Motel One Basel
One hotel in Basel
What our guests say
Excellent
Overall rating from 2,017 ratings
Friendliness 9.5 of 10
Cleanliness 9.4 of 10
Reception 9.4 of 10
Lounge & Bar 8.9 of 10
Location 9.7 of 10
Room 8.9 of 10
Bathroom 8.9 of 10
Free WiFi 9.4 of 10
Value for money 8.7 of 10
Breakfast service 8.6 of 10
Fabulous staff, great location. Lovely bar area, rooms and excellent breakfast. I struggled to find my way back to the reception from my room but that's not unusual and says more about me than the hotel :)
For the past five years, your hotel has been my number one choice whenever I stay in Basel. The location is simply perfect, and everything about the hotel consistently exceeds my expectations—from the comfortable, clean rooms to the welcoming lobby and overall atmosphere. What truly makes this hotel exceptional is the staff. Everyone is warm, friendly, and professional. Special thanks to Nicole and Mr. Tamer at the reception, as well as Mr. Mohamed and David at the bar, for always making my stay enjoyable. A very special thank you to Mr. Tamer for his outstanding professionalism, kindness, and willingness to help. He is always happy to provide any information I need about the city, and his excellent service makes every visit even more pleasant. This time, I have been staying at the hotel since 1 July, and today is 18 July—I haven’t even checked out yet! Staying here truly feels like being at home, and that’s why I keep coming back year after year.
Convenient location, modern and clean hotel, friendly staff.
the room was cosy but I missed a table to work on it. the door of the toilet closed automatically no tent were present so I should keep the curtains closed all the time
Great location, easy to walk in Old Town. But, no air conditioning! Rooms are hot, very hard to sleep. You have to sleep with your windows open and the street noise is very loud all night long..
A fantastic hotel in a prime location. Great to have a tasty breakfast included, and the staff were all friendly and helpful. The only thing stopping it being perfect was the location of my room, which overlooked the inside of the New Yorker store in the same building. This made it feel dark and somehow not private (even though there was privacy film on the appropriate part of the window). However, the room itself was comfortable, and I appreciated the provision of an excellent Dyson fan to keep it cool in the hot weather. I hope to return to Motel One Basel soon and look forward to trying out the chain's other properties.
I got stranded in Basel and ended up in Motel One. I was so suprised by the hospitality and kindness of all the staff. Everyone was extremely helpful and friendly, I will definitely recommend this hotel to others!
Wow! Location was outstanding.
Superb location, great staff, sleek boutique hotel.
Staff at the reception is very competent and friendly. Room small but clean and quiet. Location is excellent! Quit expensive for the tiny room, but it was Art Basel this weekend.
Though I had a challenging check-in due to an employee who was new to the team and stressed with my asking for a pro forma to see exact charges rather than showing a number on the calculator in her hand - the programs was CHF 120 lees than what she had showed me. Then it took more than five minutes to deduct three breakfast charges as my partner left before me. It was troublesome
Great location, friendly staff, rooms have everything I needed and were spotlessly clean
Everything was ok..as always. Staff super nice and friendly
Very friendly and helpful staff. Delicious breakfast too.
clean enviroment, well equipped, great position in the city, friendly and supportive team at MotelOne
Clean, quiet and good breakfast.
Good rooms, nice staff, bad breakfast with just jelly as vegan option, low quality coffee
Great accommodations in a fantastic location with a Wonderful, friendly staff -comfortable spacious room and environment-
Room not very heated
service, location,design, cleanliness, everything is the best Thank you！！
We had a wonderful stay from beginning to end. A special thanks to the personnel, friendly and attentive.
It was really good. Location is great and the staff are very friendly. However a few features in the room are missed like lotion, and a mini fridge.
The hotel exceeded my expectations in many ways. It was very clean, and the location is perfect—close to all major attractions and convenient for getting around. I was also pleasantly surprised with a room upgrade, and the room was extremely comfortable, which made my stay even more enjoyable. The only downside was the breakfast. The bread and croissants were disappointing and could definitely be improved. Overall, I had a great stay and would still recommend this hotel.
Not enough places for storage in the room but otherwise a great stay.
Very friendly staff and good installations. Lovely location as well.
Spacious, comfortable room. Friendly staff.
Service and the environment are nice
Very comfortable room and great breakfast!
The hotel was very nice and clean. The area was very centrally located!
Better seating for breakfast. There aren't enough seats at the table, and eating at the coffee table isn't very comfortable. It would also be nice if there were more hot dishes on the menu.
Everyone was friendly and helpful! New employee Marvin was doing great!
Lovely room, clean and spacious. Fantastic staff, so friendly and helpful. Excellent location, central to everything. Could have benefited from coffee/tea making facilities in the room. Would highly recommend to others.
This was my first time in this hotel and it was a good impression.
Our experience was excellence. We were able to reserve a group booking and this was very much appreciated. Ms Leroux did a fantastic job and was very friendly and client oriented. In addition, our check-in time das done in 20' as we had to leave for a guided tour at Novartis Campus. The fast check-in has been handled greatly!! Many thanks.
Everything was fine. The fact that the shower doesn't have a door is annoying. Water spills on the floor.
I had a wonderful experience at this hotel! The atmosphere and overall vibe are exceptional—warm, welcoming, and full of character. The location couldn’t be better: right in the old town, just a 10-minute walk to the beautiful Rhein River, and with a tram station only a few steps away, getting around was incredibly convenient. My room was cozy, spotless, and very comfortable—perfect for relaxing after a day of exploring. The reception area is stylish and inviting, setting a great tone the moment you walk in. Overall, this hotel combines comfort, charm, and an unbeatable location. I’d happily stay here again and highly recommend it to anyone visiting the area!
Great organization of your work, thank you Eggs for breakfast - i what I appriciate
Good hotel in central position. Clean room, good bed, practically no other furniture in the room. Italian TV not available. Smal but good bathroom. Good breakfast but no private table available. To do breakfast on a armchair is very unconfortable
I appreciated the central location of the hotel and the welcoming staff. However, placing a woman traveling alone on the top floor in the last room at the end of the corridor didn’t seem appropriate. I will mention this next time, thank you.
It was good.
Wonderful place to stay with clean rooms and wonderful central location !
The breakfast was fine and I liked that gluten free bread was available and good quality. I just would have liked complimentary water and toiletries available in the hotel rooms. Rooms were very clean, which is a non-negotiable. The location was great.
Excellent location, great staff, with clean rooms. Would stay here again!!
Service was great! Location could not be better. Don't pass up Motel One in Basel!
Alway enjoy stsying at Motel One
Fantastic! Even better than last time. Thank you!
Great location. No regular shampoo or conditioner in the shower.
Enjoyed our stay at Motel One Basel - offers an excellent location for exploring the city; has friendly and helpful staff, with very clean and comfortable rooms.
Very friendly and helpful welcome when we arrived and a very spacious room that was kept spotlessly clean. The reception/bar area is attractively designed. We had cocktails that were well made and delicious. Excellent location. We would definitely stay here again.
Overall, the experience was excellent. The staff was friendly, and the rooms were clean. If I had to mention one downside, it would be the breakfast area, which was not very convenient, though the staff made an effort to make us feel comfortable. I will definitely choose this place again for my next visit to Basel.
Switch on. beOne.
Your benefits at a glance:
Basel
Your Design Hotel near the cosmopolitan tripoint area
Once you’ve visited Basel, you’re sure to return. And not just because of our modern hotel right on Barfüsserplatz. We can be sure you’ll be back for more of the international atmosphere of this third-largest city in Switzerland and the locals’ straightforward, open manner. We welcome returning visitors with individually-designed rooms, our chic, laid-back bar and the usual warm service. Tourists and business travellers alike can look forward to a healthy, plentiful organic breakfast, free WiFi and an oasis of comfort at our Basel Design Hotel. All our hotels cater to night owls, and the reception is staffed round the clock – a particularly handy service in Basel, whose night-life boasts attractively lively clubs with casual door policies. Basel is situated on the Rhine where the borders of Switzerland, Germany and France meet, and these three influences mingle in a vibrant atmosphere. But this multi-faceted metropolis has also made a name for itself as a major trade fair venue, and a centre of the chemical and pharmaceutical industries. Standard sights such as Basel Minster, the Galerie Fondation Beyeler and the Augusta Raurica, a Roman archaeological site, are all well worth a visit, sure to repay your interest.
Budget Design Hotels in Basel – your Motel One
Basel is known for its art, its sense of tradition, and its cosmopolitan nature. Our design hotel makes a great base for discovering the city, if you’re planning a weekend away or city break. Step out of the front door right onto Barfüsserplatz for a great view of the Barfüsserkirche and the city’s main tram hub. The square is lined with the lovely façades of old houses, in an impressive contrast with the modern, abstract design of our One Lounge.
Also in the neighbourhood are the Tinguely Brunnen fountain, the Kunsthalle Basel arts venue and the Swiss Architecture Museum, offering a series of exhibitions and events if you’re in the mood for high-end art and architecture. It’s a short stroll along St.-Alban-Graben to the Art Museum, another cultural highlight of the city.
Basel Minster, the banks of the Rhine and Rathaus – the best of the tripoint area
The Basel Minster on the banks of the Rhine dominates the skyline and is the undisputed landmark of the city. We recommend crossing the river and taking in the building from the opposite bank. It makes for a great photo with its dark red sandstone and contrasting tiles. The minster was constructed between 1019 and 1500, in Romanesque then Gothic styles.
A promenade along the river, lined with cafés and restaurants, brings you to the Mittlere Brücke, the town’s oldest river crossing. Dating back to the 13th century, it marks the border between the High Rhine and Upper Rhine sections of the river. For a total contrast, visit the Basel port area, an increasingly popular location that has recently been transformed into a focal point of the alternative bar and club scene. It’s a particularly pleasant place in summer to take a walk and a look round, have a satisfying dinner and later of course a dance.
Travel Like a Local
A delightful journey through Basel for all the senses with Ramona from @amorea__
