Motel One Newcastle
01 / 01
What our guests say
Very good
Overall rating from 3,158 ratings
Friendliness 9.4 of 10
Cleanliness 9.1 of 10
Reception 9.4 of 10
Lounge & Bar 9.1 of 10
Location 9.6 of 10
Room 8.3 of 10
Bathroom 8.6 of 10
Free WiFi 9.1 of 10
Value for money 8.8 of 10
Breakfast service 8.1 of 10
It’s my 9th stay at the hotel and as always staff are friendly great location and great pricing
Excellent reception staff Quiet room Comfy bed Good shower What more do you need?
The pillows were not comfortable and the room picture was showing stunning images of the city while our room was looking at the parking. Very nice location in the center.
Clean, comfortable, stylish, value for money and great location.
We use this hotel a few times a year,and were recognised at reception and offered an upgrade which was well received.
Had an excellent experience staying at Motel One during a recent work trip to Newcastle. The staff were so friendly and genuinely couldn’t do enough for us. This included graciously allowing our small team to carry out the rest of our away day event in a quiet area of the lounge when our original venue could no longer accommodate us. Thank you so much!
Unfortunately our stay wasn't to have a fun time, our son was in hospital. I felt that the 2 females at the Front Desk on arrival could have been a bit more welcoming. Although this was made up for by James the Bar Manager on the Sunday night and himself and colleague (male) on the Monday night. Rooms were lovely and location was perfect. We will definitely be back, hopefully for a fun time.
Conveniently located for exploring Newcastle. Comfortable beds although the pillows were a bit too large for me. Excellent breakfast with quality/locally sourced products.
Hotel lobby and location is great but only reason I gave it a lower rating is the noise in the area started from 5:30AM and it went on for a couple of hours. There is a business operating next door that had trucks coming in and out and it was quite distruptive. Hotel is OK for someone who wants to stay a day or two, nothing longer. Decided to check out and leave for another hotel instead.
Easy to check in and out, lovely friendly staff. Comfiest bed and pillow I’ve had in a hotel! Modern furnishings but with a comfort feel. Perfect location right next to everything and easy for the town and no outside noise. Will definitely stay again on my next visit to Newcastle. Thank you
Was really amazing in the motel and the staff is the best...thank you verry much for each person in the motel one🥰🥰🥰
Very late check in tine left us wandering Newcastle a little earlier than expected but they did offer a bag storage facility. Very friendly staff although the room was small and the view wasn’t great. The bed was very comfortable and clean as was the bathroom.
Always stay here when in Newcastle. Staff are the best & always welcoming. Location excellent
Nice big room, immaculate and location great
Comfy room and very quiet. Second stay here and will be back. Location is perfect. Short walk from the station and slap bang in the centre of the city.
Everyone and everything is amazing!!!!!
We were well impressed as soon as we walked in the entrance and bar area is amazing Room was small but that was expected we were only staying one night.. very clean we will definitely stay again. You need one in York city centre please And sell your hand wash it is amazing 👏 well done
The location is great with and the staff are very good. The rooms are large enough but are quite basic, with no wardrobe or ironing facilities in the room.
Great hotel - good location, nice clean room, big bed and nice lobby. But please invest in a decent iron and ironing board. The ironing board was not stable and the iron rubbish. Would make a big difference
clean comfortable room. Really quiet, which was lovely
because there's no such thing as a 10 Brilliant location, staff were cool, bar area and garden great, bedroom perfectly clean and adequate All for a bargain price- what's not to like!
The location in Newcastle was great, I found staff friendly and helpful and liked the room.
Very pleasantly surprised and for the price definitely worth it. A bigger pillow than the thin one provided would be welcomed though
Comfortable room , good breakfast.
Very friendly and helpful staff, great location for the centre of the city. Highly recommended.
Scrupulously clean room. Lovely welcome. This is why we are repeat customers.
It was wonderful! We will definitely be back.
Get some better pillows!
Great location and great staff. Busy hotel so they did great. Loved the security checking also when coming into the hotel later at night.
A very comfortable hotel great facilities and helpful courteous staff
Nice hotel, friendly staff, all let down by your constant communication in German!!
We had a fantastic stay at this hotel. The location was perfect, with the city centre and Quayside both just a short walk away, making it ideal for exploring Newcastle. The staff were all friendly, welcoming, and happy to help throughout our stay. Our room was spotlessly clean, modern, and very comfortable, with everything we needed. We wouldn't hesitate to stay here again and would definitely recommend it to anyone looking for a great base in the city.
Love the hotel - perfect for us as disabled guests as bedroom facilities are excellent
The allocated room was suffocating hot, windows did not open and AC had no positive effect. Room overall was spartan, too compact and the upholstered chair was stained. We had to use a bath towel to cover it. On day two we had no bath towels. Reception did quickly resolve and supplied a fan when asked. I,m afraid our first Motel One will be our last.
Very comfortable, quiet and clean. Great location and friendly staff.
Good value and great stay.
All good, except for the fact that I had a view from one window over an area below of litter and dirty bins. This may be out of your control, but if there's anything you can do to get it tidied up then I would if I were you. Or if not, consider a film over those windows to blur out the view while still letting light in. (The view from the other window was splendid!) PS I only rated the bar as a 6 because I didn't use it.
I felt it was too expensive for what we received, no breakfast and the tea bags were awful.
Hotel was lovely If the breakfast was a more reasonable price we would have booked it for both days so couldn't comment on the food
Excellent location, very friendly helpful staff, would definitely return
Superb location. Very clean and friendly staff. Will stay again.
Really good experience, recommend location and excellent value for money
Simple hotel. The pillows were so hard they gave me neck issues for days.
All good apart from the ‘in room’ TV didn’t work and disappointed that the breakfast was only continental
We stayed here for 2 nights,the hotel does not have air conditioning and during our stay the heat in the room was unbearable. Fans were provided by reception but did not make a great deal of difference.
Hotel bar & restaurant of high standard, but bedroom standard not always matching. Rather average room with remote control not working, no water provided, no bin liners
I paid £2.95 for 2 nights , the bedroom Was very small it was very basic , was very dissatisfied with it , will not return
First time staying at a Motel one hotel and it will be my go to from now on. Loved the decor, friendly staff and atmosphere nice and chilled. The continental breakfast was very well presented with lots of choice.
Public areas are beautiful - especially the terrace. My room needed a couple of upkeep things seeing to - #618. blocked plug socket (broken off charger pin) and TV remote intermittent.
Reception staff where very friendly and welcoming. Our room was unfortunately in the 'old' part of the hotel and was unbearably hot, especially for our dog. They did go above and beyond to ensure we where comfortable, providing fans and best advice for the rooms air-recirculation fan. Of course they cannot control the weather but the room was still unbearably hot as other guests agreed. Overall the room was very clean and modern considering its age. Bathroom was excellent and very clean. Carpet on the floor landing was dirty though. No food, water bowl or bed is provided for our dog although the Hotel in Glasgow does. 4/5 overall. Lobby is very comfortable and the open-air seating space is very nice.
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Newcastle
The gateway to Scotland
Newcastle upon Tyne, the northernmost UK city south of the border, is frequently referred to as the gateway to Scotland, but in fact has much more to offer. Our centrally-located Design Hotel makes a perfect base from which to explore the city’s fascinating history and the multifaceted contrasts between “coal and culture” that it represents. Sleep in cosy box-spring beds, start your day with a healthy, organic breakfast, and relax amongst designer furniture in our One Lounge.
Newcastle has a rich history, represented by its city walls dating back to the 13th century, the Cathedral Church of St. Nicholas, and the seven different bridges spanning the Tyne. Imposing buildings recall the former wealth of the coal industry, and the consequences of industrialisation. Today’s Newcastle is a lively city for art, architecture and night-life, and has impressively bridged the gap from the industrial to the post-industrial age. Welcome to “The Toon”!
Budget Design Hotels in Newcastle – your Motel One
Motel One close by Newcastle Central central station offers unique interiors and individually-designed rooms. Its central location and good transport links near the Theatre Royal makes this hotel ideal for business travellers. As usual in our Design Hotels, our Newcastle location welcomes visitors with free WiFi, a tasty, healthy breakfast buffet, and friendly service.
If you’re in the north of England for a short holiday, city break or weekend trip, it’s well worth visiting the Cathedral Church of St Nicholas, just a short walk away from the hotel. The distinctive tower of this Gothic basilica is a unique feature of the skyline, while its interior is dominated by the stunning sound pumped out by the magnificent organ with its 58 stops.
“Sometimes I miss my River Tyne”
The Tyne river, frequently memorialised in song, is spanned by no fewer than seven bridges. Most interesting to tourists are perhaps the Tyne Bridge completed in the first half of the 20th century, the High Level Bridge and the comparatively recent Gateshead Millennium Bridge.
Art and culture aficionados are sure to enjoy a visit to the Laing Art Gallery, whose collection includes works by Gauguin, Turner and Holman Hunt. It is only a few minutes walk away from the hotel.
In the evenings, Newcastle turns into a major party destination, with a night-life ranked alongside that of London, Las Vegas and Rio de Janeiro. Trendy bars, music venues and clubs are filled with locals and attract thousands of tourists to the city. So round off your visit to Newcastle with a fun-filled night on the tiles, then relax in the comfort of our affordable Design Hotel. Welcome to Newcastle!
