Motel One Copenhagen
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Very good
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Overall it was nice and comfortable. The staff were professional. If the hotel could provide some basic room amenities like hair conditioner, body lotion, tissue box, and at least one umbrella that would have been better so we didn’t have to buy all of them.
Your staff need to be friendlier. I realise they are so busy and rushed but that indicates there need to be more on duty. Being rude and rushed is not welcoming. The rooms have terrible soundproofing (or no soundproofing). I could hear the bathroom being used next door as well as people having telephone conversations or talking in the rooms next to me. This is not good enough.
Staff was excellent. We asked to move rooms after first night due to loud music from blues lounge down the street. Was moved immediately to first floor room by courtyard. Much better but ppl still talking there loudly late evening after motel one bar closes so couldn’t keep windows open. Also need to keep curtains closed a lot cause you can see into other rooms. Room was fine, basic. Need much brighter light bulbs, esp if you need to keep curtains closed. Shelves in bathroom would be nice, as nowhere for 2 ppl to put things. Breakfast buffet was excellent with lots of choices as was the bar for getting drinks. Location was terrific for sightseeing in Copenhagen. Would def stay here again.
The lobby was very cozy - a very nice place to sit, relax, have a coffee or a drink. The room & the bathroom were spacious and very clean. The staff were very friendly and helpful. The breakfast was very rich. The location was excellent! We had a great time, and I strongly recommend it!
Melina i think her name was at the front desk did a exelent job, very good service!
Great location, amazing staff, good-sized room. Only downside was no coffee/tea making within the room.
Need tea making facility in room. Also face washer in bathroom.
Extremely high price (520 eur/night), for a room that was just big enough to accommodate the bed. Have stayed in previous years at various other CPH hotels (Strand, Wake Up) which offered a considerably better price / quality.
Great central location and friendly staff to hand.
I like the hotel, however my room 107 was very noisy. next time I prefer a more quiet room. i like the location of the hotel, it's central.
Good design, good breakfast, good location, too small the room
Overall, we had a good stay at Motel One Copenhagen. The hotel feels modern and welcoming. The staff were helpful and friendly. The breakfast was very good. Our room was fairly basic but generally met the spec. However, the only source of room cooling, a ceiling fan, didn't work for the entire three night stay which meant we had to keep the window open all night resulting in a disturbed sleep due to outside noise. Staff tried fixing it but maintenance never attended. We were given free breakfast to compensate which was appreciated.
The location was ideal to be visiting all the main tourist spots and restaurants! The beds were very comfortable and rooms clean. The lounge was great but wishes there was food or snacks offered for sale until late night. Many restaurants clised by 9 or 10 and we had no food options getting back late.
Little loud due to the church bells
Everything was great.
Really great hotel in every way - location, bar/lobby, breakfast and lovely staff. Highly recommended.
Our second stay in Copenhagen! Very friendly staff, good breakfast, great lounge. We will come back.
Great location, staff has always a real smile for the guests. Breakfast was good and room too. Garage is a bit tricky but at least we were happy there was on! All in all sure a place to stay again when coming back to Copenhagen! Thanks for the kindness and good drinks at the bar😁
We enjoyed our stay. The price was good and the accommodation was very comfortable, and the staff were very accommodating and pleasant. Two small things, hence the score of 9. Firstly, no English speaking channels, and not everyone has Netflix etc to throw at the TV. There was also a problem with their WiFi, which in fairness they fixed when we queried why it wouldn’t work. Secondly, there is always “music” in the common areas, but the volume was intrusive and definitely not relaxing.
This is a great hotel with a very pleasant staff. The room to which I was allocated was lovely. Unfortunately road works outside meant an early morning wakening but when I asked to be moved this was arranged without any problem. Breakfast was excellent. The hotel was convenient for the station, shops, cafes etc. I would be happy to stay there again
Good hotel in a great location.
Excellent staff and location. Would have preferred TV programs to be available.
I have stayed in several Motel Ones, and I think this one may be the best. I appreciate the design choices (the tiled sink pedestal in the lobby bathroom, for example) and the wooden hooks in the rooms. It's also very clean and very good value for money. I did miss what I thought was my free water when I checked in? But perhaps that's not included at this location.
The staff were extremely friendly and helpful. The room was sufficiently clean. I found that the bed was too soft and a little small for a double. It would also be nice to have had a kettle in the room to make hot drinks. The reason that I gave the bathroom 9 was that there wasn't enough space to fit my sponge bag without putting something on the floor.
Our stay from start to end was an exercise in hospitality. Because of the Distortion music festival we were provided with a quiet-side room. Our hostess was observant in her deducing we were not big fans of late night techno. (The music, when we walked by the venue, was great - invigorating). Breakfasts were consistently great.
Very clean room and amazing breakfast
the bar tender was quiet friendly. All other staff did only their jobs, expecially on the reception.
Wish i could give less Points. Was biten all over my Body, dont know what it was. Bed Bugs or so. Thought it was just me, but other teammates had the same issue.
Superb location ….the bathroom door needs to be changed …. Very awkward if traveling with a friend. Please also consider a kettle and cups for the room …
The receiption Team were wonderful from the 21.05. till the checkout.The employee at the breakfast were filled it so much smile as early as 07:00am ( Amazing Front Office team ). Kudos to you all, defininately a place i can always lay my head whenever i am in copenhagen. Thanks to you all Not to forget: It is also a Child friendly environment with the different kind of educational games.
Small bed(s), good breakfast, but low number of lactose or gluten free options
great location, nice staff, rooms not very spacious and a little bit smelly
Overall great value for money. The hotel was very clean and breakfast was great. Our only issue was the day we arrived we didn’t find Dan at the front desk that nice or helpful. We had gotten in very early that morning and had requested at the time of booking an early check in. When we arrived we had again asked if something could be done to get an earlier check in but Dan didn’t seem to care or even try to help us out with this request. We understand it may not be possible but at least try to figure something out for us. By that point we had gotten off a long flight and had been up for 24 hours so when Dan brushed us off and told us to go explore the city when it was 8am and check in was at 3pm that wasn’t helpful at all.
The location was excellent, in the city centre, the beds were so comfortable, but what I would like to emphasise is the kindness of people working there. They absolutely went above and beyond! Everyone were amazing, but I really have to specially mention Mr. Issam and Miss Minela. A light bulb broke down in my room (I didn't know that at the time), it was a loud noise and I got scared, went to the reception, Mr.Issam imediatelly came to check everything in my room (it was almost midnight), he saw I was upset and offered to change my room to make me feel more comfortable. In the comotion of changing rooms I lost my phone, and he went around the hotel with me until we found it! Thank you once more Issam! Miss Minela was so helpful for anything we needed, at one point we could not reach our transportation that was supposed to drive us to the airport, she litarally gave us her phone to call an international number even though I know it was expensive, she had no doubts. Things and gestures like this really make a huge difference, I had a sense that everyone really cared to make our stay feel special. I travel around Europe a lot and must say that this hotel was really special and really stands out!
I like the furniture, the design, the breakfast and the location. It's a very good value for money! Also, that i can screenshare to the TV.
Clean, comfortable, excellent breakfast and great location, all together made for an excellent stay. Staff were very courteous and helpful.
Overall good experience. Staff was very friendly and helpful. However, I could clearly hear noises from an adjacent room, like a vibrating alarm, snoring, a chair moving. I would expect much better sound proofing. Eggs too salty at breakfast.
best location. fancy design, clean room.
300,- €/night are too much for services offered
Great stay. Perfect location. Easy and friendly atmosphere.Professional and kind staff. Excellent breakfast. On a negative note the room is too small.
Clean comfy hotel in a great location
I have absolutely no complaints, and I have to praise the really friendly staff!
Facility is pretty well. Employees are friendly and warm. Breakfast is perfect.
Stayed one night in this nice well located hotel. Everything was fine but the bathroom needs a better cleaning, both the toilet and the walls around the sink were dirty
The Motel is very good: good rooms and good service. A downside during my stay I found the loud music until 22:00 in the courtyard, which is clearly audible in the room. And at 5:30 someone was moving metal parts in the courtyard. That woke me up. Too bad this noise pollution. Because it is a fine hotel.
The room was clean and airy, beautifuly designed, though small. Breakfast was rich and generous. Hotel staff were lovely.
Excellent location for exploring Copenhagen. Friendly staff, very clean and lovely bar area. The only thing I didn't like was the bathroom. The door refused to stay closed and the wall was the frosted glass of the shower cubicle - sometimes you just want a bit privacy!
Sadly, the only time I let the cleaning person in my room 202 , my medical face wash was taken from the shower stand and the staff were NOT helpful at all with the situation. I asked to speak with a manager and they didn't care. I have sever skin issues and I have to wash my face with that specific product 2 times a day, From Friday the 16th night all the way until I got home on Monday I was not able to care for my skin, and therefore I am on antibiotics now to heal my skin. it was a full bottle of Proactive approximately 30 Canadian Dollars. It is not a big amount, but the side effects of not having it, is more negative. It is a bad feeling knowing that a customer cant trust the staff with their privacy and belonging. I am extremely disappointed and sad. Sigh :(
One of the best Motel One units I've stayed in. Wonderful breakfast, very attentive and kind staff and excellent room! Location is also extraordinary.
Just fantastic people, from front of house to cleaning team. Restaurant staff kept a very clean and efficient dining area and ALL staff were very helpful and polite.
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Location and surroundings
Your hotel in Copenhagen
Our affordable design hotel in Copenhagen is located right in the centre of the Danish capital, opposite the city hall and the Rådhuspladsen. From here, you can easily reach all of Copenhagen’s top sights – and there are plenty of them to explore. After all, the capital is one of the most important cities in northern Europe and a popular destination for city breaks, not least because it offers one of the best qualities of life in the world.
What does Copenhagen have to offer?
Top of the list of highlights is the city’s iconic landmark, The Little Mermaid. The statue of the character from Hans Christian Anderson’s fairytale awaits you on the Langelinie waterside promenade, around 30 minutes from our hotel. You’ll also find Copenhagen’s citadel here, a star-shaped 17th century fortress open to the public. And did you spot Charlottenborg Palace and the Old Stock Exchange on the walk over? You’ll also have passed Christiansborg Palace, the seat of the Danish parliament. It’s conveniently located by Copenhagen’s gastronomic hub, Nyhavn, or ‘new harbour’. There’s something to suit everyone’s tastes in the streets of this area, with their brightly coloured gabled houses dating from the 18th and 19th centuries. But Copenhagen’s lively history as a port and trading city – and the resulting architecture – is far from the only reason to visit. By the harbour, you’ll find the Royal Danish Theatre and Royal Danish Library, also known as the ‘Black Diamond’. Here, it’s not just what’s on the inside that counts: these notable examples of modern architecture are worth a stop on any city tour. And if they’ve inspired you to seek out more Nordic design, the Design Museum Denmark displays objects from the workshops of Danish designers such as Arne Jacobsen and Poul Henningsen.
Just a short walk from our hotel lies Freetown Christiania, an autonomous area that offers a very different perspective on Copenhagen – including from an architectural point of view. The alternative housing development in the district of Christianshavn has been self-governed since its creation in the 1970s and is a symbol of Denmark’s progressive culture. Our hotel in Copenhagen is also a perfect starting point for leisure activities: Tivoli, the world’s oldest amusement park, lies directly opposite. Or is Copenhagen just the first step on your Nordic discovery tour? Perfect: our affordable design hotel is located just north of the Øresund Bridge, which links Copenhagen with its neighbour Sweden.
Diversity meets hygge – your Motel One hotel in Copenhagen
In addition to everything else that the city of Copenhagen has to offer, our design hotel strives to make your visit to the Danish capital even more enjoyable. At our affordable hotel, you can expect free wifi, a generous breakfast buffet and comfortable rooms – all in a refined Nordic interior that combines designer furniture and sophisticated layouts with a key feature of the Danish lifestyle: hygge. What does hygge mean? The term refers to a cosy, homely atmosphere in which you can enjoy the good things in life together with your loved ones. There’s no better way to describe our hotel experience in Copenhagen. Book our affordable hotel now and enjoy top service and a creative ambience with our traditional turquoise value for money.
