Motel One Newcastle
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I always try to stay at Motel One because the staff a welcoming , friendly and helpful. The rooms are of a consistent high standard and the beds very comfortable.
Great location and check in. Very comfortable room. I'll start here again.
Great price. Great room. Brilliant location.
Really like staying here, it’s my go to hotel when I’m in the Toon for the football. Staff are really friendly and professional. The hotel is clean and modern. The location in the centre of Newcastle is superb. I only have one little complaint. The cost can be prohibitive, it can more than quadruple. I’m not sure if it’s called surge pricing or dynamic pricing.
Lovely hotel, old building but modern interior. Rooms decent but quite small. Bed very comfy and had a brilliant sleep. Staff were friendly and helpful. On check in, however, the hotel was having technical difficulties and it meant I had to wait in the lounge and couldn’t check in till nearer 4pm. This had an impact on other plans I had.
The manager on ground was very rude
Arrived 2.45 told 15 minute wait to check in, sat down then very busy queue for the then the check in system didn’t work so another 15/20 minute wait to be told to call back.. so couldn’t check in straight away had to go and come back aswel as a lengthy wait quite annoying as it was a day out and Booked for my boyfriends 30th birthday. Rooms small and basic great bed , very few tv channels
The staff were welcoming and helpful The room was clean and tidy There was a relaxed and friendly atmosphere
Comfortable, clean room and very quiet. Would have been better with a bedside table. The light switch above the bed was a bit awkward to reach. Friendly, helpful staff. Excellent breakfast, beautifully presented. Located very close to all the sights. .
We love staying with Motel One in Newcastle but on this occasion felt a bit disappointed. Presumably due to a football match the room was notably more expensive than we have paid in the past and the room we had was significantly less good than we’ve had in the past. Otherwise all good.
Friendly helpful staff. High standard of cleanliness Comfortable
Hotel staff reception, bar and breakfast were all great, friendly helpful and just really nice. The bed and bedding was all very comfortable, the shower, gel and shampoo were all very nice. I dont like that the room ( 640 ) doesnt have individual air conditioning - i had to leave the window open my whole stay as the room was stuffy and it was very noisey outside late into the night. Had there been individual air conditioning to each room, the window could have been closed for a more peaceful night. The " air system " in the rooms in this hotel puts me off staying here again. The sink in the bathroom drained very slowly - the plumbing needs attention. i had booked breakfast and the selection was nice, however in other Motel One I have stayed at, there was a choice of hard or soft boiled eggs, here in Newcastle there was only very soft runny and under-cooked boiled eggs - This was disappointing as it was the only hot element of the breakfast offering. The hotel entrance was not easily seen from the street - i almost walked past it coming from the direction of the train station.
Excellent city centre hotel with nice bar area & outside space ! Would highly recommend! Downside for hubby….. No draft beer!
Motel One is modern and well located in the middle of Newcastle. The room was comfortable and well sound proofed. That said, there are several aspects that could be improved. The room was too hot, especially for the heavy duvet that came with the bed. Breakfast was limited; for instance, boiled eggs were available, but not scrambled or fried. Surely it wouldn’t be too much of a stretch to offer those too. No late check out was possible. The overall value for money was poor, at almost £170 per night. Staff was lovely, friendly and helpful, that was the best thing about our stay.
- No optional bed - TV channels are very limited - Fire alarm/ system - Non-friendly solution offer - No fridge or safe-box in the room.
Could do with more storage space and a bin in the room area. Electric points both side of the bed. Very comfortable bed. Heating didn't work room was cold
Check in was quick and early as we arrived at 2 pm Everything regarding breakfast and facilities was explained well. We found the TV difficult to use as not every channel is available and the carpet was a not the cleanest in the room but otherwise fine until the next morning when the shower only ran cold water ( we were in 637 ) we mentioned it at the desk on checking out but the lady seemed to think that we weren’t using it properly although I had tried all the different settings on the shower in an attempt to get warm water. All in all slightly disappointing. On a positive the breakfast was great and apart from one reveller we managed to get a good sleep
Lovely hotel, great situation. Breakfast was delicious. Hotel bar and public areas are beautiful. Staff are all lovely. Comfiest bed I think I’ve ever slept in! The only issue is that the rooms are quite small and there’s nowhere at the side of the bed to put a coffee 🙃
The price for what you get, an absolute bargain
This was our third stay at Motel One. As usual everything was perfect. I must pay particular praise to Jordan at reception who was so helpful and approachable during our entire stay.
The room we were in overlooked a back yard. All through the early hours local bars were emptying bottle bins into large industrial bins, making a lot of noise and waking us up. Then at 5am and again at 8am biffa waste wagons turned up and emptied the large bins. Once again making a lot of noise and waking us up. So we did not sleep well at all. We mentioned this to the at receptionist as we checked out and they were apologetic but said that’s the down side to city centre hotels
Spot on. Central, friendly, efficient and a really cool bar/foyer area.
A lovely hotel with very welcoming staff in a great location
Everything you need, great service. Clean and friendly.
I had a comfortable stay during my one night in Motel One. It is centrally located and the room was comfortable. The breakfast was lovely with very helpful staff. I liked the stylish seating and spaces around the bar areas looking out onto the street view. It made it possible for me to meet my guests there very welcoming. I would recommend Motel One.
Good service, great staff and nice environment. A bit disappointing that the room was cold as heating did not come up until 11pm
TV doesn’t work in room 132, remote and button on the front don’t do anything. Also the extractor fan doesn’t work, it’s like having a shower in a cloud.
Great hotel. Great location, lovely rooms, helpful staff
Motel One feels like a home from home. Lovely and welcoming staff!
Fantastic place to stay in the city centre. The best staff, so helpful and considerate.
Simply, the best place to stay in Newcastle
Staff on reception were helpful and friendly
This is the second time I have stayed at this hotel as I come down to Newcastle quite regularly with work. It is a great hotel in a great location
Room was clean and lobby was spotless. The television did not work would not allow me to watch any television. The thermostat in the room constantly buzzed all night The bathroom was nice. The rooms appliances such as light switches was dated There was a distinct lack of light in the room
Was disappointed no fridge in room, aswell as no glasses at sink in shower room, pressure not great in shower, floor got covered in water when having shower. Had to get iron and ironing board from reception.
The cleanliness was great, the bar and downstairs area very nice, staff welcoming. The room was v small and felt claustrophobic. No generosity on the teas and coffee in the room - about one teabag each!
Great stay, great location and super friendly staff
Clean / tidy and very friendly staff / Ideal location .Will definitely use again .
Brilliant hotel! Pleasant, ,clean, well equipped rooms! Central location, not far to the theatre royal. Staff kind and very helpful!
Great value. Confortable room and bed. Good bar service
It was absolutely amazing. Myself and my little girl absolutely loved it so much. Thank you to all the staff who made my daughter feel special you were all amazing
Very pleasant stay! Friendly and helpful staff. Could do better on green credentials, e.g. more plant based food for breakfast, fewer towels and pillows (no need for white towels which need hot wash/bleach), signposting the stairs rather than the lift...
I liked this hotel. Clean room, welcoming staff.
Great location. Well equipped room. Comfortable bed
Had a lovely stay staff are friendly and helpful. Hotel is very clean.The hotel is in a great location for the bars, places to eat and shopping
Good location, pleasant surroundings downstairs. Room very clean, bed large and comfortable, but room quite small, needs more room, bigger seating area for work / getting ready.
Hotel jest dobry niestety zapach na korytarzach jest nieznośny. Obsługa hotelu przemiła lecz śniadania bardzo podstawowe.
Dobra lokalizacja, pokoje czyste, śniadanie na miejscu. Trochę chłodno w pokoju, ale to zostało rozwiązane przez grzejnik dostarczony z recepcji 🙂
Czystko i dobra lokalizacja. Miła obsługa, bardzo pomocna.
Fatalny pokój - jakość do ceny i bardzo niemiła obsługa zarówno na recepcji jak i na śniadanich.
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Z nieodpartym wdziękiem
Motel One w samym sercu Newcastle oczarowuje urokiem wyeksponowanych cegieł: przemysłowy styl autentycznej ceglanej fasady przywodzi na myśl robotniczą historię miasta. Wystrój wnętrza zdominował motyw mostów na rzece Tyne, a stylowy, industrialny design baru to ukłon w stronę Roberta Stephensona – wynalazcy pierwszego parowozu o nazwie „Rocket”. Meble Baxter wykonane z prawdziwej skóry i wysokiej jakości dywany autorstwa Jana Katha stanowią doskonałe dopełnienie industrialnego designu. Dodatkowymi uroczymi akcentami są wyrafinowane detale, takie jak krzesła marki Arketipo z fantazyjnymi stalowymi nogami lub przeszklona witryna z karafkami whisky.
Recepcja udekorowana tapetą w paski nie tylko wygląda bardzo brytyjsko, ale nawiązuje także do koszulek drużyny Newcastle United, co oczywiście nie było dziełem przypadku. Lokalizacja w historycznym centrum miasta doskonale wpisuje się również w industrialno-nowoczesny styl naszego designerskiego hotelu. Atrakcje takie jak Theatre Royal, Grey’s Monument i ratusz w Newcastle znajdują się zaledwie rzut beretem od hotelu. Dogodne jest także bliskie położenie głównego dworca kolejowego oraz łatwy dostęp do lotniska.
Zarezerwuj pokój w naszym designerskim hotelu i doświadcz kontrastu między „starym” przemysłem i „nową” nowoczesnością.
