Motel One Manchester-Royal Exchange
What our guests say
Very good
Overall rating from 2,851 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9.1 of 10
Location 9.7 of 10
Room 8.8 of 10
Bathroom 8.9 of 10
Free WiFi 9.2 of 10
Value for money 8.9 of 10
Breakfast service 8.2 of 10
The room was great, they heated up my lunchbox and they allowed me to store my luggage. Can’t complain.
Housekeeping and frontdesk very helpful and kind ,breakfast staff moody and complaining resulting in me cancelling breakfast all together. Motel One does not qualify at all for breakfastr spread and selection way below par.
I love staying at Motel One and am never disappointed Super location --super staff and a super welcome Thankyou
Excellent front desk people who were very helpful.
A central location .Clean and modern.
Stayed before and does not disappoint. Staff are friendly and so helpful
Everyone was so lovely from day one. The room was beautiful and super clean with every possible amenity you might need. Bed was comfortable and big and the hotel is central. It was my first time there and now I will alway book this hotel when I’m Manchester and best part is I took my chihuahua with me! Thanks a lot!
Efficient, welcoming staff. No issues checking in/ out and breakfast was usual standard
Great location. Rooms I just was needed for a short break small clean coffee making and we were given a bottle of water when we arrived. I would definitely stay here again.
Wonderful staff, great location. Spotless comfortable room, and hotel. Breakfast is amazing and the drinks are fantastic. Secure car park is a must. Nothing too much trouble, place is run to a very high standard. There is nothing not to like at this hotel.
From the minute we got to the door to the minute we left everything was fabulous. The whole place looks lovely throughout and the rooms are gorgeous. Will definitely be coming back to stay again
Excellent hotel in great location with super friendly staff. All transport links right outside the front door. We loved it!
Central location handy for attractions, shopping and places to eat. Check in was efficient. Breakfast was surprisingly good - I really liked the options offered. Bed was comfy & got a great night's sleep (we were located on the 6th floor at the back. If we wanted to go up the stairs instead of the lift then our key card wouldn't work and only a staff member could let you through. Rooms at the back were overlooked by offices and apartments so we had the curtains drawn for privacy in the day. Ventilation in the room was ok but not sure it did much Breakfast price seemed expensive for continental only
Great room, very polite,helpful and Cheerful staff.
Clean comfortable hotel. Very helpful staff Great location
Great hotel modern friendly clean relaxed great price and central for things will be staying again 👍
I had requested for an iron and ironing board and receptionist gave me one of the most unhygienic one I have ever seen in my life. On my 3rd Night air con wasn’t functioning and had to walk down twin to the reception to inform them.
Excellent value and friendly stall very clean
The staff were friendly and helpful when there was a mix up in my booking. Wrong location, same city. They helped me change as I was meeting up with a friend. The rooms were comfortable with modern facilities which made for an enjoyable stay.
Nice staff, good breakfast and cleaning. Placed close in the city.
Lovely hotel, comfortable and tidy rooms, really polite and courteous staff. The bar staff were really customer friendly and customer focused. Nothing was too much trouble
Everything perfect, everyone was helpful and the window of my room had a nice view on St. Ann's church
Friendly staff. Beautiful rooms & bar area.
This was our first visit , check in was lovely - staff was great and helpful. Room was lovely , basic but very clean and stylish. Very close to shops! Perfect for our 2 night stay. My only gripe was the lack of plugs, I had to unplug the lamp at the side of the bed to charge my phone .
This was our second stay and it was everything we needed. Great location, incredibly comfortable bed, great shower and a really lovely continental breakfast. Will be using again 😊👍
Really nice and clean hotel, staff on reception were really polite and friendly, the hotel was well presented and it was so quiet at night despite being central, bed was comfy, bathroom was clean and good size with massive shower! Really good value for money would 100% stay here again.
Great first time visit to the Motel One on Cross Street. Check-in was quick, efficient and friendly, and everything was as expected in the room.
Excellent value for money hotel right in the centre of Manchester. Room was a good size and nice and clean. Bathroom was good but shower tray is very slippery and a bit of a health hazard, did not impact on stay but just something to be careful with. Staff were friendly and welcoming from start to finish. Would definitely stay again.
Lovely staff, great check in and out times. Very central. Clean and tidy. Extra bonus of air con in a heatwave and luggage storage
Great location Friendly and helpful staff Good value
The staff are always very friendly and welcoming. I really enjoy staying here, the level of cleanliness and helpfulness is very high !
Double bed but only 2 pillows??,reported bathroom sink slow to drain away,apart from that, still great place to stay and I have booked again for next month
Excellent standards in all departments. Friendly helpful team.
stayed at Motel One Royal Exchange in Manchester for the last 20 days, and throughout my stay, I have been very happy with the staff and the way they have treated me. I would especially like to appreciate Fatim at reception for her kindness, professionalism, and excellent customer service. She has always been friendly, helpful, and welcoming.
Great central hotel. Friendly staff. Good working aircon was a godsend. Comfortable beds and very clean. The only reasons it lost a point was because the TV screen saver kept coming on if it's own accord and woke me at 4.30 in the morning. And I was only given one hand towel and we women like one to wrap the hair and one for drying hands.
The room itself was basic and felt very budget. The shower tray felt flimsy underfoot, the coffee was served in plastic cups rather than proper mugs, and the overall finish lacked quality. The biggest issue, however, was privacy. Despite the door being locked, a member of housekeeping entered my room without warning while I was inside. This was extremely uncomfortable and completely unacceptable. Although the hotel apologised afterwards, it should never have happened in the first place. Overall, I left feeling that the hotel prioritises keeping costs down over guest comfort and attention to detail. I won’t be staying here again.
Friendly and efficient reception team. Our room with a view had all the amenities for the stay and was extremely clean. The bed was exceptionally comfortable with crisp white bedding adding to a great sleep. It was so hot in the city and we were so pleased with the air conditioning as it worked a treat!
My second stay her, perfect location, staff excellent. Room is good size, basic but the AC worked. Kettle available in room. Which is not always the norm these days. Thanks to everyone.
Great value for money. Quiet room, comfy bed, nice bar area.
We booked a double king size room and we had 2 single beds pushed together. It was sad to see as we have stayed with this hotel allot of times and when we complained about our uncomfortable sleep the manager basically said nothing he can do. It was false advertisement of the room and the single mattresses devided through the night making this very uncomfortable for me and my partner. Unfairly treated upon complaint. Wouldn’t recommend staying in the future and would like to take this matter allot further as we paid for a service we did not receive.
Fabulous stay and very comfortable room would definitely go back.
Highlights included the location, the lounge and bar area, onsite parking and Michael the receptionist, who was very helpful and has a very kind way about him.
Perfect location, and the room was spotless , Modem hotel , Huge thanks to the staff for their kindness and the warm welcome, definitely will be my 1st choice for my next trip to Manchester
Very clean, good breakfast, convenient parking, good value, arrival & departure times very convenient, staff friendly & helpful, free newspapers.
Great location. Speedy check-in and out. Clean rooms and communal areas. Polite and friendly staff. The only negative thing I have to say is that there were a couple of drunk girls in the lounge bar later in the evening using foul language, quite loudly, which we found offensive. We moved to the another area of the lounge but feel that the bar staff should have approached them to ask them to be considerate to other guests.
Brilliantly located, very good value for money for such a central location. Exceptionally clean, bed was comfy and linen soft. Room was quite small but adequate for us. Didn't eat or drink in the lounge but looked lovely and plenty of people in there.
Excellent central location, good value for money
Great Location & Wonderful Stay travelled from Sydney, and unfortunately, my husband had food poisoning when we arrived. We were so grateful that the hotel is right next to a clinic where he was able to see a doctor immediately. There’s also a Boots pharmacy just downstairs, which is similar to Chemist Warehouse in Australia, so we could get his medication straight away. The location is fantastic—close to everything, including clothing stores and some great restaurants like Hawksmoor, The Cathedral, Old Wellington, and many more. It made Manchester a perfect base for us while travelling to other parts of Europe. The accommodation itself was clean and comfortable, with free Wi-Fi, a decent bed, and good pillows. The standard room is on the smaller side, but it was perfectly fine for us as we were out most of the day. We also felt comfortable leaving our belongings behind while travelling elsewhere. A special mention to Nyle, who was incredibly accommodating and responsive. He was always quick to help and made sure our needs were taken care of. Overall, we had a great stay and would happily recommend this place!
The receptionist who checked us in was very friendly and very courteous. We found the room to be all it said it would and was very very comfortable
The people in the service was so friendly
Gallery
Gallery
Everything you need at a glance
- Tea and coffeeIn-room preparation facilities
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Free WiFiThroughout the premises
- Great locationStay somewhere special
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- Drinks and snacksDiscover our wide selection at the One Lounge
- Stay in parents’ roomFree for children up to 12 years old
- Pets welcomeContact the hotel directly
- Flatscreen TVStream your favourite films and music
- Popular with familiesHotel besitzt Familienzimmer
- CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure - LUGGAGE STORAGE
Free of charge
- ACCOMODATION TAX
The city of Manchester charges an accommodation tax of GBP 1.00 per room per night, to be paid at the hotel.
- BREAKFAST
Mon – Fri: 6:00 am – 10:00 am
Sat, Sun, public holidays: 7:00 am – 11:00 am - VISITORS WITH CHILDREN
Click here for information.
- QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
- PARKING
Parking spaces available on request. To reserve, please contact the hotel directly.
We recommend the following car park: Q-Park Deansgate North Car Park.
Guests of Motel One Machester-Royal Exchange receive a 20% with code MOREDG20 when booked in advance through the website. - ARRIVAL BY CAR
Plan your route here.
- PUBLIC TRANSPORT
You can reach our hotel via the Cross Street/Royal Exchange bus stop.
Click here for more information about your connection.
The perfect meeting room in Manchester-Royal Exchange:
Capacity: 12 people
Equipped with: TV and flip chart
Drinks can be booked additionally
Price: £159 per day, £109 half-day
Our rooms
The One
For guests who know and love our compact standard room – the one for everyone!
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Seating
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
Special One with a king bed
For guests who want more room to relax.
- King-size box-spring bed (180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
- Room size 16 m² - 20 m²
Special One with a view
For guests who want more room to relax and would like to enjoy a stunning view.
- Queen-size box-spring bed (160 cm)
- Room size 16 m²
- With view
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
Family One
For guests travelling with family who’d like an extra sleeping place.
- King-size box-spring bed (180 cm)
- Chair bed
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
- Room size 16 m² - 20 m²
The One accessible
For guests who want barrier-free furnishings.
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Seating
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
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Hotel Manchester Royal Exchange
Our Motel One Manchester-Royal Exchange is designed with a trendy faux-industrial look in memory of Manchester’s golden era when it was known as “Cottonopolis”: all about cotton as a raw material and its processing. The foyer is dominated by six-metre high round steel arches and a wall of printed cloth, as a foretaste of our theme. Furniture by Baxter and hanging lamps by Alturo Alvarez are complemented by details such as spools of thread and spinning machines.
The main eye-catcher is a wall installation entitled "Cottonopolis" by paper artist Andy Singleton, composed entirely of shapes cast by innumerable single threads.
Our affordable hotel is situated right opposite the Royal Exchange Theatre in the very heart of Manchester. The Town Hall, Manchester Cathedral, Manchester Arena and the Manchester Central Convention Complex are within walking distance, and both Victoria and Manchester Piccadilly stations are within easy reach.
Visit us in Manchester and find out about the centre of the cotton trade.
Cool Cotton
Classic British furniture, paper sculptures and more will transport you to "Cottonopolis" - 19th century Manchester.
Cutting Edge
Paper artist Andy Singleton has proven a steady hand for Motel One Manchester-Royal.
