Motel One Frankfurt-Airport
What our guests say
Excellent
Overall rating from 2,123 ratings
Friendliness 9.5 of 10
Cleanliness 9.4 of 10
Reception 9.4 of 10
Lounge & Bar 9.1 of 10
Location 8.4 of 10
Room 8.9 of 10
Bathroom 8.9 of 10
Free WiFi 9.3 of 10
Value for money 8.9 of 10
Breakfast service 8.8 of 10
alles prima
Alles in allem top
Super Service
The rooms very confortable and the asian girl at the reception very gentle and professional
Very friendly staff, clean rooms, excellent breakfast.
Motel One at any location provide consistent lodging environment and good customer service, not to mention very competitive pricing. I will always stay at Motel One where available.
My requirements were met..I had a short stay but nice as usual
Alles Top 👍
We had a great stay at MotelOne. The beds were comfortable and even though it is located close to the autobahn and the airport, we didn't hear any noise from outside. Staff were friendly and very helpful. The only things missing were a wee fridge and a kettle.
Everything’s a great Mozel One experience - except you can open window just for a short time since it’s too noisy outside.
Alles war gut
Motel One is always planned prior to flights from FRA. Great place. Shuttle is easy, and for a small fee we can leave our car on site, grab the shuttle from the airport and go. 5 stars.
Overall stay was great, friendly reception. We stayed one night to attend an event nearby and came back around 1am. We wanted to sleep in until checkout time (12pm) but the housekeepers opened the door TWICE (around 10am and 11am) with master key. No privacy and no respect for the checkout time. We didn’t hang “Do not disturb” card as we were only staying one night. Highly recommend to place it on the door if you want to enjoy without disturbances.
Hi, as you can see by the scoring system I was quite happy with your Hotel. I had to deduct some points which I´d like to shortly explain: Location: There is a bus station nearby, but it takes a while to get downtown. I was still happy since we were able to be somewhat noisy without complaints. Bathroom: I tried rooms from the basement floor to the fifth. Sometimes water pressure is kind of low. Also, since there is no door or curtain, the bathroom floor will inevitably get soaked. This could be seen as a safety hazard. Wi-Fi: Depending on the room you get Wi-Fi is great or not so great. There was a time I had to take an online Meeting in front of the bathroom to be visible. Breakfast: The pastries were awesome! I would've loved some sunny side up or scrambled eggs, but I guess that's personal preference.
Overall a good experience. For the price of the breakfast, I would have expected a warm buffet (scrambled eggs, sausages, bacon, mushrooms etc.), though.
tiptop
As always, friendly people, well organized and check in and check out is a dream. Many hotels can follow your set up. Greetings Mark Willems
In general I love your concept and hence am a frequent guest. But if a hotel is declared as an airport hotel and turns out to be a decent distance away, I don’t expect to pay for a shuttle.
Very friendly and helpful staff. Very good breakfast service.
I Always stay at Motel One Hotels, when I'm in a Business Trip. But this time, IT wasn't good. CheckIn via App didn't Work, Theo room wasn't ready, so i Had to Go to The reception to get a Clean room. And my Credit Card was Charge twice.
Alles top
Typically good Motel One experience with one major caveat: I have no idea how someone has the idea to move the parking ticket dispenser back so far that even if you drive up close to it, you can't reach it without taking off your seat belt and catapulting yourself out the window. Absolutely idiotic!
Alles super
As usual in MotelOnes, the house is excellent. Only one factor leads to 9 out of 10: the location.
Good service
Extremely friendly and welcoming!
For me it’s always a pleasure to stop in Motel One Frankfurt airport. Every time I travel for business, I am here. Gabriel and the hotel team are always customer oriented, going the extra mile and welcoming you with a smile on. Hotel is very clean tidy and looked after.
Me and my family were welcomed in the hotel so professional and warm hearted! All teams (morning and evening) are super helpful and kind! We didn't want to leave! Thank you for such perfect hospitality!
Alles war gut.
We always stay here on our way back to the US, it's close to the airport. It has the Goldstein Haus (restaurant) in walking distance. Breakfast is really good with a big selection.
My stay at the MotelOne was excellent from the airport pick up by the attentive Ibrahim to the check in Team and especially the breakfast crew. Wow, this team has customer service down to an art. The genuine caring service is being what I dare to expect considering the great price. I felt at home within minutes. Thank you for your amazing crew!
Just perfect, work travel, 3 days and everything was just right. Atmosphere, decor staff, bar, breakfast, service - all excellent especially the staff & their engagement
Alles top
Super fast and friendly check in. Clean and comfortable rooms. Affordable parking available at the hotel. Breakfast price is too high.
That was perfect. Some cold bottle of waters free of charge would be perfect.
Very friendly front desk and bar personnel Rooms as always at Motel One just fine Location convenient
Staff were very efficient & all services provided were great!! Kudos!!
I was traveling from US to Azerbaijan and had a long layover in Frankfurt-Airport and thought I would need somewhere to get a few hours of sleep. When I looked up the hotels near the airport Motel one seemed to be the cheapest. I was surprised when I got there. That kind of quality is hard to find in that price range. Everything was clean and beautiful, the staff was helpful and friendly. The only thing missing was a toaster :) Thank you!
My room was great. There was no food to eat for dinner.
I had to get a room last minute very late at night. It was easy to do the reservation online on the App - check in was quick and I even got the offer for a late checkout wich I used. The room I got was locked at the 5th floor towards the City - so it wasn’t as loud. But still as the Hotel is close to the airport and the highway is passing by right behind the house you of course could hear the planes and cars. But if the window is closed there were no noises to hear. The breakfast was good just like expected, the stuff were super friendly. Overall I absolutely recommend to stay here if you are looking for a place to go before you take a plane or hiding back home.
Great people, great service.
Top!
Like Home
Overall it was a pleasant stay. I would prefer more variations for breakfast. The cleanliness could be improved also - especially in the bathroom
The price, including breakfast, was euro 228.90 for one night, instead of the usual 79 euro for the room and that is in my view exorbitant. The motel is an average low budget hotel all respects, except for the breakfast, which is excellent. Feeling a bit taken advantage of, I will not, as in the past, first Lok for a motel one when talking to destinations where such is available.
Good hotel, bathroom small. Used shuttle bus to airport which was a very hood service. Good breakfast and staff very pleasant
nice and clean hotel. Friendly people at the reception.
Room could have been a little bigger. Good noise insulation, though! The breakfast buffet (like in all Motel One locations I know) could do with some warm dishes like scrambled eggs, sausages, bacon etc. There was a little hair under one of the pillows on my bed when I first entered the room. Please note re. my rating of "Location": the rating is for the area the hotel is in, not the hotel as such
Staff was extremely helpful and friendly. I had a problem, and they fixed it with patience immediately. Room had a nice view, was very clean. Wonderful shower. My only disappointment was that it cost 10 euros each for the shuttle from motel to the airport.
I liked the stay and the room was really comfortable. I really missed a kettle and some tea in the room, as well as a fridge with some drinks. Apart from that I really enjoyed the stay, thank you for that.
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Everything you need at a glance
Location and surroundings
Hotel Frankfurt Airport
Once you have safely landed in our design hotel at Frankfurt Airport, we will be happy to serve you a healthy, organic breakfast in our One Lounge. The impressive aeroplane graphic in our lounge is an inspiring backdrop for breakfast in the morning and cocktails in the evening. Sit on cloud nine in our comfortable Baxter leather armchairs and enjoy the atmosphere conjured up by our clouded sky made of Bocci lamps. Ready for take-off?
Frankfurt Airport is Germany’s primary traffic hub and the namesake of our Motel One Frankfurt-Airport. Situated in the office district of Frankfurt-Niederrad, the hotel offers affordable accommodation to travellers before or after their flights. Thanks to its proximity to Messe Frankfurt and the centre of the financial metropolis on the Main river, it is an excellent base for tours of the city. The A5 motorway at Niederrad is within easy reach, and you can find a bus stop within just 200 metres of the hotel. No matter where in Frankfurt you want to be: you’ll be there in no time. Until then, enjoy your stay on board our Motel One and let our crew look after you.
