Bardzo dobry
Ogólna ocena na podstawie 8076 opinii
Uprzejmość 9.3 z 10
Czystość 9.2 z 10
Recepcja 9 z 10
Hall i bar 9.1 z 10
Położenie 9.5 z 10
Pokój 8.9 z 10
Łazienka 8.8 z 10
Bezpłatna sieć wi-fi 9.2 z 10
Stosunek ceny do jakości 8.7 z 10
Ocena śniadania 8.5 z 10
I was disappointed that my room was missing amenities usually found in a Motel One. No safe, lamp, suitcase stand. Less room to hang clothes.
Extremely conveniently located to the train station and a reasonable walk or short train ride to the city center. The staff were helpful and we were able to stow our baggage as we explored, as we got there too early for check in. The room was small but sufficient for our needs, and very clean.
We only had one night stay. Rooms are smaller but adequate! 14 floor view was amazing !
Even though the hotel is situated right next to Vienna Central Station, my stay was brilliant. The service and staff are perfectly coordinated, just as they are in all the other cities.
The rooms were okay and spotlessly clean. I'd have expected some pictures in an otherwise completely dull room. Also, a bottle of water and hydrating cream are normally standard in your price range.
Toll
Clean and comfortable. At arrival, no iron / board was available!. After 2 days I could get one and get to give you my ID as deposit/pledge. The switches for light in the room are confusing, as the wrong combination between the one next to the door and the one next to the bed gives the impression of no power. Unfortunately, you have sent me the wrong invoices. I explicitely asked at check in for TWO separate invoices. At the day of check out, the person at the reception could not work it out. Sent by mail the next day but wrong. I am still waiting for the right invoicing (separate invoices!).
Europe style breakfast of Carbohydrates is not healthy but it is Europe. However, maybe consider that travelers from outside of Europe may appreciate some healthy choices.
Too bad smell in room, especially in bathroom, you have to find a solution, we asked this situation to receiption, but no solution, no again stay in your hotel.
Excellent as always. Very high standard of housekeeping and maintenance.
As always, my stay was lovely. However, for this price, I would expect individual soaps/shampoos instead of having to share bigger bottles with other guests. I cannot imagine that there is a way to ensure that the bigger bottles haven‘t been tampered with.
Hot water came and went a little. No news channels on TV in English. No hot breakfast No coffee and tea in rooms.
Clean, friendly staff, very good breakfast, good location if you are travelling especially, restaurants around the motel, shops etc.
very nice hotel, with perfect localization just next to train station. Rooms are tidy, staff is great and very helpfull. Breakfast is ok, but there could be more warm dishes.
Is a perfect location for connecting with the train, city and a little bit of tour. The service was great. Everything super clean.
super śniadanie, super personel, czystość
Comfortable stay - Decent facilities friendly staff - what’s not to like?
The fact there is some airconditioning still happening in the room even if you turn it off is uncomfortable. The breakfast room is too small for such a big hotel and noisy. The location is convenient. The staff is responsive to questions just enough, not going beyond to attend to the need of the customers. The fact that there is a huge menu of drinks, but to eat, only a few sandwiches, was disappointing.
Reception unmanned upron arrival. Reserved room not available. Instead, the receptionist told me I have to use a family suite which turned out to be a standard double room with two foldable beds pushed in. I didn't mind using this room but the way the receptionist spoke to me was neither friendly nor was it my fault that this was one of the two remaining rooms available. I had made a booking 3 weeks prior to my arrival and I am not responsible when the booked room is not reserved. Also, breakfast room was way too small to host all guests arriving around 8:30 and cleaning the used plates and cutlery took quite long so tables were blocked.
Great hotel and friendly staff. Rooms adequate and clean. More staff required in bar at evening!
Staff was great
Modern and pragmatic hotel, small rooms but ok for sleeping a few nights. Very few TV channels visible, not an Italian one available and working. No places where to put clothes and no support for luggage. Automatic distributor for drink would be appreciated.
Everything was great, the staff was super helpful and kind, food selection was great, too.
All good, was missing conditioner in the shower. Had counted on that ☺️
Writing ⭐⭐⭐⭐⭐ Super easy to book. The staff was incredibly friendly, the breakfast buffet had everything we needed, and the location is perfect right next to Vienna's main station. The tram stop for Line D is only about 100 meters away and takes you into the heart of Vienna in around 15 minutes. The hotel is modern, very clean, and the room had everything we needed. The bed was extremely comfortable. The bar is also great with reasonable prices, although the large bottle of water could be a little cheaper. Overall, we had a fantastic stay. Every time we come to Vienna, we'll book Motel One again. The Wifi didnt work so well this time but i had a Data Package so it was ok:) PS: the Bathroom in -1 were nicer and cleaner than the Ritz-Carlton's Bathroom that we were at.
We had a wonderful experience at Motel One Wien-Hauptbahnhof. The hotel has a modern atmosphere, comfortable rooms, a great location, and a very welcoming team. A special thanks goes to Saif, who was extremely professional, friendly, and helpful throughout my stay. He handled everything efficiently and made me feel very welcome from the moment I arrived. His polite attitude and excellent customer service during his Night Duty truly made a difference. We would definitely stay here again!
I asked a quit room you gave me the 1300. top
Nice room, comfortable bed and a beautiful view of the city. Breakfast was good but not really worth the price as there is no warm food.
I selected Motel One from 3 side-by-side locations (Leonardo, MO, Smartments) at Vienna HBF. I have stayed at the Leonardo, which is a better hotel, but MO offered a reasonable price point for a newish room with AC, so I gave it a try. The location was great; the rest was acceptable for the most part, but not perfect. Chief complaints: 1. The front door is flanked by seating that encourages chain smokers to linger and smoke. Nonsmokers must pass through the smoke to enter the lobby, which had its own indoor cloud of smoke as did the elevators. That is poor planning on the part of MO who should place the smoking area out back, or at minimum, slide the seating away from the front door to discourage people from lighting up right at the entrance. 2. My room smelled musty, like a wet dog. The fan helped somewhat, but as I discovered when climbing into bed, a large part of the carpet on the window side was soaking wet. It took until day 3 for the carpet to dry out, which reduced the odor, though the smell still lingered in the bathroom. 3. Why no hotpot, coffee maker or hot/cold water cooler in near the elevator? That would really add perceived value.
The requirement to hand over your driving licence in order to obtain an iron and ironing board is outrageous. I even offered to leave a cash deposit instead, but this was not accepted. Such a request is a clear violation of the GDPR, as it involves the unnecessary collection and processing of personal data for a purpose that can be achieved by far less intrusive means. I would be very interested to see your response and legal justification for this practice.
Speedy and straight forward check -in, nice clean room, and bit small but comfortable. Would stay again
Clean, soundproofed room with a great view. Check-in was very quick with the kind receptionist. The hotel is in an excellent location, public transport, shops, restaurants a few minutes walk away.
The room is good location good, breakfast lacked signature good yoghurt and fruit options Bed was too warm, the sheet was not breathing
Everything is good, but one suggestion is glasses in the room will be more friendly to our environment.
Fabulous location for the trains, 12noon check out, and terrific staff
Very nice hotel. In a great location. We arrived at 11 in the morning and we were handed the key right away. Rooms are not huge but clean and comfortable. Highly recommended!
Our stay with you in Vienna was most enjoyable. I can't tell you enough how the staff at the bar, breakfast, and the room attendant were very friendly and helpful. The front desk greeted us with smiles and professionalism upon our arrival. It was unfortunate that we were not able to check in when arriving early, but we understand. We have stayed with you at every location when visiting different Cities. We will continue in the future to stay with you again. Thank you!
We had a truly wonderful and memorable stay at this hotel. The location is excellent, especially because it is very close to the metro, making it incredibly easy to get around the city. The staff( all of them )were very friendly welcoming and helpful. Two members of the reception team were particularly outstanding. They made us feel welcome and cared for. The hotel was clean and comfortable. We especially loved the peaceful and relaxing atmosphere of the area. Thank you all again for everything.
Everything was great.
We booked a room for two people for three nights. Instead of checking in at 15:00, we informed the hotel in advance that we would be arriving around 9:00–10:00 in the morning, after travelling by night train. We called the hotel beforehand, and the staff confirmed that they had made a note of our early arrival in their system. When we arrived, exhausted from our journey, we asked if we could check in. We were told that no rooms were available and that we would simply have to wait until 15:00. When we explained that we had contacted the hotel in advance and that our arrival had been noted, the woman at the front desk showed no understanding or willingness to find a reasonable solution. After around half an hour of discussion, they finally offered us a room for one person. We were two people, so this was obviously not an adequate solution. We were told that we could get a proper room after 15:00. The entire situation was extremely unprofessional and unacceptable. We had contacted the hotel in advance specifically to avoid this kind of situation, yet nothing had apparently been done with that information. After a long journey, we expected at least some understanding and an effort to find a suitable solution. What made the experience even worse was that there was no compensation or any meaningful gesture from the hotel for the inconvenience. We were simply expected to accept the situation, despite having informed them in advance. Overall, a very disappointing experience and, in our opinion, a serious lack of professionalism and customer service.
Great hotel if travelling by train, nice and handy. Room was spacious and price was great. Easy bus or train to centre.
The gentleman and the reception need some training. Busy on his private phone will inchecken guest...is not very nice. Not knowing how to make a proper invoice. Later I asked again and this friendly lady give me the proper invoice and was very friendly. Water pressure in the shower is very low. That makes it difficult to shower. Location is great, and breakfast was very nice and friendly staff.
Recepcja, uprzejmość obsługi, windy, pokój i widok z pokoju - rewelacyjnie! Śniadanie - w porządku ale bez specjalnych rewelacji. Minimalna (ok.2€) różnica w cenie rezerwacji i do zapłaty w hotelu której recepcjonista nie umiał wyjaśnić:)
Doskonała lokalizacja, świetnie skomunikowany przez bliskość do pociągu, metra i tramwajów. Czysty, nowy hotel. Ładne pokoje (czekały już na nas mimo, że byliśmy wcześniej). Dobre śniadania (można by tylko dołożyć coś na ciepło w bemarach). Miła obsługa. Bardzo dobry stosunek ceny do jakości. Na pewno mógłbym śmiało go polecić innym lub samemu go wybrać przy następnym pobycie w Wiedniu.
:Profesjonalizm. Idealny hotel miejski
czyste, ładne pokoje, bardzo cicho pomimo bliskości dworca kolejowego, dobre śniadania, świetna lokalizacja, dobrze skomunikowany z centrum
To już nasz ósmy pobyt w tym hotelu; za każdym razem wszystko jest perfekcyjne (czysty i wciąż nowy pokój, piękne widoki, pyszne śniadanie, pyszne drinki w barze w holu)
To nasz trzeci pobyt. Wszystko w najlepszym porządku.
Na plus - lokalizacja, szybkie windy, przytulne ręczniki, wygodne łóżka Do poprawy - półeczka przy dwuosobowym łóżku tylko z jednej strony zamiast z dwóch
Jak zwykle prawie wszystko OK, ale nie działał internet, i to jest problemem - chyba tylko w pokoju, gdzie mieszkaliśmy !
Sztuka uliczna, wiedeński humor i tort Sachera -
wycieczka z Linzu do Wiednia z przystankami.
Zaraz po wejściu do naszego hotelu Motel One Wiedeń-Hauptbahnhof przy recepcji powita Cię panorama Wiednia! Z górnych pięter widok na stolicę Austrii możesz nawet podziwiać na żywo. Wystrój One Lounge także w kreatywny sposób nawiązuje do lokalnej tematyki. Przy śniadaniu można zanurzyć się w świecie górskiej linii kolejowej Semmeringbahn, otwartej w 1854 roku. Bar zdobią ornamenty w stylu Warsztatów Wiedeńskich, do którego nawiązują także różne designerskie elementy marek Moroso, Baxter i Jana Katha.
Szczególną atrakcją jest rozciągający się na dwa piętra wizerunek pobliskiego pałacu Belweder. Do samego Belwederu możesz dojść pieszo. Jest to doskonałe miejsce na spacer po wspaniałym ogrodzie. Można tu także podziwiać piękno imponującego zamku. Inne zabytki w centrum miasta, takie jak Opera Narodowa, Dzielnica Muzeów i Katedra św. Szczepana również znajdują się w niewielkiej odległości od hotelu.
Jeśli szukasz niedrogiego designerskiego hotelu w centrum Wiednia, Motel One zlokalizowany bezpośrednio przy głównym dworcu kolejowym będzie strzałem w dziesiątkę.
