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Very good
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Overall, my Motel One was a pleasant stay, as usual when I stay at Motel One properties. Like many hotels, Motel One speaks of its sustainability practices, but provides little information about recycling, for example. Are the trash bins in the rooms sorted for recyclable materials? The paper cups provided in the bathrooms should be replaced with reusable cups.
alles gut!
Nice stay
We had a pleasant enough stay at Motel One Dublin. Reception staff were quick and efficient if not particularly welcoming. The standard king we’d reserved was freshly decorated if a bit small. The bathroom was particularly nice. We liked the white fluffy towels and nicely scented liquid soap and shampoo. No conditioner or shower cap offered though. Bit mean. We slept well as there was little noise and the A/C worked well. We missed having a fridge or water or any mugs or glasses. The 2 small paper cups provided instead made the place feel a bit cheap. They were also a bit dangerous to drink boiling hot drinks from as weren’t as robust as coffee shop type cups. No further cups were offered in the bathroom for use when cleaning teeth.
Friendly staff, comfortable bed, good location and well organised breakfast. Perhaps the air conditioning could be set to a slightly higher temperature to save some energy.
Im so happy to stay there, mr Amir in reception make me smile sińce first step into hotel ! I was there with my fiance for one night and for sure we will back! Greetings from Patryk to Amir ! Thank you for help !
The hotel was so central for our trip. The room was clean. The breakfast was good quality and the staff were very helpful especially the girl from reception who found us a taxi despite the road being closed for the parade on Saturday.
Every thing is wonderful the size of room , the clean, the comfortable and the location In my opinion if you want to improve your services, you have to supply the rooms with things like small fridge slippers for the room the bathrobe
Great location, comfortable bed, pleasant lounge, loads of breakfast options.
Very clean hotel. Staff very friendly and helpful. I wish they'd had more snacks and some sandwiches as I arrived late.
Everything was in excellent condition. The staff were very helpful. I found the price a bit steep.
Well run. Staff excellent
Great location, rooms small but functional and has all you need. Online check-in streamlines processes and means no waiting to check in.
I really liked it, welcoming, the service was nice, the design is not exaggerated but beautiful. The Motel is the middle of very busy area but with widows closed you hear no sound from outside. Just one thing was the mosquitoes in the Room sometimes
Great location but quite basic and rooms are very small. You're meant to use the same paper cup for your tea and drink water from. No nice to haves like shower cap, conditioner, body moisturiser. The breakfast offering was quite limited too. Additionally upon check in I was told the room had been paid for, when I asked if they were sure they pointed to a checkin itinerary that clearly had hand written 'paid' on it. This morning I received an email from the hotel saying that my account needed to be closed and tht a colleague had forgotten to take payment. I thought that was unfair on the colleague as it was not his fault someone else had stipulated it had been paid for (I had booked months in advance and do often pay when booking as opposed to checking in so there was a chance payment had been made, but I did ask them if they were sure). I have no issues paying but it wasn't handled well. the beds were very comfortable though and the air con was nice too - not too strong
Well placed clean tidy hotel, very nice would use again. Two minor minuses breakfast very expensive and sinks did not have a plug
Really well presented hotel and lovely lobby area. Overall the service was great, bit disappointing not have access to an iron as I didn't have time to wait for one so had to make do with creases. Didn't have breakfast at the hotel and as the lobby/reception area is used for those having breakfast myself and a colleague had no where to sit/wait whilst waiting for our other colleagues to arrive downstairs, therefore we were stood with suitcases and felt very in the way. Bathroom I was in had a subpar shower head that seemed a little broken and I would have raised this had I been staying for more than one night.
This is the first time we have stayed in your hotel in Newcastle and we will be staying with you again. The price was good compared to other hotels, The location is excellent, The continental breakfast was excellent, The rooms were more than adequate for our stay with no complaints about our stay. Most importantly your staff were excellent, lovely on Reception which we then knew straightaway we had made the right decision considering we have stayed in many hotels in Newcastle over the years. All the rest of the staff were excellent spoke to, basically nothing was a problem or a bother. So in summary a massive thank you from my wife and myself and hopefully see you in the near future. 👍👍👍
Very good. Thank you.
Perfect location, wonderful room with amazing view. Very clean. Comfortable bed. Very good breakfast. Friendly and efficient team.
One of the Best hotel in town. Supper Clean, close to everywhere and most important very friendly employees specially Luna. We stayed for a month and they truly made us feel at home in every possible way. THANK YOU MOTEL ONE
Great accomodation near all important sights of Dublin. Somebody would prefer an Irish breakfast, but this is not necessary.
Great location with extremely outstanding staff. I would recommend this place to all. Thank you for making our one month stay feels at home
PERFECT MOTEL ONE! LOCATION PERFECT! BREAKFAST PERFECT! MY FAVORITE HOTEL IN COLOGNE!
Pity that there wasn't a proper desk in the room in order to able working with the laptop. Otherwise the room was clean, silent and the bed was good.
Good location and staff. Regarding rooms - some rooms are connected with each other through locked door, which is common in many hotels. Problem is these doors are so thin, that I could hear every single word from the TV of my neighbours. I asked for the room to be changed and it was done. Also I think that some features are missing in a room considering it is a 4 star hotel - eg bottle of water, which you have to buy at the reception desk, or some tea / coffee. Breakfast was fine.
an ironing board is a definite must! I managed to borrow an iron from the reception but they didn't have an ironing board. Otherwise couldn't fault the room, nice and quiet, comfy bed and the downstairs bar area was welcoming.
I stay at this hotel on a regular basis, and always have a good experience, but this time was very different. When i tried to check in at around 2pm I was told no one could check in until 3pm, which i thought was strange as surely some rooms must have been ready at 2pm. Anyway I left and went for a coffee, came back at 3pm to be faced with a que of people all the way down the street waiting to check in, it took me over an hour to get my room. I've never experienced anything like this and I travel and stay away for work almost every week. Needless to say I'll be looking for another hotel on my next trip to Glasgow.
Room was nice, staff super friendly. It would have been good to have a small fridge in the room. Paid for breakfast only 1 morning as for someone with food allergies the options weren't great.
Good things were: - Fast check-in and out - Comfortable room - Nice variety at breakfast Negative things were: - Blanket is tightly tucked under the mattress, which causes effort to pull it out again - Breakfast buffet is too cramped and overcrowded. - Lifts are too busy and too crowded. Making them more spacious and faster would be helpful. - Bathroom door keeps shutting itself without reason - Provided soap dispensers of low quality
Always a relaxing and enjoyable experience underpinned by excellent customer service.
excellent location, room clean and staff friendly but the bed was so uncomfortable i barely slept. i should have alerted the staff and asked to change rooms but was out working most of the time.
The lobby and bar/breakfast area is amazing, really relaxing and chilled out. The corridors outside the rooms are a little bit stark but dont let that put you off. The rooms are snug but have everything you need including a comfortable bed and lots of pillows.
Motel One Madrid is in a good location near to Plaza de Espana. The staff are helpful and the rooms are comfortable. It’s a pretty good hotel. But… it just doesn’t have the feel of other Motel One hotels I have stayed in. The bar area is empty at night, the breakfast offering isn’t as good as in other Motel Ones and, perhaps most importantly, you can tell that this has been converted from another hotel brand - the corridors are very dark and decorated in purple and grey and some of the fixtures look old and tired. Overall, this was less good an experience as other Motel Ones. It’s not the staff’s fault - the hotel conversion / refurbishment should have included all the public areas as well as the bedrooms.
Just everything I have come to expect from Motel One. Nice comfortable room and really excellent service which distinguishes Motel One from its competition. My complementary breakfast could have been better organised with the breakfast staff who didn't have any notification of it.
Alles top.
We found your staff all very polite and helpful. We came with a family group including child and everyone felt most welcome. The breakfast was excellent with lots of fresh fruit as well as the usual catering for all tastes. A couple of suitcase racks in the room would be helpful as there wasn’t really anywhere to put them for packing and unpacking.
Pleasant hotel in very convenient central location. Friendly helpful and polite staff Two stand-out staff - Jeremy at reception - personable and helpful. Atef in breakfast room - delightfully friendly and welcoming. Recognised and greeted us daily. Well done both staff members
Very nice hotel, great location, very friendly personnel, very quiet room, great whiskey.
Alles top….
Thanks for the great stay. I was happy with the room and the service.
It was as usual! Easy check in, comfy room, good breakfast
Always reliable with a friendly welcome. Great location and great value for money in what is often an expensive city.
Fantastic location in the heart of Manchester. Lovely bar area. Clean and tidy rooms. Really liked the choice of breakfast in a relaxed environment. All continental, but I prefer that.
We asked multiple times for the room to be cleaned as we had different people staying in the room each night, cleaning was not completed
tres bel hotel, tres charmant
Atef and the whole team was phenomenal!
Helpful as always when holding my room for a late check in when I called due to a delay. Maybe this could be a service available through the app?
děkuji, danke simple design, clean room
Nice modern hotel. Friendly people. Rooftop bar was excellent. But maybe it's positie to keep it longer open. Now it closed at 22.00.
