Motel One London-Tower Hill
What our guests say
Very good
Overall rating from 3,470 ratings
Friendliness 9.2 of 10
Cleanliness 9.2 of 10
Reception 9.1 of 10
Lounge & Bar 8.8 of 10
Location 9.4 of 10
Room 8.5 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 8.4 of 10
We really enjoyed our stay. Two observations, (1) there was no left side bedside locker - a small inconvenience as we rely on having water to hand during the night and (2) no safety bars in the shower and no non-slip shower mat.
Staff was great. Everything was in great condition
Dirty light switch by the bed overall sticky table and room
Hotel was great all around except for on Sunday morning we got a knock on our door for cleaning at 8.45 am and we did not have to check out until noon.
I didn't get to spend much time in the hotel at all BUT the most important thing is the bed, pillows and cleanliness. I was suprised how soft the mattress was but it was super comfortable, pilows equally so and perfectly clean.
We enjoyed our stay at Motel One in London. The room was comfortable and well-equipped.
over £500 for 2 nights and no phone, no iron, no draws, a bar to hang clothes on, no toiletries and asked for an iron which hours later i had to go down to the reception to pick up myself carrying an iron and large board up at 10pm. wifi didnt work . Never again
Poor power No table or shelf near the bed DDA wet room old
All very practical
overall happy withthe stay two points - water in room please and it woud be great not to have to lug the iron and ironing board up to teh room each tim is stay.....
I found it wonderfully clean, calm, very pleasant just what was required after a 3:30 am start and working all day. Easy room to use, meaning light switches, plugs, hanging room, bright bathroom, felt safe.
Stopped at hotel about 4 times reception team not as friendly as the last time stayed with you
Friendly staff, hotel ambiance is lively and great rooms. Hotel has excellent air conditioning!
Good value for money for a central London location. Good Underground connections to King's Cross and beyond. It was worth paying a bit extra to have a 'Room with a View'.
The hotel itself is lovely. Great location, breakfast was great and beds were comfy. Erika on reception is a credit to you! The housekeeping staff however… Two days in a row I placed my ‘do not disturb’ sign on my door and two days in a row housekeeping walked in on me. A gentle knock, a two second pause then walked right on in. On one occasion I was not dressed!! As an anxious person (and a woman in a room on her own) it made me jumpy for any noises in the corridor afterwards.
We had a wonderful time at this hotel. The staff was incredibly friendly and went out of their way to provide great service. Our room was clean, modern, and the air conditioning worked perfectly. The breakfast was pretty basic but still good. Overall, the entire hotel was extremely clean and comfortable. We have absolutely nothing bad to say - we would definitely stay here again!
Our second stay at a Motel One property. We were not disappointed. Enjoyed our stay in London very much. Great location and excellent accommodations.
Very good value for the money. Lovely customer service, clean rooms, had very good air conditioning.
Nice place in a very convenient position
As we went to see a festival in Knebworth it was important for us, that we had easy access to public transportation, so the location of the Motel One was very convenient for us. It´s a 10 minute walk to the London Tower and the Tower Bridge which is excellent. The Aldgate bus and subway stations are a 2 minute walk away. On both mornings when we wanted to have breakfast the lounge room was completely packed, so we decided to have breakfast in a nearby Café ( which was very good ).
very friendly staff. Clean room. No complaints, whatsoever.
The bed was quite good but I think the overall room was quite limited, there was no fridge, barely any space to han clothes and the shower was leaking and barely any water came out from it, moreover, there was a very strong drain smell from the bathroom.
Great room, pretty spacious for London, clean and everything I needed. Reception staff friendly and helpful.
very helpful staff, clean room and everything just worked (well apart from the remote control in the room)
The hotel was very good albeit very expensive. The room was very nice but small, bathroom was good. Air conditioning was quiet and worked very well in the room. Reception area seating and tables were a strange selection for eating at. I liked that the iced or lemon water was available all day especially in the heat. Breakfast was excellent. Location was good for local tourist areas but at the same time was situated on a very quiet road.
quiet (apart from underground trains), good temperature on a scorching hot day,great breakfast. a really enjoyable stay
Excellent service and value for money as ever!
Lovely hotel and room Comfiest pillows I’ve ever had in a hotel! Unfortunately the breakfast didn’t offer as many options as I thought, and for £31.80 each morning we were a bit disappointed
Once again, an enjoyable stay!
Amazing. Great location. Great bed. Great staff. Very clean.
Friendly staff. Room comfortable and location very convenient for travel by tube and bus.
Having booked this hotel a number of times, I was surprised to discover that my reservation was subject to a three-day cancellation policy. If this is a recent change to your booking terms, it wasn't something I was expecting, particularly as I don't believe the rate I booked was discounted or offered on a special non-refundable basis. At the time I made the booking, I was on holiday and didn't have access to the confirmation email, as it was sent to my work email address. I also don't feel the booking process in the app made the three-day cancellation policy sufficiently clear, so I wasn't aware of it when I completed my reservation. It would be helpful if the cancellation terms were made more prominent during the booking process, particularly for returning guests who may reasonably expect the same policy they have experienced on previous stays.
Clean, friendly hotel. A very good continental breakfast and a fantastic bar open till very late
all perfect only tiny thing was that the bathroom door when fully open would switch the room light off because the handle would perfectly hit the light switch but otherwise no complaints!
Excellently located for a business trip with a friendly service
Excellent location with view to financial (insurance) center.
Brilliant as always great welcoming helpful staff . Very effective air conditioning!!
I am not happy with my recent stay. When I pay 450 francs for a hotel room I expect at least the elevator to work and overall cleanliness. One of the elevators was out of service during my entire stay and I was on floor 14. One morning I had to wait for 12 minutes to get the elevator and finally I just gave up and took the stairs instead. the Stairs themselves were absolutely filthy. overall cleanliness in the hotel was was not acceptable. I would never stay here for private purposes after this visit, and even for work trips i will prioritize other places now.
We had a wonderful stay . Room are spotless and the bed are super comfortable. Great location.
Very good value for London, room was clean and comfortable and a decent shower
Exzellent Hotel! Great Air Conditioning. Staff super friendly 😊
Excellent location and value for money
great location, friendly reception, fine room
Alles wunderbar, as usual!
Great location near buses and trains. Away from downtown craziness. Breakfast was nice
Hotel was clean and modern. My room was functional with no frails. Wanted a snack, and had a 10 minute wait for the staff to arrive. My biggest disappointment was a lack of English Breakfast. I know some like the continental approach, but i love a good English. However what I did have tasted good.
Very happy with the overall experience, especially being able to be given our room directly upon arrival around 10am, which is much appreciated after traveling.
Fast check-in but registration was forgotten at first. Room was fine and checkout fast.
First of all everyone was friendly and the most important thing in every hotel: it was clean! Problematic was the bed. It was so soft and layed through that you just think with your middle. Also the room is heating up quiet a bit and the air conditioning is quiet loud. Breakfast was good but could use some scrambled eggs. For the price of 15£ per person nothing to complain for the breakfast.
Thank you so much. We had a wonderful stay, everything was perfect.
Gallery
Everything you need at a glance
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Free WiFiThroughout the premises
- Great locationStay somewhere special
- Drinks and snacksDiscover our wide selection at the One Lounge
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- Arrival and departureCheck in 3pm/check out midday
- Pets welcomeContact the hotel directly
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- ReceptionThere for you 24/7
- RECEPTION DESK
Available 24 hours
- CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure - LUGGAGE STORAGE
Free of charge
- BREAKFAST
Mon – Fri: 6:00 am – 10:00 am
Sat, Sun, public holidays: 7:00 am – 11:00 am - VISITORS WITH CHILDREN
Please click here for information
- QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- BREEAM certification
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One with a view
- Queen-size box-spring bed (160 cm)
- Room size 16 m²
- With view
- BREEAM certification
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One For One with a view
- Room size 16 m²
- French box-spring bed (140 cm)
- With view
- BREEAM certification
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One accessible
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- BREEAM certification
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
Location and surroundings
Hotel London Tower Hill
You’re welcomed to the majestic Motel One London - Tower Hill in the UK capital with a hearty patriotic greeting. At reception, a collage shows the history of the coronation ceremony, and in the lobby, the hexagonal form of the illuminated exterior façade is presented as a diamond symbol. Breakfast in regal style in the One Lounge, the decoration of which is inspired by the nearby Tower of London. Your healthy and organic breakfast is served in chivalrous fashion in front of a historic backdrop and eaten on specially-made real leather benches with Chesterfield-style upholstery. Cosy box-spring beds ensure a sovereign sleep, crowning your stay in our Design Hotel. Welcome to London!
Our affordable hotel is in the centre of the city, close to the Tower of London, which for centuries was used as a jail for prisoners of the Crown, making it the setting for numerous dramas through the ages. Just 500 metres from the hotel is the Tower Hill London Underground station, your access point to the whole city. But this hotel also makes a great base from which to explore on foot. Only a short stroll away is Tower Bridge; stroll along the Thames from here to reach the heart of tourists’ London, with all the sights essential to your visit, including St. Paul’s Cathedral, the London Eye and Buckingham Palace. We and the city are waiting to welcome you.
