Motel One Edinburgh
01 / 02
What our guests say
Very good
Overall rating from 5,504 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.3 of 10
Lounge & Bar 8.9 of 10
Location 9.8 of 10
Room 8.5 of 10
Bathroom 8.6 of 10
Free WiFi 9.1 of 10
Value for money 8.3 of 10
Breakfast service 8.4 of 10
We really enjoyed our stay. We had a lovely room with a great view. The location is perfect. The only complaint that we have is those awful plastic cups in the room; please cold we have china ones! The Clipper tea is excellent. The instant coffee in hotels is always a disappointment!
Very pleasant staff, very helpful to me being elderly. Room comfortable with good lighting. Bathroom very good.
Staff friendly and helpful Location excellent Rooms very comfortable
My only complaint was the temperature - I expected air conditioning and it was stuffy and a bit uncomfortable due to the heat of the summer. It never cooled off greatly. Staff excellent, breakfast excellent, location was absolutely perfect - 5 min walk across the north bridge and you’re in old town, 3 min walk and you are at Princes Gardens or St. Andrew’s Square with great restaurants, literally across the street from Waverly Train Station, and 1 min walk to Sainsburys and other shops of interest.
Another excellent stay at Motel One Edinburgh-Royal, our go-to hotel whenever we visit Edinburgh. The location is perfect, the rooms are always clean and comfortable, and the staff are wonderfully friendly and welcoming especially at reception . We look forward to returning!
Lovely hotel. Very friendly, helpful staff. Lovely room with lots of space and a very nice bathroom. Very well located- literally 2 mins walk from Edinburgh Waverley station.
Please provide water cups! Great room comfortable bed fantastic location. Pity about the up down two lift to room in Cockburn wing Staff superb
Apart from room 567being a bit isolated everything was fine
As always, room clean and well equipped, great aircon and shower, staff polite and helpful
Great Localization
Room was small and very basic, was not good value for the price, however it was during the Fringe when everywhere is too expensive and poor value.
Friendly helpful staff. Lovely quiet clean room. Nice breakfast. Amazing location.
Good location. Room size and storage: OK. Room quiet. Bed comfortable. Wi Fi and shower: good. Breakfast good. Layout of hotel a bit of a nuisance with reception on mezzanine level and only one lift stopping at that level.
Great location. Staff are helpful, friendly, very professional, offering early check-in when available. Very comfortable room, great bed, walk-in shower, Wi-Fi. A shame that there's nowhere to store small clothing items, underwear, etc. A small drawer unit would make a big difference.
In terms of convenience and hospitality, the stay was very nice. The hotel was much closer to Waverley Station, as well as some supermarkets and some sightseeing spots. What’s more, the hotel staff provided me with some ice in plastic bags for my sprained leg. Thanks to their support, I was able to enjoy touring in Edinburgh despite my injury. The staff was also very kind and made us feel comfortable.
we stayed there when we arrived and the last night we had in Edinburgh. The staff was lovely and we had no issues with anything. Everyone was very nice and helpful when we had questions and getting our bags down the elevator!
Everything perfect.
Nice room, good location
Thank You
Easier access to shelves
Room was excellent, comfortable beds and great location. The only issue I had was the lack of transparency in the price. When we booked the room it stated on the quote that the price included taxes and fees, and this was in fact incorrect. While I completely understand the hotel has no control over taxes implemented by the government and council, it was fully aware of the tax and chose to not include it in the quote despite stating the quote did include taxes. For this reason, I would not recommend the hotel to friends and family. I prefer a place that is honest in their quotation, allowing guests to accurately compare prices across all hotels.
Nice hotel convenient for the station and events
Great hotel, location and staff. Will recommend you!
Great location, fun vibe!
Fantastic hotel, I have stayed here before so I knew it would be perfect to take my mum who struggles with her mobility and the wheelchair access and accessible room was perfect. The location is so central to everything in Edinburgh and the staff are so friendly and helpful. We really enjoyed our stay here and it was a bit on the pricey side but that was due to the fringe festival and the Edinburgh tattoo being on but for location and convenience it's worth the cost. Thank you for a lovely stay. 😁
I have stayed for several years running at this hotel, and am generally happy, aside from the very high room rate, which I appreciate is excessive due to Festival time. Friendly staff, room comfortable, if rather small. And I still don't understand why there is no way of plugging the basin (retaining water). This is very inconvenient for people who wear contact lenses and is environmentally unfriendly as you have to keep the taps running. Location is the hotel's key advantage and the main reason I keep coming back.
Had a lovely 2 night stay at this hotel for the Tattoo. Staff were really helpful and friendly, room was very clean and perfect for our needs. Breakfast was continental but plenty of choice and all really good products. Would stay again.
Superb service, fantastic location. We return year after year.
A Motel with an excellent location on Princes Street. The motel is located just in front of the back entrance of Waverley Railway Station. Many tourist spots are within walking distance of the Motel. We recommend this motel for a stay.
Perfect location. Every point of contact we had with the staff was exceptional.
Room.504 bad
Fab location for all activities during the fringe and attending the tattoo. Ideally located next to Waverley station.
Staff was courteous, and friendly. Motel was clean and comfortable. Easy access to the old and new parts of Edinburgh. Would recommend you stay there.
Excellent location but poor housekeeping services (not enough towels for 2 people, didn’t fold pajamas in bed, no water, etc). Basic services for a stylish hotel.
Very nice. Great location.
Great welcome and exchange during check in. Beautiful room, great location.
We had no hot water for 2 mornings. Maintenance responded very politely and promptly on day one and arranged to return later. Unfortunately, when he returned my husband had the"do not disturb' notice on the door which was respected. Fair enough, our error, but it would have been helpful to let us know this before our cold shower on the second morning. Reception staff were really good, although as above, could have been more proactive and messaged us about the lack of maintenance on day one. Housekeeping need more training in customer service. A young man with a laundry hopper avoided any sort of acknowledgement as he almost ran us down as we pressed ourselves against the wall.
Lovely hotel very centrally located. Staff are very helpful and friendly. Only down side is that rooms are small, so not enough space for more than a night’s stay. Paid for city view and tbh it wasn’t a great view. On the third floor so window was at chest height. Also very noisy with window open due to the hotel opposite’s air conditioning fans.
Location is awesome.
Awesome location minutes from the Edinburgh Waverly Station, Royal Mile, and Fringe Festival. No phones in the rooms with the exception of accessible rooms I was told by reception. They indicated they are not mandated to have phones in the rooms. I had a concern about safety in an emergency. They said there number is on the card your keys come in. I said not everyone has a phone. Saturday there was a lot of street noise. I could hear both vehicles and people into the early morning hours. While sitting in the lobby the next morning I overheard a female guest complaining about the noise. Our shower would vary in temperature. There did not appear to be an exhaust fan in the bathroom. The bathroom is quite small. Following a shower the walls were dripping, and the mirror totally fogged up. When I checked out they said they would have someone look at the temperature issue. There was a safe in the room. There was very little room for storage. We left everything in our suitcases. Upon arrival we requested an extra blanket and luggage rack. Both were delivered promptly. The staff were friendly and responded to requests quickly. The hotel was clean and comfortable. There was a buffet breakfast in the lounge area , however we did not have it. Coffee is available from a machine for guests. It was extremely busy in the area and difficult to get a seat in many places with all the people concentrated in the area due to the events. I found it to be expensive for what we got, but I guess it is the location and the events that were on.
All was good except the price for a room which was situated exactly next to a footpath/stairs. Every 5 seconds you had tourists in your window. That's not okay for a room over 300 pounds.
The staff were very helpful and professional Room was modern & clean Great location
Good hotel, and good location. Next time I want also to have egg and bacon for breakfast
Perfect location! Staff was friendly and helpful. Breakfast was ready early every morning with plenty of Choices. Came back to our room every evening with fresh towels waiting for us. Room was quiet and comfortable considering its very central location. Will stay there again next time we’re in Edinburgh.
We had a super nice stay. There was only a few things: There were some hairs on our towels and toilet seat when we checked in. It would have been nice with a trashcan in the room and not just the bathroom. More amenities and not just a shampoo and body wash in one. The possibilities to stream on the tv. But our stay was still great.
I found the staff friendly and welcoming, especially a member of the housekeeping staff ( long beard gentleman - 4th floor). The room was compact but lovely. I would stay again but not in August due to the cost. The only thing that disappointed me was the breakfast, it was continental and scattered around the room with no explanation. The baskets were set to high for me to reach.
The hotel is really nice and in the city center. Very comfortable to visit both the old town and the new town. In front of Waverly Station so that you can get a bus to the airport just outside and get there in half an our at the price of 6 pounds. My room was spacious with air conditioner and enough space. I would have liked another stand for luggage. The towel for the shower were very small. The menu for breakfast was fabulous. The whole staff is really nice and ready to help.
Fantatic location.
Room was clean and felt new with finishes and linens and bathroom. Great location. Friendly staff. All excellent for the cost of the room.
The staff at this hotel are stellar! Our first interaction was with Haley, and she set a pretty high bar! All other staff were super friendly and helpful. Location of the hotel is great, we found it to be very walkable to major sights, great shops and the Waverly train station.
Switch on. beOne.
Motel One Edinburgh – affordable designer accommodation in the capital of Scotland
Edinburgh: The capital of Scotland
Motel One has two locations in Edinburgh, ready to welcome you at both central, popular Design Hotels each with individual interiors, friendly service and free WiFi. Our affordable hotels are a great choice for your weekend away, special event, short stay or business meeting.
Formerly called “Auld Reekie” by locals, Edinburgh is no longer the grey, industrial stronghold of its reputation. Scotland’s capital has gradually transformed itself, and is now one of the UK’s most popular destinations.
Budget Design Hotels in Edinburgh – your Motel One
Scarcely half a million people call Edinburgh home, making it compacter and cosier than many other European capitals. Nearly all its sights are within walking distance of our centrally-located Design Hotels. Both the Edinburgh Royal with its view of the castle and the Motel One Edinburgh Princes right in the old part of town make great bases for your explorations.
Edinburgh is made up of contrasts: between the Old Town and Royal Mile and its modern counterpart, the New Town. The Royal Mile is lined with neo-classical frontages and imposing columns, testament to Edinburgh’s storied history, while the geometrically laid-out new town reflects the precise planning and development of the 18th century.
From either hotel, you’re just minutes away from the cobbled Royal Mile, which connects the Castle and the Palace. At in fact around a mile long, it’s peppered with impressive architecture, seamed by countless narrow alleyways and hidden passages. Robert Louis Stevenson, of “Treasure Island” fame, once said, "There are no stars so lovely as Edinburgh street lamps,” and you’ll quickly agree if you tour the town in the evening.
Edinburgh Castle, Camera Obscura and Princes Street Gardens
A key symbol of the city, Edinburgh Castle on Castle Hill towers over everything literally and figuratively. Inside, you can find out about the world of Edinburgh gone by, enjoy the view across Princes Street Gardens, and jump at the the One O'clock Gun.
Follow the Royal Mile a while to the Camera Obscura tower where a living image of the city is projected onto a table, and visitors can wonder at interactive optical illusions as well as the great views from the roof terrace.
Should you be in the mood for a shop, head to the boutiques and department stores of nearby Princes Street after visiting the Old Town. Weather permitting, the parallel Princes Street Gardens are a nice spot for a stroll and a sit down.
Our Design Hotels are also within close reach of other sights such as Holyrood Palace, the John Knox House and the Canongate Tolbooth.
