Motel One Innsbruck
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Bardzo dobry
Ogólna ocena na podstawie 3752 opinii
Uprzejmość 9.3 z 10
Czystość 9.2 z 10
Recepcja 9.2 z 10
Hall i bar 9.1 z 10
Położenie 9.3 z 10
Pokój 8.7 z 10
Łazienka 8.7 z 10
Bezpłatna sieć wi-fi 9.3 z 10
Stosunek ceny do jakości 8.4 z 10
Ocena śniadania 8.4 z 10
Everything was great. The only thing that could have been improved is variety at the breakfast. Although I did appreciate all products being bio. In addition, it would have been nice to have some extra shelves in the room, as well as smart TV with Netflix. Also, it was difficult to keep the shower floor dry when showering...
Clean, convenient to everything..amazing views!
Concerned about security. The rooftop bar is open to the public and accessed by the guest elevators. Apparently non residents can only access the bar on the13th floor as they don't have a room key but I saw many groups of people getting on the lifts at the same time as hotel guests so basically anyone can access the guest floors. There are also guest rooms on the 12th floor directly under the bar where the bar/lounge toilets are located, again with free access to non residents. I have stayed in Motel One hotels all over Europe but never had any security concerns but I will not stay here in future.
Wonderful stay. Clean, efficient, great location, and friendly staff working in the bar/lounge. Great views, too. I will definitely return. Thanks!
A very clean modern hotel right next to the railway and bus station. Despite that it was very quiet. Excellent continental breakfast. Comfy beds. Bedroom was a little too hot for me, but there was an opening window once I worked out how to do it! Overall I would definitely stay again.
Overall, the hotel was very good. It was just a couple small items that kept me from giving you 10 points. When we booked the room, we were told there would be bottles of water for us to drink, the person at the front desk said that we had to go to the bar on the 13th floor to receive them, when we got there the bartender charged us six euros for a bottle of water. Also the bathroom entirely clean. There was signs of toothpaste and soap still in the sink. And it just made us wonder what else didn’t get thoroughly cleaned.
highly recommended :-D ; Friendly reception (early checkin) ; clean room ; all i need
excellent location, excellent roof top bar and breakfast area
Highly professional - reception, cleaning, bar and breakfast staff.
This hotel was spotlessly clean and great value for money in a very accessible spot in town. The staff were really helpful and there was a nice atmosphere. Rooms are on the small side and I would have liked conditioner in the bathroom.
A great venue. Friendly staff. Room was clean and comfortable for our ski trip.
Dogs should not be allowed in the breakfast room and you should have bedrooms specifically for guests with dogs. It is most unhygenic for other guests especially those with allergies
Great final leg to our journey, could have had a water in room breakfast a little to expensive
Basic facilities, nice breakfast just right . The size of room just right for one elderly lady but would have been too small for two unrelated persons. Bed and pillows very comfortable to
The property is situated just next to the Innsbruck rail station. Beautiful view from the room on 12th floor!
Very well located, nice design and vibrant atmosphere
Opened the door to my room and it absolutely stank of cigarettes. I went downstairs and asked for another room and they told me there were no other rooms. They came up to the room and opened the windows and turned on the bathroom fan and told me to go up to the bar for a drink (I arrived at 23:30, I was exhausted and had no interest in another drink). At 1:00, I went back down to the room and it not only still smelled terrible, it was now freezing cold as well. I went back down to the front desk and said the room was unacceptable and I was beyond exhausted - quick as can be, he handed me the key to a new room. Now tell me why that couldn't have happened an hour and a half earlier? Worst service ever, truly. I only got 4 hours of sleep and missed an important event in the morning.
I like the hotel and am generally happy there. But my room on the 12th floor was somewhat noisy (because of the rooftop bar), both in the late evening and in the early morning. And I find the seating in the bar uncomfortable for breakfast: too many tables are too low for comfort. The background music is irritatingly loud.
A room of good standard and a nice breakfast experience. Most of all is the service excellence we experienced. All the people we met were very helpful and nice.
Super
I understand that the hotel is business hotel which i booked because of the location. The receptions are ok (some are willing to service some did because of the duty.) I hardly complain about the hotel because i expect what i paid for. The worse thing is the staff at the bar, i asked for the seat available but he point at my face and tell me (not ask me) to out to wait outside. I understand that under the busy situation he may stress and don't want to talk nice to me. But you are the service provider, I'm a customer that at least i pay for the hotel. When i complain with the reception, he said he understand but doesn't feel of any understanding at all just a plain script. I think more training needed for some staff here
Motel One was a great value! Clean rooms, awesome location, beautiful bar/lounge. I recommend.
Great room, with amazing view. Friendly staff.
Thank you so much for your hospitality! It was a wonderful experience staying at the hotel for a wheelchair user. Everything in the hotel room was thoughtfully designed for such occasions.
No Room Service. Had to bring the towels to my room on my own for the first time in a hotel.
Excellent modern hotel in a great location (though the rooms are rather compact it was good value for money) with fantastic view from our 11th floor room
Alles war gut
Great location, gorgeous view, excellent breakfast and staff. Very comfortable bed.
I give low score because of the following reasons: reception service was very disappointing, from not answering the phone for hours to delays on check in/out or staff not available. Breakfast service not existence, very crowded, dirty tables and very messy. Rooms are nice and clean.
The overall experience was only satisfactory as we had to ask to change rooms after one night. The original room assigned on the 12th floor was noisy (unusual for Motel One!) and we could hear not only the guests in the neighbouring room and bathroom but also noise from the floor above, i.e. the Rooftop Bar Level, which lasted through to at least 1 a.m. Also the A/C in the original room was not working and as the room was south and west facing it became very hot and stuffy by the afternoon when we checked in and did not cool down during the night. We therefore asked to be moved the next day and were assigned a room on the 11th floor that was satisfactory. The reception staff were helpful and willing to make the changes without any fuss.
All good, only the breakfast coffee was ways too difficult to get. Why do you not put there a traditional can of coffee, so that the extremely long coffee waiting line can be avoided? Thanks.
Check-in quick and easy. Staff excellent. Room clean and efficient. Breakfast good for selection and value. Location super.
From the moment of arriving until I departed, the Hotel’s staff and amenities were excellent…The location near the Old Town, train and bus stations were perfect…
The location is right next to the train station, so convenient to the station and 10 minutes walk to the city centre. The rooms are super comfortable, a little small, but have everything you need. Amro is a delight, and je looked after us. Please book if you want to have a drink in the rooftop bar as it is busy. We loved our stay in Innsbruck.
I had a wonderful stay at this hotel. The location is excellent—right in the city center, next to the central railway station, and very convenient for food, restaurants, and shopping malls. Getting a taxi was never an issue, available 24/7. The hotel offers great value for money. My room was clean, neat, and well-maintained, with a beautiful sunrise view and stunning views of the Alps. The receptionist was very friendly and welcoming, which made the stay even better. Overall, a perfect choice for both comfort and convenience. Highly recommended!
Excellent option in Innsbruck, convenient location just a couple of meters from the train station, still very quiet. Great views from the balcony. Staff is helpful and friendly. Really recommend staying here.
The room was a bit small to fit two suitcases but otherwise the hotel was great.
The location n room was very good. Please keep hand lotion & hair conditioner in the bathroom
The corner room overlooking Innsbruck was just a miracle. Quite tiny room but good design. Very comfortable bed. Bathroom amenities were great. Breakfast with fantastic huge selection with breathtaking view. Location is impeccable at the Central Station. Kind and professional personnel at the reception and in the Bar. Also loved the Bar's design and cocktail choices without alcohol. I highly recommend this city hotel for all kind of travellers.
All perfect
Quiet and clean. Welcoming and modern, although the rooms aren't large. Spectacular breakfast.
Awesome! Room and accommodations were terrific. The 13th floor bar is a definite bonus. The front desk staff was outstanding. We arrived early and fortunately a room was available. The gentleman who helped us was super helpful in recommending restaurants with traditional Austrian food and other things nearby. We would absolutely stay again.
The hotel is great and well situated next to the main train station. The only problem we had this time was that the air conditioning wasn’t working in our room the first night and Innsbruck had a high of 33 degrees celcius that day. We reported this to reception and luckily the problem was solved the next day. As a corporate member, doing quite a bit of business these past few years with Motel One, I would have expected a comped breakfast or at least a bottle of water due to this inconvenience. Another thing was that our room was not cleaned very well on the last night and no fresh towels were provided. The hallway outside our room was also full of crumbs that were not vacuumed during the length of our stay (4 nights).
Very small room + we had a room at the corner and the AC was not sufficient to keep the room cool. I think it was at least +25C in the room, even we kept the curtains closed for the full day. No parking and the partner parking where you receive discount was full so needed to pay full price in another parking. Great view from the room and breakfast area
Great location brilliant staff great views only downside paid extra for a with a view I dont think i got it.
While the balcony/bar area on the top is nice on the evenings,it does give the impression of a lack of atmosphere when you enter on the ground floor at the small reception area . It gives a different feeling to other motel one entrance areas,a lack of personality and atmosphere we have felt in others. The small but important issue for most travellers nowadays,is the ability to connect their Android device or a stick device to a hdmi output on the room tv. This is not the case in any other Motel One we have enjoyed.The tv was a new Samsung,but no facility or option to connect anything,i think this is a big step backwards. It would allow your guests from around the world to have more of a choice when in the room,and a feeling of home from home if allowed to access these options,and it would not cost anything as wifi is included. At one point both of our keys would not work ,to either access the room,the lifts or worse,the floors from the stairwell,this is a major safety concern in my opinion. If power to the building or systems took place ,could people who were to use the stairs to evacuate then access lower floors ? It was not possible when BOTH of our room keys would not work. Motel one is always super clear, and reasonably priced in general . I had booked 5 nights in Munich ,and during the 5 days we decided to travel to Innsbruck,so I booked a room,while already having paid for the 5 After arriving ,and after paying for a room,160 euros for the Special One, I was under the opinion I would receive a corner room with a view .I did not,i received a normal room as far as i am aware,I then received a discount offer on the app,not via email ,if i wished to make another booking. This would have been much more appreciated if i had received this before i had made the booking for Innsbruck,and also via email not just on the app,but i am not clear on the terms and conditions of this particular offer. To sum up,room keys should not stop working to access,rooms ,lifts or exits ,stairs at all times It should be possible to connect to the in room tv/media via , android/cast hdmi etc Any offers should be available to you as a Beone member, ie, on website or email not just via an app , especially if you have already had a booking on the same date . We only use Motelone while traveling in Germany, Austria ,Ireland, Uk and plan to in Poland and other destinations,we recommend it to all our friends and families .
Pros - Room looks new and is considered clean. I had a corner room and absolutely love the view 😊 Staff are polite and helpful. Location is great as it’s next to the hbf. Suggest areas to improve - bathroom has no ventilation and the entire bathroom was moist after each shower. Shower area has no door and the toilet floor was all wet no matter how I tried to angle myself. While I managed to borrow one from the reception counter, suggest to place an electric kettle and proper cups/glasses in each room as I may not be lucky everytime. Overall, my stay has been a pleasant experience and would highly recommend this hotel.
The only thing that could be better is bigger tables at breakfast.
Mobile key via phone is great but does not work in the elevators- so it is useless basically
Jeden z najlepszych hoteli w sieci Motel One, w których nocowałam (a nocowałam w wielu), biorąc pod uwagę widok z pokoju i z baru (zapierający dech), miłą obsługę i śniadanie "z sercem", w przeciwieństwie do niemieckich hoteli tej sieci (większe porcje tych samych produktów). Zalety wynikają też z tego, że jest to nowy hotel tej sieci i wyeliminowano wiele wad pierwotnych, jak np. słabe oświetlenie w łazience. Widać, że sieć wsłuchuje się w głosy klientów i poprawia standard. Hotel bardzo polecam i chętnie do niego wrócę, gdy będę miała okazję być w Innsbrucku.
Galeria
Wszystkie informacje w skrócie
- Szybkie zameldowanieDla członków beOne: Wygodne wcześniejsze zameldowanie i oszczędność czasu
- My Service OptionZrezygnuj z usługi codziennego sprzątania pokoju – w trosce o środowisko
- Taras na dachuZ panoramą miasta
- Klucz mobilnyDla członków beOne: Twoja cyfrowa karta do pokoju na smartfonie
- Poduszki i kołdry antyalergiczneWymarzony komfort snu w wysokiej jakości pościeli
- Płatny transfer lotniskowyWygodny przejazd na lotnisko
- One LoungeZ przyjemnym miejscem do pracy
- Zwierzęta domowe mile widzianeProsimy o kontakt bezpośrednio z hotelem
- Bezpłatna sieć Wi-FiW całym hotelu
Nasze pokoje
The One
- Wielkość pokoju 16 m²
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
The One z widokiem
- Łóżko queen size lub king size (160-180 cm)
- Z widokiem
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
- Wielkość pokoju 16 m² - 20 m²
The One z balkonem
- Balkon
- Wielkość pokoju 16 m²
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
Special One
- Łóżko king size (180 cm)
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Wielkość pokoju 16 m² - 20 m²
Special One z widokiem
- Łóżko king size (180 cm)
- Z widokiem
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
- Wielkość pokoju 16 m² - 20 m²
Położenie i okolica
Hotel Innsbruck
Wioska w wielkim mieście
Witamy w najbardziej miejskiej wiosce w Austrii: bo czy kiedykolwiek przeszło Ci przez myśl, że prawdziwi Tyrolczycy czule określają swój Innsbruck jako „przerośniętą wioskę”? I słusznie, bo piąte co do wielkości miasto alpejskiej republiki łączy wielkomiejski styl z wiejską idyllą. Czy możemy Ci to udowodnić? W naszym Motelu One Innsbruck miejska wioska leży u Twoich stóp.
Alpejska chata w miejskiej dżungli – Twój hotel w Insbrucku
Dobra wiadomość: Ci, którzy czują się komfortowo w alpejskiej chacie, wcale nie muszą się wspinać na Nordkette. Ta alpejska chata leży w samym centrum miasta. Bezpośrednio przy dworcu głównym Twój hotel przenosi góry w dolinę. Wtul się w aksamitny fotel i ogrzej przy trzaskającym kominku. Przekonasz się, że płaski ekran w holu jest tak samo rustykalny i przytulny jak prawdziwy tyrolski piec kaflowy.
Brakuje już tylko drinka. Zamów coś w barze, rozsiądź się wygodnie na naszych rustykalnych sofach i podziwiaj widok na Nordkette. A ponieważ nie możemy przenosić prawdziwych gór, szklane fasady lobby naszego designerskiego hotelu ozdobiliśmy malunkami pięknych sił natury w modnym stylu Fine Arts. Nie ma wątpliwości: nigdy wcześniej nie można było doświadczyć Alp Tyrolskich w taki sposób.
Masz ochotę na oryginał? Bezpośrednio przed naszym budżetowym hotelem w Innsbrucku możesz doświadczyć bliskości pasma górskiego. Jak czujny strażnik otacza dolinę – od Nowego po Stare Miasto.
A skoro mowa o Starym Mieście: wąskie brukowane uliczki Innsbrucka i ładne domy z muru pruskiego są położone o krok od hotelu. Wybierz się na spacer przez historyczne centrum, odwiedź barokową katedrę Św. Jakuba i zrób sobie selfie przed Złotym Dachem – najmniejszym z największych klejnotów Innsbrucka. Głodny? Duża porcja tyrolskich knedli z boczkiem i „Kiachl” na deser wzmocni Cię przed pełną wrażeń wyprawą przez wielkomiejską wieś. Bo to jeszcze nie wszystko, co ma dla Ciebie Innsbruck. Znasz już jego tętniącą życiem miejską stronę. Ale jak wygląda ta spokojna i naturalna?
U stóp tyrolskiej przyrody – Twój hotel w Innsbrucku
Co się czuje podczas lotu? Przekonaj się! Na skoczni Bergisel możesz wzbić się w powietrze. Nawet z daleka smukły stalowy gigant autorstwa słynnej architektki Zahy Hadid wywołuje dreszcz emocji. A po zastrzyku adrenaliny przywróć normalne tętno przy kawie i ciastku w restauracji „Bergisel Sky”.
Kolej linowa Nordkettenbahn w Innsbrucku zabierze Cię jeszcze wyżej. Przezroczyste gondole zapewniają zapierający dech w piersiach 360-stopniowy widok na alpejski klejnot. I kto wie? Jeśli się dobrze przyjrzysz, być może dostrzeżesz po drodze nawet alpejskie koziorożce i świstaki. Bo wiadomo, że Tyrol jest domem dla koziorożców i świstaków.
