Motel One Zurich

07 Apr 2026

This isn't my first time staying at a Motel One. The stay was very nice; the rooms are spacious and clean. If there had been a kettle with tea and coffee making facilities in the room, the rating would definitely be a 10.

06 Apr 2026

thank you Ioannis for fast and kind service and great coffee

05 Apr 2026

Still a lot of things missing, no coffee machine, nor phone (not working at all) in the room and also besides soap (was also not working) no articles in the bath. Toast in the bar downstairs was sooo bad and simple that a 5 year old kid could do it better and it was sold like a Mediterranean style toast. Really bad…. Breakfast was okay Shower was full of limescale on the floor.

01 Apr 2026

My 15th stay with you and as ever always a pleasure. Smooth experience for the entire stay, and always great to see familiar faces at breakfast as always. I look forward to returning again soon.

30 Mar 2026

Room was very quiet. For our business trip it was good location. As for the breakfast I missed eggs and sausages, but otherwise it was good.

30 Mar 2026

1) heating did not work 2) quite frequent client had an issue with the room (due to the booking agency) not solved...

29 Mar 2026

Great

25 Mar 2026

small rooms, good place near city, breakfast without scrambled eggs, relaxed atmosphere

25 Mar 2026

this is incredible to not have fridge in the rooms. there are so much purchases could not made by us in the city due to lack of fridge. this is the most common unsatisfactory thing but very very dissapointing actually. only for just one cheap fridge we cannot be satisfied from our stay.

24 Mar 2026

Clean, comfortable and friendly staff

22 Mar 2026

I am a MotelOne member and I have stayed in this hotel multiple times as I am a regular visitor to Zürich. On this occasion the stay did not meet my expectations. We stayed Thursday and Friday night and on both mornings we were awoken by loud, regular banging on the door at 09:15/09:30. I had specified that we were there for leisure in my stay. We also raised this on our departure and the receptionist was quite rude/unhelpful to say it is due to a lot of business travelers, which I don’t think is acceptable.

21 Mar 2026

great location, friendly staff, clean room, fair price..., to only minus no parking. but hey, if you on foot there is not much better in central ZRH!

21 Mar 2026

Very friendly staff - ready to assist in any requests Nice place clean and excellent location Our stay was very pleasant and enjoyed every moment The bar was fantastic 🤩

20 Mar 2026

Always a pleasure!

20 Mar 2026

The reception and breakfast staff are excellent, the location is ideal, and the room size is perfect for a single guest. The only thing I missed was a gym—even a small one would have been nice.

20 Mar 2026

Very friendly Team. Highly appriciate all your kindness.

19 Mar 2026

The room was fine but for that price and 3 stars I'd expect at least a kettle with coffee/tea selection. It's a standard offer in Europe. I didn't go to breakfasts as my colleagues told me that it was only cold buffet.

19 Mar 2026

Great experience as always!

19 Mar 2026

I had a very pleasant stay at this hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the overall atmosphere was relaxing. I would definitely recommend it and would be happy to stay here again.

19 Mar 2026

All the staff were very nice and kind. Special thanks to Atef for his warmness and supports:)

18 Mar 2026

Appreciated the central location, friendliness of staff and good vibes at Motel One Zurich. Room and bathroom were rather small but ok for me as a single business traveler. Breakfast offer and space were both nice; Bar & Lounge space I didn't use but looked nice. Mobile phones - very annoying on early morning - to be strictly banned from Breakfast space.

17 Mar 2026

The only negative remark about my stay in your hotel refers to breakfast. During breakfast, it tends to get quite congested because the coffee machines are placed in the wrong area. This spot naturally attracts the highest number of people, as most guests go for coffee, which creates a bottleneck. As a result, it is difficult to access the buffet comfortably, and people end up squeezing past those waiting for coffee. In my view, it would work much better to position the coffee machines in a different location — for example, right after entering the dining area. Coffee is usually the first thing people grab, even before looking for a free table, so separating this flow from the buffet would significantly improve the overall experience.

16 Mar 2026

kind people, especially John. Thank you!

16 Mar 2026

My stay at the hotel was very pleasant. The location is very good and convenient for getting around the city, and the facilities were clean and well organized. The staff were very friendly and helpful throughout the stay. In particular, John was very polite and helpful and assisted us whenever we needed. Overall, I am very satisfied with my experience.

16 Mar 2026

Our stay was truly excellent. The location is ideal, as it is less than a 10-minute walk from the main points of interest, which made getting around very easy and made our overall experience even more enjoyable. What stood out the most, however, was the staff. Everyone was incredibly kind, welcoming, and always willing to help with anything we needed. The level of service was outstanding and you could genuinely feel that they care about their guests. A special mention goes to John, who was absolutely wonderful. From the very first moment he was extremely kind, friendly, and always available to help us. He patiently answered all of our questions and gave us great recommendations for the area. Everything he suggested turned out to be spot on and really helped us enjoy our trip even more. The way he treated us made us feel completely comfortable, almost like being at home, which truly makes a difference during a stay We would definitely choose this place again and highly recommend it!

15 Mar 2026

clean, calm room. however I missed a table in the room for working and having calls. Room has carpet, it would have been good to have pair of slippers also a cattle in the room would have been nice. Liked the size of the room.

13 Mar 2026

Hotel is in a great location. The bar has a great atmosphere and Anastasiia was amazing with drinks recommendations!

13 Mar 2026

We always like Motel One and see it as our home in Zurich. The personel is amazing. Very nice, helpful and friendly. My criticisms are the security of the hotel. Anyone can enter the hotel anytime. No one is controlling the entrance & security. This may be a concern for many guests and I think you need to take precautions on this area. It looks like it’s the hotel policy because I realized the same issue in motel One Ulm as well. I have seen many homeless people entering the hotel and using the restrooms. Lastly, the room cleanliness is not sufficient. It used to be better. No detail cleaning is being done anymore and I found a cleaning cloth in my bathroom this time.

13 Mar 2026

I always stay at this hotel because it’s comfortable and well located. Unfortunately, this time my room faced the outside instead of the central courtyard. There’s an indoor cycling gym nearby, and you can hear the techno music they play at 7 a.m., which isn’t ideal if you want to wake up in a quiet environment. Aside from that, the services are good and I usually enjoy my stay.

13 Mar 2026

Usual high standard of design and service. Criticisms relate to room occupied. Room location (GF) required going up a floor and then down again to reach room from reception. Really tedious and would be very problematic for people with accessibility issues. Duvet provided seemed very small (length, width and thickness) - woke up cold during the night.

14 Nov 2025

I often stay at your establishment in Zurich and I appreciate the warm welcome from all the staff. The lobby and bar are very pleasant. However, I have noticed that in some rooms, the white walls are not as clean as they should be. This is unfortunate because the overall level of cleanliness is good, but it slightly affects the overall impression. I would also add that being able to purchase a hot snack during the day and in the evening would make the experience even better.

14 Nov 2025

Bar service was great and friendly service. Rooms are adequate and functional. Breakfast was ok, would have loved some cooked food. Hotel is a bit of a maze and room was quite far away.

13 Nov 2025

A very nice hotel in a beautiful building, staff extraordinarily friendly and skilled. Also, staff was very well groomed. Breakfast was much better than in other Motel Ones. We really enjoyed our stay.

13 Nov 2025

Fantastic room. Everything perfect except the beautiful glass water bottle provided in the room when I opened the seal and the bottle to drink directly from the glass bottle it had a very unpleasant smell around the rim. You need to review your process and standards with regards to the refilling of the water bottles. Being retired airline crew member I or we never use a glass provided in a hotel room.

11 Nov 2025

Dear Front Office Manager, I parked my car and, before checking out, was charged $50. My wife explained to the front office that the delay was due to her injury during the night, which made it impossible for me to move the car within 15 minutes. I also noticed that other cars remained parked for several hours without any charges, which makes this situation appear unfair. During her conversation with the front office, my wife was pressured to pay and was even told to contact the Zurich Police and pay CHF 300. I am very disappointed with this unfair and inconsistent approach, and I kindly request that you review this matter and provide clarification or a refund. Best regards

10 Nov 2025

Modern decor, warm atmosphere. Practically furnished rooms, clean and quiet

09 Nov 2025

Good but would be nice to have some small luxuries like, water, coffee, snacks.

09 Nov 2025

As always a nice room, clean and comfortable, quiet and with everything one needs …

06 Nov 2025

I enjoyed my stay, the employees were fantastic, I wish the chain would adopt the policy of a mini refrigerator in the rooms.

01 Nov 2025

All good but maybe the rooms could benefit from some privacy curtains especially at low floors

30 Oct 2025

super

27 Oct 2025

Great stay! Thanks so much! The reservation process was a little odd as we were with a group. It was 2 parts, which confused many of our attendees. I am not sure if that can be streamlined for future groups. Otherwise, appreciated the staff, venue, and location!

27 Oct 2025

great as usual :)

26 Oct 2025

Adding a small, simple kettle in the room is a small thing but such an important amenity for clients.

26 Oct 2025

Easy check-in and check-out. Staff was very pleasant. Took care of our requests efficiently and cheerfully. Helped us with some local directions.

21 Oct 2025

Not more than you can ask for! A clean and comfortable bed, well cleaned bathroom, nice and quiet room. Friendly and service minded staff at the check-in.

21 Oct 2025

excellent hotel good location staff very attentive and efficient expensive

19 Oct 2025

Staff was very helpful. Rooms were ready when we arrived an hour before checking in which was very beneficial. Rooms/bed/bathroom were on the smaller side but the balcony was a nice touch for personal space. Tricky to have two suitcases out and opened at the same time unless you’re using the bed. Location was perfect for walking around old town and Zurich Lake. Would recommend.

16 Oct 2025

top, hyper clean rooms and always a smile on the crew face.

15 Oct 2025

We enjoyed every aspect of our stay. Check-in was easy and the staff at the desk proved helpful with all of our questions. The room was clean and comfortable. Breakfast was a great way to start the day with plenty to choose from and the bar was a welcome stop after our long days. We found this hotel to be centrally located for our visit and a short walk down to the beautiful Lake Zurich. We would definitely stay here again!