Motel One Berlin-Tiergarten
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The staff at reception were quite incompetent and unfriendly.
Very disappointed to be charged so much in excess of the standard price on this occasion. Also the withdrawal of complimentary coffee, a basic provision at most decent hotels conveys a penny pinching meanness. . These two issues along with unsatisfactory room cleaning have left us disenchanted with Motel One. We have stayed several times in your Berlin Tiergarten hotel while visiting friends and have recommended it to others. We will certainly no longer recommend Motel One and will probably look for an alternative hotel for our next visit.
It would be great if you offered more men’s bicycles for rent. Most of your bikes are women’s models with relatively small frames, which can be less comfortable for some riders. It would also be convenient if rentals could be booked directly through your website, rather than having to fill out a paper form as is currently required.
nice modern hotel in a lovely and convenient area. Friendly staff but chaos management.
Everything was as expected despite having the Berlin Marathon the same weekend! Nice room on level 10.
Unfortunately a motel one already a little bit older, it was not as clean as I was used so far from a motel one.
The stay was relatively comofortable, in clean surroundings. However not having anything as basic as coffee making facilities in the room was rather inconvenient. Also the clothes hanging space wasn't sufficient for a stay of a few days. The TV was also a weird setup. It was only possible to connect an Android device to the TV display, not an iPhone or Mac. Finally, I spent a rather large amount of time waiting around for the elevator. There has to be a better system for optimising 3 separate elevators so people aren't waiting for one for 5+ minutes.
Everything was very good. My company did not like the fact that the last night was charged almost double the regular price that was charged for the previous 6 nights I stayed.
Alles top
Bathroom smelled like sewer all the time.
The very bad smell of the toilet was an unsolved problem
A good location near a metro station
tolles Hotel
Great Spot for a Hotel in Berlin. Nice people, good rooms and low priced tariffs. Highly recommended.
Mostly good. But the hot water ran out twice, the walls are poorly insulated for sound and there are only small duvets with no option to change for a double duvet.
Clean and adequate room. Nice roof top balcony. Mine had a rear room with not so attractive view but my travel companions got front facing with good views of city. Being a smoker I welcomed the ashtray. Was out a lot so having here as a base was great with 5 to 10 minute walk to underground station. Complimentary bottle of water on first night. Bed comfy enough but pillows too spongy didn’t aid the greatest sleep. No in room facilities (fridge, kettle) was disappointing but understandable at price point. Didn’t eat breakfast but looked nice. Staff were very welcoming and bar was a nice place to unwind after busy days.
Clean, friendly, good breakfast
As usual, the personnel was friendly and helpful, be it at the reception, bar or breakfast. Thanks;
Staff very friendly and helpful. Comfortable, wide bed. Central location. Lovely bar area. Great choice at (continental) breakfast. Garage underneath hotel which is not included in price but flat rate is reasonable. Lack of storage space for longer stays but perfect for short stays.
Super Hotel
why go anywhere else? for our needs the perfect location, safe parking downstairs, super friendly staff, very clean and quiet room. we will be back next time we are in town ...
Overall very comfortable experience as always! Motel One is always great for the price and location.
Super alles gut 😊
Alles war Perfekt
Great friendly and helpful staff - receptionist even came out to explain that the parking garage is full (despite the green light) and explained alternatives. Great that flexibly a room change was possible. A power socket near the (tiny) desk would have been great to plug in the laptop. Elevators took very long, not all seemed to operate.
Special thanks to the receptionist who helped us extraordinarily. I can’t imagine a warmer welcome and genuine friendliness. Make him manager and you never have to worry about customer obsession! Best regards!
Very nice accommodations, clean, modern and in a great location. Excellent price and great breakfast.
one issue 1) the metal bar where you can hang you coats is attached into the wall bordering on the next room.So whenever a guest or the cleaning lady moves the hangers in the next room it is very loud and can actually wake you up. Either using plastic hangers or plastic bar would easily solve this. Maybe it was not installed incorrectly Good things; -the tv can be easily connected to android phones. Hdmi could also be used -wlan had about 60 mbit down and 30 mbit upload and was stable.
alles rundherum prima!
Super
alles gut!
Overall very good but a few niggles with the room.
The stay was really good, people are great and the room is nice.
Friendly staff, quit room and excellant breakfast. No complaints at all.
Good central location. Friendly staff.
I HAD A STANDARD ROOM. I EXPECTED TO HAVE A MINI FRIDGE IN THE ROOM AND TO HAVE TOWEKS CHANGED AFTER 2 DAYS OF USE
Really friendly, helpful staff Quiet room as I requested Lovely bar area Great location Highly recommended
We had a great time at your hotel. The room was very clean which is very important for me and the staff was friendly and helpful. We even got an early check in. I can only recommend this hotel. This was my second stay at the Motel One and I decided to stay in it after someone recommended it to me
Alles gut
Alles top
alles gut!
Nice hotel, very centrally located in Berlin. Good service. The staff members really make you feel welcome.
Good: quick check-in & check-out, friendly staff, good bar Improvement area: there were things from previous guests in the cupboard (e.g. nail polish) - should’ve been removed before other guests arrive
I stayed at your hotel with my wife between the dates of 8 and 13 May 2025. I am a person who travels to Europe frequently due to my job and I used to prefer Motel One if there was one in European cities. But I don't know if I will prefer it from now on because the heating system in your hotel was not working. When we went down to the reception, they said that since the season was temporary, they put it in summer mode and therefore the air conditioning only gave cold. We had a very hard time in the evenings, especially in Berlin, since the temperature dropped to 3-4 degrees at night in May. After a nice Berlin tour, it was very difficult to go to a freezing room and try to sleep under the covers all night and try to warm up, so I don't think I will stay at your hotel again, at least in winter and spring and autumn, maybe in summer I can give it another chance. I will also add a comment like here to Google comments. Best
Alles gut 👍
Friendly personnel, good service, nice atmosphere
nice, lovely hotel, next to the metro station
Der var hvad der skulle være. Kunne godt savne en kogekedel og strygejern på værelset.
Efter vi havde tjekket ind, kom receptionist op på 4. sal og meddelte, at der var noget galt med kortene. Da han 10 minutter senere kom op til os igen, var alt pludselig okay. Vi fik kortene igen. Vi fik aldrig en flaske vand. A/C var ikke eksisterende. Vi måtte sove med åbent vindue. Der var meget varmt og trafikken generede os og vores søvn rigtig meget. Alt i alt et ikke tilfredsstillende ophold
Vi har nydt vores ophold og det meget venlige og hjælpsomme personale.
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På vores Motel One Berlin-Tiergarten er det nemt at glemme storbyens hektiske puls og i stedet drømme sig væk til fjerne galakser: Vi har nemlig ladet os inspirere af astronomiens muse, Urania, hvilket kommer til udtryk i stemningsfulde motiver med planetsystemet og verdensrummet. I One Lounge kan du således beundre planeterne og deres måner, mens barens bagvæg fremstår som en spejlreflektion af verdensrummet, godt hjulpet på vej af hundredvis af lysdioder, der simulerer et endeløst stjernehav. Selv barstolene er udformet som raketter. Arne Jacobsens smukke stoleklassiker Svanen og lamper fra Tom Dixon fuldender hotellets designkoncept. I disse eventyrlige kulisser er det svært at bevare jordforbindelsen!
I bydelen City-West, ikke langt fra vores designhotel, venter en lang række highlights på at blive udforsket: Shoppingparadiset KaDeWe (Kaufhaus des Westens), Kaiser-Wilhelm-Gedächtniskirche og den eksklusive strøggade Ku’damm ligger lige om hjørnet. Efter få minutters gang befinder du dig i byparken Großer Tiergarten. I midten af den store park finder du den berømte sejrssøjle, og den populære park indbyder både til afslappede gåture og længere ophold i det grønne.
Book et værelse på "rumskibet" Motel One, og glæd dig til at udforske Berlins uendelige vidder.
