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What our guests say
Very good
Overall rating from 394,203 ratings
Friendliness 9.4 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.7 of 10
Bathroom 8.7 of 10
Free WiFi 9.2 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
The entrance was littered with rubbish and cigarette ends on arrival. I found this really offputting. Room was small but adequate. Expensive.
Fab place to stay and staff are lovely
Amazing reception and looby bar, very nice breakfast (not very comfortable seats at the small tables). Too small rooms without any storage space unfortunately.
comfortable, well located and nice.
This was our second stay at your property in the past 3 years. Your front desk staff were great and the location good. Our big problem was the terrible bed. The mattress was very uncomfortable! We are members of your ONE club and have stayed at many Motel Ones while in Europe. The other properties in Europe seem to have comfortable beds.
Good room very comfortable and quiet Hotel is in great position Battery dead in room safe should get cleaning staff to check every now and again
We enjoyed every aspect of our stay. Check-in was easy and the staff at the desk proved helpful with all of our questions. The room was clean and comfortable. Breakfast was a great way to start the day with plenty to choose from and the bar was a welcome stop after our long days. We found this hotel to be centrally located for our visit and a short walk down to the beautiful Lake Zurich. We would definitely stay here again!
We love this hotel and stay every year for the grand final. Its an excellent location for us. The staff are friendly, rooms are clean. The bar area is lovely and cosy.
Location is great in Central Manchester, close to lots of amenities and transport links. Check-in and check-out was simple and room was clean and well serviced. Room was quite small but was as advertised. Staff provided luggage storage on check-out which was helpful. Would happily book here again.
Good hotel, good location with friendly staff. Rooms are small but the bed was very comfortable. Would stay there again.
Comfiest hotel bed I’ve ever slept in! Location was great for the city centre, trams and Piccadilly station. Room was clean and tidy. Staff very friendly.
Clean , good sized comfortable room
Lovely as always
An ideally located hotel, the only (minor) issue I had was that the bathroom door didn't close properly. Other than that everything was great.
Nice little hotel in the center of Glasgow. Comfy clean room for a great price. Loved the bar and staff. Thank you for a pleasant stay.
During the night of October 2 to October 3, the fire alarm went off. Although, i can certainly understand that this is not the hotel's fault, nobody told the guests that an evacuation was needed, nor that all was clear afterwards. I had to ask to a fire fighter if I could go back to my room. Afterwards, from 6 until 10:00 am, the allarm went on several times. This turned out to be the worst night since a long time. Also, no compensation was offered or even suggested by the hotel in order to mitigate the stress caused and bad experience.
Beautifully designed spaces, secure spot, incredibly quiet, warm reception, was able to have early access to room (with advance request accommodated), and they held bags after check out so we didn't have to tote luggage around the city. The café access from lobby allowed for leisurely mornings and the hotel bar welcomes you to take your drink on the terrace, at the bar, in cozy spaces in between, or in your room.
Alles top
Great staff very helpful
It was a good stay following our last one in the different branch in Manchester back in August. The only down side I would mention is the TV in the room, the reception is quite poor and many channels were unstable due to antenna problem (at least it is what said on the screen). Otherwise it is in a very convenient location just next to Piccadilly station.
Great hotel, location is perfect as just next to train station. Staff are incredible, very friendly. room has everything you need. will be back. 😊
As always, excellent in Motel One. We have stayed in many across Europe and always been pleased.
Really nice room and excellent location. Also, liked the bar and lobby area. Staff were great. It was excellent value for money. Would definitely stay again and recomend.
Simply perfect. Thank you.
Overall we were very happy with our stay. Fabulous location, spacious and clean rooms, nice modern hotel, staff were attentive and cool. Room had no kettle, tea or coffee or mini bar and just one shampoo/shower gel but that was ok by us. Cleanliness and comfort more important. However, given the cost of the accommodation I would have expected at least more facilities in the room. Also breakfast at €14.50 per person should have had more variety / options . Also the key cards failed twice for one of the rooms our adult children were staying in but it was resolved but this does not happen in other hotels.
The bar team was very friendly and helpful. Delicious drinks and amazing views to rotterdam
We had a lovely stay, but the standard king room we had this time around wasn't like any of the other standard king rooms we had before. It was very basic, and quite small, which was a shame. The bed felt.smaller too.
Excellent hotel, the staff were all extremely friendly. The atmosphere in the hotel was really pleasant. Decent bedroom sizes and overall a good visit. Two small areas is that there is no cupboard space, which makes life with a big suitcase a bit tricky and the pillows were not great. However, we were really happy with the hotel and would certainly stay there again.
We loved your friendly staff. We are sending Hailey (sorry if the name is spelled wrong) 2 thums up! Every hotel need people like her! The bed was very hard.
It's important that you include the option of a hot breakfast: scrambled eggs, omelette, bacon, sausages, beans etc. You're charging far too much not to.
Delightful staff, comfy bed and delicious breakfast.
Location was great, very central to everything we wanted to do. Hotel was very clean, check-in was fast and easy. Room was very clean as well, spacious enough for our 2 night stay. Quiet. Lobby bar area was comfortable.
The hotel is in such a great location- an historic area in terms of reunification. The transport links are literally outside the hotel. Excellent fuss free check in and out. Room was immaculately clean. The staff very polite and helpful. Excellent value for money. I shall most certainly return.
The location is ideal , close to the main attractions and means of public transport. Although we had booked a special room we were given a room on the ground floor next to the storeroom with a lot of problems causing an uncomfortable staying. Walls needed cleaning, bathroom door almost touching the toilet, no facilities (eg coffee machine ) or toiletries ( shower cap). When we asked for a really special room we were informed that the hotel was fully booked and they would try their best the next day. Overall it was an unpleasant situation in spite of the hotel's potentials.
Excellent location, room was a nice size, clean and comfortable. However, there was a strange smell upon entry that we got used to. Breakfast was plentiful and tasty. Very convenient. Reception staff was a little rude explaining that I had to pay and glancing at my husband instead of directing responses back to me, I did not appreciate that service.
The hotel was located in a perfect area- next to a mall, the train station and a beautiful pedestrian mall. The larger room was more than adequate. The staff was friendly and helpful, especially the front desk. We would definitely stay there again.
Hotel, as with all Motel One properties, was very solid and consistent. One adverse issue was that I could not open the window, which was a pity in terms of airing the room. Other than that, all fine and I’ll continue to use Motel One where available.
I felt welcomed immediately. Hotel and room spotless. Gluten free and vegan breakfast options explained well by lovely Marisol who greeted with a smile every morning. Lovely coffee. Gluten/dairy free oat milk. My gluten free Toast made in kitchen and brought to me. Gluten free cereals available. Boiled eggs had smiley faces drawn on, loved that. Special mention to Ryan, kept me company at his bar between serving customers on Sunday evening. Realising I was there alone on the last night. He helped find me find a dinner location nearby. He was efficient serving everyone and pleasant. Also a pleasant lady and gentleman that I checked in and out of the hotel with. The hotel was central not far from tram stops to train stations. I wouldn’t hesitate to recommend this particular hotel in St Peter’s Square. I’d make a trip to Manchester again without hesitation.
Great location, friendly staff, clean room, nice decorations. Only downsides that the room is maybe 2 squaremeters too small and need something to put your suitcase on at the floor.
Great hotel clean and tidy good location to get to places would like a bin in the bedroom when we stayed they did run out of some drinks at the bar but that could’ve been because the Scotland match was on great stay
There was a massive dog staying at he same time as me. Frightening because it would not have been able to be controlled if it has gone rogue but the relatively small lady with it. It barked once in my presence which was scary. Id not like to see that at the hotel again
Very kind staff, good cleaning, great bathroom and nice bed. I would come back here! Only downside is the maze of halls before you’ve reached your room when you’re located in the other annex. If you need to walk back to get something it takes at least an additional 6 mins compared to usual. And the drunk people shouting that we could hear from outside on saturday. But that’s outside of Motel One’s control. Great central location in Edinburgh.
First stay and won't be last. Location is good. Hotel clean and all staff friendly 👌
As always returning to Motel One is a fantastic experience. The staff at Motel One Glasgow were so professional and efficient. Nothing is a problem. Thanks once again for making our stay so memorable
We always try to use motel 1 on our travels. We always receive friendly and polite service in clean and relaxing environment.
A great hotel, location very central. Nice relaxing bar and foyer area. Clean room with everything you need & very helpful staff.
Such good value - clean welcoming with a great ambience and everything you need for a pleasant stay.
Hotel was ok, staff was friendly. Rooms were small but bed was fine. Nothing special, but not bad too.
A good experience, welcoming and comfortable, an excellent breakfast and friendly reception and staff. Unfortunately the bathroom had an appalling sickly sewage type smell. Looking back I should have mentioned it from the off, and asked for a different room but was very pre occupied and didn’t. I would definitely use Motel One again.
WiFi rated a 5 as I did not use it so can't say either way if it was good.