About us
Check in and feel at home: in each of our now more than 100 hotels around the world!
Everywhere you visit us, you will be given a warm welcome by enthusiastic local hosts.
And in everything we do, we only have one thing in mind: our guests.
From selecting the best city locations for our hotels to designing our individual interiors and striving for the best service – everything is designed for you.
Enjoy the familiar
Experience the unexpected
We go the extra mile
We want to shine in ways that go beyond material values. Credit for turning our hotels into havens of comfort goes primarily to our employees – enthusiastic hosts who make Motel One your home away from home.
Real Comfort
We like elegant, functional design. To enjoy – but also to touch! That’s why guests drink their coffee in our lounges in genuine Fritz Hansen egg chairs or on an original Baxter sofa, for example. Whether you’re having breakfast, relaxing, working at a desk or proposing a toast with an after-work gin and tonic – we’ve got a feel-good zone for everyone.
Clear loyalty scheme
With our free beOne membership programme, you can always save 10% on bookings made via the Motel One website or the beOne app and enjoy many other benefits – anytime, anywhere, every time you book.
Where to find us
What our guests say
Very good
Overall rating from 378,454 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.4 of 10
Room 8.7 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
Very nice and cozy place, good room and bathroom. Great staff, friendly and made us feel at home. Even gave me a tiny Birthday candle when I Magdalena at breakfast found out that my trip was to celebrate my 80th birthday. She and the rest couldn’t be nicer people. Great food! Fast elevator. Very quiet.
We travel alot and stayed at Cloud One New York for the 1st time. I would have given this location a score of 10, but a recent issue after checkout ruined that score. After checkout, we left our luggage with bellman (who was rude and aggressively handling the bags) by the lobby. We realized that our travel pillow was missing and called the hotel. The staff stated our pillow was found in the lobby by the front desk (where we dropped off our bags). We have never had issues with any bellman or concierge at any hotel. We have to pay the shipping costs. Also, the app doesn't allow logging in or rest the
GREAT location. Small rooms minimally equipped. Avoid the lowest priced rooms. Reception was a training ground for interns.
It was fantastic to stay here, since the beginning to the end. Breakfast was so delicious and with a great menu choices. The room view of 2309 was so lovely. I will come back as soon as possible
The hotel is well located in the City centre. I enjoyed my stay. Staff is very friendly and helpful. Breakfast was very good, but I missed scrambled eggs and baked beans. I did not try the bar.
Gute Lage, tolles Team, und prima Service.
Friendly, helpful, calm, great breakfast, greag location. But also Small rooms, quite pricy, couldn t fix the safe...
Beautiful and very clean hotel! Perfect location! Away from the busy downtown Manhattan but a quick walk if you want to go to the busy part! Staff was friendly and very quick check in! Felt safe and the rooms are small but perfect amount of space for 2 in our room! The walk to the memorial was literally 2 minutes! I will stay here again!
Great location in Glasgow , nice facilities and pleasant staff
A Great Hotel. I will come again. I live the looby Bar. A very confortable bed. nice Team.
Nice safe location, close to subway stop and Brooklyn bridge, which we enjoyed walking across. Room was small, but very clean and modern. Very nice hotel. Would recommend!
As we went to see a festival in Knebworth it was important for us, that we had easy access to public transportation, so the location of the Motel One was very convenient for us. It´s a 10 minute walk to the London Tower and the Tower Bridge which is excellent. The Aldgate bus and subway stations are a 2 minute walk away. On both mornings when we wanted to have breakfast the lounge room was completely packed, so we decided to have breakfast in a nearby Café ( which was very good ).
We really enjoyed our stay. Lovely clean room, comfy bed, amazing double glazing that was practically sound proof. We had a small issue with a noisy neighbour, but it was delt with very quickly. I loved being able to control the temperature of our room, especially as we stayed during a heatwave. All staff were friendly and helpful. We would definitely stay here again.
Central location, friendly staff, very clean and cosy room, good breakfast
Perfect, as usual. I've stayed here over 100 times since it opened. Quiet room at the back of the hotel, car parking in the basement, lovely lobby and reception area, nice breakfast, friendly staff, location in a nice area of Paris with good local restaurants and the park opposite.
Very friendly staff and great location in walking distance to everything in downtown. Nice breakfast area with enough seating (not every Motel One can offer that). Good breakfast variety. Rooms are clean and Motel One standard. We booked a room with a balcony. Great view. Comfortable bed. We would definitely book this hotel again.
Thank you for the wonderful stay with you, everything was perfect. The staff was very kind and always ready to help with a smile, and the welcome you gave our little dog was wonderful. We will be back with you again soon. Thank you!
Very mediocre stay. My room (404) had a weird musty, mildew smell that was really noticeable when you first walked in. Wondering if it is related to the AC. Room amenities are minimal - no conditioner in bathroom? Many hotels give complimentary water bottles in the summer due to heat so I was surprised that Cloud One did not. One elevator was broken - so lobby was crammed with people waiting, it could take 10-15 min to wait for an elevator and when it opens, it’s filled with people. The cafe: so much potential but somewhat of a letdown. While the food is great, service is awful. Understaffed when crowded but even when it was empty, we had to seek out staff just to get a menu. At brunch, the server just stood behind the counter - we had to go to him to ask for menus (again), to ask for water, and to remind him to bring us coffee. There was no checking to see if everything was ok, to refill the coffees, or when to bring the bill. We had to get our own napkins, request silverware, and answered other guests’ questions (namely is this DYI/self serve or is there actual waitstaff). Overall, it was fine but I can’t say I’m eager to return.
We stayed here for 2 nights,the hotel does not have air conditioning and during our stay the heat in the room was unbearable. Fans were provided by reception but did not make a great deal of difference.
The hotel is conveniently located. Close to the open air weekend market and lots of restaurants. The rooftop restaurant is nvery nice. The check in was easy too. They allowed me to check in two hours early. A few recommendations: offer water in the room or at the reception. There's actually a sign that says it's offered at the reception, but I was advised to go to the roof restaurant to get water. That made no sense to me. Another recommendation is to offer an easy way guests can call down to the front desk. Since there is no phone in the room. I needed an iron and did not want to go downstairs to request one. Lastly, offer more toiletries such as lotion. I can't remember if shampoo and conditioner are offered, but I do not recall seeing lotion. Again, the hotel is conveniently located, and it's clean. Just a few minor tweaks to make it wonderful.
problemloser CheckIN/Out
When I am in Germany, I look first to stay at Motel One. This hotel is pleasantly close to the central station, and to the streetcar stops. I got a a quiet, adequately spacious room. Breakfast is always delicious.
Prompt Service, great location, friendly staff
Friendly Correct Clean
Another great stay at Motel One. The aircon was much needed in the heat wave and I slept like a log. Really friendly staff as always and the room was spotless.
Excellent hotel
I was offered Room 602, a top-floor room with a terrace. If this is indeed one of the hotel's best rooms, it would be wonderful to have a kettle available so guests can prepare their own tea or coffee. Otherwise, the room was very spacious, and the bathroom was clean, modern, and well maintained.
Great Motel , warm friendly staff, clean & perfect location.
Amazing stay as usual I just wish to deep clean the carpet
Very conveniently located hotel; I had a nice room with a view, a tea cooker, a comfortable bed and a little table (!) (an unusual thing in a hotel nowadays). The shower worked OK (could have been a bit stronger, but then, it was on the 11th floor), and the air con worked perfectly. The only (slight) drawback: a couple of shelves or a drawer to put in clothes would be nice. The staff was very friendly and helpful. The only thing I would like you to take a bit more care is the breakfast: the coffee was simply not drinkable (and I am used to the American swill), and the cheese had a very weird taste (probably not too fresh). Otherwise: a very good deal; I continue to recommend Motel One to friends.
Nice location in the city center, close to everything. the rooms are fine and well soundproof and the breakfast quit fine too
Motel one is always my preference when I visit cities. A quality hotel for a competitive price and in Manchester, when we visit the Bridgewater Hall it's so handy! As a one member I like the free water and reduced rates. I especially like the fact we have been put in the corner room ie 350/ 450 as more spacious and quiet. We chose to have breakfast in the morning as not overpriced and fresh quality food. And staff very attentive and refreshed food regularly. Bar staff friendly and complimented me on my outfit that made me feel good. Overall the Motelone ethos is high standards and good staff training that is the norm not just a one off. Look forward to my return in November ( if not before!) I book through the app so think this may be useful to add to booking question.
All perfect, check-in, parking, room
Everything was great! I really enjoyed my stay. The only suggestion I have is that it would be nice to offer complimentary water, tea, and coffee in the rooms.
Fabulous staff, great location, good breakfast. The attention to detail on the 60 different gins at the bar was amazing
All of the staff were very friendly and nice, our room was comfortable and clean, and we had a very pleasant stay!
Hotel bar & restaurant of high standard, but bedroom standard not always matching. Rather average room with remote control not working, no water provided, no bin liners
The air conditioning always switch off itself...that's no good when we are sleeping, all sweat.
Simple fast and easy check in check out ! Clean and comfortable room.
Great hotel right next to Nuremberg Hbf.
Everything perfect. Hotel Location is top.
A nice hotel in good location for my needs. Unfortunately, the AC didn't work very well in my two rooms, both rooms had musty smell (room 207 and 422). My friend had a room somewhere on the second floor and she told the AC works good there. Pillows and blankets need replacing, but the beds are really good. A breakfast is delicious, I only missed fresh berries because it's summer. The reception staff were very helpful when we arrived and later when I had some problems 🩷
Lovely friendly staff. Beautiful clean hotel
Good price-Service ratio, but still rather expensive and rather small rooms and bathrooms for two persons. Breakfast is rich, bad coffee. Staff very friendly.
Poppy was excellent and greeted me when i arrived, it had been a long journey because of the heat and train cancellations, and we chatted and i was given a bottle of water, and my room keycards, i was next to the lift so that was a little annoying during the night/early hours. breakfast was lovely, as usual, you have a great selection, and checking out was brilliant, nice and fast and poppy was lovely again, the only downside of the stay, was when i came back to the hotel the door wouldn’t open, and even though there were staff inside and it was a journey around to the other entrance, but a great stay nonless, i’d happily return many times,
Excellent experience overall. Value for money was wonderful, the location is Excellent and the hotel is beautiful. The bedroom as neat, small but overall very comfortable.
I paid £2.95 for 2 nights , the bedroom Was very small it was very basic , was very dissatisfied with it , will not return
Great location, efficient service and comfortable room. That's all you need on a short city trip!
First time staying at a Motel one hotel and it will be my go to from now on. Loved the decor, friendly staff and atmosphere nice and chilled. The continental breakfast was very well presented with lots of choice.
The only thing I missed was information about facilities, opening times, check out times etc.