Motel One Hamburk-Alster
REDESIGN
REDESIGN
Co říkají naši hosté
velmi dobré
Celkové hodnocení z 7 335 hodnocení
Přívětivost 9.1 z 10
Čistota 9 z 10
Recepce 8.9 z 10
Salonek a bar 8.7 z 10
Poloha 8.7 z 10
Pokoj 8.3 z 10
Koupelna 8.3 z 10
Wi-Fi zdarma 9.1 z 10
Poměr cena/výkon 8.1 z 10
Snídaně 8.1 z 10
I loved the temperature in the room and the loby. Also great bedding! You may improve breakfast.
Normally a great hotel. Super breakfast and clean. Issue with no hot water for a morning shower was 'beyond hotel's control' but the empathy and concession to make me want to revisit was not!
there were bushels of long black hair on the carpet. there was a clearly visible layer of dust on the upper cupboard.
Like to mention the bar staff for excellent service.
Room was small. Temperature uncomfortably warm. No way to control. Nice bath / shower. 3rd day price exorbitant. I want to especially commend Malissa at the front desk. She did an extraordinary job helping us book the first two nights over the phone from the airport. She signed us up as a B1 member. She is exceptionally friendly and caring. Her efforts were above and beyond expected!
I've stayed at several hotels in the Motel-One group, and I'm always very satisfied with what I find there.
Breakfast room very crowded and no place to sit No water at the room - had to buy one bottle for 6€ Construction work in front of window which started at 6.30 in the morning
good room for work travel. only my room 201 did not have a table & chair setup for office work. I used the lobby table. everything else was good.
Going to where the hotel is located on foot does not give the best impression of Hamburg. But overall very accessible and walkable from the city center. The hotel is also near the U-Bahm station which is a big plus!
nice and friendly
Friendly staff, clean and stylish. It was also fantastic that the hotel opened breakfast as early as 6:00 a.m. on Saturday, as we were taking part in a cycling race.
All good. 2 points: 1. The plates at the breakfast were very small. 2. There was no omelette. All esle good. thank you
Excellent location, very kind and helpful personnel, clean rooms, beautiful view, easy access by U-Bahn line, lots of shops and restaurants around, esp. down by St.Georg church is a very lively place. I would love to go back to this Motel One!
Lage Top Service Top Zimmer Top
Motel One is for me the best value money. Since I have stayed for the first time there, I look for one in every city I travel to.
Comfortable room with everything we needed. Excellent location for our travels
The location is close to the train station and very close to the underground. However, the area the hotel is located in is very problematic with a lot of drug addicts and it does not feel safe.
First room they sent me: Tv didn’t work. I wanted to watch word championship soccer. They offered me a room change. I agreed. Room was OK. Bathroom is very small but OK, water for shower was not warm enough. I didn’t mention this, I forgot.
Clean, nice staff, nice beds, AC was not working due to the extreme heat outside but got compensated for it.
Experience really positive. I appreciated accomodation e kindness at the reception. Very good position close public transport.
Worst hotel i stayed. Always had a problem with reception.
The friendliness of the staff is amazing. We felt really comfortable. It's a great place for the money. Subway station right in front of the door so that you don't have to walk through problematic streets which are in the general area. The vegan breakfast options were alright but there wasn't much to choose from. I wish motel one would improve on that in the future.
forgot a bag - was found and will be sent to my home adress. Top service. very kind
I had a very nice stay. The staff were wonderful.
i dont understand why you dont put a bottle of water in the room ? especially such a hot day(s)
Pleasant stay and staff
The bathroom was a bit too small. The air conditioning in the guest rooms struggled to cope with the high temperatures in Hamburg. The guest rooms and lobby were clean, and the staff were very friendly.
Excellent customer service, very friendly staff! Room was great, the view was amazing!
The hotel is ok, the bed is very comfortable and the staff is nice but I have stayed in 2 different rooms in the last 2 weeks and the first one the water in the shower was changing all the time, going from extremely hot to cold. In the second room the AC was not working properly.
The hotel staff is welcoming. Welcomes the guest with a warm smile. Helps in choosing the city tour destinations and convenient arrival times. The rooms are spacious enough. The beds are very comfortable. The breakfast is very rich and varied. The hotel itself should not be called a motel but at least a 3-star hotel.
Fine price, location ok, reception - not enough people to service in a timely manner
The reception staff was friendly and check-in went smoothly and fast. Room had a nice view, but was small. No kettle and tea making facilities, no bottled water. Breakfast had nice quality of the food, but the choice was dreadful - one of the poorest breakfasts I've ever experienced in Germany. From warm food - boiled eggs only. I actually didn't like it and won't be returning.
The best part of this hotel was its amazing access to the U-bahn. It was literally steps away.
Very friendly welcome by Yunus,
Motel one =Motel TOP
Receiving you bill before check out was a bit odd
Staff were polite and efficient, room was comfortable with good value breakfast and convenient location
I was checked in a room somebody was already in; the room ha dreally small windows and water was kind of hot/cold, wifi was slow, breakfast had no sausages or ham and only boiled eggs
Everything was ok. I enjoyed the stay. just one recommendation: You can keep a first aid box at the reception, including a thermometer. My son got ill and I needed one, but the reception could not help. It is a small matter, hopefully not much needed, but in case of need helps a lot. But your service was excellent even with this minor issue. Thanks a lot.
Kettle?? I paid over 200€ I expect a kettle with ( obviously) complete tea or coffee making facilities to be in my room, and phone cast?? I'm sure I'm not the only British guest you've had and even though watching burnt the depressed bread is somewhat entertaining, I'd rather have casted my phone to the TV.
I want to commend the person who checked me in, (dark haired young woman), she only told me the floor out loud without saying the room number. This should be standard, as especially as a woman travelling alone, I don't want others around me to hear which room I am in. Please please please make this the standard in all your locations and with all your staff. She did a great job.
As always, Motel One was pleasant, staff were courteous and helpful, room was nice, bed comfortable. I like that, unlike other hotels at similar price, there is a nice lounge and bar and the bedrooms are serviced every day. A big downside for me, at this particular hotel, was there was no kettle, tea or coffre making facilities in the room. Other Motel Ines have had this. The hotel uses dynamic pricing and, presumably because I stayed over a bank holiday weekend, it was expensive for what was provided
An amazing location near to the Hbf but quiet, super reachable with the U-Bahn, everyone in the entrance was super nice, we needed to make a call at the reception and it was all super kind. Room was super clean, new and comfortable. I forgot something in the room and not sure ded to come back after my checkout. At the phone I had a super kind talk and arriving there I had the reception already waiting for me with my item 💕
This is my second Motel One I've been stayed at. Setup is the same, room is just enough and very clean. Only thing that could have been upgraded in the room are shower heads as there is really low pressure from those Hansgrohe rain ones. Accessibility to room, hotel was excellent. Parking is public but it has enough space for hotel guests. Breakfast options are huge and very good. All in all very pleasant stay in Motel One. Would recommend it
Great value for money, super efficient checkin/checkout without delay
Room was small, no tea or coffee making facilities in rooms, breakfast had no warm food offering and the breakfast space was overcrowded meaning it took a while to get food. Drinks at the bar were very expensive. Water pressure in the shower was very low.
Great location. Breakfast good, but very crowded at peak times. Hot water was not guaranteed, and this was frustrating at times. Overall, good value for the location.
Well-run hotel, comfortable rooms and a great bar which stays open till late. U-Bahn stop outside the door.
Comfortable room, friendly staff - would have liked more breakfast choices.
Nice location and hotel very modern , clean and staff were extremely helpful
Galerie
Galerie
Stručný Přehled
- Rychlý check-inPro členy beOne: Proveďte check-in pohodlně předem a ušetřete čas
- VLASTNÍ PARKOVIŠTĚDalší informace najdete v sekci Jak se k nám dostanete.
- Wi-Fi zdarmaV celém hotelu
- Dobíjecí stanice pro elektromobilyTankujte ekologicky
- NÁPOJE A OBČERSTVENÍObjevte bohatou nabídku naší One Lounge
- Antialergické polštáře a přikrývkyPohodlí při spánku jako ve snu v kvalitním ložním prádle
- NOCOVÁNÍ NA POKOJI RODIČŮPro jedno dítě do 12 let zdarma
- DOMÁCÍ MAZLÍČCI VÍTÁNIObraťte se prosím přímo na hotel
- My Service OptionMožnost zrušení úklidu pokoje – z lásky k životnímu prostředí
- CHECK-IN/OUT
Od 15 hodin v den příjezdu
Do 12 hodin v den odjezdu - ÚSCHOVNA ZAVAZADEL
K dispozici zdarma
- TURISTICKÁ DAŇ
Město Hamburk účtuje kulturní a turistický poplatek, které se hradí na místě.
- SNÍDANĚ
PO – PÁ: 6:00 hodin – 10:00 hodin
SO, NE, svátky: 7:00 hodin – 11:00 hodin - CESTOVÁNÍ S DĚTMI
Informace najdete zde
- RYCHLÝ CHECK-IN
Jako člen beOne můžete check-in provést pohodlně a flexibilně online předem, a ušetřit tak čas. Více informací naleznete zde.
- MOŽNOSTI PARKOVÁNÍ
Podzemní parkoviště (20 €/24 hod.). Omezený počet parkovacích míst, parkovací místa nelze rezervovat předem. Pokud chcete pohodlně dorazit do našeho podzemního parkoviště, doporučujeme zadat do navigace adresu „Steindamm 96“.
Veřejná parkoviště:
Parkovací dům Berliner Tor / HAW (0,3 km) - PŘÍJEZD AUTEM
Zde si můžete naplánovat svou cestu.
- VEŘEJNÉ DOPRAVNÍ PROSTŘEDKY
Do hotelu se dostanete ze zastávky metra Lohmühlenstraße.
Další informace o dopravním spojení najdete zde.
01 / 01
HAMBURK-LÜBECK-ROSTOCK
Ahoj! Ta nejlepší místa, která na vás dýchnou svěžím mořským vánkem.
Hotel Hamburk-Alster
V našem cenově výhodném designovém hotelu v oblíbené čtvrti St. Georg se vše točí kolem nedalekého jezera Alster. Vnější a Vnitřní Alster je doslova rájem pro všechny jachtaře, kanoisty a veslaře a zároveň svými okolními parky a secesními vilami zve návštěvníky k procházkám a odpočinku. U nás na recepci však nejprve Hamburk poznáte z jeho chladnější stránky. Lidová slavnost na zamrzlém jezeře Alster ukazuje, že v Hamburku může být i pořádná zima. Strop baru s ořechovými deskami připomínajícími mírné vlny na jezeře a doplňky jako plachetnice, lodní lampy nebo námořnické čapky dotváří maritimní designový koncept našeho hotelu.
V hotelu Motel One Hamburk-Alster budete nocovat v jedné z nejatraktivnějších lokalit města. K procházkám zde návštěvníky lákají vkusné pouliční kavárny, butiky a v neposlední řadě také břeh vedlejšího toku Labe.
Díky centrální poloze vám hotel umožní poznat všechny krásy města. Během několika minut se tak pěšky dostanete například do Mönckebergstraße, jedné z hlavních nákupních tříd Hamburku. Zastávka metra a městské dráhy Berliner Tor a zastávka metra Lohmühlenstraße vám nabídnou napojení na městskou veřejnou dopravu, a to přímo před hotelem. Při příjezdu a odjezdu vlakem jistě oceníte, že je hamburské hlavní nádraží od hotelu vzdáleno jen několik set metrů.
Rezervujte si pokoj v našem designovém hotelu u jezera Alster a objevte pravý význam známé písně od Lotto Kinga Karla, ve které se zpívá: „Hamburku, má perlo, ty přenádherné město.“
