Motel One Brussels
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Very good
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Nice hotel, good location, but impaired by too many guests attending breakfast. Difficult to get table and access to food
Excellent hotel. Helpful staff. Comfortable room, although rather small. Good situation. Very good breakfast.
Room was clean, service was good and breakfast ok. Would have preferred a little larger room and more fresh fruit options at breakfast
Very good service. Good location.
Happy with the room size and layout and convenient location. My overall score is 8.5 as there was major construction happening at the hotel starting at 8am which was disruptive. We would have appreciated prior warning about the construction so that we could have made alternative plans on those days.
Perfect option for a short stay period. Clean, cozy, nice breakfast, friendly staff.
The experience was great. The room was extremely comfortable and the possibility of not having cleaning services everyday, for us, it was a plus. The only thing we noticed was the absence of a mini-fridge. There was no problem, but it could contribute to some extra comfort.
Very clean and efficient hotel. Nice and non nonsense design.
Great location, courteous staff, simple and stylish. No drinking water provided in rooms is now out of keeping with your increased room price point. It is standard in all but the lowest budget hotels. Breakfast is good but no seating available at the peak (i.most convenient) time for business travellers. It would be good to find a workaround for this. Tourists can flex but we can’t.
Dinner was just a sandwich. I was hoping for something a little more substantial.
Really nice staff who deal with a super busy hotel. Wish there was a tea kettle in the room.
The position of the hotel is perfect, very close to the city center. The lounge area very comfortable, room was clean, very good breakfast, personnel nice.
Sadly for us this modern hotel doesn't really suit our needs. We are still very active 70 year old but low seating in the lobby, limited dining tables for breakfast and the layout of the bedrooms reduced our comfort. The breakfast lacked variety over a 3 night stay. There is no privacy with rooms overlooked, we had curtains closed most of the time. The location is excellent, some of your staff were very friendly- in particular a waiter called Jimi . The bed was very comfortable and the bathroom great. Great that breakfast is from 6am.
Alles super
The accommodations at Motel One in Brussels was adequate even though the bathroom was very small. We were also placed at the room furthest from the elevator. The front desk staff, bartender, and breakfast staff were all very rude. The breakfast was also not adequate.
After 3 months of staying here I can say that you have a wonderful and professional team, starting from the reception, waiters and maids. Clean, warm and most importantly, it feels almost like you are at home!
it would be nice if there were hot food for breakfast and water cookers with tea and cups in each room.
Really clean and cosy, bedroom and communal spaces all well dressed
Great location. Comfortable bed and pillows. Good breakfast, but could be improved a bit.
excellent stay, simple and elegant. comnfort with no frils, super breakfast.
The hotel is very nice and in general the service too. My suggestion is for the rooms: they are small, and we didn't have any water, coffee or tea in the room, which is the acceptable for this kind of hotel.
The facilities were super nice and cosy. I liked the interior especially with cosy lobby bar. Staff was friendly, check-in and check-out procedures were organised very effective and fast. To my taste I would prefer having some hot dishes as well.
Excelente hotel
I would prefer a more rich breakfast.
The hotel has a very good location. The rooms are very nice but lack storage for clothes and other belongings. Since the hotel is central, you can hear a lot of noise outside the street from early on. There were works in the hotel that started very early. The hotel staff was very friendly and even speak Portuguese.
Superbly convenient hotel of very high quality and standards.
Very good.
Alles gut.
very good hotel but stiff beds
Everything was perfect!
Lovely modern and clean hotel and rooms. Excellent friendly staff. Good breakfast - will definitely recommend!
Have stayed in Motel One 4 times Excellent experience every time 👌 Great staff, location, and surroundings 👌
Very good value for money. Excellent location - a short walk from the sites that most interested us, e.g., the Royal Museums of Fine Arts and the Grand Place.
nice, large, well organized, great location.
The service and cleanliness were great. For some strange reason, I and several of my colleagues have recently been receiving messages from you by email in German language, when we have previously always had them in English. Maybe something should checked in your messaging system,
Great hotel , v efficient - I would just like to have more access to water in the bedrooms - you only sell medium size bottles at the bar - so have to repeatedly go to Carrefour for water
Quiet. Relaxing. Pleasant lobby. Comfortable bed...;)
Overall reasonable value for monexy Clean rooms Breakfast organisation a little chaotic asked 3 times for my name and room number
I highly recommend it.
As always a very pleasant stay in your nice hotel in Brussels. The room was clean and nicely located. Breakfast was tasty.
I love to be there. All the personal was fantastic. Thanks a lot 😊
Spacious and clean hotel and very centrally located. Very comfortable beds. Just what you need for a good night rest
Two points that prevent the rating to be higher: 1.) room was very warm, and despite turning off the heater it stayed warm. Opening the window did not sufficiently cool down the room and allowed conversations taking place in the 'courtyard' to be followed. 2). The complimentary bottle of (sparkling) water was also warm; and no means to cool it; and so not exactly a refreshment.
nice hotel, friendly staff, nice rooms. very happy that there is a glass in the bathroom! That wasn't before, and I complained about that.
Well located and comfortable hotel. Excellent breakfast to set up for the day in Brussels.
Outstanding even for the high Motel One standards, very friendly, very quick, very nice.
i have enjoyed staying at this place, and am definitely coming back to book for different locations. ti was a really pleasant stay.
Check in process disappointing. The reservation on the app seemed to have no relevance / impact and was no help in making the experience pleasant, welcoming and stress free.
Good place, although rooms are a bit too small.
Everything was great but the ratio betwren price and what you get is not positive for me any longer. 200 eur per night without breakfast is way too expensive in comparison what the hotel can offer. Therefore I and my employees will not use this hotel any longer. I recommend for you to add additional servicec/room equipment or you decrease the price if you want keep old clients.
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Location and surroundings
Spend royal nights in the heart of Europe
Feel like royalty in our Motel One Brussels. The first Belgian royal couple awaits you eagerly at the bar, elegant velvet armchairs beckon you to rest and linger, and our royal service is, of course, a given. The design of our hotel is inspired by the famous Brussels lace. It adorns the One Lounge in countless varieties: from prints on our exquisite Baxter Italian leather furniture to a vast light ornament. Of course, the Belgian art of brewing is honoured on our very own beer menu. If you would rather relax outside, we will be happy to serve you a drink at the Outdoor Lounge in our quiet, green courtyard. Truly the height of relaxation.
Our affordable design hotel in the city centre of Brussels invites you to explore the sights of the Belgian capital: St. Michael's Cathedral, the town hall, the Grand Place and the famous Manneken Pis are in walking distance, and the international station Bruxelles-Midi/Brussel Zuid is easily reached, too. If you are looking for a green oasis in the middle of the big city, head to the nearby Parc de Bruxelles.
Book a room in our affordable designer hotel, enjoy your stay in our regal ambiance and discover the highlights of Brussels.