Motel One Berlin-Tiergarten
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Very good
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The staff at reception were quite incompetent and unfriendly.
Very disappointed to be charged so much in excess of the standard price on this occasion. Also the withdrawal of complimentary coffee, a basic provision at most decent hotels conveys a penny pinching meanness. . These two issues along with unsatisfactory room cleaning have left us disenchanted with Motel One. We have stayed several times in your Berlin Tiergarten hotel while visiting friends and have recommended it to others. We will certainly no longer recommend Motel One and will probably look for an alternative hotel for our next visit.
It would be great if you offered more men’s bicycles for rent. Most of your bikes are women’s models with relatively small frames, which can be less comfortable for some riders. It would also be convenient if rentals could be booked directly through your website, rather than having to fill out a paper form as is currently required.
nice modern hotel in a lovely and convenient area. Friendly staff but chaos management.
Everything was as expected despite having the Berlin Marathon the same weekend! Nice room on level 10.
Unfortunately a motel one already a little bit older, it was not as clean as I was used so far from a motel one.
The stay was relatively comofortable, in clean surroundings. However not having anything as basic as coffee making facilities in the room was rather inconvenient. Also the clothes hanging space wasn't sufficient for a stay of a few days. The TV was also a weird setup. It was only possible to connect an Android device to the TV display, not an iPhone or Mac. Finally, I spent a rather large amount of time waiting around for the elevator. There has to be a better system for optimising 3 separate elevators so people aren't waiting for one for 5+ minutes.
Everything was very good. My company did not like the fact that the last night was charged almost double the regular price that was charged for the previous 6 nights I stayed.
Alles top
Bathroom smelled like sewer all the time.
The very bad smell of the toilet was an unsolved problem
A good location near a metro station
tolles Hotel
Great Spot for a Hotel in Berlin. Nice people, good rooms and low priced tariffs. Highly recommended.
Mostly good. But the hot water ran out twice, the walls are poorly insulated for sound and there are only small duvets with no option to change for a double duvet.
Clean and adequate room. Nice roof top balcony. Mine had a rear room with not so attractive view but my travel companions got front facing with good views of city. Being a smoker I welcomed the ashtray. Was out a lot so having here as a base was great with 5 to 10 minute walk to underground station. Complimentary bottle of water on first night. Bed comfy enough but pillows too spongy didn’t aid the greatest sleep. No in room facilities (fridge, kettle) was disappointing but understandable at price point. Didn’t eat breakfast but looked nice. Staff were very welcoming and bar was a nice place to unwind after busy days.
Clean, friendly, good breakfast
As usual, the personnel was friendly and helpful, be it at the reception, bar or breakfast. Thanks;
Staff very friendly and helpful. Comfortable, wide bed. Central location. Lovely bar area. Great choice at (continental) breakfast. Garage underneath hotel which is not included in price but flat rate is reasonable. Lack of storage space for longer stays but perfect for short stays.
Super Hotel
why go anywhere else? for our needs the perfect location, safe parking downstairs, super friendly staff, very clean and quiet room. we will be back next time we are in town ...
Overall very comfortable experience as always! Motel One is always great for the price and location.
Super alles gut 😊
Alles war Perfekt
Great friendly and helpful staff - receptionist even came out to explain that the parking garage is full (despite the green light) and explained alternatives. Great that flexibly a room change was possible. A power socket near the (tiny) desk would have been great to plug in the laptop. Elevators took very long, not all seemed to operate.
Special thanks to the receptionist who helped us extraordinarily. I can’t imagine a warmer welcome and genuine friendliness. Make him manager and you never have to worry about customer obsession! Best regards!
Very nice accommodations, clean, modern and in a great location. Excellent price and great breakfast.
one issue 1) the metal bar where you can hang you coats is attached into the wall bordering on the next room.So whenever a guest or the cleaning lady moves the hangers in the next room it is very loud and can actually wake you up. Either using plastic hangers or plastic bar would easily solve this. Maybe it was not installed incorrectly Good things; -the tv can be easily connected to android phones. Hdmi could also be used -wlan had about 60 mbit down and 30 mbit upload and was stable.
alles rundherum prima!
Super
alles gut!
Overall very good but a few niggles with the room.
The stay was really good, people are great and the room is nice.
Friendly staff, quit room and excellant breakfast. No complaints at all.
Good central location. Friendly staff.
I HAD A STANDARD ROOM. I EXPECTED TO HAVE A MINI FRIDGE IN THE ROOM AND TO HAVE TOWEKS CHANGED AFTER 2 DAYS OF USE
Really friendly, helpful staff Quiet room as I requested Lovely bar area Great location Highly recommended
We had a great time at your hotel. The room was very clean which is very important for me and the staff was friendly and helpful. We even got an early check in. I can only recommend this hotel. This was my second stay at the Motel One and I decided to stay in it after someone recommended it to me
Alles gut
Alles top
alles gut!
Nice hotel, very centrally located in Berlin. Good service. The staff members really make you feel welcome.
Good: quick check-in & check-out, friendly staff, good bar Improvement area: there were things from previous guests in the cupboard (e.g. nail polish) - should’ve been removed before other guests arrive
I stayed at your hotel with my wife between the dates of 8 and 13 May 2025. I am a person who travels to Europe frequently due to my job and I used to prefer Motel One if there was one in European cities. But I don't know if I will prefer it from now on because the heating system in your hotel was not working. When we went down to the reception, they said that since the season was temporary, they put it in summer mode and therefore the air conditioning only gave cold. We had a very hard time in the evenings, especially in Berlin, since the temperature dropped to 3-4 degrees at night in May. After a nice Berlin tour, it was very difficult to go to a freezing room and try to sleep under the covers all night and try to warm up, so I don't think I will stay at your hotel again, at least in winter and spring and autumn, maybe in summer I can give it another chance. I will also add a comment like here to Google comments. Best
Alles gut 👍
Friendly personnel, good service, nice atmosphere
nice, lovely hotel, next to the metro station
Great location, nice hotel, friendly staff - I like the social spaces in the hall - inviting for a late night drink as well.
Wie immer bester Motel One Standard.
All was perfect
Gallery
Everything you need at a glance
Location and surroundings
A TOUR OF BERLIN’S DISTRICTS
Explore the districts of Germany's capital on this tour from Mitte to Charlottenburg.
Hotel Berlin Tiergarten
Let go of the urban noise and float to space in our Motel One Berlin-Tiergarten: inspired by Urania, the muse of astronomy, we have designed our hotel with the planetary system and the endless expanses of space. The One Lounge is decorated with the planets and their moons; the back wall of the bar is a mirror-plated space graphic in glass, and hundreds of LEDs simulate an infinite starlit sky. Even the bar stools resemble spaceships! The comfortable Swan Chairs by Fritz Hansen and the Tom Dixon lights complete the design concept of our hotel. Who can stay grounded with a backdrop like this?
Berlin City-West near our design hotel boasts a cornucopia of exciting highlights: the KaDeWe shopping paradise, the Kaiser Wilhelm Memorial Church and Ku’damm are within walking distance of each other. A few steps more will take you to Tiergarten. This spacious park with its famous centrepiece, the Berlin Victory Column, is a magnificent place for a leisurely walk.
Book a room in our Motel One “spaceship” and explore the great beyond of Berlin.
