Your responsibilities
Your focus: the well-being of guests and employees. By coordinating and managing the Front Office department, you will support both our guests and your team of receptionists. Your duties will also include the following:
- Checking in guests, as well as reviewing bookings, overbookings and options
- Producing duty rosters and holiday schedules
- Monitoring costs and the accommodation revenue budget
- Implementing and maintaining the quality management system
- Conducting internal coaching and cross-trainings, as well as organising development training courses for Front Office staff
Your profile
Do you have a great personality and excellent hosting skills? Then you will fit in here! Because these are our priority. You will also:
- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
- Enjoy developing employees – management experience is beneficial
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Be open and communicative and have excellent manners, as well as a solid command of (written and spoken) English and Czech
- Be a team player and willing to provide assistance across departments – we achieve our results together
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Our attractive benefits
About us
You create experiences for our guests. As an employer, we create experiences for you. How? At The Cloud One, every day is unique. Never same-same, always thrillingly different. With us, you have the freedom to be who you are – or who you want to be. Because here, individuality is what matters. With equal – and exciting – opportunities for all. We believe in an inclusive culture that puts people like you at the heart of what we do, because we know that you’re the ones who make the difference. For us, respect and success go hand in hand. We’re locally rooted: connected to the city, its culture and its people. Are you with us?
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»Fallback career quote«
– Team –