Motel One Hambourg-Alster
Ce que disent nos clients
Très bien
Note globale sur 7 275 évaluations
Amabilité 9.2 de 10
Propreté 8.9 de 10
Réception 8.9 de 10
Lounge et bar 8.7 de 10
Emplacement 8.7 de 10
Chambre 8.3 de 10
Salle de bains 8.3 de 10
Wi-Fi gratuit 9.1 de 10
Rapport qualité/prix 8.2 de 10
Petit-déjeuner 8.2 de 10
This is my second Motel One I've been stayed at. Setup is the same, room is just enough and very clean. Only thing that could have been upgraded in the room are shower heads as there is really low pressure from those Hansgrohe rain ones. Accessibility to room, hotel was excellent. Parking is public but it has enough space for hotel guests. Breakfast options are huge and very good. All in all very pleasant stay in Motel One. Would recommend it
Great value for money, super efficient checkin/checkout without delay
Room was small, no tea or coffee making facilities in rooms, breakfast had no warm food offering and the breakfast space was overcrowded meaning it took a while to get food. Drinks at the bar were very expensive. Water pressure in the shower was very low.
Great location. Breakfast good, but very crowded at peak times. Hot water was not guaranteed, and this was frustrating at times. Overall, good value for the location.
Well-run hotel, comfortable rooms and a great bar which stays open till late. U-Bahn stop outside the door.
Comfortable room, friendly staff - would have liked more breakfast choices.
Nice location and hotel very modern , clean and staff were extremely helpful
I felt cold and the receptionist has been so nice to bring me an additional blanket. And the lady from the breakfast service offered a coffee to me, even I didn't book a breakfast. Thank you so much.
Staff were friendly and the local is good. However, the smell of sewage coming from the bathroom in the room was anything but pleasant.
Friendly staff. Unfortunately the room was very warm at night because the airco did not cool. Reported this the next morning to the reception, but it turned out no action had been taken.
Really poor experience for the reservation. Business trip, rooms were not booked or canceled due to poor communication in the team and bad reservation management
There was some hair in the room. A garbage can on the floor would have been nice. Also a small fridge to store some food/drinks would be good. The wifi was very slow. Aside from that it was alright.
Nice and friendly staff. Kettles in the room would make it absolutely perfect!
No bottle water in the room, and the reception is not friendly and didnt offer water
Disappointed. A lot of building works going on, I couldn't open my window as that is where everyone congregated to have a cigarette break. I had a view of the waste skips for the building works currently going on in the hotel. The price was way too high for the building works going on and my room not being cleaned at all. The bed was made once in my 6 day stay, the dead fly on the window remained there until the day I left.... Really disappointed for a MotelOne, the others I have stayed at have always been great and friendly service. Unfortunately this was the odd one out. I would not stay in this MotelOne again. It was also noisy from early morning when work began.
It was as expected. Only issue I had was trying to make payment on your website on the day of check-in before arriving. Did not work. Had to call hotel and was reassured that bookijg is guaranteed till arrival.
Perfect
Cozy hotel and bar with a relaxed atmosphere. Nice breakfast buffet. Close to trian og other transportation. The only downside was the bed, which was not that comfortable (hard).
A lovely quiet room on a high floor (as requested, thank you). We liked the new style, more neutral and elegant, and good to be in a newly-decorated hotel. Reception staff could be more welcoming!
Il s'agit de mon Hotel de référence quand je suis à Hambourg.
Please repair the broken parking slides, remove the old furniture from the garage or cover them with something. Mineralwater for 6.00 EUR is quite too expensive!
We had a great stay. The team overall was very friendly and helpful. The arrival experience was tricky as I arrived a day later. The evening team struggled, but the morning team was very efficient in sorting everything out. especially the breakfast team was always very eager to help. Jaquenline stood out with her great personality. We had a great stay overall. thank you!
Good location and super location for the U-bahn. Small room but fully adequate for a couple of nights.
Asking whether cleaning is need upon check-in was a bit of a surprise…
Nice place as usual Second night was difficult due too the heavy noise of one elevator
Great stay in Hamburg! Considering the rush-hour for breakfast, we only had to wait a few minutes. On arriving, we received a double room without extrabed (we were two adults and one child). Motel One gave us a solution by providing us two rooms for the first night. The following morning we received a room for three people, as requested. So Motel One tried to give us a solution at any moment.
Nice stay, good breakfast
Check-in needs to be improved. Waited 20 minutes!
Overall very good but busy hotel
Decent hotel but expensive breakfast for what you get. No kettle, fridge or water in the room. Unsatisfactory wait to check in (25 minutes) after a long day of travel.
Staff were friendly. Location was excellent.
The lobby is really nice and cosy, breakfast selection is decent. The rooms are very small, AC is due for a refit. It was impossible to control the temperature in the room, we had to leave the window open over night because the air would get extremely stale with two persons sleeping in this small room, the temperature fluctuated wildly over night from warm to cold. Ventilation in the bathroom didn't work effectively so we had to leave the door and window open to clear the moisture after showers. We got booked into a room equipped for only one guest and had to ask twice to get a second set of blankets and towels because the staff was too busy. I can live with these small details but expect better at the pricepoint. The staff was welcoming and did their best to make our stay comfortable.
Alles Top!
We had a nice stay in your hotel. I have one point to let you know: you ask ,for for reasons of the environment, to reuse towels and give the opportunity to not-cleaning the room, but it does not really work. Our room was cleaned and towels were changed even if we put the “please no cleaning” - annoncement on the door. And after 2days the “no-cleaning”-hanger disappeared so we could not ask for it anymore.
Very good service and very fine rooms.
The hotel was quite old and the room was quite uncomfortable (too little space, no night tables). The stuff forgot to put blankets & towels. On top of that, overbooked hotel caused lots of traffic jams in ELevator & Kitchen.
Due to a malfunction having to wait an hour for check in. Something I think could be a better plan for.
I was given a room which was already booked. When I entered the room there were bags of the person who was still staying for the night. Then I had to go to the reception to get another room. Other than this, evertything went well.
Very clean and modern style. Would have appreciated written information on the use of the tv
Alles war ok
Super Service, nette Lounge Alles war gut
Alles war perfekt!
Prestations correctes, sans distinction par rapport d'autres établissements.
Jamais déçus avec Motel One. Accueil confort propreté déco tout est réuni L’impression d’être un peu partout comme « à la maison ».
entièrement satisfait de mon séjour, chambres confortables ,j'ai apprécié petit jardin à l'arrière de l'hôtel, la décoration et l'atmosphère du lobby + bar
Excellent accueil, superbe vue depuis le 19e étage, propreté et tranquillité impeccables, bar propice aux conversations entre collègues.
Lundi de Pâques le bar était fermé le soir Beaucoup de clients insatisfaits parce qu’ils ne recevaient plus rie à boire. Un Nogo absolut pour une chaîne comme Motel One L’organisation du breakfast était un désastre Les gens se disputaient pour trouver une place libre. Les tables étaient nettoyées avec retard
Bon accueil et bonnes prestations en général. Le nettoyage des tables du petit-déjeuner est à améliorer. La carte du Snack mériterait d'être complétée, elle est un peu courte.
Très bien
Pour la première fois j’ai été déçu de cet hôtel. Le check-in a été très long. La chambre n’a pas été faite.
Galerie
Tout d’un seul coup d’œil
- Enregistrement rapidePour les membres beOne : enregistrez-vous à l’avance et gagnez du temps
- Borne de chargement pour véhicules électriquesFaites le plein de manière écologique
- Les enfants peuvent dormir dans la chambre de leurs parentsGratuitement jusqu’à l’âge de 12 ans
- Places de stationnementPlus d'informations sous Arrivée
- Boissons et en-casDécouvrez notre vaste sélection dans le One Lounge
- Animaux de compagnie acceptésVeuillez contacter directement l’hôtel
- Wi-Fi gratuitDans tout l’établissement
- Oreillers et couettes antiallergiquesLiterie de haute qualité offrant confort et bien-être
- Mon choix de serviceAnnuler le nettoyage de la chambre : une faveur pour l’environnement
Situation
HAMBOURG-LÜBECK-ROSTOCK
Ohé ! Voici les meilleures endroits pour profiter de la brise.
Hôtel Hambourg-Alster
Dans notre hôtel design, situé dans le quartier branché St. Georg, tout tourne autour du lac Alster tout proche. L’Alster intérieur et extérieur ne sont pas seulement un lieu de loisirs et de détente pour les plaisanciers, les canoéistes et les rameurs. Les parcs et les villas art nouveau des alentours invitent également à flâner et à se reposer. À la réception, vous découvrirez tout d’abord le visage de la ville en hiver. La photo d’une fête populaire sur l’Alster gelé témoigne du grand froid qu’il peut faire à Hambourg. Des lamelles en noyer au-dessus du bar imitent les légères vagues de l’Alster et des accessoires tels que des voiliers, des lampes en forme de lanternes et des bonnets de marins viennent compléter le concept design marin de notre hôtel.
Au Motel One Hambourg-Alster, vous séjournerez dans l’un des quartiers les plus résidentiels de la ville. Les cafés de rue chics, les boutiques et bien évidemment les rives de l’affluent de l’Elbe invitent à se promener en toute tranquillité.
Grâce à sa situation centrale, l’hôtel vous ouvrira la voie vers toutes les attractions de la ville. En seulement quelques minutes de marche, vous arriverez dans l’une des principales rues commerçantes de la ville, la Mönckebergstraße. Les stations de métro (U-Bahn) et de train (S-Bahn) Berliner Tor ainsi que la station de métro Lohmühlenstraße, situées directement devant l’hôtel, vous permettront d’accéder aux transports publics. À votre arrivée et à votre départ, vous apprécierez de savoir que la gare centrale (Hauptbahnhof) n’est qu’à quelques centaines de mètres de l’hôtel.
Séjournez dans notre hôtel design au bord de l’Alster et vous comprendrez la signification de la chanson de Lotto King Karl : « Hambourg, ma perle, merveilleuse ville. »
