Motel One Berlin-Potsdamer Platz
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Very good
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Location of the hotel was excellent, central and walking distance to everything I wanted to visit. The bar was good, with a wide range of cocktails and gins. The rooms are spacious, quiet and I had a great nights sleep, however they have minimal amenities and could be improved by adding a kettle and a safe.
Nice stay - clear - very friendly staff - Mall of Berlin around the corner - good value for the money. Overall very good - thanks 👍🏻👍🏻👍🏻
Lovely hotel and near to main Berlin tourist attractions. Thanks Raid for the wonderful room and service. I’ll surely book with Motel One in the future :)
Our stay in the hotel was excellent from start to finish. The staff were professional and friendly, the hotel was very well located and immaculately clean and the breakfast was perfect. Value for money could not be beaten.
Top Adresse in Berlin Perfekter Service
Very good service, very clean, very helpful and respectful personells. Good diverse breakfast (organic). Very nice and central location. Although it’s 3 stars hotel, however, it’s quite tastefully and comfy designed. There is a nice terrace attached to the breakfast area where the guest are able to sit on the terrace to enjoy their meal.
Alles Top!!
Great value for money. It was a pleasant stay, reception and bar staff was very helpful and friendly and you get what you may expect for the amount you pay.
Alles super! :-)
Comfortable clean room. We were really pleased where our room was, overlooking a pretty garden, making our stay lovely and peaceful. Staff were really welcoming from reception to bar staff. The bar and terrace were so nice to relax in of an evening. Very good value for a city hotel.
Localization is perfect! Hotel was also nice and the reception was very helpful. Bathroom was quite smelly :( I think you should provide at least free water in rooms.
I left a dress shirt hanging in my room on accident, and then called and emailed the front desk to have them hold and ship it to me at my expense. The took 3 days to get back to me, and said that a shirt had not been found? So obviously the housekeeper kept the shirt for themselves. I would expect better from a hotel like this.
Everything was fine, except the fact that the room service was opening my door already at 10 AM on a day of departure despite the "do not disturb sign". Extremely disturbing!!
Great hotel in such a convenient location. Everything was clean and staff were helpful. Air-con worked. I liked this hotel and have stayed here a few times. Would be nice to have a kettle in the room and a proper water glass, instead of a cardboard cup.
Very clean. Excellent service and food. Staff vere all very friendly. Room was a bit small if you travel with big suitcases. But that's just the way the rooms are. Nothing anyone can do about it. It's in walking distance to a lot of mayor sightseeing places like Checkpoint Charly and the Brandenburger Tor for example. Unfortunately the reception could not help us with how to pay for the parking. Other then that we have nothing to complain about.
Great location, superb customer service at all stations, comfortable room and healthy hearty breakfast. We arrived late and tired from a long train ride. We were so happy to meet two chirpy and friendly front desk staff who attended to us. At breakfast, the staff went out of the way to say hi and ask how our rest was. I have always been a fan of Motel One for the service, location and great organic breakfast!
Alles war TOP!
Alles super!
Everything is up to expectations except the room door which is too heavy to open.
i have been 6 times there, I enjoy it. bed is good, room is clean, ubication is quite good. I just wish we had a little friodge in the room for keeping fresh water, especially in summer, but that's all-.
Only wish for making it better: Larger vegan options at the buffet, but as the amount of vegans visiting might not be so many I didn't account for that in my score.
Overall great stay. 2 things to improve to make it a perfect one: better iron and some broader variety of warm breakfast like for example scrambled eggs.
Great hotel in a perfect location. We were upgraded to a Comfort room and offered a late check-out, all with a smile. The room has everything you need. Clean and neat. Thank you for a great stay!
Thanks for the hospitality
The location is amazing; nevertheless, the room was too small. I was not reminded about breakfast at my check-in, and then I had to lose time in the morning to pay for it at reception ( you should have the option to charge it to the room). I was not offered my water at check-in as part of the program until I requested it again directly at reception. Service can improve.
Cozy hotel in central part of Berlin. Nice staff, excellent location. We were lucky, we were given a higher standard room at no extra charge, with a balcony and Bundesrat’s view. Totally recommend!
Very happy with my visit. The room was very comfortable, clean, and quiet. A great location for my plans. Wonderful service at both the front desk and in the lounge. Thank you!
It is always a pleasure to stay at this hotel, even for just one night. Rooms are comfortable and clean, the location is convenient and the staff at the reception is always so friendly and helpful.
Super Service an der Rezeption
I would enjoy a little fridge for keeping water and juices and cheese and ham fresh. (I like having quiet breakfast on the terrace, alone and silently). In winter I can let the food on the terrace during the night, but in summer it would be quite better to have a little fridge. Anyway, I really enjoy all my stays with you and I have two trips already reserved with you.
The heating was not functional, even though the outside temperature was very cold. Perhaps this is some kind of ESG initiative. But from a guest point of view, it spoils the experience. I’ve been using Motel One for a long time but next time will reconsider.
Shoutout to all the staffs at Motel-One Potsdamer Platz, but especially to Sara (without the H!), who helped me on 19.05.2025. Throughout the phone-call requests, at the check-in, as well as the handling of questions, one could feel that the staffs had the one-of-a-kind professionalism and readiness to help the guest and make them feel comfortable. Also a big shoutout to the staff at the Lounge Bar who helped with providing hot water, since there were no coffee pot in individual rooms. Throughout the stay, I felt well-supported and comfortable, and would definitely go for another in the future.
Coffee/tea in the room would have been appreciated
Nice room and everything was set out well and clean
alles super
Prima!
Rooms are quite small and minimalistic equiped, but clean and with a high quality bed. If you are with two, only one has space to store a phone next to the bed. If you bring a laptop no electricity is available near the small desk. Bathroom has a big walk-in shower.
The room was small but nice and clean. I always appreciate a water boiler in the room - there was none. I also missed conditioner in the shower - think all women in the world use conditioner :-) Friendly and helpful staff in reception and the cleaning persons. One detail - The brakfast was aslo very nice including the staff in the retaurant they were very friendly and efficient. You promised a free bottle of water for member - We asked for one in the restaurant/bar but we were told that we had to pay.
Room was 0n the same floor as the bar which was a bonus. We could access the garden from it. We were given our rooms together, there were 6 of us. The location was good for both walking and the train and there were plenty of museums and tourists sites nearby. Only criticism was that breakfast there was not enough space for 6 of us together as it was crowded. Also no toaster.
Alles sauber, alles top
As always, a great stay! This time, I want to especially thank Motel One Berlin Potsdamer Platz for being so attentive to my preferences as a member of the Motel One Club. It’s great to see that the membership really works – I received a free breakfast and some birthday bonuses. These little touches make the stay even more enjoyable!
Alles top
alles war gut
Fantastic location. Hotel room was lovely. Cleaned daily. Breakfast was nice. Plenty choice. Staff were helpful and friendly. Had a lovely three night stay. Free updgrade to a terrace room on arrival was a lovely gesture
Fantastic location. wish the room had a mini fridge or a kettle in order to be able to prepare some coffee in the room. No safe was also in but the girls at the reception were able to assist me.
Alles top
A bit expensive for a room which was not cleaned during the whole week: you could offer a reduction or a few drinks at the lounge as a compensation for the choice not to have the room cleaned! I had to request some toilet paper (after 5 days) and bring it myself to the room :(
Very nice exprerience and hotel. The only thing that could be added is a small refrigerator in each room, so as to save some food and drinks.
i know you can't re-design the rooms, but it is annoying that there is no socket next to the table (to plug in laptop) and not enough hanging-space for a 9-night stay. Also my original room - 267 - was directly above the terrace where people went to smoke from the bar, and on the one night when I tried to go to bed early, I kept being woken up by people talking below my window. The following day I managed to change rooms.
Everything’s fine, excellent position, people are kind. Wifi didn’t work in room.
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Location and surroundings
A TOUR OF BERLIN’S DISTRICTS
Explore the districts of Germany's capital on this tour from Mitte to Charlottenburg.
Hotel Berlin Potsdamer Platz
Situated directly at the Mall of Berlin with its 270 shops, our Motel One Berlin-Potsdamer Platz allows you to watch the Bundesrat at work from a unique angle. Our One Lounge – living room, breakfast café and bar all in one – offers you an excellent view of the building in which the state representatives make important decisions.
The interior of the hotel is decorated with a print of the Wertheim department store and a timeline of its history. "Tresor”, Berlin’s first techno club that was located in the former vaults of the department store, is represented in our interior design as well. Our cosy outdoor lounge offers you a green oasis in the middle of the metropolis.
Are you craving some calm amid the hustle and bustle of Berlin? You've come to the right place. At Potsdamer Platz, Berlin presents itself as a true 21st-century metropolis: glassy office towers soar towards the skies, the super-modern Sony Center beckons with its cafés, restaurants and entertainment opportunities, and the Dalí exhibition offers world-class art. Venture just a little further to get to Brandenburg Gate, Tiergarten, the Berlin Philharmonic and many other important sights. The government district and central station are easily reached as well.
Book a room in our affordable hotel and immerse yourself in the lively history around Potsdamer Platz.
