Motel One Zurich
One hotel in Zurich
What our guests say
Very good
Overall rating from 4,240 ratings
Friendliness 9.3 of 10
Cleanliness 9.3 of 10
Reception 9.2 of 10
Lounge & Bar 9.1 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.6 of 10
Free WiFi 9.3 of 10
Value for money 8.5 of 10
Breakfast service 8.5 of 10
well maintained hotel, well located, room small and dark, desk is missing
This hotel is excellent. Great location. Friendly stall. Fantastic breakdown. Highly recommended.
what is a shame is, that I forgot something in my room, informed my colleagues and it would been easy to just quickly go there an fetch it. Instead they were told to let me (who had already checked out) know, to email them exactly what was missing. Since there was not enough time before my colleagues left to this and wait for the result, I basically lost this item now.
The room didn't have an iron or any drink making facilities. I managed to get a steamer from reception but this didn't work at all.
Nice staff, just one thing, as a hotel used by a lot of business guests it makes sense to offer irons rather than steamers which are nowhere near as good at ironing shirts. The room is also not set up in such a way that hanging a shirt to steam it is possible as the plugs and suitable places to hang are far away from each other. I like the hotel but its a little thing.
No warm food at the breakfast, the room was so far from the elevators. The blanket wasn't large enough. I still want to have a possibility to have an iron, ideally in my room, having only possibility to borrow steamer go back to my room (taking like 5 minutes) and then bringing it back when I am done - just not comfortable for me to want to come back.
Most of the standard room specs misisng. No desk, no internal phone, no laundry bag, no bench, no bath accessories (ear cleaning cotton, soap, pair of towels etc) charging during check-in but invoice after check-out is not acceptable!
Great and comfortable hotel. Friendly staff and clean rooms with a comfortable bed
Reception staff fast, competent and helpful! Tiny bar lady competent & charming! Room carpeting higiene??? Overall everything fine!
Stayed dozens of times at Motel One in Zurich. Also this visit was as expected. Perfect! Check in was quick. Room was clean, same goes for bathroom. Everything functioned well. Breakfast delicious and plenty full. All in All the best deal in town.
The staff were very helpful and friendly. The room was clean and spacious. The breakfast was excellent as always. The only negative thing is there was no recycling bins in the hotel.
First room I was assigned to had a too loud fan. I complained and got a new room. However, the keycard was not remapped to this new room. I was unable to reenter my room on the next day. Also no room service after the first night was given because of this. As a compensation, I got a coupon for a water bottle which felt inadequate. ACs in rooms are limited by a certain temperature but I prefer sleeping in cold rooms which was not possible. Staff seemed a bit lost and unknowing of procedures. Undertrained or underpaid. Just overall bad experience
Given the lack of air conditioning in the rooms, would be good to provide fans in each room.
Hotel was very clean, air conditioning was good. The service at the reception was excellent. But the hotel room was missing basic amenities like shampoo, water, coffee or tea. Considering these, price was high.
Nice people at the reception. Room is simple but functional
Good location, excellent room, good shower, very comfortable bed. Cleanliness was very good. Issue with low battery on room safe and TV remote fixed quickly. Reception staff helpful.
Overall a more than positive feedback. Nice structure, nice rooms, nice bar open 24h. Twoconstructive feedback: breakfast con be improved, the vast usage of carpets (moquette) in corridors and rooms sounds "old". In the rooms in particular is also not very hygenic. the rank I give you below on cleaniness relates to the carpet in the room
Clean, great location,
Good place, the spray breackfast comparing to other motel one. We’ve been in Wien, Munich, London
Nice rooms, good service.
I come regularly and I'm globally satisfied by my stays. However, lately I have noticed several small glitches, such as the air conditioning that does not work or the shower head that is broken in places and is leaking. On the other hand, prices have risen significantly. So I would say that the feeling is to pay more for a product that is a little less satisfying than before.
Very good experience overall. Breakfast could give more choices. A small problem with the shower: the water pressure if the shower head was rather low.
Nice clean rooms, good storage for hanging clothes. Breakfast room was well run. Good value especially in Zurich.
Wonderful. I had a really quiet room at the back of the hotel, with none of the ambient noise from ventilation or electrics you get in most modern hotels. It was bliss to have a night's sleep without having to insert earplugs. Nice bar and good breakfast. Relatively expensive, but Zurich is not the cheapest city in Europe.
Perfect location Very clean Rooms a nice size Staff are so friendly The lady that works in the bar area in the daytime (I didn’t get her name) was amazing! So friendly and every morning knew we had a coffee and a tea!
Exceeded my expectations in every way for the price I paid.
One person at the reception did not want to call a rental service, while the others were very helpful. Breakfast could have been a bit better;
Basic room - needs a working table for office work. However the staff were great - and I would stay again on the basis of the great staff. Very friendly and very helpful. Very hard to judge Value for Money as everything in Zurich is soooooooooo expensive
Clean room which was ready early and offered to me. Lovely buffet breakfast. Staff are friendly and welcoming. The hotel is centrally located—easy walk from three train station; few blocks from the lake; 20 minutes to the opera house. BTW, This hotel is lovely! Don’t be mislead by the word “motel”—it’s not the version found in USA!
I found that requiring your guests to be members of Motel One to qualify then to get a 'complimentary' bottle of water is insulting. What if someone for whatever reason doesn't want to be a member?
9/10 because there were bed bugs in my bed that bit me on my stomach so it is very itchy and unpleasant. Our welcome wasn't the warmest, but that's ok. Other than that, everything was superb. Breakfast service is great!
very comfortable bed, but cleaning service did non pick up dirty mugs nor trash. Room is extremely basic, should have a cattle. I wanted to extend my stay and the concierge did not match the price I had via the company booking service, so I had to do it myself. according to the booking tool breakfast was included but in fact was not and I had to pay extra. shower towel is tiny
This is my second stay at motel one in Zurich so I obviously like it. It’s a great location, clean and staff helpful. It’s a personal thing, but I like to watch tv before going to sleep and would have really liked some bbc options other than the news. Thank you 😊
Quiet but close to everything.
Clean room, good working shower, friendly staff
It was again a really comfortable and nice stay in your hotel. The bar is amazing, location is great, the building impressive, breakfast is really tasty. I do not know what to improve.
I had one time where they didn't change my towels and also the empty cups I placed on the carpet weren't cleared from the room. The water flow in the bathtub isn't the strongest. The shampoo bottle needs to be comfortable. It's not the most comfortable to squeeze when taking a shower.
Great surprise. Super nice, clean and quiet rooms. Very kind personnel. Great value for money. Will be back.
Nice Hotel in a good location
Great hotel in a good location in Zürich. Everything here is expensive but this seemed one of the more reasonably priced hotels. Rooms do not have a kettle or fridge which we would have appreciated but on the whole we enjoyed our stay.
Sorry, but for that price I have experienced much more level of service quality. Key observations: - breakfast 5 from 10 - Room service 6 from 10 - Location 10 from 10
Very expensive rate for mediocre service and amenities and
Gym missing
The hotel has a beautiful, stylish design with a very comfortable lobby area. The breakfast was excellent, the beds were comfortable, and everything was exceptionally clean. The staff across reception, breakfast service, housekeeping, and the bar were all friendly and welcoming. Unfortunately, we did have one negative interaction with a member of the reception staff regarding noise. While the concern itself was completely valid, the way it was communicated came across as unnecessarily blunt. Aside from that incident, our stay was very enjoyable. There are also a few small improvements that could make the rooms even better. It would be nice to have blinds in addition to the blackout curtains, and the bathroom ventilation could be a bit stronger. One simple change that could significantly improve guests’ comfort would be to provide any kind of basic female hygiene products in the bathrooms, rather than only disposal bags. This would be especially helpful for guests arriving late when shops are closed, and could genuinely save someone’s stay. If cost is a consideration and something else would need to be reduced, sanitary products would be far more useful than the tissues or sanitary bags currently provided.
For this amoun of money, there is no water, coffee, flip flop etc in the room. These are minor things for that fee
Wonderful staff and a fantastic location!
Hotel room was comfortable, the breakfast was adequate ( although not worth the coast) and convenient. However the motel charged me a no show fee when I was making my reservation the website kicked me out, when I returned I thought my registration date was set. The website reset the date for the day I was making the reservation. So I was charged double for my one stay.
Comfortable and functional room with compact bathroom facilities. Reported the bathroom fan was not working as excessive steam built up in the small bathroom making it difficult to see without having to leave the door open. Opted to eat breakfast out due to close proximity of top rated cafes. Bar/lounge area was a little tired in areas. We used the bar service in the evenings we stayed and unfortunately the bar/waiting staff got our order incorrect each time.
Everything was great, just a couple of observations: 1) Sometimes I had to wait for someone to show up at the lounge bar (in the morning); 2) You could include a complementary bottle of water in the hotel room.
good
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Your benefits at a glance:
Zurich
“Grüezi!” from Switzerland!
Switzerland’s largest city boasts a high standard of living and a distinctive setting between the Alps and the lovely Lake Zurich, making it a favourite with visitors. Motel One is, of course, on hand in this exciting city: our Design Hotel is just a short stroll from the lake shore offers individually designed rooms, cosy box-spring beds and free WiFi. At our centrally-located Zurich hotel, you can feel at home, start your day with a healthy breakfast and take in the best aspects of the city. Zurich is renowned for its shopping, fashion and lively night-life, and its numerous museums, galleries and international labels attract art and fashion aficionados from around the world. High time you put in a visit!
Budget Design Hotels in Zurich – your Motel One
Even though Zurich is Switzerland’s largest city and trendsetter, visitors will find it surprisingly compact to explore. Or you may prefer to pull on the hiking boots and use Zurich simply as a base for excursions into the surrounding countryside and wealth of nearby mountains. However, there is plenty to discover within the city limits too. Our hotel is not far from Paradeplatz, a square lined with banks and luxury boutiques where the city’s prosperity is on full display.
Carrying on down Poststrasse, you can’t miss the Fraumünster Church. One of three churches in the Old Town, the Fraumünster looks back over the centuries next to the equally imposing Stadthaus.
A visit to the Zurich-West district shows why trend scouts and travel guides alike have listed Zurich as a destination not to be missed. Once humming with industry, the area is now a focal point of the bar and art scenes, hosting experimental cuisine, artistic fancies and the sort of mad creativity that no-one would have thought possible in the Zurich of only a few years ago – or anywhere in Switzerland, in fact. What makes the place perhaps so special is the fact that this transformation is still ongoing, and subcultural influences are still to be seen with all the appurtenant charm and chaos.
Lake Zurich, the Opera House and the Swiss National Museum
When you’re ready to take a break from the bustle of the city, head for the shores of lovely Lake Zurich. Even though it’s right by the town (and our affordable Design Hotel too), it’s a place of leafy tranquillity. Spread out on the grass or sample the local cuisine in a lakeside café or restaurant.
The renowned Opera House is also found right by the lakeside. It houses audience of over a thousand, and has its own ballet company of 50 or so dancers. Zurich really does have something for everyone. Our Design Hotel staff can gladly advise you on what to see, whether you want to do it all, keep it minimal, concentrate on the old or focus on the new.
