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What our guests say
Very good
Overall rating from 394,159 ratings
Friendliness 9.4 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.7 of 10
Bathroom 8.7 of 10
Free WiFi 9.2 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
My husband stayed at Motel One for one night and were very happy with everything. The girl at the desk was a wonderful help and loved the ambience of this place. Would highly recommend to stay. The breakfast had plenty of options and the room was really comfortable with a great view of the nearby park.
Great hotel only complaint this stay was room was at the rear with a night club below that kept us awake
Great stay ( once again ) ! Only small criticism is, the TV interface is not brilliant, try finding a TV guide / listing ! , digital breakup too !8
We had a stay for 2 nights, and absolutely loved it! The location was perfect, just a short walk to Princes Street. The room was spotless, clean and comfortable with the beautiful view of Calton Hill. The staff was laudable too from the manager, front desk, waiter, room attendant. Kudos to Erwin Tolentino who went above and beyond to make our stay special and Tom who assisted us even when not asked. Everything was excellent, great value for money. I would highly recommend this hotel to anyone visiting Edinburgh.
A very centrally located hotel with great reception staff. The room was comfortable however lighting was poor as was clothing storage Lovely view of Edinburgh Breakfast was lovely as was the bar dining area
Enjoyed our short stay with Motel One
Efficient service at the reception, no lines. Delicious breakfasts. Quiet and comfortable rooms.
alles super
I am always very satisfied in every one of your hotels. Great staff and beautiful rooms. But the Mote One in Frankfurt am Römer is truly outstanding. 12 stars!
Another excellent stay. MotelOne is still my favorite when I visit Brussels for work or leisure. Well located, confortable and a nice team makes me come back next time.
Good location
The only we missed was a little bit more light above the large table in the reception in the afternoon and evening, so we could play a boardgame.
Great location by the conference centre RAI and train/metro station. Good breakfast with variety. Friendly staff and confortable and clean bedrooms
The location is very good, but it is very bad that they ask for money for breakfast after saying that breakfast is included when you check in. The room is clean and spacious. The room we stayed in had a private toilet, which is great.
Great place to stay and extremely friendly and helpful staff!
The hotel location is excellent and very reachable by using any means of transportation. The rooftop bar is nice. Service staff and reception were friendly. However, the standard rooms are extremely minimalistic. No kettle, no phone, no hand or body lotion and no desk. Also, bottles of water are only available to those guests who book directly with them. Many of them would not be knowing about this beforehand. I did not get a bottle, there were no water dispensers in the hotel elsewhere and the tap water was tasting funny. So it created a bit weird situaton for me.
Alles Super
Rundfunk gut
Amazing location and the staff is so friendly! 10/10 would recommend
We have stayed at this hotel several times. We particularly like its location so close to Waverley station. The recent renovation of the lounge reception areas and the rooms is very impressive and the staff were helpful and friendly as usual. Unfortunately on our first night we didn’t get much sleep due to a constant low level thumping bass and drums all through the night. At breakfast we realised there is a speaker in the lounge ceiling which is the floor of our room. We reported this to the reception staff who apologised saying the night staff sometimes forget to turn the music off at midnight. This is a very poor design since modern sound systems can easily be installed with adequate sound proofing. I wouldn’t accept a room on the second floor in future. The bathroom still doesn’t have a heated towel rail so you have to use fresh towels every day which isn’t very environmentally friendly. I also find it disappointing that motel one uses “dynamic pricing” meaning we unwittingly paid more for our room than if we’d booked on the day we arrived.
Fabulous hotel with great location and very helpful staff! Luxury hotel at affordable prices- will definitely stay there again on our next trip
One of the best experiences I had from a hotel stay. They are maintaining the high standards at every single place in the hotel. Reception is really friendly, polite and helpful. They are doing a pretty good job by maintaining the customer service. The location of the hotel is undoubtedly the best. Being in the centre of the old city, there is an easy access to most of the tourist attractions, restaurants, and public transports. So it is more than worth the price. The rooms are very clean and they have a cosy vibe. The views from the street side rooms are splendid. So, the overall experience was awesome and I highly recommend this place for a stay.
Great location to Bahnhof Zoo and the shopping district of Ku'damm. Did not take the option of breakfast at the hotel, since there are many other bakeries near by. Room was clean but tight.
Well done to everyone who've made our stay perfect. Hotel looks amazing, our room was spotless and smelt gorgeous. The only thing I'd like to have in my room was the kettle with some tea and coffee
I had the most comfortable stay in Motel One during my visit with my friends . The location couldn’t be more central , the staff very professional and would go an extra mile for their clients . The manager in charge (Erwin) was able to secure us another night as we had to extend our stay . We definitely would come back . *****5
Always my "go to" hotel in Manchester. Great service, location and price. And breakfast is excellent!
We had an excellent two-day stay at the Motel One Deutsches Museum Munich. The staff were all exceedingly friendly and helpful and we were even able to go into the room around midday. Clearly, this is not always possible, but when the room is actually available, it's really nice if staff permit access. The whole booking and checking-in process directly through the website was very smooth, the room was just as expected and good value for money and internet access through WLAN fast. And it was really pleasant that snacks are available at the bar in the evening, albeit not much choice and fairly expensive. The lounge area is lovely with lots of space, interesting variety of sitting options. We did not book breakfast as there was only an all-you-can-eat option, which was pretty expensive if you don't want to eat much. It also looked a bit stressy, but we found a great breakfast café around the corner. During the first night there was noise from the ventilation system, but when reported the next morning the technician came at once and fixed it. Overall, I would certainly recommend the Motel Ones.
The hotel is in perfect position, 15 mins walking from the railway station and from Marienplatz. The room was ok. The lobby is cool, and the bar very well stocked. Good choice for breakfast, also for a vegan like me; I expected it to be included within the total price, maybe because here in Italy normally it is; nevertheless, my overall experience was great.
Small room but quite comfortable for the most part.
I was in Munich to visit my daughter and could have felt more welcome at Motel One. Thank you all. I had a beautiful room on the 13th overlooking the city and was blown away by it all. I’d like to mention Abdel. He welcomed me every morning with a smile and made me feel immediately at ease with the German language and where to find my coffee 😉 he was an immediate friend and I appreciated that so very much.
Paper caps in the bathroom is a no no No coffee machine in the room
We stayed at this hotel for 2 nights. I would highly recommend it to others. The staff were friendly and hardworking. The shuttle to and from the airport was convenient. The room was clean and the bed was comfortable. The breakfast buffet had a nice selection of food.
Very clean and the staff were helpful and friendly! And a gpod location. Highly recomend Motel One!
Had a great stay here. Lovely clean and comfortable room, friendly and very helpful staff. Nice bar too. Will definitely stay again.
The hotel is lovely, the service from the staff was excellent. The room was nice and clean, the bed wasn’t very comfy and it took a while for the AC to kick in. The shower was great however it wasn’t draining so started to worry it was going to overflow and flood the bathroom, I was in and out of that quickly but luckily the water did eventually drain away.
All the staff were super friendly and very helpful. Our room was great, we were able to fully control the temperature which we’ve had bad experiences of in other hotels. The bed was really comfy and a great size. The fire display on the tv when you put your key card in for the electrics was a wonderful touch. The breakfast spread was fantastic, we loved the smiley faces/nice messages on the eggs. Everywhere was very clean at all times. The location is perfect, so close to the train station yet we didn’t hear any trains during our stay. Being at the end of Cockburn street is perfect for visiting both Old and New town. We had no trouble getting anywhere. My only negative is that we paid extra for a room with a view but wouldn’t class what we had as a ‘view’. Having said that, it also wasn’t bad enough for us to want to change rooms. We will definitely stay here again on any future trips to Edinburgh.
Great location, friendly staff and well appointed room
The first time my visit was not a 10. One of the main reasons I love about staying here is that you don’t hear a single sound however that wasn’t the case this time. Not sure if more of us were put beside each other than is the norm or if our neighbours were just very noisy. We also had a false alarm fire alarm, not the hotels fault but did impact our stay. Everything else spot on as usual.
Great location. Room ok. Breakfast a disaster. When booking, it wasn't made clear breakfast was Continental. Dining area was cramped and haphazardly set out. Berries for my yogurt were still frozen hard. Toast machine not working properly. No artificial sweetener.
First time staying with motel one. Excellent location, cool interior in the lobby. The room was clean, comfy and perfect for a quick Manchester get away
We enjoyed our stay the staff were fantastic included the housekeepers. Very clean & quiet. One improvement is changing some of the breakfast chairs and room chairs they are uncomfortable for working at.
From the warm welcome and cool vibe in reception through to the spotless rooms and comfortable beds everything was just perfect.
Consistent Quality, Service, and Cleanliness. Non-working Thermostat in my initial room. Amazing service at Midnight to transfer me to new room. Shanois didn't even question the situation and provided a rapid solution. Pablo followed up with a kind mail. As we used to say in on my football team... "You put on a clinic" (You set the example for the rest)
Excellent throughout. Well located, near to Waverley station. Friendly and informative welcome at check-in. Clean and quiet room with great view. Enjoyable breakfast with good options.
Had a great stay. Room was clean and spacious. Bed very comfortable. We had paid for a room with a view and it was lovely to be able to look over to the Scott monument. We arrived by train and the hotel was very convenient for us and all the things we wanted to go to were within walking distance. Lounge area was very comfortable and a pleasant space to relax in. Enjoyed breakfast on the one day we had it. No real negatives - perhaps another comfortable chair would have been nice in the room. However this was overall a very good experience and staff were all friendly and helpful.
I've stayed several times and always enjoy it. I love the location, the ambience, and the value for money. If I had one minor comment it would be that I do enjoy a hot breakfast (bacon, eggs, porridge) and a slightly broader menu besides toasted sandwiches the rest of the day. Howevere, those are small things. You would be my first choice again when I come to Vienna.
Great location, great breakfast, very friendly and helpful staff and clean and tidy rooms. Can’t recommend enough.
Alles super
Good accommodation, great people but our room was far too warm with no effective method available to cool it down.
With clean, well-designed rooms, swift check-in, and card-drop checkout, Motel One is the go-to source for budget travel – whether on business or taking a city break, the chain offers well-located budget stays for everyone.