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What our guests say
Very good
Overall rating from 382,335 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.7 of 10
Bathroom 8.7 of 10
Free WiFi 9.2 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
Excellent services. I've appreciated the openess of the personell to customer needs and also help with storing luggage until flight hour was absolutely great. I will search further to book Motel One also on other visits from other cities.
We were impressed with this hotel. You can't beat the location and price as it stands, but the hotel was nice (it really did feel like a boutique hotel rather than another chain), the room was comfortable, and the staff was friendly; we will be staying again and recommending to our friends.
Perfect
Were very helpful. offered an umbrella to borrow when we went out in rain. Made great suggestion for dinner.
The hotel is modern, stylish, and clean. The rooms are not very large, but they are thoughtfully designed and comfortable, with everything you need for a short stay. The bed was especially cozy, which made for a great night’s sleep. One of the highlights is the location, making it super convenient to get around Amsterdam. Whether you're visiting for business or leisure, it’s well connected to the city center and other areas. The staff were friendly and helpful throughout my stay, which added to the positive experience. The lobby and bar area also have a nice atmosphere, perfect for relaxing. The only small downside is the limited space in the rooms and lack of certain amenities like a fridge or coffee-making facilities, but this didn’t significantly impact my stay. Overall, I would definitely recommend this hotel for anyone looking for a comfortable, well-located, and stylish place to stay in Amsterdam.
I am a happy regular customer and love Motel One. The lady at the check in counter was very friendly and helpful, she really made me feel welcome.
Easy check-in, nice rooms and a great panorama view from the bar top floor amazing .
Everything was excellend except of the bathroom where I didn't have the privacy I wanted.
My 15th stay with you and as ever always a pleasure. Smooth experience for the entire stay, and always great to see familiar faces at breakfast as always. I look forward to returning again soon.
Perfect location, close to public transit, nice lobby and restaurant, large rooms, all super clean. The only little disappointment when I was there was about the breakfast but the overall value for money was very good for me (for NYC…).
clean hotel! safe area. located downtown near the one world trade center. there is free wifi (slightly on the slower end), but overall satisfied with the stay, would recommend
Wonderful stay. Clean, efficient, great location, and friendly staff working in the bar/lounge. Great views, too. I will definitely return. Thanks!
Good location in the midle of the historical town. High level of breakfast and thank you for all. Lovely hotel!!
Excellent location; on tramline however the sound of the tram was never an issue, a block from Ha'penny bridge, close to Temple Bar and many great food shops around.
I hope the hotel can address this. We booked a one-night stay for 30 March 2026. The website showed types of double room appropriate for three guests. The website indicated to fill out the contact form to stay with three people in such a room. The website indicated a child's bed could be added to the room. I had an aggravating experience trying to achieve this. You are welcome to read the email thread with your reservation staff. If you have read and understood the content of the email conversation, and spoken with the front desk staff, and you have further questions for me, I am happy to speak with you further. We very much enjoyed our stay. But we did have a second hotel ready at Mercure/Accor, because we were so uncertain we would be able to stay at your property.
Welcoming atmosphere
Sumptuous breakfast. Process for saving water. Very helpful front desk
This hotel is in an amazing location and it’s so cute! The staff is so friendly, they have a great lounge area which has great spread for breakfast, and a full bar to sit and have a cocktail in after your day! Our room overlooked Waverly Bridge and worked great for two people. We were put in an ADA room which was nice because of the extra space but wished we would have had a bit more storage, and that the sink area (pedestal) had somewhere to set your belongings. Overall though I would highly recommend this hotel for your stay in Edinburgh!
Cozy hotel and bar with a relaxed atmosphere. Nice breakfast buffet. Close to trian og other transportation. The only downside was the bed, which was not that comfortable (hard).
Nice place, nice staff. Really good breakfast and pretty unbeatable location overlooking Princes Street. Quiet (really!).
Very welcoming and staff very friendly and most helpful. The decor and layout of the hotel is really appealing and its great that you can get your own food delivered and sit at the tables to eat. The location is perfect ! I have stayed a couple of times and will go back next visit again. The rooms are a bit small however if its only to sleep in its perfect and there is everything you need at hand. Excellent quality for price.
Very friendly and efficient staff at check-in time. There was a problem with the room keys (they were being switched over to a new system) but this was addressed very quickly. The room was clean and tidy, everything was there except a kettle, but this is a minor point. A question though, I was in room 815 and the chair was excellent, very comfortable - what is the make of the chair please, I would like to buy one! Please say thank you to all the staff who were friendly and very helpful.
The hotel is extremely well set up, good decor good food extremely clean and all staff were fantastic. Nothing was ever too much for the staff and they did everything with a smile on their face. Location is great providing excellent access to transport links and access to the local area.
Lovely stay, close to station and town centre, friendly staff, all round a great stay
Excellent location. Short walk to temple bar area but nice and quiet.
Motel one was a nice experience located in the centre of Edinburgh. The room was quiet and pleasant and the staff were friendly.
On the first night we stayed we had to leave the hotel at 2am as there was an announcement over the intercom to evacuate the building. We then waited outside until we saw everyone entering again. We were very scared, confused and disappointed as we weren’t told what was going on. Nobody told us it was a false alarm or whether we’d get back to our beds that night at all. Thankfully it must of been a false alarm and we were let back in after half an hour but we were really disappointed that there seemed to be no staff or anyone telling us what was happening
Very convenient, relaxed stay, friendly staff, as usual very good! See you soon.
Comfortable room, friendly staff
Helpful staff always willing to help. Generally it is a friendly, warm and beautiful hotel. In Central Point, at the beginning of Edinburgh's Old Town. You go everywhere on foot. Next to the main railway station and all bus and tram stops. Continental breakfast in a place where you need to go in time to sit comfortably. Free coffee and tea are served after breakfast and until late in the evening.
I liked breakfast
I found all the staff to be consistently professional, courteous, and attentive, which made my visit both pleasant and stress-free. The room was clean, comfortable, and well-prepared — something I truly appreciated. As this was a business trip, the most important factor for me was being able to sleep well, and your hotel provided exactly that. The peaceful, quiet environment ensured I was well-rested each day. Your facilities were more than adequate for my needs, and I particularly enjoyed the lounge area — the perfect place to unwind after a long day of work. Thank you once again for making my stay so comfortable. I look forward to returning in the future.
Nice and clean and very friendly Customer Services
A lovely quiet room on a high floor (as requested, thank you). We liked the new style, more neutral and elegant, and good to be in a newly-decorated hotel. Reception staff could be more welcoming!
Hotel is brilliant as all Motel One are but my room on the 12th floor was boiling hot even with the fan on full and the window open
The top strong point is the staff; the most friendly, smiling and helpful people out of the 2-3 other Motel One I have visited.
Great location. Friendly and helpful staff. Clean rooms. Lovely food.
Fantastic stay
A really enjoyable stay. Comfortable, clean rooms. Great staff. A perfect location. Just disappointed that the price of the breakfast was a bit too much.
Lovely motel. Fantastic location on Princes Street and just a 10 min walk to the Royal Mile and all Old Town. A 2 minute walk from the tram stop which is great for airport connection. Shops (fancy and grocery) less than 1 minute walk away. Highly recommend this motel.
Lack of facilities. Toilet roll, tissues, shower cap.
I had a fantastic stay at Motel One Manchester – Royal Exchange. Everything about the experience was excellent, from the welcoming environment to the quality of service provided throughout my stay. The location is a real highlight, making it easy to get around and explore the city. The atmosphere of the hotel is calm, clean, and very comfortable, which made it easy to relax after a long day. The restaurant was fairly simple, but it offered a wide selection of options, so there was always something to suit my taste—you really can’t go wrong with the choices available. Very good bar as well that had all brands of drinks. Overall, I thoroughly enjoyed my stay and would happily return. I highly recommend it to anyone visiting Manchester.
You should have a better breakfast inklusive warm meals.
Very convenient with everything that I needed for a nights stay. I would have rated higher, however the sound proofing from noises outside lacked. I could hear the tram's horns late into the night, which were rather disturbing. It is in a busy location, so outside noise into the evening is unavoidable but I was surprised at the level of noise in the room. Other than that, thought the hotel was great and had everything I could have possibly needed.
Lovely hotel, central location, easy to walk to lots of things. Several restaurants and breakfast places nearby. Interior seems quite new Quiet room, on small side but perfectly adequate for a couple of nights. Bathroom very clean
Motel One is great value and St Peter's Square is a great location. We visited the Bridgewater Hall, and walked into town very easily. Staff were friendly and helpful and lounge areas are the usual comfy and quirky style. Only thing to mention, it's great that we can leave our bags but at booking out but there was only one staff member who tried to do it all but to save people waiting we were encouraged to get our own bags. But doesn't put me off already booking for return journey in December!
Had a fantastic stay, lovely helpful staff, clean room and gorgeous bar.
The room was bigger than expected, super comfortable. The staff was super friendly and helpful. Location was superb.
A typical Motel One experience with the caveat of absurdly weird bathrooms in the style of a 1980 motel. :D I‘d rather choose this for more budget travelling or choose one of the others in Frankfurt.
Basic hotel with a decent shower. No way to opt for early check in (would have paid extra). There were rooms available if they wanted to allow it despite stating otherwise. They will keep luggage stored for you though until after 3pm.