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The room was clean and comfortable however could have been doing with some tea and coffee facilities/kettle in the room and was a little snug however was the standard room so the price was competitive as the hotel was very central and a great base location. The bar and courtyard is also gorgeous with great cocktail options
The King size bed was too large for the sze of the room which restricted movement and storage of luggage in the room. Apart from that we werre very happy
Gut
Loved our stay here and would definitely re-book next time we come to Barcelona. Staff were friendly and very helpful, beds were comfortable, rooms were clean and well designed. Loved the rooftop bar, the main bar, and the breakfast was great.
We booked a single room for two of us in error. Once we arrived after an overnight flight and tried to check in to a fully booked hotel, we thought we’d have to find another place to stay. The two gentlemen at the reception desk took time to change some things around and offered us an accessible room. They saved our entire vacation.
Alles supi
Great hotel. Good breakfast, comfortable beds and linens. Even though it is in the middle of the center, you don't hear people or cars. The staff doesn't smile unnecessarily, but that's normal. The cleaning was first class. Can really recommend this hotel if you are going to stay in this part of Berlin. Berlin is huge.
Perfect time in barcelona, breakfast very fine.
Really nice clean room , breakfast good. Fabulous location. Bar meals in the evening would have been good - or an option to order a takeaway . I was travelling alone and was tired and really didn't want to venture out in the evening.
Perfect location, wonderful room, friendly and helpful staff. Great stay in Edinburgh!
I´ve been to lots of motel ones, but the "Potsdamer platz" was the worst experience. The bed was horrible, one elevator was permanently out of order, which led to long waiting hours in before it was possible to enter it.
Room was very comfortable and amazingly quiet. I would have given it a 10 if there had been a waste bin in the bedroom and if the shower screen was sufficient to not soak the bathroom floor!
Good location, but very basic. No safe in the room so you cannot lock away any valuables. Breakfast was very crowded, some of the tables are too low and too small. There is construction work ongoing in the building wirh constant drilling so it was impossible to be in the room during the day. One of the elevators was out of service and the wait for the remaining elevator was often very long.
A good stay. Clean room with a very comfortable bed. Varied and quality breakfast offering. Very helpful staff
Extremely friendly and helpful reception staff who were quick, efficient and knowledgeable. The room was wonderful: clean and a decent size. The bathroom is great: everything one needs. I always recommend MotelOne.
We had a great experience. Everything was clean, the food was good, and the location was amazing. The missing point is due to the pillows which were to hard for us.
I enjoyed my stay and it was great value for money, however my only complaints is that on our first day we were just sitting in bed to rest before going out at around 4pm and for some reason a cleaner barged into the room without knocking? Despite the fact the room had already been cleaned and it was past check in time. That was quite disorientating and when I called out to say there was someone in the room the cleaner ran out without saying anything or apologising, when I looked into the hallway after that there was nobody there and they had run around the corner, quite weird if i’m honest. Apart from that it was a nice stay.
Modern and clean hotel, centrally located, with nearby parking if needed, well equipped room and decent breakfast.
I think the prices you charged for the weekend of the Great North Run were very expensive in fact extortionate, and not good that I had to stay for two nights and not one.
Great room ! clean and very quiet Staff were polite and helpful Lovely roof top bar
Absolutely amazing stay as always lush rooms great staff unbelievably helpful nothing was any trouble
A wonderful two nights in a clean well located venue.
It would be better if the site had the option to choose Russian language for easier and deeper understanding of the description.
I felt safe, comfortable and at ease here, gorgeous room, and everything was perfect, especially the bar!
Alles war perfekt!
Perfect location for a weekend stay in Newcastle. Rooms are clean and comfortable, staff friendly and the bar area is very relaxing. Highly recommend 👌
Super central. Staff were friendly and the amenities were good. Excellent value for the price (compared to accommodation elsewhere in Berlin, and even more so by Alexanderplatz). I normally use AirBNB but will check out Metro One hotels first when I travel to larger cities from now on.
great! tv remote didn’t work though but otherwise all tip top as usual :) love motel one
Everything was fine except we had no hot water for our morning showers!
Fabulous
We enjoyed our time at Motel One. Great friendly service and clean rooms we have come to expect. You did not disappoint me. Well done.
Everything was great!
The location is ideal and the service was fine. The room was smaller than I expected. The elevators were crowded, maybe because one was out of service. The breakfast was disappointment, as everything was cold dishes.
Superstay, perfect beds and breakfast but the fire alarm in the middle of the night spoiled our stay.
Great location. Nicely remodeled room. A bit pricey.
I had a wonderful stay at the cloud one. The location is great, the hotel with modern standards and the breakfast selection was great. Especially with food prices being quite high in NY this was a great healthy start into the day. People always make the difference and I especially wanne thank Gio and Emil who worked in the breakfast room and were so friendly and Elena at the reception who gave me a warm welcome.
Nice hotel, friendly staff and good breakfast
Fantastic visit,,, friendly staff and comfortable room and public areas,,, only slight change if possible would be tightness for queuing for breakfast and the flow of the food layout
All exceeds expectations. Didn’t manage to do self check in a mobile key though. Probably my bad. Unfortunately didn’t have time to clarify it.
My second stay and looking forward to the third! Everything was excellent apart from not being able to check in until 3pm which was unhelpful
Great location ,friendly staff but understaffed at breakfast times.
Confusing to navigate through the hotel and the room was a bit odd. Enjoyed the hotel bar/lounge. Our room looked out to Cockburn At and was loud at night and early morning.
We had excellent service during our stay. We also appreciated the quick responses to our emailed questions before we checked in. Very clean an a convenient location. Getting to our room was like going through a maze and involved changing elevators and a few stairs. There was very little space for clothes and other items in room and bath. Very hard to shower without getting water on the floor. Will be staying again.
Overall it was fine, but just fine not good or great. The staff were friendly and welcoming, but our stay was massively let down by our room. It was absolutely tiny with no floor space to open a suitcase. I had to put it on the coffee table. I don't know why you gave us a luggage rack when there was nowhere to set it out. The biggest issue was that the air conditioning system was completely defunct - the room was sweltering and 3 times in the night we were up checking it was on only to realise it was blowing out hot air when it was meant to be 18 degrees.
As always every thing was excellent , very courteous staff room very clean and tidy everything i needed . Will definitely be back
It was a nice experience. Place so smart. Rooms so spacious
Wonderful setting and comfortable. Easy walk to/from trains, trams and busses. Would recommend installing USB and USBC ports on 1 or more 240V outlets.
Excellent price, location, rooms and staff
The hotel was stunning . The room was wonderful And the treat was the rooftop bar/seating area. The one suggestion I have is adding shelving or drawers into the room as there is hardly any space to store clothes.
Everything was great except the doors need to be insulated and soft-close. A significant amount of noise comes from the hallway into the room