Motel One Brussels
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Very good
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Missing a mini fridge in the room.
A fabulous hotel, fantastic accommodating staff and amazing location. Could not have been better.
Great location, friendly:helpful staff, large room, comfy bed, great shower, wonderful outdoor sitting space! Everything great except the wifi…cut out/turned off a lot!
Friendly and helpful staff. Rooms are tiny. I am not a fan of carpet floors. Good central location. Tried to check in online but failed, because the app got hung up at the authorization step twice.
The rooms need refrigerators
I love you guys
My family and I really enjoyed our stay at Motel One Brussels. The atmosphere at the hotel is warm and welcoming, and the staff were friendly, outgoing and hospitable. I will look for other motel one locations for our future plans. The bartender Renato is someone we I’ll always remember from our trip to Europe.
Good location, helpful staff, clean room, good breakfast
Great location. Rooms are clean and efficient. Staff are friendly and helpful. The bar is great! I recommend the chocolate fondant too!!
I really enjoyed my stay here. The hotel is in a great central location, perfect for exploring the city on foot. The staff were very friendly, helpful, and always polite. My room was clean and cozy, and the bed was extremely comfortable, I had a great night’s sleep every night. Highly recommended, I would definitely book again!
I was told I would get a calm nice room. There where bilding and drilling all days and the view was very bad. The door to the toilet was very annoying that it did not stay opened. We also didn’t get toilet paper or clean towels during the hole week. We missed a little bit more warm food during breakfast. But otherwise we loved it. And we would stay here again with a different view.
Excellent value for money, great breakfast, clean and modern rooms.
Fantastic. Amazing service, clean rooms, lovely decor
Perfect
Clean, quiet, comfortable and very close to the city centre.
Excellent rooms and staff
Very good for overall stay I used about 5 hotels of your brand in different countries yours is one of the best Very good breakfast
Nice and comfortable hotel. Very kind and professional staff.
Beautiful and comfortable room, excellent position
Great hotel, small but comfortable rooms with everything you need for a short break. The bed is very comfortable with a choice of pillows, the curtains are good for blacking out the sunlight, the shower is fantastic. We had breakfast both days and the choice of foods were varied and delicious. Both days we spent time after walking for miles, sat in the garden enjoying a beer or cocktail. Would definitely recommend this Motel One.
I had a fantastic 3 night stay. My room was comfortable, clean and well designed. The hotel staff were very friendly and the hotel was in a good location to explore Brussels from.
Room facing Rue Royal was noticable noisyer/louder than on previous visits. Thankfully the staff at the reception gave the information that I should mention this in future visits and ask if a room not facing Rue royal is available. Waiting time at breakfast/problem to find a seating place were a bit problematic this time but not dramatic Overall a good stay with the expected standard at Motel One Brussels.
The staff was incredibly friendly and helpful, I thoroughly enjoyed my stay here. The hotel was clean and well-tended after. It's location was wonderful as well, a mere 10 minute walk away from most fun activities within the city centre, many restaurants surround it as well.
Very clean, close to the city centre, the people were very friendly and polite
Really friendly staff. Quiet rooms, we slept really well. Rooms and bathrooms are small but have all necessary amenities for a city break. Great location, 10 minute walk to the center with some nice coffee shops right outside the hotel.
Good location, good value, wonderful staff. Only weakness as web site for reservations. I could not complete after logging into my be one account so had to complete via email and did not get be one discount. The hotel staff was very efficient with the reservation by email though.
Overall the stay was very good. The hotel is very clean and has good amenities. It is fine for a short stay. The windows in the garden view rooms should have net curtains for privacy. I would appreciate more gluten free/dairy free and hot food options in the breakfast.
Top
Everything was perfect, the staff, the cleaning, you get support in all you wishes! N
Clean rooms, super fancy lobby, top breakfast. Very close to city centre.
The room was clean, the interior of the hotel is nice. Breakfast selection was OK. The hotel is large so it was a bit too busy and noisy for my liking.
super
The location is excellent and staff very friendly.
Very centrally placed hotel, for some reason my breakfast wasn’t on the system!? Clean small rooms, well run.
Lovely clean central hotel with seamless check in and a lovely atmosphere overall. The room was snug but really clean and modern. Breakfast was plentiful but very strict on times so no extra coffee after 10am was a little aggressive. Other only downside was no kettle for tea making in the room but otherwise I would recommend this property and would book again. Thanks 😊
Breakfast was nice, and I loved the (very) fresh ricotta (a large pot would be brought in every morning, to be self-served in large spoonfuls) and the large honeycomb from which we could take honey and pieces. Staff at breakfast, especially Lucia, was very friendly and knowledgeable. I went early, but even then it was good that more than one buffet was set up and there were coffee machines in several places, well spread. I missed light alternatives, especially skimmed milk and yoghurt. I also wished a toilet was closer to the breakfast area (for example, to wash hands after peeling an orange!) The room was fine, but the table was too small and too high to work comfortably on a laptop. My room was to the front and it had a window from floor to ceiling which was very awkward, especially because the only option to close it was a very heavy curtain which left the room very dark. A very upsetting detail was the TV, which would always turn on when the room card was put in its slot. That boring screensaver with a rustling sound which always reminded me of a rat running into hiding was surprising at first and soon very annoying. I wish it was possible to turn it off once and for all for the duration of a stay. The bathroom was good, but the sleek design felt dangerous. I was very afraid to slip in the shower, since I had nowhere to hold on. Staff at the reception was very helpful. They kindly printed a few pages for me and were ready to had out maps of Brussels, which proved very necessary and helpful. I only wished the reception and especially the lounge/bar areas were not so dark. It strained my eyes and left me tired. It was not inviting.
Very nice hotel, ideal location for what we wanted. Room was quite small, but the balcony was a nice touch in the summer. Not much space to store clothes or luggage which was a minor problem, could really have done with a fridge as the weather was very hot, but the rooms are usually quite basic. Breakfast was excellent, staff were very friendly and helpful.
Excellent as usual!
The location of this hotel was excellent. Only a few minutes to walk to the main areas of the old town. The rooms were small but clean and had good air conditioning. The main complaints I would have, no kettle/tea/coffee in the room and no fridge.
Very value for money. I managed to check in early at 930am and got some sleep. Convenient, affordable, clean, stylish. Highly recommend!
Fantastic hotel already been recommending to family and friends
My partner and I recently stayed at motel one for a planned trip to Brussels. Upon arrival at reception, we were greeted with exceptionally friendly and helpful staff. The same staff checked in with us throughout our stay as we passed through the hotel. They could not have done more to make us feel welcome. We had an upgrade to a room with a balcony overlooking the city. The room was absolutely spotless and cleaned to a very high standard. The view from our room was outstanding with a beautiful sun set every evening. The hotel was busy and vibrant with a lovely bar and outdoor area. The location was perfect and in walking distance to everything we wanted to explore. Very happy and would absolutely come back again. Thank you!
Everything is perfect. Especially employees and cleaning.
Very lovely hotel with friendly staff. Everywhere I went was very clean and tidy and the breakfast was really good.
Family of 4, booked 2 rooms, we had a great time staying at Motel one. The staff was friendly, the hotel was very clean and the location was perfect (about 10 mins walk from the Grand Place).
The hotel room was in a very poor location. At the far end of the hotel, through a door in the hallway, we entered our room, room 500, which was one of the two rooms at the very end. Sharing a common hallway with strangers through the same door was very unsettling. The rooms were old and dingy. I thought the lack of a refrigerator in the room was a major drawback. We expressed our dissatisfaction with our room to the front desk, but we never received a response. We've stayed at various Motel One hotels many times before. Compared to the other Motel One locations we've stayed at, I can say this was the worst.
Everything absolutely amazing
Motel One Brussels has an excellent location a short walk from the historic downtown Grote Markt and the Metro. It is also close to the Parc de Bruxelles and major art museums. The rooms are modern with excellent climate control. The breakfast is large and varied. The customer service is outstanding. When I learned my train to Holland had been cancelled, scrambling my travel schedule, Paul helped me locate and schedule arrangements with another carrier. And when the Metro also came up short that day, it was Paul who arranged alternate transportation. International travel can be exasperating, but with the kind of assistance shown on this trip by Motel One, I can look back and smile. I will certainly see about staying with Motel One again.
Nice comfotable international Hotel.Better than premier Inn but similar type of hotel.Good decor.Great Aircon.7 mins walk from main railway station.Overall very good.Comfortable beds.Nice bathroom and shower..Really good staff speaking lots of languages.
The staff qas really friendly either at the reception and at the breakfast room. The ladies at the breakfast room ensures that nothing was missing, especially Eleni and Mirela.
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Location and surroundings
Attention: Car-free Sunday on 21 September! No vehicles are allowed in the Brussels region between 9.30 am - 7pm.
Hotel Brussels
Feel like royalty in our Motel One Brussels. The first Belgian royal couple awaits you eagerly at the bar, elegant velvet armchairs beckon you to rest and linger, and our royal service is, of course, a given. The design of our hotel is inspired by the famous Brussels lace. It adorns the One Lounge in countless varieties: from prints on our exquisite Baxter Italian leather furniture to a vast light ornament. Of course, the Belgian art of brewing is honoured on our very own beer menu. If you would rather relax outside, we will be happy to serve you a drink at the Outdoor Lounge in our quiet, green courtyard. Truly the height of relaxation.
Our affordable design hotel in the city centre of Brussels invites you to explore the sights of the Belgian capital: St. Michael's Cathedral, the town hall, the Grand Place and the famous Manneken Pis are in walking distance, and the international station Bruxelles-Midi/Brussel Zuid is easily reached, too. If you are looking for a green oasis in the middle of the big city, head to the nearby Parc de Bruxelles.
Book a room in our affordable designer hotel, enjoy your stay in our regal ambiance and discover the highlights of Brussels.