WE’RE STILL HERE FOR YOU!

Same same, but different.

As of 2 November 2020, additional Coronavirus measures are in force across Germany. These measures will be temporary, lasting until 7th March2021. Important information for you: all Motel One hotels are open and we will continue to welcome any guests travelling for business.In the morning we can also offer you a delicious, Corona-adapted breakfast: for example as a hand-packed "breakfast to go" - with fresh ingredients and including coffee or tea, of course!

Everything you need to know about staying at Motel One now

Am I still allowed to travel?
As a general rule, all German citizens are requested to refrain from any non-essential travel or visits – including family visits. This applies within Germany, and also applies to tourist day trips to other parts of Germany. Hotels in Germany remain open exclusively for essential purposes and therefore cannot accept tourist visitors. We will therefore continue to be open for any guests travelling for business. Business travellers do not need confirmation from the company. At check-in however, you must fill in a form to confirm that the reason for travelling is business.

Which Motel One hotels are open outside of Germany?
- Our Motel One hotels in Austria are open for business guests only until further notice. In Switzerland we are also allowed to host leisure travellers.  More information is available on the official government websites for Austria and Switzerland.
- For our other locations, please visit the website of the relevant state health authority or the Federal Foreign Office and check the latest regulations before you travel.
- Feel free to contact the hotel directly should you have any questions. Contact details are given on our individual hotel websites.

What is Motel One doing to ensure the health and safety of its guests?
Our stringent hygiene guidelines, which have been verified by the testing and certification company SGS Institut Fresenius, are still in effect at all of our hotels and we also meet all other country-specific requirements to the letter. Please click here for more details.

Is breakfast provided at Motel One?
At locations where we cannot offer our usual buffet selection due to Corona, we offer guests an adapted breakfast service or a hand-packed "breakfast to go" with fresh ingredients so that you definitely do not have to start your day on an empty stomach.

What if I need to cancel my trip?
Until the end of May 2021, we will allow guests to change or cancel their bookings free of charge at all Motel One hotels in Europe and for all individual reservations.


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More information is available here:

Federal Ministry of Health Germany