Here for our guests
We aim to delight our guests from booking to departure.
Reservation: no second chance to make a first impression
Our reservations team is usually the first point of contact for any Motel One guest making enquiries by telephone or email. And first impressions matter. Friendliness, diligence and a talent for sales are crucial skills that ensure a great stay for our guests.
In addition to receiving and processing bookings, the reservations team also takes care of registering available rooms on booking portals to manage availabilities. Skilful planning and organising is key. Experience in the hotel industry is highly advantageous for jobs in the reservations department.
Front Office: more than just saying hello
Motel One reception desks know no business hours. Our front office staff is available around the clock for our guests, carrying out check-ins and answering questions. Service quality, friendliness and approachability are extremely important to us. We want the personalities of our team members to shine through.
If your heart is in the right place and you are keen to give our guests a wonderful stay, we want you on board. Those joining from different careers should have a keen interest in the hotel industry and be willing to learn. Good proficiency in German and English is also required.
Join us as a Front Office and/or Reservations Manager
Do you have several years of experience in reservations or at the reception desk? If you are looking for your next career step, join us as a Supervisor or Manager. Besides day-to-day operations, you will be responsible for hiring and training new team members, creating duty rosters and carrying out coaching sessions. Motel One will provide all necessary training at its One University, which offers you great professional and personal development opportunities. Thanks to our expansion, we offer exciting career prospects all over Europe.
Interested? You can narrow down your job search here.
Motel One as an employer
Relevant and detailed information about working at Motel One.