All Motel One & The Cloud One Locations
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What our guests say
Very good
Overall rating from 377,819 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.4 of 10
Room 8.7 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
had a very pleasant stay at the hotel overall. The service, cleanliness, and location were all excellent, making the experience comfortable and enjoyable. A special thanks to Feras at the front desk, who was extremely professional, welcoming, and helpful throughout my stay. His positive attitude truly made a difference. The only minor downside was that there was just one towel provided for the shower, which could be improved for better convenience. Aside from that, everything else was great, and I would definitely consider staying here again.
The staff were amazing, and the decor and amenaties were excellent. What a wonderful place to stay!!
Everyone was so kind and accommodating!
The staff at reception got confused on parking ticket since I booked for 3 days and multiple entry. Despite having 3 day pass I had to call a phone number at car park entry to get access to car park. I booked breakfast for 2 days and got a reminder to pay another breakfast on 3rd day (when I did not want to have breakfast at the hotel).
From welcome from evie which was wonderful great bed and sleep and great location I’ll staff again !
Great location, nice room and comfy beds. Housekeeping knocking and walking in each morning really unwelcome.
Perfect as always
Staff were lovely and friendly. We really enjoyed our stay at the hotel, we have nothing but good feedback. The pool and sauna were extremely relaxing and clean. We will definitely be back if we're in Lisbon!
Staff super Greit position Breakfast top Room really cleaning
Wonderful stay, everything was perfect and we really enjoyed our stay, don't change a thing.
A really good central location for this modern hotel. Michael the hotel receptionist was excellent, we had a few requests which he was very efficient in helping us with.
All personnel (reception, cleaning crew) was very kind and helpful.
Room nice and well cleaned but the bathroom is to small and poor of privacy due mainly to the door
Nice welcomre and always friendly and helpful staff.
Just the right size to the right prize and a nice feel to it all. Had a very pleasant stay.
Perfect for short city break or business travel. Friendly, helpful staff, clean room, confi bed and decent breakfast.
clean hotel' good breakfast and amazing place
The hotel is fine but I left my headphones in my room and even though I contacted the hotel within 1 hour of leaving they said they didn’t find them. I called they said email - three mails over the next 2 weeks were not answered . They then answered asking me to “ping” them! Other emails remain unanswered. Totally unacceptable way of dealing with property left at their hotel
Motel One stadard. Clean, modern and convenient.
I love motel one , the staff and just the way they treat you
The room was beautiful and clean. The breakfast always excellent.
Very central position to see Copenhagen. The staff is very nice and welcoming, and the view from the bedroom was very beautiful. The only negative aspect was the unsufficient cleaning level of the bedroom.
Fantastic location, super clean and lovely staff. Only issue was the tv remote didn’t work and when we managed to get the tv to work, the picture was so bad given how old the tv was.
Good and bad. Very clean, comfortable bed, hot water. No internet connection in my first room and had to switch. The front desk was very unhelpful with the internet problem. Initially I was told I could go to different other rooms in the hotel and do a trial to see if a new rooms internet would be better. After I went to one room and reported back that I could not access the internet, finally the front desk person said he would find a room for me where the internet worked. Additionally, the same clerk was vague about the non working air conditioning, saying “I think I heard something about it may not be working.” Why not just admit that it was not working and he did not know when it would be fixed? Frankly, the attitude from the clerk was,”I cannot really be bothered with you.” Anyway, my room was like a sauna all night and very noisy, since I had to have the windows open. Lastly, the breakfast room staff were the best, helpful, pleasant and friendly.
Hotel was immaculate rooms were clean and well stocked
Really nice hotel with great service and staff. Breakfast was okey. Also the rooms where fresh and good propper AC. Only thing that was lacking is that there is no really close area for parking or such things if you are going by car or if or you are going to be picked up with taxi. Then again this is for me a very minor detail. All in all a very good hotel location close to many amenitys.
Always really nice staff at the breakfast. Invoice Process via E-Mail is sometimes difficult, because not all Invoices arrive afterwards.
Excellent location and value
Location was perfect, right beside the Manchester Piccadilly Station. Staff were super friendly and accommodating. Recommended for sure
Awesome bar and wonderful staff. Rooms compact but clean .
Best place to be there in Vienna. Train station nearby, as well the tramway. Nice room, and welcoming after a night in the nightjet!!
Rooms were small but in excellent conditions.
This was our 6th stay at Motel One Campus and we had a good experience again. Only negative is that the rooms and bathrooms are very small since we are typically staying 6 nights. For a couple nights just fine but with luggage for 2 people on a 2 week trip..very small. However, we love the beautiful view of Munich from the higher floor Tower Rooms. Breakfast is very good but a little too expensive. Dinner at the onsite restaurant was very good and really nice attentive service. We like the attractive onsite Bar and great Gin selection. Very good location for us, easy to get to downtown and anywhere around Munich via the Wettersteinplatz U-Bahn, Bus and Straßenbahn. There are a few very good restaurants near by. Poseidon, Schinkenpeter. Staff at the hotel was nice and helpful. We will stay again during our annual Munich visit in 2027.
Excellent location! Friendly reception, small but comfortable room.
Great location, friendly staff. As always the breakfast/ dining area is too cramp to attract.
Was a great experience to stay at the cloude one I wish to return again
We have stayed here multiple times and can't wait to stay again. The hotel is in a great location, beautiful rooms and savage staff looking forward to our next stay with ye.
fast, reliable, uncomplicated, friendly, solution oriented, competent and efficient staff as well as cosy, caring and homey accomodation for an adequat price
Nice clean rooms very pleasant staff what more do you need only a decent cup in room for coffee would be nice to drink out of proper cup.
Motel one is always good idea, comfortable and clean rooms, good location! Helpfull staff. Thank you MO!
Very nice room, also enjoyed the rooftop bar. Breakfast very good as well, nothing to complain.
I put a request about twin beds, when I arrived there they informed me they do not do twin beds, I wish they informed me before I had arrived as I would of booked somewhere else instead, so I felt like I had no other option when I arrived there. I also wish that on the booking email that they would of mentioned that there was parking at the hotel, as we didn’t know this which meant we had to park the car quite a walk away.
Great hotel, great staff, great location! Staff were very welcoming and also helpful whenever asked about anything. They are a great team keep up the amazing work.
We were allowed to check in early at 10:00 AM, even though we had only expected to leave our luggage. Thanks the friendly staff.
A great hotel that stands out in many ways from other hotels of this class in Brussels. It also offers good value for money and a very central location in the city.
Sehr relaxed.
An excellent little hotel in a fantastic location right in the centre of Manchester. Rooms are not huge but they are big enough and very comfortable. Reception staff are friendly and knowledgeable, and the bar and reception areas are smart and clean, as are the rooms themselves. I enjoyed the stay and would book again 👍
An excellent hotel in a central location for a great price. Will stay in.a Motel One hotel again.
Nice comfortable rooms in a prime location for everything.
The hotel is very well maintained, clean and well resourced. The staff are the best part, very polite, caring and clearly well trained x