WE’RE STILL HERE FOR YOU!

Same same, but different.

From 2 November, additional coronavirus measures come into force across Germany. These measures will be temporary, lasting until the end of December. Important information for you: all Motel One hotels are open and we will continue to welcome any guests travelling for business. In the morning, we offer a delicious hand-packed ‘breakfast to go’ – including tea or coffee, of course.

Everything you need to know about staying at Motel One now

Am I still allowed to travel?
As a general rule, all German citizens are requested to refrain from any non-essential travel or visits – including family visits. This applies within Germany, and also applies to tourist day trips to other parts of Germany. Hotels in Germany remain open exclusively for essential purposes and therefore cannot accept tourist visitors. We will therefore continue to be open for any guests travelling for business. Business travellers do not need confirmation from the company. At check-in however, you must fill in a form to confirm that the reason for travelling is business.

Which Motel One hotels are open outside of Germany?
- Our Motel One hotels in Austria and Switzerland are open for business guests only until further notice. More information is available on the official government websites for Austria and Switzerland.
- For our other locations, please visit the website of the relevant state health authority or the Federal Foreign Office and check the latest regulations before you travel.

What is Motel One doing to ensure the health and safety of its guests?
Our stringent hygiene guidelines, which have been verified by the testing and certification company SGS Institut Fresenius, are still in effect at all of our hotels and we also meet all other country-specific requirements to the letter. Please click here for more details.

Is breakfast provided at Motel One?
Our hotels will be offering a hand-packed ‘breakfast to go’ option until the end of November 2020. Our employees will be happy to prepare a ‘breakfast to go’ for you at your request so you don’t have to start your day on an empty stomach – simply place your order!

What if I need to cancel my trip?
From now until the end of 2020, we will allow guests to change or cancel their bookings free of charge at all Motel One hotels in Europe and for all individual reservations.


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More information is available here:

Federal Ministry of Health Germany