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Great stay! Bed is really comfortable, room is tidy and has everything you might need.
The hotel was in a good location with friendly, helpful staff. The rooms were modern and nicely set up with everything I needed. From check in to check out, it was a wonderful experience.
Alles Top
Nice hotel, well located to get around Glasgow. Only issue was the room was very warm as was told the air con switches to hot automatically at night, and the window looked out onto a 24h-busy street so it was very warm when sleeping.
Excellent stay check in was quick and smooth the room was lovely and very comfortable had a lovely nights sleep would stay there again
Nice hotel, friendly stuff and great views from the room! Great value - price balance & location
Absolutely 💯
The disabled room we had was brilliant, very clean, comfortable bed . All the staff were very friendly and helpful.
I really enjoyed my stay at Motel One. The room was perfectly clean and the breakfast was great. I will definitely look to stay again.
Excellent location, welcoming staff and comfortable room. The bathroom was a little too much on the small side and could have benefited from slightly more space, and the temperature in the room was uneven, but other than that it was a great stay. I loved the breakfast buffet and the welcome water bottle.
Had an amazing stay at the motel one near Royal Exchange. Rooms were exactly as advertised which was what I was looking for. Amenities were all in order and all the staff was helpful. The cleaners, bar staff and receptionist - all very helpful and answering any (sometimes silly) questions I had. A special mention to Fatima and Evie, were a big help all throughout my stay and very personable.
Stayed at Motel One Paris–Porte de Versailles with my son and loved the compact, well-designed room. Everyone was friendly, and receptionist Zeinab helped us with everything we needed. The location works well for the Expo area but is a bit far from the main tourist sights, and there was no complimentary water in the room.
Have stayed here before. Great central location with fantastic, friendly staff. Will be back again in a few months.
Clean rooms..comfy bed..but little room for storage of clothes and there was no cooked breakfasts which is always nice when on holiday/breaks away
Very good location, near shops and old town. Very poor breakfast (as in all Motel Ones we stayed) but very nice bar area design (again as in all Motel Ones we stayed). The only reason we stayed in more than 6 Motel Ones is the bar/reception area design.
My stay at the hotel was marred by the hassle of getting access after 11pm on a Sunday night. I know the hotel well and have stayed there multiple times both on my own and with other members of my family . I have recommended the hotel to many people but regrettably i have paid my last visit to Motel One. I was travelling late at night and was on my own. Despite having contacted the property in advance to advise i would be arriving late and to get specific advice on how to access the hotel I had the make 3 different attempts to get access to the hotel. I followed the instructions and rang the bell and stood at the door but there was no response. I began to doubt that I was at the correct door when I spotted a separate door bell which was well illuminated unlike the bell at the main door . There was even a bell which was marked reception so it felt relieved that I had found the correct place to access the building . To my delight someone then spoke and I was reassured however it was fleeting as I was told the door was for deliveries not guests and was directed back to where I had tried previously. Back I went pressed the buzzer and still no response. I then walked to the other side of the hotel building to see if there was a third door but as there wasn’t I returned to the main door. This time there was a couple of other guests trying to access the building . I felt reassured as I was seriously beginning to doubt myself and was feeling increasingly anxious and nervous until I saw these people . I also felt safe for the first time . All of this lasted 3-4 minutes but it felt like more. When I went to reception I was shocked at the attitude of the male receptionist . I explained to him what had happened and he informed me was aware that I had been trying to access the building and I quote “had walked away “. When I asked if he had seen me did he not think he could have opened the door or at least let me know and he replied he could not leave the reception desk and he literally laughed in my face at the incredulous idea that I would somehow be able to hear him. I told him I was at the door 3 times and just for the record would like to know on which of those occasions he had actually seen me but he didn’t answer . I told him I felt uneasy about the way he was speaking to me and that he was in the business of hospitality and his primary job was to receive guests he again challenged my position. At no time , desipte actually pointing out to him that it was his job did he show any empathy towards my circumstances and shockingly which is what was most upsetting did he even apologise to me . I feel let down and really disappointed by what happened in the 10mins it took from I first arrived at the hotel until I got to my room. I was really upset and anxious and this young man did not say or do one single them to try to address the situation. In fact I told him he laughed in my face when he said he saw me walk away from the door. Humiliation distressing and disturbing are the words I have used to describe to my social circle to describe the situation. I am not the sort of person who takes to online platforms to share what happened but maybe it’s time to change that opinion . I spoke to a member of staff on my departure to express my disappointment and they appeared to understand and apologised for the situation. I asked that they pass my experience to management in the hope I might have received a call but nothing alas . Anyhow that’s all I have to say about my experience which left me feeling the art of hospitality does not exist in motel one and I will no longer use the hotel for future visits to Glasgow. I’m sad because I have very many happy memories of being there on previous visits but all that was wiped by the male receptionist who somehow thinks this female guest was just too old and stupid and chose to adopt an indifferent attitude to my distress showing zero emotional intelligence, empathy or compassion. What a fine brand ambassador he truly is for your hospitality business that has put better systems in place for deliveries than guests arriving late at night unaccompanied.
Amazing Hotel, it’s the one of the hotel I stayed at, great location, great service provided from the reception and the deli staff, we had breakfast which was amazing (we loved waking up in the morning just for the breakfast 😅), the bed was so comfy, the rooms were nice, just one downside is that for the duration of our stay, our rooms wasn’t cleaned - only on the last day of our stay (and that was because we went to the reception ourselves and asked the rooms to be cleaned), also in our room the toilet was broken and was always clogged (we had to ask for someone to fix it every time ), but overall I’m satisfied with the hotel and the service, I would definitely come back if I visit New York again.
Please consider a fridge
Outstanding as usual
What a perfect stay! We enjoyed Barcelona with almost everything within walking distance. The staff was so friendly and nice. Thank you!
Extremely over priced hotel.Whilst clean with friendly staff, the room was drab and dark. Felt a bit like a prison cell with one small window facing out at a wall, room115. Great location though, but definitely not worth the money, £254pn no breakfast on a Thursday night.
There was no water in the bathroom and no reaction from the employees from the hotel
Excellent staff & decor. Rooms very clean & well maintained. But no kettle to make a hot drink in our room.
Consistently clean and comfortable
I had a wonderful stay at this hotel. The location is excellent—right in the city center, next to the central railway station, and very convenient for food, restaurants, and shopping malls. Getting a taxi was never an issue, available 24/7. The hotel offers great value for money. My room was clean, neat, and well-maintained, with a beautiful sunrise view and stunning views of the Alps. The receptionist was very friendly and welcoming, which made the stay even better. Overall, a perfect choice for both comfort and convenience. Highly recommended!
Room was clean and quite spacious, equivalent to rooms at other hotels that charge a lot more. Staff were very friendly and helpful. Would recommend.
Great hotel, really modern. Really friendly staff and perfect with a 12pm check out!! Rooms were perfect, little noise from the train station. Hotel / room was very warm!!
Very small room and quite dated but bathroom was pretty new. And it was quiet.
Had difficulty booking the hotel on line. Rang the hotel for help, but received no assistance.
Perfect stay a usual!
The hotel was really nice amd clean, I loved the modern/rustic decor but over all id say it is better than most hotels ive been too im definitely staying again.
The room smells very bad. The air conditioner have never been cleaned.
Great location nicely decorated good room
Our room was clean and cosy but it had a view of the stairs and could be noisy from outside people passing.
Staff excellent - BUT PLEASE FIX THE LIFTS.
Excellent. Only criticism is the lack of a safe in the room
Due to the Climate Control system you have to have a loud fan running all the time. Not great. For me, it was a business trip which means that of course I need an invoice. I had to ask three times for the reception via phone to send me the invoice via email. It is not a big deal, but I don’t want to be bothered with such tasks. It should have worked upon my first request. Actually, why don’t you send the email automatically to all the guests that booked online? That would be an improvement.
Lovely place and very helpful at the reception thank-you
See booking.com
A very nice hotel ideally located in a busy area of Rotterdam for exploring the area. The rooms are cosy and could do with coffee/tea making facilities but overhaul a terrific hotel with very good staff
Great experience, friendly staff, neat and clean rooms, great breakfast, great location and last not the least value for money.
Very good overall. Rooms very clean and bright, a nice big window but room size was compact. Downstairs is a nice area to sit and super close situation to tube stations. Staff at front desk friendly. We have used this hotel three times now and will return and would recommend it.
Nice modern stylist hotel. Breakfast also good. Popular and busy hotel (first week of september)
So good, as always. Clean, good breakfasts and I felt very welcome. Thanks
I love the convenience of this place. Location is excellent and rooms are just optimum and clean. If there is one thing I would improve, it would be the TV. The channel collection is poor. It’s regular now that hotels TVs can connect to the guest’s Netflix account.
Great overnight stay en route to Italy. Handy for station restaurants Super clean rooms with all you need. Good breakfast
Your hotel truly exceeded my expectations. My wife and I spent three nights there and thoroughly enjoyed our stay. The room was exceptionally comfortable, and we especially loved having two bathrooms and access to the balcony. Everything was spotless, and the staff were both friendly and professional. We also appreciated the great lunch spots and lively bars nearby, which made our evenings even more enjoyable. Thank you for a wonderful experience!
Over all a great experience at Hotel One, but: No control over the temperature in the room. It is VERY cold in the room and the air is really dry. Glass wall in the shower is not wide enough, the bathroom floor is wet after showering.
Lovely room. Friendly helpful staff. Very nice stay!
Reception and bar staff were so friendly and professional, all knew their role inside out. Room was basic but spotless. Shower and bed very good. X