The beOne membership programme (‘beOne’) of the Motel One Group (Motel One GmbH, Tegernseer Landstrasse 165, 81539 Munich including affiliated companies under Section 15 of the German Stock Corporations Act (AktG)) rewards registered guests (‘members’) for their membership. With direct online bookings through their beOne profile, members receive the benefits described as follows. The basis for a membership is formed by the terms of participation described as follows.
1. PARTICIPATING HOTELS
The programme applies for all hotels operated under the ‘Motel One’ brand name by a company of the Motel One Group at the time of the respective stay.
2. PARTICIPATION IN THE PROGRAMME
2.1. Conditions of participation
Participation in beOne is open to all persons who are legal adults or legally competent according to the laws of the country in which they reside. If this is not the case, beOne membership does not come into being in the first place.
2.2. Admittance to beOne
A person can gain admittance to beOne in the following ways:
When registering, all required fields must be answered truthfully and in full. To participate in beOne, a valid email address must be provided. It is not possible for two members to use the same email address. Members may not share their password with third parties and are responsible for the use and confidentiality of their login data. If the registration is successful, the member immediately receives access to their beOne profile (including access to the various functions of the membership area on the www.motel-one.com website, online booking as a logged in member, etc.).
Changes to the email address, postal address, name or other relevant information can be made directly by the member in their beOne profile on the www.motel-one.com website.
Participation in beOne is free. A physical beOne membership card is not issued.
2.4. Consent to receiving newsletters and other information
By joining beOne, the member consents to receiving electronic messages about the programme (general information, overview of bookings, personalised information and ‘offers’, etc.). If the member does not wish to receive such information, they must cancel their membership with beOne (see item 4).
2.5. beOne profile
beOne can only be accessed digitally via the web page https://www.motel-one.com/en/services/be-one/. All information about beOne and participating in the programme is available on the web page https://www.motel-one.com/en/services/be-one/. The beOne profile enables members to do the following:
- view and change saved contact information;
- add, view and change their billing address
- add, view and change their payment information;
- add, view and change their partner code;
- view bookings and reservations; and
- view their booking history and change current bookings if necessary.
Members are required to keep their personal information (name, email address, postal address and other information relevant for the booking) up to date and to enter any changes in their beOne profile. Online access may be interrupted for reasonable periods of time for the purposes of maintenance or improvements to beOne.
3. BE ONE BENEFITS
3.1. Registration benefit
Upon successful initial registration, the member receives a one-time voucher for a breakfast that can be redeemed during a future direct online booking through their beOne profile. The voucher must be redeemed within three months. If the member cancels their membership and rejoins, they are not eligible for a new voucher.
3.2. Recurring benefits
When booking through their beOne profile (on www.motel-one.com or via the app), the member also has access to the following recurring benefits: