Motel One Berlin
10 Hotels in Berlin
What our guests say
Very good
Overall rating from 43,998 ratings
Friendliness 9.4 of 10
Cleanliness 9.1 of 10
Reception 9.3 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.7 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 8.3 of 10
Great location, lovely staff. Very helpful. My negatives are rooms are quite small and no kettle in the rooms. Love to come back after being out and have a cup of tea. Instead you need to go to the bar and wait to be served. Can be busy down there at times
Super.
As always clean, efficient and comfortable. However with a bathroom fan that wouldn’t turn off, and for the first time ever from the many times I’ve stayed here, very noisy neighbours, it wasn’t restful.
On the surface when I arrived, I thought no bath and the room is boxy and overlooking à street and train tracks. But it was very quiet, and clean. The bed was very comfortable. In the morning, we decided to pay for breakfast there and they had lots of vegan options. It was a continental, not a cooked breakfast, with a delicious selection and warm breads. Above all, I found the staff super friendly and accommodating. We had a few quirks like needing a vase for flowers and asking for double espressos as part of the breakfast(this was not on offer in the coffee machine) and both times, they were more than happy to offer what we asked for witg à friendly smile.
Great location, the room was very clean an we had a very nice view.
War alles perfekt
Toller Service
Very friendly efficient staff, clean comfortable rooms at a fair price.
The staff was friendly and the location was perfect. My only complaint is that the big black couch in the lobby is disgusting. Also: it would be nice to have some food available 24/7
Live the organic and vegan options at the breakfast (especially vegan "sausage" and "cheese" and also Bionella). Please continue! However, the bedroom was very expensive this time (>200€ for a standard room). I guess, there were some events in Berlin that were the reason for this.
Climate control knew only two steps: off and sauna. Had to leave the window open to achieve a comfortable temperature. Bathroom didn't seem to have any working ventilation.
Great staff. Nice lounge. Clean rooms.
Very warm welcome by Kim Carolin who made it possible for me to check in a little bit earlier. She was also super organized and took my company details and issued the invoice straight away. Something I haven’t experienced before. Room was clean and quiet. Breakfast was fabulous. Would definitely recommend to stay
Friendly staff, clean,
Check in was a bit harrowing, as they struggled to find my reservation until I was able to produce my confirmation email. The rooms are clean, quiet, and comfortable, however in retrospect not ideal for business travel due to lack of space to hang clothing and to iron garments. I would strongly suggest that you put fans in the bathrooms. As much as we are environmentally conscious, we did not re-use the towels as they do not dry out in between uses, and thus requested fresh ones daily. A fan would allow for less moisture in the room. Housekeeping also did not provide fresh cups each day. Bed was thoroughly comfortable. All in all, good value for the price and suitable for vacation stay.
Alles TOP!
A good hotel with some reservations as mentioned below. Absence of electrical things - sockets, kettles, fridge.
Wonderful stay at the super convenient Upper West Motel One in Berlin
Would be nice that if you put beforehand that you do not want cleaning in the room - that you do not need to hang anything extra on the door to make the staff aware of it - why are you even asking that then? Secondly - if we do our check in alone and the check in aswell and not ask for cleaning - who is working in the hotel then? Would be nice to appreciate this with like a stupid discount of 5€ or so. And if we get water as “members”, then this water should wait for us in the room. Not be handed out like the bar is the reception. Terrible! Additionally - the coffe at the breakfast is sock water. I know that german coffee culture is like 0, but the guests in the hotel are mostly not german. Offering me a coffee of this low quality for this price of breakfast is really embarrassing. Additionally only having boiled eggs is really questionable. The worst breakfast I had in my life in a hotel - and I was all over the world, including England - and there the food is terrible. But your breakfast is topping all of it. The WiFi is a PUBLIC NETWORK? How sick is this. I thought safety of data is in Germany kinda important.
Lovely staff & great place to stay. A critique for Motel One, the entire chain: Booking was a bit troublesome because website was down, I could not book online, nor become a member of the BeOne Club, my confirmation of booking via link kindly sent by mail also turned out impossible due to the system failure. Guaranteed booking by phone transmission of credit card info initially seemed not acceptable these days. As a "born-analogue" person, my preference is for great flexibility in booking routes, & stable pricing no matter which booking method, independent of silly marketing ploys like club memberships.
Whilst we had a beautiful view from our room, we were disappointed that there was only one chair and therefore we were not able to sit together. We would have appreciated tea making facilities in the room. We were made very welcome after our delayed flight which meant we got to the hotel at 02:00.
I really enjoyed my stay at the Alexanderplatz hotel, in particular the lounge area = very stylish and the cocktails were delicious! I will need to return when the Roof Terrace is open. The one area that really needs improvement - is the clearing away of breakfast plates when customers have finished with them, this was also an issue at a recent stay at a motel one in Manchester. Just because you have a buffet style breakfast with clients serving themselves, you still need to have staff going around regularly - like every 10 minutes - during the breakfast time to clear dirty plates. Otherwise as has happened at all motel one that I have stayed at so far - guests come down for breakfast and cannot find anywhere to sit which has a clean table - not a nice start to the day! I also heard other guests complaining about this too, so I hope it will be something that motel one sorts out soon - then I will be able to give a 10/10.
The bathroom ventilation could be stronger, it steams up quite quickly
The hotel is very comfortable and clean. The stay was made great by curtious, and helpful staff. The bar offers a fantastic selection of Gin and its service is fab. The hotel is located centrally in Berlin-Mitte with public transport in close proximity.
Alles top
alles super
The hotel location is excellent and very reachable by using any means of transportation. The rooftop bar is nice. Service staff and reception were friendly. However, the standard rooms are extremely minimalistic. No kettle, no phone, no hand or body lotion and no desk. Also, bottles of water are only available to those guests who book directly with them. Many of them would not be knowing about this beforehand. I did not get a bottle, there were no water dispensers in the hotel elsewhere and the tap water was tasting funny. So it created a bit weird situaton for me.
Great location to Bahnhof Zoo and the shopping district of Ku'damm. Did not take the option of breakfast at the hotel, since there are many other bakeries near by. Room was clean but tight.
Functional yet sophisticated minimalist yet spacious
Alles war bestens.
Good value for money, friendly and courteus team, clean room and great bar!
great Location, friendly Staff, breakfast good enough, The Staff all around is so helpfull and they smile made my day. Thanks @Cesar and @Myrza
great location, clean and quiet room, friendly and helpful staff
The only thing it lacks is being able to have a mobile key and not needing to wait in line at check-in
• Great room, clean and well presented. The only negative was that the usual comfortable chair was missing from the room so it was necessary to sit either on the bed or the desk seat. Also there were no tea/coffee making facilities. • Professional and helpful staff. • Good breakfast but no hot food and it also became a little boring after 5 days of having the same choice each day. • The 10% members discount on reservations is a great step forward. • Paper cups in the bathroom were sometimes removed by housekeeping and not replaced.
Beste Rezeption
The service was excellent. I arrived in the early morning and needed to sleep. I was able to get a room right ahead and they saved my trip to Berlin. I also had a late check out when I was leaving two days later. They were very helpful and service minded. Perfect stay! I’ll come again next time with pleasure.
In general we had a great time. We did the late Sunday checkout and were disturbed 3 times by room service asking when we were leaving. The shower temperature kept switching from extremely hot to cold causing us to nearly burn ourselves with the temperature changes.
Great location, great staff, easy parking with option to charge your electric car. One minor nuisance are the showers, the water easily spills from the edge onto the bathroom floor. Which can easily be solved and is simply a design flaw.
In general a nice stay again, but the staff seems to go downhill. Breakfast seems understaffed with understaffed with tables full of dirty dishes for a long time. Some staff at reception rather rude.
Best Hotel in overall Berlin
Very friendly staff and smooth check-in. We really enjoyed our stay and would love to come back!
Thanks great
Very clean, staffs are friendly and great breakfast. Single room are bit small but enough for one person travelling for business or visit.
Comfortable hotel with excellent public areas
Very clean, and very well situated. Everyone that I met has been lovely and helpful. The breakfast was very good, with a lot of choices. But the bed wasn’t very comfortable, mattress and pillows were too stiff. After 5 nights, I came back home with a stiff neck. Also, it would be nice to have hair conditioner.
Friendly staff
Alles Top!
Very central yet very quiet, very clean and seems very new. Modern and warm design. As in other motel one hotels, the room is very comfortable and has a spacious feeling relative to its size due to the fact that there is no desk. But the loby is very welcoming and has desks one can comfortably sit and work with a laptop. The only downside in this specific one is that during breakfast, the entire loby is used for breakfast.
I booked on the website of the hotel, after I had a phone call w/ the reception, during which I was promised a lower floor (2nd floor), in the booking I wrote an explicit request for lower floor. Then I was bombarded w/ automatic emails (absolutely unnecessary stress) — in none of which the lower floor was mentioned. Then I had to explicitly write to the reception to ask for confirmation. They replied that "my request was added to the booking" — without any information what exactly was added and if really a 2nd floor. Eventually it was a 2nd floor, but the whole experience cost me such a stress, that I am not sure I will book MotelOne again. Besides, I cannot use an elevator and your staircase is horror — full w/ building materials and equipment, the fire sensors are disabled w/ plastic gloves, the air is unbreathable. Horror. Horror.
Switch on. beOne.
Your benefits at a glance:
Berlin - Discover all facets of the metropolis in ten Motel One hotels
More than 200 years ago, the poet Jean Paul famously noted: “Berlin is rather a part of the world than a city.” This is more accurate than ever: Berlin is incredibly diverse and exciting. We will be happy to welcome you to our ten affordable hotels in Berlin – after all, each district, each neighbourhood and each hotel is unique.
Our design hotels skilfully reflect the urban influences of their surroundings, beckoning you to relax and be inspired in the cosy lounge chairs made from sophisticated materials. Start the day with a healthy, organic breakfast and end it in a cosy box-spring bed. Free Wi-Fi is a given.
Budget design hotels in Berlin – your Motel One
Years of separation into East and West gave the German capital a unique character. Today, it is a young and creative metropolis bustling with events, a dynamic start-up culture and an international art scene. Of course, it is also the home of two football clubs – Hertha and Union –, delicious döner kebab and currywurst, and the notoriously direct Berlin dialect.
- the Reichstag building near the new central station
- the Museum Island
- the “City West” with its Kaiser Wilhelm Memorial Church, Kurfürstendamm avenue and the KaDeWe department store
- the remnants of the Berlin Wall, e.g. at Checkpoint Charlie
- the Alexanderplatz square with its soaring TV tower
- and, last but not least, the famous Brandenburg Gate
You’ll need more than one night to take in all these highlights. And the list is far from exhaustive. There's also the Bellevue Palace, Potsdamer Platz, the Berlin Philharmonic, Nikolaiviertel, Hackesche Höfe, East Side Gallery and countless museums. Each of our design hotels is situated right around the corner from something exciting.
On top of all its cultural highlights, Berlin is surprisingly green and full of attractive parks such as the Tiergarten – perfect for an outdoor breakfast. For a slightly different green space, head to Tempelhofer Feld: the former airport now a huge public park right in the city centre. The old runways are playgrounds to wind sport enthusiasts such as street kiters, while the grassland in between is a protected biotope. Typically Berlin!
The different districts of the city all have their own, distinct character: from the elegance of the old west in Charlottenburg to modern art and design in trendy Berlin-Mitte, from the lively alternative scenes of Kreuzberg and Friedrichshain to the multicultural ambiance of Neukölln. Each area is a city in its own right. A leisurely walk through the streets of the capital will take you past historical architecture, original street art and many other influences.
Book a room in one of our design hotels and start exploring Berlin, one of our favourite parts of the world.
