Motel One Hamborg-Alster

Motel One
Hamborg har fra tidernes morgen fungeret som porten til den store vide verden. Og dette Motel One er porten til Hamborg: Indre by, Jungfernstieg, Binnen- og Außenalster samt Rotherbaum befinder sig i umiddelbar nærhed af hotellet.
  • Steindamm 102, 20099 Hamborg
  • +49 40 4192497-0
  • hamburg-alster@motel-one.com
Steindamm 102, 20099 Hamborg
Motel One

Det siger vores gæster

rigtig god

Samlet bedømmelse fra 7.329 anmeldelser 

  • Venlighed   9.2 af 10

  • Renlighed   8.9 af 10

  • Reception   8.9 af 10

  • Lounge & bar   8.7 af 10

  • Beliggenhed   8.7 af 10

  • Værelser   8.3 af 10

  • Badeværelse   8.3 af 10

  • Gratis wi-fi   9.1 af 10

  • Kvalitet i forhold til prisen   8.2 af 10

  • Morgenmad   8.2 af 10

Nice and friendly staff. Kettles in the room would make it absolutely perfect!

No bottle water in the room, and the reception is not friendly and didnt offer water

Disappointed. A lot of building works going on, I couldn't open my window as that is where everyone congregated to have a cigarette break. I had a view of the waste skips for the building works currently going on in the hotel. The price was way too high for the building works going on and my room not being cleaned at all. The bed was made once in my 6 day stay, the dead fly on the window remained there until the day I left.... Really disappointed for a MotelOne, the others I have stayed at have always been great and friendly service. Unfortunately this was the odd one out. I would not stay in this MotelOne again. It was also noisy from early morning when work began.

It was as expected. Only issue I had was trying to make payment on your website on the day of check-in before arriving. Did not work. Had to call hotel and was reassured that bookijg is guaranteed till arrival.

Perfect

Cozy hotel and bar with a relaxed atmosphere. Nice breakfast buffet. Close to trian og other transportation. The only downside was the bed, which was not that comfortable (hard).

A lovely quiet room on a high floor (as requested, thank you). We liked the new style, more neutral and elegant, and good to be in a newly-decorated hotel. Reception staff could be more welcoming!

Please repair the broken parking slides, remove the old furniture from the garage or cover them with something. Mineralwater for 6.00 EUR is quite too expensive!

We had a great stay. The team overall was very friendly and helpful. The arrival experience was tricky as I arrived a day later. The evening team struggled, but the morning team was very efficient in sorting everything out. especially the breakfast team was always very eager to help. Jaquenline stood out with her great personality. We had a great stay overall. thank you!

Good location and super location for the U-bahn. Small room but fully adequate for a couple of nights.

Asking whether cleaning is need upon check-in was a bit of a surprise…

Nice place as usual Second night was difficult due too the heavy noise of one elevator

Great stay in Hamburg! Considering the rush-hour for breakfast, we only had to wait a few minutes. On arriving, we received a double room without extrabed (we were two adults and one child). Motel One gave us a solution by providing us two rooms for the first night. The following morning we received a room for three people, as requested. So Motel One tried to give us a solution at any moment.

Nice stay, good breakfast

Check-in needs to be improved. Waited 20 minutes!

Overall very good but busy hotel

Decent hotel but expensive breakfast for what you get. No kettle, fridge or water in the room. Unsatisfactory wait to check in (25 minutes) after a long day of travel.

Staff were friendly. Location was excellent.

The lobby is really nice and cosy, breakfast selection is decent. The rooms are very small, AC is due for a refit. It was impossible to control the temperature in the room, we had to leave the window open over night because the air would get extremely stale with two persons sleeping in this small room, the temperature fluctuated wildly over night from warm to cold. Ventilation in the bathroom didn't work effectively so we had to leave the door and window open to clear the moisture after showers. We got booked into a room equipped for only one guest and had to ask twice to get a second set of blankets and towels because the staff was too busy. I can live with these small details but expect better at the pricepoint. The staff was welcoming and did their best to make our stay comfortable.

Alles Top!

We had a nice stay in your hotel. I have one point to let you know: you ask ,for for reasons of the environment, to reuse towels and give the opportunity to not-cleaning the room, but it does not really work. Our room was cleaned and towels were changed even if we put the “please no cleaning” - annoncement on the door. And after 2days the “no-cleaning”-hanger disappeared so we could not ask for it anymore.

Very good service and very fine rooms.

The hotel was quite old and the room was quite uncomfortable (too little space, no night tables). The stuff forgot to put blankets & towels. On top of that, overbooked hotel caused lots of traffic jams in ELevator & Kitchen.

Due to a malfunction having to wait an hour for check in. Something I think could be a better plan for.

I was given a room which was already booked. When I entered the room there were bags of the person who was still staying for the night. Then I had to go to the reception to get another room. Other than this, evertything went well.

Very clean and modern style. Would have appreciated written information on the use of the tv

Alles war ok

Super Service, nette Lounge Alles war gut

Alles war perfekt!

We liked to live in your Hotel! Clean, comfortable, friendly. One question, why do you not have rooms with two separate beds? It would be better to have more different breakfast options (for example-eggs, scrumble, omlet)

The hotel has a great location. My room on the 17th floor had a wonderful view of the city. The room could use some updating. The air conditioning was a little dated and didn't cool the room adequately. I would add more savory items to the breakfast buffet, like sausages, scrambled eggs, etc.

TV didn’t work but otherwise, as usual, good value for money and the perfect business hotel. A fridge (empty) would have been useful..

Everything was satisfactory, the room was quiet.

Alles Super

On the first floor you can hear the bar/lounge music 24/7. I asked ind the reception when the turné the music off, the said never. I didn't chose my room or floor.

Ez check in. House cleaning did a great job! Breakfast as always great and ez to find from Hauptbahnof.

Great hotel, good location. However, missed the possibility to stream Netflix to the TV.

Not the best Motel One I have lived at. But clean and ok

Best Among Equals

Great staff, clean rooms, nice buffet with vegan options. There was a good deal days before trip for 96€. Thats great. Location is a bit far from center but walking distance to Alster/Lange Reihe. Rooms with xx01 or xx02 have beautiful view of city.

Alles super!

Martin at the reception was super helpful and very kind.

Excellent location excellent service

Excellent stay, as usual. One downside was the bar service this time. On one occasion, I wanted to order at the bar as usual and was told to find a seat and someone would be with me shortly. I left after 20min of waiting - it wasn't busy btw.

Breakfast Area could be bigger. When we arrived late desks were fully occupied and we were forced to sit together on desk with others. The bed was to hard for a good sleep

War ok.

Super dejligt hotel, der har hvad vi skal bruge.

Ophold med 2 overnatninger. Fint ophold, dog kunne der være bedre planlægning mht. morgenmaden. At man kunne vælge tidsrum, så der ikke er så lang kø.

Vi har boet hos jer flere gange, men denne gang lugtede værelset indelukket og fugtigt hver gang vi havde været ude. Og vi måtte lufte ud. Sæbepumpen var i stykker i bruser og jeg skilte den ad og satte frem så rengøring kunne skifte, men samme pumpe der var i stykker blev sat på igen og igen. Morgen maden var ok, desværre var det beskidt efter andre morgenmads gæster med krummer og andet på stole pg gulvet. Det var ikke særligt indbydende. Så var at være vores yndlings hotel i Hamborg overvejer vi nu at finde et andet næste gang da vi ikke synes hotellet levede op til prisen.

Tingene fungerer. Morgenmads buffeten er en smule kaotisk! Det er ikke optimalt, at sidde i en sofa/lænestol og spise morgenmad

Billedgalleri

Billedgalleri

Samlet oversigt

  • Quick Check-in
    For beOne-medlemmer: Tjek ind på forhånd, og spar tid
  • Ladestation til elbiler
    Miljøvenlig opladning
  • Gratis overnatning på forældrenes værelse
    For ét barn på op til 12 år
  • Hotellet har parkering
    Flere informationer under rutevejledning
  • Drikkevarer & snacks
    Se vores store udvalg i One Lounge
  • Kæledyr er velkomne
    Kontakt venligst hotellet direkte
  • Gratis wi-fi
    Overalt på hotellet
  • Allergivenlige puder & dyner
    Blødt kvalitetssengetøj for himmelsk søvnkomfort
  • My Service Option
    Afbestil værelsesrengøring – af hensyn til miljøet

Placering og omgivelser

Hotel Hamborg-Alster

Vores prisvenlige designhotel ligger i det trendy kvarter St. Georg og tæt på de to Alster-søer. Bifloden Alster udspringer nord for Hamborg og opdæmmes midt i byen i de to kunstige søer Binnen- og Außenalster, der egner sig perfekt til diverse former for sejlsport, men også udgør en smuk kulisse for de omkringliggende parker og grønne områder. I vores reception lærer du dog i første omgang Hamborg at kende fra sin vinterlige side: Et fotografi af en folkefest på den tilfrosne Alster viser nemlig hansestaden i fuld vinterpragt. Lameller af nøddetræ i barens loft afspejler Alster-flodens blide bølger, mens accessoires som sejlbåde, skibslygter og matroshatte fuldender hotellets maritime designkoncept.
På Motel One Hamborg-Alster overnatter du i et af byens allermest populære kvarterer. Trendy caféer, butikker og ikke mindst Alster-flodens naturskønne flodbred indbyder til hyggelige slentreture eller spontane picnics.

Grundet hotellets centrale placering er du hurtigt fremme ved byens mange seværdigheder til fods. F.eks. er der kun få minutter til fods til Mönckebergstraße, en af byens vigtigste shoppinggader. Via U- og S-bahnstationen Berliner Tor samt U-bahnstationen Lohmühlenstraße lige uden for hotellet har du forbindelse til offentlig transport i og omkring Hamborg. Ved ankomst og afrejse med toget vil du helt sikkert sætte pris på det faktum, at Hamborg Hovedbanegård kun ligger få hundrede meter væk fra hotellet.
Overnat i vores designhotel ved Alster, og glæd dig til at opleve verdens- og havnebyen Hamborg med dens mange facetter og kontraster.