Motel One Hamburg-Alster
Dit zeggen onze gasten
heel goed
Totale score van 7.275 beoordelingen
Vriendelijkheid 9.1 van 10
Netheid 9 van 10
Receptie 8.9 van 10
Lounge en bar 8.7 van 10
Ligging 8.7 van 10
Kamer 8.3 van 10
Badkamer 8.3 van 10
Gratis wifi 9.1 van 10
Goede prijs-kwaliteitsverhouding 8.2 van 10
Ontbijtvoorziening 8.2 van 10
This is my second Motel One I've been stayed at. Setup is the same, room is just enough and very clean. Only thing that could have been upgraded in the room are shower heads as there is really low pressure from those Hansgrohe rain ones. Accessibility to room, hotel was excellent. Parking is public but it has enough space for hotel guests. Breakfast options are huge and very good. All in all very pleasant stay in Motel One. Would recommend it
Great value for money, super efficient checkin/checkout without delay
Room was small, no tea or coffee making facilities in rooms, breakfast had no warm food offering and the breakfast space was overcrowded meaning it took a while to get food. Drinks at the bar were very expensive. Water pressure in the shower was very low.
Great location. Breakfast good, but very crowded at peak times. Hot water was not guaranteed, and this was frustrating at times. Overall, good value for the location.
Well-run hotel, comfortable rooms and a great bar which stays open till late. U-Bahn stop outside the door.
Comfortable room, friendly staff - would have liked more breakfast choices.
Nice location and hotel very modern , clean and staff were extremely helpful
I felt cold and the receptionist has been so nice to bring me an additional blanket. And the lady from the breakfast service offered a coffee to me, even I didn't book a breakfast. Thank you so much.
Staff were friendly and the local is good. However, the smell of sewage coming from the bathroom in the room was anything but pleasant.
Friendly staff. Unfortunately the room was very warm at night because the airco did not cool. Reported this the next morning to the reception, but it turned out no action had been taken.
Really poor experience for the reservation. Business trip, rooms were not booked or canceled due to poor communication in the team and bad reservation management
There was some hair in the room. A garbage can on the floor would have been nice. Also a small fridge to store some food/drinks would be good. The wifi was very slow. Aside from that it was alright.
Nice and friendly staff. Kettles in the room would make it absolutely perfect!
No bottle water in the room, and the reception is not friendly and didnt offer water
Disappointed. A lot of building works going on, I couldn't open my window as that is where everyone congregated to have a cigarette break. I had a view of the waste skips for the building works currently going on in the hotel. The price was way too high for the building works going on and my room not being cleaned at all. The bed was made once in my 6 day stay, the dead fly on the window remained there until the day I left.... Really disappointed for a MotelOne, the others I have stayed at have always been great and friendly service. Unfortunately this was the odd one out. I would not stay in this MotelOne again. It was also noisy from early morning when work began.
It was as expected. Only issue I had was trying to make payment on your website on the day of check-in before arriving. Did not work. Had to call hotel and was reassured that bookijg is guaranteed till arrival.
Perfect
Cozy hotel and bar with a relaxed atmosphere. Nice breakfast buffet. Close to trian og other transportation. The only downside was the bed, which was not that comfortable (hard).
A lovely quiet room on a high floor (as requested, thank you). We liked the new style, more neutral and elegant, and good to be in a newly-decorated hotel. Reception staff could be more welcoming!
Please repair the broken parking slides, remove the old furniture from the garage or cover them with something. Mineralwater for 6.00 EUR is quite too expensive!
We had a great stay. The team overall was very friendly and helpful. The arrival experience was tricky as I arrived a day later. The evening team struggled, but the morning team was very efficient in sorting everything out. especially the breakfast team was always very eager to help. Jaquenline stood out with her great personality. We had a great stay overall. thank you!
Good location and super location for the U-bahn. Small room but fully adequate for a couple of nights.
Asking whether cleaning is need upon check-in was a bit of a surprise…
Nice place as usual Second night was difficult due too the heavy noise of one elevator
Great stay in Hamburg! Considering the rush-hour for breakfast, we only had to wait a few minutes. On arriving, we received a double room without extrabed (we were two adults and one child). Motel One gave us a solution by providing us two rooms for the first night. The following morning we received a room for three people, as requested. So Motel One tried to give us a solution at any moment.
Nice stay, good breakfast
Check-in needs to be improved. Waited 20 minutes!
Overall very good but busy hotel
Decent hotel but expensive breakfast for what you get. No kettle, fridge or water in the room. Unsatisfactory wait to check in (25 minutes) after a long day of travel.
Staff were friendly. Location was excellent.
The lobby is really nice and cosy, breakfast selection is decent. The rooms are very small, AC is due for a refit. It was impossible to control the temperature in the room, we had to leave the window open over night because the air would get extremely stale with two persons sleeping in this small room, the temperature fluctuated wildly over night from warm to cold. Ventilation in the bathroom didn't work effectively so we had to leave the door and window open to clear the moisture after showers. We got booked into a room equipped for only one guest and had to ask twice to get a second set of blankets and towels because the staff was too busy. I can live with these small details but expect better at the pricepoint. The staff was welcoming and did their best to make our stay comfortable.
Alles Top!
We had a nice stay in your hotel. I have one point to let you know: you ask ,for for reasons of the environment, to reuse towels and give the opportunity to not-cleaning the room, but it does not really work. Our room was cleaned and towels were changed even if we put the “please no cleaning” - annoncement on the door. And after 2days the “no-cleaning”-hanger disappeared so we could not ask for it anymore.
Very good service and very fine rooms.
The hotel was quite old and the room was quite uncomfortable (too little space, no night tables). The stuff forgot to put blankets & towels. On top of that, overbooked hotel caused lots of traffic jams in ELevator & Kitchen.
Due to a malfunction having to wait an hour for check in. Something I think could be a better plan for.
I was given a room which was already booked. When I entered the room there were bags of the person who was still staying for the night. Then I had to go to the reception to get another room. Other than this, evertything went well.
Very clean and modern style. Would have appreciated written information on the use of the tv
Alles war ok
Super Service, nette Lounge Alles war gut
Alles war perfekt!
We liked to live in your Hotel! Clean, comfortable, friendly. One question, why do you not have rooms with two separate beds? It would be better to have more different breakfast options (for example-eggs, scrumble, omlet)
We waren in de ochtend aangekomen toen waren er 2 mannelijke medewerkers daar aanwezig die totaal geen zin hadden om ons te helpen, omdat we geen creditcard bij zich hadden. Een kale man en een Turkse man polat heette hij volgens mij. Toen gingen we weg en n later kwamen we terug om toch nog wat te gaan vragen toen was een medewerker Jana heette zij als het goed is. Ze was zooo aardig ging ons helpen creditcard was niet eens nodig en ze ging ook nog met ons meedenken hoe we het beste kunnen boeken. Echt een top vrouw.
Keurig kamer, netjes, douche kan kamer 711 wat te koud. Thermostaat kraan werkt niet goed?
Allereerst een prettige manier van reserveren. Dit verliep via de mail omdat we met onze 4 kinderen 2 kamers dicht bij elkaar wilden reserveren. Bij aankomst werden we vriendelijk ontvangen en kregen we 2 geschakelde kamers aan het einde van een gang. Ideaal om met ons gezin te verblijven. De kamers waren heel schoon en de bedden uitstekend van kwaliteit. Het ontbijt was heerlijk en uitgebreid. De sfeer van de lobby/ontbijtruimte was prettig met veel groen buiten. Ook de locatie ten opzichte van het centrum was perfect. Kortom, een aanrader.
Ondanks de enorme drukte bleef het personeel zeer vriendelijk en behulpzaam.
Prima kamer, prettig ontvangst door het personeel, fijn dat er een bar in het hotel was.
Zeer kleine kamer en een verschrikkelijk bed, je rolt er zo vanaf.
Heerlijk verblijf gehad!
Geen goede verduistering Weinig opbergruimte
Galerij
Alles in één oogopslag
- Snel incheckenVoor beOne-members: Eenvoudig vooraf inchecken en tijd besparen
- Oplaadpunt voor elektrische auto'sMilieuvriendelijk bijtanken
- In de kamer van de ouders overnachtenVoor een kind tot 12 jaar gratis
- Parkeerplaatsen aanwezigMeer informatie onder Routebeschrijving
- Hapjes en drankjesOns grote aanbod in de One Lounge ontdekken
- Huisdieren welkomNeem direct contact op met het hotel
- Gratis wifiIn het hele hotel
- Antiallergische kussens & dekbeddenDromerig slaapcomfort in kwaliteitsbeddengoed
- Mijn optionele serviceKamerschoonmaak annuleren - in het belang van het milieu
Ligging en omgeving
Hamburg-Lübeck-Rostock
Ahoi! De beste plekjes om frisse lucht op te snuiven.
Hotel Hamburg-Alster
In de scènewijk St. Georg bevindt zich ons voordelige designhotel dat helemaal in het teken staat van de nabijgelegen Alster. De Binnen- en Außenalster bieden niet alleen plezier en ontspanning voor zeilers, kanovaarders en roeiers, de omliggende parken en jugendstilvilla's zijn ook voor wie niet van water houdt heel aantrekkelijk om lekker te flaneren en te ontspannen. Aan onze receptie leer je echter eerst de winterse kant van Hamburg kennen: een volksfeest op de dichtgevroren Alster bewijst dat het in de Hanzestad echt koud kan zijn. Lamellen van notenhout aan het plafond van de bar verwijzen naar de zachtgolvende Alster en accessoires zoals zeilboten, bootlichten en schipperspetten maken het maritieme designplaatje van het hotel compleet.
In het Motel One Hamburg-Alster overnacht je in een van de meest geliefde wooncomplexen van de stad. Stijlvolle straatkroegen, boetieken en niet in het minste de oever van de zijrivier van de Elbe nodigen uit tot relaxt slenteren.
Dankzij zijn centrale ligging zijn alle bezienswaardigheden van de stad vanaf het hotel gemakkelijk bereikbaar. Zo ligt de Mönckebergstraße, een van de belangrijkste winkelstraten van de Hanzestad, op maar een paar minuutjes wandelen. Het metro- en tramstation Berliner Tor en het metrostation Lohmühlenstraße zorgen voor de aansluiting op het openbaar vervoersnetwerk en liggen allemaal direct voor het hotel. En voor wie met de trein komt, is het misschien ook handig om te weten dat het centraal station van Hamburg op maar een paar 100 meter van het hotel ligt.
Overnacht in ons designhotel aan de Alster en ontdek de betekenis van het beroemde lied van Lotto King Karl: “Hamburg meine Perle, du wunderschöne Stadt.”
