Motel One Newcastle
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It’s very friendly, central and clean. I can’t score above 8 as the advertised aircon is not very effective
Great location, stylish interior, friendly, efficient staff, comfortable beds.. everything was great!
Room was tired. No ventilation. Far too hot.
Rooms are a bit hot and the bathroom has weird smell but overall nice experience.
Excellent staff, so friendly and helpful. Beautiful lounge and bar area, brilliantly designed space. Clean, comfy and excellent value for money.
The hotel is quite expensive and does not even have air conditioning.
Very disappointed to find that the rooms have no cooling system, it was very warm , the window barely opened and whilst I had it open during the night the ongoing sound of bins being emptied until 2am meant not much sleep was had. Reception & Bar area were great and you could feel the air conditioning, the rooms were a very different story and I had to ask for a fan from reception.
Air condition was basically useless. Room very hot. Air con turned down to lowest setting and still remain too hot throughout stay. Also, I have reported an issue via email in terms of issue I had with sockets. Mobile phone would not charge properly and appears to was making concerning noises (static). Also after a few seconds of using my own Personal hair dryer that I had travelled with, it overheated and blew. Having reported the issues I was told there were no issues. no left having to purchase a new hair dryer at a costs of £150.00
Overall very good but the room did have an issue with the ceiling where the metal ceiling looked like it could come loose. Brought it to receptions attention and it was sorted by the maintenance team. Was something that ideally could have been spotted before I went in the room.
Me and my partner stay in motel ones every chance we get when traveling and we love them, the Newcastle one is lovely and on our last visit it was really warm outside and the hotel offered us with a fan for our bedroom and it made a huge difference! Thank you again. The beds are the comfiest we’ve slept in you’re guaranteed a lovely nights sleep!
Good location but a bit worn out
I have stayed at the Newcastle Motel one a few times. I do feel when it is so stressful to park there it is not too much to ask for staff to help you with your luggage to your room, after very long journey. They eyed each other up and one lady told me when I questioned I was being demanding asking for help. Why work in hospitality I commented! .
Hotel is lovely, reception area is modern and well kept. Bar area is beautiful and represents the hotel as a whole well. The rooms are quite small and basic although everything you need is there however I would have liked a mini fridge as an option. I will say the room we were in on the 6th floor was excruciatingly hot, not warm but hot. The heat hit as soon as the door was opened. We did put the air con on the coolest setting and have a fan running for the entirety of our stay however this just circulated warm air around the room. There was a heat wave during our visit so we don’t blame this entirely on the hotel but the air con definitely could be better. It was impossible to sleep in the heat and a task to get dressed without sweating excessively. The bed is one of the most comfortable hotel beds we have stayed in.
The check in was long, I have never known a 25 minute queue at check in. Staff were lovely though. Air con not working and cushions dirty.
Rooms clean and comfortable but the room myself and friends were in was very basic for what we paid from booking.com was unable to book breakfast for my friends however mine came with breakfast.
Can’t fault the room or the staff ! It was so warm the weekend we were there and the aircon was pretty ineffective, might want to think about an upgrade.
The reception and bar area of the hotel is nice but the corridors and rooms are looking shabby and dated and the carpets are frankly disgusting! The aircon in our room was useless and you guys need to get rid of those revolting plastic cups - they are repulsive!
I’m a big fan of Motel one , have stayed at the Newcastle hotel a number of times as well as Manchester. I’m always very impressed with the friendliness of the team and general vibe of the hotel. Unfortunately this time the room was so hot that zero sleep was had , I know there’s been a heatwave but fans should be made available or just put into the rooms.
TV didn’t work and couldn’t programme/retune channels. WIFI was really poor and dropped in and out. Room lacked ventilation, the aircon seemed to be blowing warm air even on the lowest setting.
Overall the hotel was pretty good and represented fair value for money. Staff were helpful although the night security could do with a crash course on customer facing skills. Disappointed that the WiFi and television didn’t work in the rooms. Great location too. Not sure I would be recommending Dean Gate Car Park as ended up with 2 penalty notices on the car for a 2 night stay. Please feel free to contact me on holdenjac5@gmail.com
Excellent location, room was good although a little warm given the weather. Would definitely stay with you again
The hotel was nice enough but there was no air conditioning and we struggled to sleep both nights we were there due to the heat.
Room is dirty and dull
Loved our stay, staff very helpful, place was in a great location, good value for money , definitely stay again!!
Generally good. Room a little tired around the edges. A single duvet cover on a double bed for the first night. Didn't matter as I was staying alone but a bit odd. Room temperature problematic, you just couldnt cool the room, the window opens a fraction and the room system is just a fan, no aircon.
Hot! The room we were in was so hot. The AC did nothing. The window got so hot it was like an oven. You really need to sort that room out. We left earlier than expected due to the heat and barely slept that night.
Nice clean hotel. Could use information leaflets in the rooms because reception didn't say or ask if we'd be having breakfast, nor did they say if it was included or the price of the breakfast should we have wanted one. (I didn't do the booking so had no information on this prior to arrival)
Lovely hotel. Room was clean and comfortable but nowhere to put anything. I had clothes on the window sill.
Generally good. Front desk staff were friendly and helpful. Check in was quick and simple. Room was clean and tidy with a good view towards the river. Bathroom lights need repairing, two bulbs dead so quite dark.
The hotel staff were very helpful and friendly. The breakfast was delicious, and the location can't be beat. Unfortunately, our room smelled like someone had been sick. The staff changed our room, and obviously this is a problem of a guest not the hotel, but it was not great. When we got to our new room, the cups were not clean. I don't expect much from a hotel, tbh, but these two things were pretty bad. But we slept well, it is quiet, and the front desk people were super friendly and helpful.
The air conditioning did not work in the room and the hot water was only warm. Never got hot. The breakfast offered limited options for foreigners.
Friendly and helpful staff. Bar and seating area very nice, fresh and had a modern feel. The room: outdated, not properly clean. Smell coming from bathroom. As I was staying only for one night, I did not raise this.
Modern, clean hotel. Ideal central location in the heart of the City. Rooms comfortable and modern. Reception staff very friendly and efficient. Excellent value. Only negative, there was no one on the bar when we returned to the hotel at 10 pm and could not find anyone at reception to make them aware.
Good location & value for money. Rooms very warm , air con not sufficient contributed by excess noise in the morning from bottle bins & seagulls !!
Everything excellent
As expected, a comfortable bed and a nice breakfast
A shelf in the shower would be handy and a mirror above the dressing table Loved our stay will definitely be back thankyou
Always a comfortable stay at Motel One
Great place to stay, and great price. Lovely staff and breakfast. I'd have given it a 10, but there was a very strong smell of the drains in my bathroom.
We loved the M1 I was not sure what it would be like and it over exceeded our expectations!! Location was perfect, beds were so comfortable, rooms had everything we needed, staff were the most friendly and helpful. Would definitely stay in another M1
Lovely hotel, fab location. Room clean and tidy very welcoming. Breakfast expensive for what it actually is.
The room decor was awful woodchip paper with skirting boards ripped off. No waste bin in room, bedside light not working. Dirty settee, would not even sit on it.
A really pleasant welcome; I was able to leave my luggage until check in time. The room was of a good size with a very comfortable bed, a really good bathroom with fluffy towels. Quiet at night; I particularly liked the outside space and a superb breakfast with a wide range of local products. Nothing to complain about! Preis Leistungsverhältnis ausgezeichnet!
Great hotel great location will use again
Comfortable, easy access, pleasant staff
A very nice stay, in a completely calm room and a very nice lounge. I really enjoy it.
- Amazing location - Staff extremely friendly and helpful - Very clean and tidy - Lovely outside courtyard and bar area - Room was exactly what we needed. Have stayed multiple times and will stay again
Dobra lokalizacja, pokoje czyste, śniadanie na miejscu. Trochę chłodno w pokoju, ale to zostało rozwiązane przez grzejnik dostarczony z recepcji 🙂
Czystko i dobra lokalizacja. Miła obsługa, bardzo pomocna.
Fatalny pokój - jakość do ceny i bardzo niemiła obsługa zarówno na recepcji jak i na śniadanich.
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Z nieodpartym wdziękiem
Motel One w samym sercu Newcastle oczarowuje urokiem wyeksponowanych cegieł: przemysłowy styl autentycznej ceglanej fasady przywodzi na myśl robotniczą historię miasta. Wystrój wnętrza zdominował motyw mostów na rzece Tyne, a stylowy, industrialny design baru to ukłon w stronę Roberta Stephensona – wynalazcy pierwszego parowozu o nazwie „Rocket”. Meble Baxter wykonane z prawdziwej skóry i wysokiej jakości dywany autorstwa Jana Katha stanowią doskonałe dopełnienie industrialnego designu. Dodatkowymi uroczymi akcentami są wyrafinowane detale, takie jak krzesła marki Arketipo z fantazyjnymi stalowymi nogami lub przeszklona witryna z karafkami whisky.
Recepcja udekorowana tapetą w paski nie tylko wygląda bardzo brytyjsko, ale nawiązuje także do koszulek drużyny Newcastle United, co oczywiście nie było dziełem przypadku. Lokalizacja w historycznym centrum miasta doskonale wpisuje się również w industrialno-nowoczesny styl naszego designerskiego hotelu. Atrakcje takie jak Theatre Royal, Grey’s Monument i ratusz w Newcastle znajdują się zaledwie rzut beretem od hotelu. Dogodne jest także bliskie położenie głównego dworca kolejowego oraz łatwy dostęp do lotniska.
Zarezerwuj pokój w naszym designerskim hotelu i doświadcz kontrastu między „starym” przemysłem i „nową” nowoczesnością.
