Motel One Amsterdam
What our guests say
Very good
Overall rating from 2,439 ratings
Friendliness 9.1 of 10
Cleanliness 9.2 of 10
Reception 9 of 10
Lounge & Bar 8.8 of 10
Location 8.8 of 10
Room 8.6 of 10
Bathroom 8.6 of 10
Free WiFi 9.1 of 10
Value for money 8.2 of 10
Breakfast service 8.2 of 10
Reception and bar staff very friendly, helpful and efficient. The hotel was extremely clean and well maintained. The bedroom were also clear and the beds comfortable. The toiletries provided are of a good quality. Only reason it is not a 10 is that the rooms are quite warm despite the aircon being on - and because you can't open the windows, its hard to do anything to change the situation.
Everything was fine, I had only one problem: when I checked in, a member of the staff told me I had breakfast included, but the next morning I discovered it was not, and I had to pay 17,50€
One of the quietest hotels i have been to . Very clean, friendly staff and good location.
A great hotel. Friendly staff, clean, great breakfast and location good for connection to public transport. We enjoyed our stay.
Let's start with the hotel staff who were lovely. The location of the hotel is perfect, 2 minutes walk from the metro station and then 3 stops to the center of Amsterdam. The rooms are clean and spacious. Excellent breakfast. The only downside is that you can't open a window to ventilate, but it's not that bad.
Very pleasant stay, nice hotel, very friendly staff. While the room equipment for storing your clothes etc. may be suitable for short stays, it is a bit sparse for longer stays. I will gladly return.
I have not received my invoice for stay on 28-29 January 2026, Please send the invoice because i am not able to contact you
A hospitality experience begins at the front desk, but unfortunately, the treatment I received from the staff member on duty was unprofessional and dismissive. Specifically: Lack of Professionalism: Upon arrival, I was not greeted. The staff member appeared more interested in talking with other guest for things non-relevant to duty of reception,than assisting me. When I inquired about ehat is the next step after taking my luggage at night (as i early arrive the hotel before check in time), the response was delivered in a condescending and impatient manner. The young female staff member on duty (Caucasian, working the late-night desk on 16 Apr 2026) exhibited a level of service that I found to be highly unprofessional and disrespectful. This is the worst check-in experience. Other than that unprofessional staff, other reception staffs are nice and helpful
Very clean, helpful staff, very comfortable beds. The location is also very good, near both the metro and the train to the airport. Good breakfast, hot bread and coffee. Thank you so much for everything!!!
Friendly staff, professionally run operations.
All staff very friendly and helpful. A very comfortable room. A great breakfast Shame not to have tea and coffee making facilities in the room
Last-minute booking, good price this night by online booking the room, kind people at the desk, good too, good sleep!
We chose Motel One for our trip to Amsterdam because it’s close to the airport (15 minutes) and the city center. It’s very well connected, with the metro just a 5-minute walk away. The rooms are beautiful, modern, clean, and very quiet. The hotel overall is very nice. The breakfast is excellent. It’s a pity there aren’t any places nearby where you can have dinner.
The placement of the reception desk is very awkward: there is not a natural flow from the front door to the reception. I was waiting to be checked-in in front of the desk, but the front desk agents assisted people who arrived after me. I realise that the hotel just underwent renovations, so the floor plan is likely not going to be redone now, but some signage would help. The bathrooms should have exhaust fans. Otherwise, the rooms and common areas are clean, and the bed, as always, is comfortable.
The best stay!👏
Efficient and friendly staff
The place was clean and quiet, with good soundproofing and a nice breakfast. Overall, everything was well maintained and comfortable. However, it didn’t feel truly pet friendly, as there is a fee for the dog but no access allowed to the breakfast area, even on the side. The garage is no guarantee of getting a spot.
We had fabulous stay there was 4 of us we had 2 rooms booked, From the moment we arrived we were greated by staff member who's name was Welinton so kind and very polite all staff were very good , Hotel is really very good beautiful relaxing lounge at the end of your day to relax, Lovely continental breakfast. Transport is just about 5 mns walk and very handy to get around Spotless clean, 😀
The hotel is modern, stylish, and clean. The rooms are not very large, but they are thoughtfully designed and comfortable, with everything you need for a short stay. The bed was especially cozy, which made for a great night’s sleep. One of the highlights is the location, making it super convenient to get around Amsterdam. Whether you're visiting for business or leisure, it’s well connected to the city center and other areas. The staff were friendly and helpful throughout my stay, which added to the positive experience. The lobby and bar area also have a nice atmosphere, perfect for relaxing. The only small downside is the limited space in the rooms and lack of certain amenities like a fridge or coffee-making facilities, but this didn’t significantly impact my stay. Overall, I would definitely recommend this hotel for anyone looking for a comfortable, well-located, and stylish place to stay in Amsterdam.
I am a happy regular customer and love Motel One. The lady at the check in counter was very friendly and helpful, she really made me feel welcome.
Comfortable room, friendly staff
Hotel was very well decorated and clean only issue was a lot of tables are too low for eating breakfast
- Room: enough space but had a very bad smell and no windows. - Room with a view: The view from the second floor was nothing special. Not worth it.
Everything was perfect, but please take care of some of your exit doors next time, because it was a little bit uncomfortable.
Parking information for flow was inaccurate. Standard parking email a bit blunt and does not take into consideration actual booking.
The hotel staff were amazing. They were warm and welcoming as well. During my stay I had asked to keep my insulin in a refrigerator. Over the course of my stay, each staff member that helped me knew exactly where the medication was and gave it to me quickly. I really appreciated the staff's attention to my medical needs. Thank you very much for the wonderful experience
Hi! Very nice and Friendly staff! Only thing is the Main door at 1st Level at the Elevators, when it’s closing its loud and you can hear it all the time in the rooms. Maybe you can adjust the closing mechanics a Little. Best regards, Maik Hagedorn
Friendly staff and everything else was good, but the breakfast was so bad I would not come back. It would be better not to offer breakfast at all. There is also not enough seating in the lobby. and considering I paid €860 for two nights, I really would not come back that is way too much even for the area.
Very friendly staff and beautiful hotel at a great price.
Very nice hotel for the price, especially consider Ing a great location - next to metro and train, though I used the room only to sleep and shower. Breakfast is a bit lackluster - nothing warm to eat. Very friendly staff, I highly recommend
very pleasant and efficient
Perfect hotel and staff. Only thing that bothered me was the ventilation and black out curtain missing
Great location by the conference centre RAI and train/metro station. Good breakfast with variety. Friendly staff and confortable and clean bedrooms
We enjoyed our stay the staff were fantastic included the housekeepers. Very clean & quiet. One improvement is changing some of the breakfast chairs and room chairs they are uncomfortable for working at.
Beautiful hotel (why only 3 stars?), both in the common areas and in the room. Excellent cleanliness. Eco-friendly. The only downside: it’s not possible to adjust the room temperature, because — as far as I understood — the hotel uses an eco-sustainability and controlled air circulation system. Personally, I felt a bit cold. The hotel is very close to the metro (Europaplein station): you can reach Rokin station in just 5 minutes.
Overall a good stay — clean, modern, and comfortable. The only drawback was the lack of a cupboard or proper storage space. My special thanks to Antonio and Kasha for taking extra care of my special needs.
Beautiful hotel, but for the price I would have expected better amenities in the room.
Everything perfect. Not a 10 because no safe in the room.
Nice , clean room, good shower, excellent breakfast great location for conference at RAI, metro nearby
Brekfas can be beter
Great hotel, I haven't stayed in a bad Motel One yet. I usually look to see if there is one wherever I'm travelling to because then I'm never disappointed. Clean, comfortable, great staff, little but out of the centre but the train station is over the road and there's also a tram stop 2 mins walk away. I would definitely stay here again.
Great place ! Unfortunately, although the room price was significantly increased for the marathon weekend, we were not allowed to take a shower before driving back home (400km). The narrow-minded attitude of the reception manager was quiet disappointing.
Overall, the stay was disappointing considering the price range. The room was quite small, and the bed wasn’t even made upon arrival. It faced other apartments directly, and with only blackout curtains, you had to choose between complete darkness or being visible to neighbors. The curtains also didn’t fully block the daylight, making the room quite bright in the morning. Breakfast was not included and costs €16 per person, which feels expensive given the overall experience. The decor felt basic, with rough-textured walls that looked dated, more like a standard apartment than a hotel. The toilet was not separated from the bathroom, which is inconvenient for a double room. There was no minibar or even a complimentary bottle of water, and water at the bar was €9 per liter — which seems excessive at this price level. The lobby was overcrowded and very noisy during breakfast, making it difficult to enjoy the meal. Overall, the experience did not match the rate charged, which is closer to a 4-star price range than the actual service provided.
The stay was good, I think the breakfast was a bit sparse. I would have liked to see scrambled eggs and some hot savory options such as bacon or sausage.
Room is nice, but compared to other hotels in the region a bit at the highend compared to m2/prijs and available amnities. Not all teammembers seem to enjoy their job, while others are over enthousiastic. For a Dutch hotel I have not come across anybody that speaks dutch.
Nice clean room. We wish there was complimentary coffee for guests in the lobby
Excellent hotel with a perfect location near the metro, train stations, and the RAI Convention Center. It is ideal for RAI conference attendees. Highly recommend!
Could do with a kettle in the room. Very minimslistic Otherwise no other issues; very clean and with very friendly staff.
Excellent service, interior design and location. No TV channels available because of storm damage, but we were served free cocktails as compensation!
Nice staff and hotel. Rooms very small.
Gallery
Everything you need at a glance
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Parking spotsMore information under directions
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- Free WiFiThroughout the premises
- Charging point for electric vehiclesTank up the environmentally friendly way
- Stay in parents’ roomFree for children up to 12 years old
- ReceptionThere for you 24/7
- Low-cost bike hireDiscover the city the environmentally friendly way
- My Service OptionOpt out of daily housekeeping – to help our environment
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- BREEAM certification
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One with a view
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- With view
- BREEAM certification
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
Special One with a king bed
- Room size 20 m²
- King-size bed (180 cm)
- BREEAM certification
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Large desk
Special One with a view
- Room size 20 m²
- King-size bed (180 cm)
- With view
- BREEAM certification
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Large desk
The One accessible
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- BREEAM certification
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One accessible with a view
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- BREEAM certification
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
Location and surroundings
Bloom Boom
It is always tulip time in our Motel One Amsterdam - no matter the season. Check in & flourish!
Hotel Amsterdam
Our Motel One Amsterdam in the Netherlands’ capital features the familiar Dutch motifs everywhere you look. A collage of bicycle wheels adorns the breakfast spot, and the One Lounge hosts an abstract art installation using bicycles as an eye-catching partition. Of course we couldn’t neglect the famous “tulips of Amsterdam”: they provide splashes of colour throughout our interiors, and are showcased against a black background in photos paying homage to the still-life works of the Dutch Masters. Echoes of iconic art, a sea of flowers, and the contemporary cult of the bicycle – our Design Hotel shows off Amsterdam from its best angle.
Conveniently situated next to the convention centre at the Amsterdam RAI stop, our affordable Design Hotel is close to the heart of Amsterdam, in fact just a few minutes away by bicycle or public transport. Its characteristic tall and slim houses, cobbled lanes and archetypal urban canals await. Even closer by, the Amstelpark is well worth a visit. Its beautifully-kept lawns are dotted with interesting features, including an example of the quintessential Dutch windmill. Savour the flair of this “town on two wheels”!
