Motel One Brussels
default_title
Very good
total_ratings
Friendliness rating
Cleanliness rating
Reception rating
Lounge & Bar rating
Location rating
Room rating
Bathroom rating
Free WiFi rating
Value for money rating
Breakfast service rating
A very good hotel - clean, excellent breakfast and very well placed within the city. Really appreciated the clean towels everyday. The lounge was good, but the cocktails were oddly expensive (more so than the surrounding areas) so that was a bit of a let down. WiFi was available but not secure - so for business travels (and possibly for all users) this meant I had to use my data to prevent unwanted readers having access to confidential information. Otherwise all very good.
The stay at the hotel was generally good. It is very well soundproofed, so we were able to rest very well. The mattresses and pillows were very comfortable, and since the hotel is new, everything looks clean. The decoration is pleasant. I really appreciated that there were vegan options for breakfast. The only negative aspects we found were the fact that there is carpet, which is quite unhygienic, that the room doors are very heavy, and that there are too few elevators for so many rooms. The rooms are very small, but I was already aware of that beforehand; however, we were still surprised by the actual size, and as a result, there is hardly any space to store clothes. Overall, I rate my stay positively.
The hotel amenities were as good as usual. Both my husband and I love Motel One to the point of course or places to travel for leisure based on where you have a hotel. Just a few points: The lifts are weird. We have seen lift cars passing us regardless if you chose to go up or down. Also, the attendants at the breakfast table were perhaps a tad too fast to remove dishes. I understand that in rush hour. However, at sooner times when they're are lots of tables free, I think would be good to let the hosts enjoy their breakfast. Maybe they left the table for a minute to get more food😉
Great stuff in the reception and everywhere. I would expect a few more conveniences such as a more full standard breakfast and a gym. Room was small.
Very pleasant room, friendly staff, great breakfast.
Excellent, as usual. I stay here often.
the staffs are really friendly. i had just arrived from a 17 hours flight and the receptionist was really kind to let me check in a little bit early so that I could rest. The room was organized and cleaned daily. The location was convenient.
We had a fantastic stay at Motel One. From the attentive staff to the room to the food, Everything was perfect. Thank you.
Very helpful, friendly service.
Lovely room. Nice view. Easy location
Overall a very good experience. Hotel is well located for tourism but also EU institutions not too far away. Rooms with terrace big enough. Ours also had a nice view. Only thing missing in the rooms is a fridge. Breakfast is nice. Could have more variety fresh fruit maybe. Staff very friendly and helpful. Access to safe parking very practical. Barfood is limited but that's the concept of the hotel, quality and price fine.
Nice Place, small but comfortable rooms
A great stay. Staff were friendly and helpful. Rooms and facilities were spot on
Friendly, accessible, great locations - excellent as always. My hotel of choice.
Really enjoyed the hotel stay. Great position so close to the centre but a lovely quiet courtyard to relax in. Room was small so not ideal for a long stay but great for an overnight. A mini fridge and coffee machine would have made it perfect. I understand the need to keep costs down but these items would make me choose one hotel over another which didn't have them but was similarly priced. My only issue with the stay was technical problems. I didn't receive a confirmation email so had to make contact to check the booking. Forgot my profile password and email to reset came in German. Online check in wouldn't work for me. I also struggle with your website. It looks lovely but I find it difficult to get info. Couldn't find check in/out times on my booking details or room information( coffee machine etc). Couldn't find out what food/ snacks were available or breakfast details. I'm sure it's in there somewhere but.....I ended up going onto Booking.com to find them.
Perfect for what we needed!
We have stayed at the hotel two times this summer- in total 9 nights- and we find the place very nice and clean with comfortable beds, good breakfast, cozy bar and a lovely garden. Good location and very friendly staff! One point from excellent only because the rooms are a bit too small and there is no fridge/minibar. Still highly recommended!
The hotel is very close to the city center and the central station, very convenient for those traveling by public transport. Friendly and helpful staff. Good breakfast. The city is gorgeous! It deserves to be experienced and explored! Upon our arrival, we were offered a free upgrade to a room with a balcony on the top floor, adding that given the expected heat during our stay, it would be very hot. For this reason, we kept our first choice (a superior king), only to find ourselves in a small room with a view of a construction site (never turn down an upgrade!) The room lacks a mini-fridge, which would be handy in the heat. In the morning, scrambled eggs and bacon are missing.
Perfect position, clean room and friendly staff!
The hotel was very nice and clean. They accommodated early check in, the courtyard area was nice, and rooms were small but good for what we needed. About a 10-15 minute walk from the main city center and uphill from everything.
Great reception. Good rooms. Perfect price
Lovely hotel , service terrific
Really lovely hotel in a great location. Staff helpful and friendly. Everything very clean and comfortable. Only couple of small things...had booked garden view, but as we were on the lower floor, could only see a high hedge. Kettle or access to coffee would have been nice.
Lovely comfortable hotel in a central location. Would have no hesitation in staying again
Missing a mini fridge in the room.
A fabulous hotel, fantastic accommodating staff and amazing location. Could not have been better.
Great location, friendly:helpful staff, large room, comfy bed, great shower, wonderful outdoor sitting space! Everything great except the wifi…cut out/turned off a lot!
Friendly and helpful staff. Rooms are tiny. I am not a fan of carpet floors. Good central location. Tried to check in online but failed, because the app got hung up at the authorization step twice.
The rooms need refrigerators
I love you guys
My family and I really enjoyed our stay at Motel One Brussels. The atmosphere at the hotel is warm and welcoming, and the staff were friendly, outgoing and hospitable. I will look for other motel one locations for our future plans. The bartender Renato is someone we I’ll always remember from our trip to Europe.
Good location, helpful staff, clean room, good breakfast
Great location. Rooms are clean and efficient. Staff are friendly and helpful. The bar is great! I recommend the chocolate fondant too!!
I really enjoyed my stay here. The hotel is in a great central location, perfect for exploring the city on foot. The staff were very friendly, helpful, and always polite. My room was clean and cozy, and the bed was extremely comfortable, I had a great night’s sleep every night. Highly recommended, I would definitely book again!
I was told I would get a calm nice room. There where bilding and drilling all days and the view was very bad. The door to the toilet was very annoying that it did not stay opened. We also didn’t get toilet paper or clean towels during the hole week. We missed a little bit more warm food during breakfast. But otherwise we loved it. And we would stay here again with a different view.
Excellent value for money, great breakfast, clean and modern rooms.
Fantastic. Amazing service, clean rooms, lovely decor
Perfect
Clean, quiet, comfortable and very close to the city centre.
Excellent rooms and staff
Very good for overall stay I used about 5 hotels of your brand in different countries yours is one of the best Very good breakfast
Nice and comfortable hotel. Very kind and professional staff.
Beautiful and comfortable room, excellent position
Great hotel, small but comfortable rooms with everything you need for a short break. The bed is very comfortable with a choice of pillows, the curtains are good for blacking out the sunlight, the shower is fantastic. We had breakfast both days and the choice of foods were varied and delicious. Both days we spent time after walking for miles, sat in the garden enjoying a beer or cocktail. Would definitely recommend this Motel One.
I had a fantastic 3 night stay. My room was comfortable, clean and well designed. The hotel staff were very friendly and the hotel was in a good location to explore Brussels from.
Room facing Rue Royal was noticable noisyer/louder than on previous visits. Thankfully the staff at the reception gave the information that I should mention this in future visits and ask if a room not facing Rue royal is available. Waiting time at breakfast/problem to find a seating place were a bit problematic this time but not dramatic Overall a good stay with the expected standard at Motel One Brussels.
The staff was incredibly friendly and helpful, I thoroughly enjoyed my stay here. The hotel was clean and well-tended after. It's location was wonderful as well, a mere 10 minute walk away from most fun activities within the city centre, many restaurants surround it as well.
Very clean, close to the city centre, the people were very friendly and polite
Really friendly staff. Quiet rooms, we slept really well. Rooms and bathrooms are small but have all necessary amenities for a city break. Great location, 10 minute walk to the center with some nice coffee shops right outside the hotel.
Good location, good value, wonderful staff. Only weakness as web site for reservations. I could not complete after logging into my be one account so had to complete via email and did not get be one discount. The hotel staff was very efficient with the reservation by email though.
Gallery
Everything you need at a glance
Green Key Document
The Green Key Document (in English and French) can be downloaded here:
Location and surroundings
Attention: Car-free Sunday on 21 September! No vehicles are allowed in the Brussels region between 9.30 am - 7pm.
Hotel Brussels
Feel like royalty in our Motel One Brussels. The first Belgian royal couple awaits you eagerly at the bar, elegant velvet armchairs beckon you to rest and linger, and our royal service is, of course, a given. The design of our hotel is inspired by the famous Brussels lace. It adorns the One Lounge in countless varieties: from prints on our exquisite Baxter Italian leather furniture to a vast light ornament. Of course, the Belgian art of brewing is honoured on our very own beer menu. If you would rather relax outside, we will be happy to serve you a drink at the Outdoor Lounge in our quiet, green courtyard. Truly the height of relaxation.
Our affordable design hotel in the city centre of Brussels invites you to explore the sights of the Belgian capital: St. Michael's Cathedral, the town hall, the Grand Place and the famous Manneken Pis are in walking distance, and the international station Bruxelles-Midi/Brussel Zuid is easily reached, too. If you are looking for a green oasis in the middle of the big city, head to the nearby Parc de Bruxelles.
Book a room in our affordable designer hotel, enjoy your stay in our regal ambiance and discover the highlights of Brussels.