeted me with another ginger shot and a turmeric shot, then quietly checked on me throughout breakfast to make sure I had everything I needed. Her kindness meant more than she probably realized. What impressed me most was that everyone pitched in. Nina cleared tables, wiped down the bar, and even offered to bring guests additional food so they could enjoy breakfast without getting up. The reception staff made coffee and served drinks in the bar, while the housekeeping and maintenance staff were always cheerful and welcoming. I had a few disappointing hotel experiences during our trip, but Motel One was the exception. Every employee made me feel like a valued guest, and they left me with a wonderful final impression of Scandinavia.
Great service at the front desk!
Great, friendly accommodating staff members.
That was really friendly. The room, however was tiny.
Switch on. beOne.




Copenhagen
Enchanting & enjoyable
‘Merchants’ Harbour’, the name of Denmark’s capital city, derives from the earlier Danish name of Copenhagen and reveals straight away that the city used to be a trade hub. Today, the former fishing village with its harbour is the economic centre of Denmark. However, the city’s iconic landmark is probably better known internationally: the bronze statue of Danish author Hans Christian Andersen’s ‘The Little Mermaid’ sits on the Langelinie promenade in Copenhagen. At 125 cm tall, she is perhaps one of the smallest city landmarks but still attracts visitors from all over the world. Maybe this is also because the port city is considered one of the best cities for quality of life, which in turn can be put down to its diversity and many attractions!
From Christiansborg to Christiania
What’s unique about Copenhagen is that it is divided into several islands. Between the waterways and green spaces that shape the cityscape, there is a lot to discover here.
Those who wish to immerse themselves in the history of the city are spoiled for choice. A visit to Christiansborg Palace – the seat of the Danish Parliament, Prime Minister and Supreme Court – is a real must. Next to it is the former Copenhagen Stock Exchange, which dates back to the 17th century. The Copenhagen City Hall, Rosenborg Castle and the oldest preserved church in the city, the Sankt Petri Church, also await history buffs. Fans of modern architecture will get their money’s worth with the ‘Black Diamond’ – an impressive cubic extension of the Royal Library – as well as the Royal Danish Theatre and the Skuespilhuset Playhouse. Of course, these buildings also impress with their ‘inner values’ and win over cultural enthusiasts with their opera, theatre and ballet programmes.
Plenty of amusements
Those interested in other forms of fun can look forward to Tivoli, one of the oldest amusement parks in the world, located right opposite the main train station. Too modern for you? No problem – the oldest amusement park in the world, Dyrehavsbakken, can also be found in the north of the city! Speaking of amusement, the shopping streets Strøget and Strædet are sure to tempt you to go on a shopping spree. Over a kilometre long, they form one of the longest pedestrian zones in Europe and are a popular location for shopping. You’ll easily shop ’til you drop here. Worked up an appetite? The picturesque Nyhavn, with its colourful gabled houses on both sides of the port with the same name, is the culinary centre of Copenhagen – and incredibly photogenic! If you have more alternative interests, then you’re sure to find inspiration in the Free City of Christiania. The autonomous community, which has existed since 1971, is just a short distance away. Colourful street art, imaginative sculptures, unusual residential architecture – it’s worth a trip to the other side of the harbour.
Your affordable design hotel in Copenhagen – Motel One


A little less alternative but also located in Copenhagen city centre and individually designed is our affordable hotel. Stylishly furnished rooms, free wifi and a varied breakfast at fantastic value for money. The perfect accommodation and base for exploring the city. From here, you can quickly reach your destination on foot or by metro. Or jump on a bike – after all, you are in the cycling city of Copenhagen. Explore Den Grønne Sti, an 8-kilometre bicycle route that runs past parks, residential areas and commercial streets through Copenhagen and ends in the neighbouring town of Frederiksberg. After a rewarding day – sightseeing, shopping or pedalling – the friendly staff at our design hotel welcomes you with open arms, a cool drink at the bar and comfortable beds. Godnat!












