Motel One Copenhagen
1 hotel in Copenhagen
01 / 01
What our guests say
Very good
Overall rating from 3,387 ratings
Friendliness 9.2 of 10
Cleanliness 8.9 of 10
Reception 9.1 of 10
Lounge & Bar 9 of 10
Location 9.5 of 10
Room 7.9 of 10
Bathroom 7.9 of 10
Free WiFi 9.1 of 10
Value for money 8 of 10
Breakfast service 8.8 of 10
Not up to standard in comparison with other Motel Ones I have been to, particularly in lower floors (thankfully I was moved to a higher floor on the second day). In addition, I had an issue with my credit card functionality that needed to get resolved and which I explained in detail at the reception. Since I checked in on a Saturday, I had to wait until Monday plus the working days for the change in the card to go through. Instead, on Tuesday, management deactivated my keycard (I was staying until Friday). Never have I been treated this way in any hotel in the world. Breakfast was a highlight with very friendly staff.
very nicely decorated room. Lacking a few things that would have made it more comfortable: tea/coffee making facilities, blind for the window (to let in light without other guests being able to see in) stronger lighting in the room, clean towels (one towel in the bathroom was already soiled when we arrived). Location was excellent and staff were friendly and helpful.
One very strange feature which seems to be a flaw, is that the bathroom doors do not fully close. There are gaps with holes on both sides if the door. Fine if you are alone but not if sharing. I have been in small rooms before but the furnishings lacked seating options. If you weren’t on the bed, you were standing. No desk or table either. These designs are anti-comfort. Concrete floors, bring your slippers.
Clean rooms, no amenities at all. No hair conditioner, no slippers, no hand towels. The paper cups were not even provided everyday.
We had a lovely stay. Bed and pillows were super comfortable. Room was clean and quiet. Front desk staff and bar tenders were excellent. We would stay here again and also try other Hotel Motel One properties. I would definitely recommend to stay here for the value. The location was perfect, and walking distance to everything and close to the metro and rail. Only minor complaint was the wifi went in and out for us but it didn’t affect our time whatsoever. The shower only contained a hair/body combo product, a hair conditioner would also be appreciated.
I would have given a high score if not for a mistaken guest opening our door with his room key. But the reception handled everything and sorted it out
We had a very nice stay. Unfortunately the rooms are extremely tiny (even though Motel On-rooms are always small) and in some of the single rooms there is not even a bedside table or a chair. Other than that I can highly recommend it: the great central and quiet location, the friendly receptionists, breakfast staff and bar staff!
Smokers outside the window, ground floor so i couldn't open the window during the night, unfriendly person at check-in. Too expensive for that.
I think it was a great hotel for a relatively affordable price by Copenhagen standards. The room was on the top floor and had a beautiful view, staff were friendly and helpful and the breakfast was good. The location was also very central. Only thing I would have liked would be to have coffee and/or tea in the room. The shower also soaked the bathroom everytime I used it, but at least with the flooring it dried fast. The wifi and also Chromecast was a bit inconsistent and kicked me out a few times.
I missed conditioner for the hair, and water glasses.
Receptionist saw us walking in but failed to greet us. Service abrupt and not friendly or polite.
A table and a chair in the room would be nice for working.
The room was not clean as there have been silverfish in the room
Location great, bed very comfortable. BREAKFAST was very good and the bar very Cosy. More smile at reception desk would be great.. Cocktails missing: for example Piña colada. We missed small cabinet in the bathroom and in the room. Safe would be great. Waitress at the bar was very friendly and efficient as personal at breakfast (Mrs Belens for example).
Such a great hotel and perfect location! Walking distance to many of the best sights in Copenhagen. Friendly staff, excellent breakfast.
The minuses are: No cable, no fridge, no phone in the room. Bed was comfortable, good location . I didn't like the inconsistency in pricing for the same coffee each day, different bartenders charged me different prices. One day one girl wanted to charge me 20 DKK for a glass of tap water which I find outrageous. But dispite this I do reccomend Motel One :)
nice and clean hotel in a very good position
Surprised that the bedsheets were not changed when the room was cleaned. The shower really smelled bad no matter what I did. Location is great, staff was friendly but the hotel feels more like a rundown motel.
The room was far too small
Highlights: location, staff, breakfast Lowlights: room 529 faces teh street and we could sleep at all due to noises until 2am from people clubbing and dump truck at 7am , breakfast buffet is the same every day, no variety, bikes should be complimentary at least 1 day for members
The location is ideal; the hotel is situated on a side street, the metro just a 10-minute walk away. The rooms meet the standard Motel One quality—nothing to complain about. I recommend requesting a room facing the inner courtyard.
Great location! Room was a bit small for American travelers with large luggage. :) Nice bar. Very quiet despite being near a busy area. Fantastic being in walking distance from attractions and breakfast places.
Location excellent. Staff very helpful. Breakfast excellent. We will stay at more Hotel One Hotels.
Marcello in the reception was really great and so does the rest of the people who works at the hotel; the Food and Beverages team, the housekeeping and the reception
Price vs. value is absolutely not justified. Super small room, loud and asking almost 300EUR!!!
Room was comfortable but lacked thing like coffee, tea and water
Excellent value and very helpful staff.
Location is great. The room was spacious. Breakfast is good. Nothing special, but generally everything was ok. There were no TV programs, which was odd.
Very friendly and helpful staff!
It was nice but I missed that I couldn’t make some tea at the room.
The room was clean and the staff was excellent. The breakfast was outstanding. I will return the next time I am in Copenhagen.
Good hotel in city centre, located on a quiet street, renovated old building. Room was adequate and clean, bed was on a softer side. Bathroom was rather small, shower not well designed: limescale build up - both on skim coat and on glass, shower door not sealed - water leaking out. The staff was very friendly and efficient. Breakfast was very good, but just basic choice of food.
I missed a chair and a small desk or table in my room.
Only complaint is the TV situation. I got google cast and I couldn’t get it to hook up to the Chrome cast. Minor issue. Extremely comfortable bed. Clean. I would stay there again easily
Lovely comfortable hotel, good breakfast and brilliant and helpful staff. Just fell short on a few things to stop being perfect. When we got to our room after check in there was a dirty bath mat in the shower which had been left, this was removed the next day and the bed linen wasn't changed daily. Could do with a mirror for make up for people wearing glasses and more space for putting cosmetics in the bathroom. I loved the art on the boiled eggs in the morning for breakfast - that was a lovely touch
Excellent location, quiet hotel. Rooms are quite small and there is very little counter space. Works well for a few days business trips, though. Staff was very friendly and helpful.
not so close to public transports - not easy to access for wheelchairs
Great !!
Loved our stay in Copenhagen and the location and staff helped to make it so. Breakfast was delicious and staff very warm and friendly. We rented bikes on the last day which made our time in the city even more enjoyable. Would stay there again!
Great location and nice stylish hotel. Missing Minibar /fridge and aircon, which would be expected from a modern 4 star hotel. Late check out at an hourly rate even for just 1 hour. Could be more flexible and accommodating, not charging for the first hour!
Overall the rooms were nice and well equipped. However the noise in the room from the outside was pretty bad (and I am a heavy sleeper). Between the bell tower and noise from the outside bars it was quite hard to sleep. Having earplugs in the room available would help, especially for the rooms facing the street.
The room was unfortunately very smelly, it smelled like sewage. The manager tried to fix it immediately, but it did not work out as expected and we slept with an open window. Besides that, the hotel is very cozy and the vegan options for breakfast are very good.
All great, Federico who served us at the bar was amazing. The fan in the room was nice, but mostly because it was otherwise very warm and stuffy
Below usual MotelOne standards in terms of almost all areas (except breakfast)
I really enjoyed staying here. The hotel is conveniently located to everywhere of interest, including a metro station that is 5 mins away. My room was small but had everything I needed. There was no iron, but you can request a steamer from the front desk, which worked really well. It would have been great to have a small safe and a small fridge. I emailed the staff a few times with questions, and they replied promptly every time with helpful answers. I highly recommend this hotel, especially if you are doing a stopover. Just one note if you are taking the metro: the one closest to the hotel does not run very early on the weekends, but you aren’t that far away from alternative stations. Not a big deal, but it’s helpful to be aware ahead of time. I would definitely stay here again!
Overall a very enjoyable stay, a very comfortable room and friendly staff. I would happily stay here again on a future trip.
Great location and nice hotel. We had a very comfortable stay.
The room was not as expected and the breakfast room too small for the size of the hotel.
We stayed for 1 night only. The employees were all very nice, especially the young woman from Argentina who just joined Motel One Copenhagen was extremely friendly. We had 2 rooms of a higher category. They were very spacious for Motel one standard. Prices are very high, but this is probably normal for Copenhagen in August.
Location is great, lobby etc is nice but I had the smallest room I have ever stayed in or seen. I fel very claustrophobic.. should have asked for a different room as sleeping was difficult, I felt I could not breathe!
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Copenhagen
Enchanting & enjoyable
‘Merchants’ Harbour’, the name of Denmark’s capital city, derives from the earlier Danish name of Copenhagen and reveals straight away that the city used to be a trade hub. Today, the former fishing village with its harbour is the economic centre of Denmark. However, the city’s iconic landmark is probably better known internationally: the bronze statue of Danish author Hans Christian Andersen’s ‘The Little Mermaid’ sits on the Langelinie promenade in Copenhagen. At 125 cm tall, she is perhaps one of the smallest city landmarks but still attracts visitors from all over the world. Maybe this is also because the port city is considered one of the best cities for quality of life, which in turn can be put down to its diversity and many attractions!
From Christiansborg to Christiania
What’s unique about Copenhagen is that it is divided into several islands. Between the waterways and green spaces that shape the cityscape, there is a lot to discover here.
Those who wish to immerse themselves in the history of the city are spoiled for choice. A visit to Christiansborg Palace – the seat of the Danish Parliament, Prime Minister and Supreme Court – is a real must. Next to it is the former Copenhagen Stock Exchange, which dates back to the 17th century. The Copenhagen City Hall, Rosenborg Castle and the oldest preserved church in the city, the Sankt Petri Church, also await history buffs. Fans of modern architecture will get their money’s worth with the ‘Black Diamond’ – an impressive cubic extension of the Royal Library – as well as the Royal Danish Theatre and the Skuespilhuset Playhouse. Of course, these buildings also impress with their ‘inner values’ and win over cultural enthusiasts with their opera, theatre and ballet programmes.
Plenty of amusements
Those interested in other forms of fun can look forward to Tivoli, one of the oldest amusement parks in the world, located right opposite the main train station. Too modern for you? No problem – the oldest amusement park in the world, Dyrehavsbakken, can also be found in the north of the city! Speaking of amusement, the shopping streets Strøget and Strædet are sure to tempt you to go on a shopping spree. Over a kilometre long, they form one of the longest pedestrian zones in Europe and are a popular location for shopping. You’ll easily shop ’til you drop here. Worked up an appetite? The picturesque Nyhavn, with its colourful gabled houses on both sides of the port with the same name, is the culinary centre of Copenhagen – and incredibly photogenic! If you have more alternative interests, then you’re sure to find inspiration in the Free City of Christiania. The autonomous community, which has existed since 1971, is just a short distance away. Colourful street art, imaginative sculptures, unusual residential architecture – it’s worth a trip to the other side of the harbour.
Your affordable design hotel in Copenhagen – Motel One
A little less alternative but also located in Copenhagen city centre and individually designed is our affordable hotel. Stylishly furnished rooms, free wifi and a varied breakfast at fantastic value for money. The perfect accommodation and base for exploring the city. From here, you can quickly reach your destination on foot or by metro. Or jump on a bike – after all, you are in the cycling city of Copenhagen. Explore Den Grønne Sti, an 8-kilometre bicycle route that runs past parks, residential areas and commercial streets through Copenhagen and ends in the neighbouring town of Frederiksberg. After a rewarding day – sightseeing, shopping or pedalling – the friendly staff at our design hotel welcomes you with open arms, a cool drink at the bar and comfortable beds. Godnat!
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