Motel One Innsbruck
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Bardzo dobry
Ogólna ocena na podstawie 3823 opinii
Uprzejmość 9.3 z 10
Czystość 9.2 z 10
Recepcja 9.2 z 10
Hall i bar 9.1 z 10
Położenie 9.3 z 10
Pokój 8.7 z 10
Łazienka 8.7 z 10
Bezpłatna sieć wi-fi 9.3 z 10
Stosunek ceny do jakości 8.4 z 10
Ocena śniadania 8.4 z 10
Everything is clean and tidy. Excellent view from the room.
I could not check in by my name. Moreover, I was requested to pay cancelation fee, although I stayed tow nights according to the reservation , and payed the fee at checking in.
I loved staying at Motel One, the location is perfect, the room very nice, perfect for one person, with a nice view, the bed was very confortable, the bathroom also excellent. Very clean, very tidy. My only not so good thing is that the temprature controler was not working, even adjusting the temperature, the room was always a little too cold.
Amazing view. Amazing bar. In room 12.26 the bathroom stank a bit (I think the sink of the shower was the problem. Service 10/10
Fantastic view from the very nice room.
Helpful friendly staff, fantastic view from rooms. Quite simply what we needed on our stay. Last but not least, good prices.
Fantastic. Amazing views from the room. Luggage storage prior to check in. Very kind and friendly staff! One woman at the check in desk was FANTASTIC - so very kind and helpful. Hotel bar was super!
Top Hotel
We love the view from our room, we only wish if our floor is higher. Everything is perfect and room is spacious. The rooftop bar is great as well.
Fantastic location, great bar with amazing views and all round very professional lovely staff
Motel One Innsbruck was a great stay for our trip as a couple—comfortable, clean, and perfectly located. The room felt cozy and modern, and we had a really relaxing stay overall. Breakfast was nice with good quality options, and the staff were friendly and attentive, making the service feel smooth and welcoming throughout.
I had a pleasant stay at Innsbruck Motel and would rate it 8 out of 10. Overall, everything was good—the room was comfortable and the stay was enjoyable. The only downside was that the toilet floor was a bit slippery, which could be improved for safety. Other than that, I was satisfied with my experience.
I loved so many things about this hotel! First, of course, the magnificent views! But also the fact that there was a airing window in my room that opened so that you could avoid that damp hotel smell. And plenty of vegan options (clearly marked) at the breakfast. Receptionist Matteo gave me a heartfelt welcome! The few downsides mainly had to do with how the breakfast was served. The lounge was beautiful but noisy, which was made worse by the terrible music constantly played there (the third day, I wore earplugs). Furniture was not made for eating, too few hard chairs and instead plenty of sofas and soft armchairs - really uncomfortable for sitting at a table. When I arrived 45 minutes before breakfast closed, some items were already run out and not replaced upon request.
Hello, We were very disappointed. The first night went well, but the second (Friday night) did not go well. At 11 p.m., we were disturbed by the noise from the rooftop party (13th floor). We were on the 12th floor (room 15). In addition to the noise of footsteps, the problem was that the toilets were on the 12th floor and that drunk people were walking around on the 12th floor and especially slamming the toilet doors. My wife, who has ear problems, was able to sleep, but not me until 2am. Your team did offer to change our room, but since my wife was sleeping, it was not possible. Also, the voucher for a free breakfast proposed was not realistic because we have not planned to come back. Everything was already paid when we arrived so a voucher made no sense. I am also disppointed that no manager was able to see us to received our complains and to offer a real compensation. Not a good experience and no professionnal management of the pb (how you can rent a room at the 12 level when there is a party at the 13 level?) Sylvain et Caroline PASQUIET
Great location, views and price.
Fantastic views
Everything was great. The only thing that could have been improved is variety at the breakfast. Although I did appreciate all products being bio. In addition, it would have been nice to have some extra shelves in the room, as well as smart TV with Netflix. Also, it was difficult to keep the shower floor dry when showering...
Clean, convenient to everything..amazing views!
Concerned about security. The rooftop bar is open to the public and accessed by the guest elevators. Apparently non residents can only access the bar on the13th floor as they don't have a room key but I saw many groups of people getting on the lifts at the same time as hotel guests so basically anyone can access the guest floors. There are also guest rooms on the 12th floor directly under the bar where the bar/lounge toilets are located, again with free access to non residents. I have stayed in Motel One hotels all over Europe but never had any security concerns but I will not stay here in future.
Wonderful stay. Clean, efficient, great location, and friendly staff working in the bar/lounge. Great views, too. I will definitely return. Thanks!
A very clean modern hotel right next to the railway and bus station. Despite that it was very quiet. Excellent continental breakfast. Comfy beds. Bedroom was a little too hot for me, but there was an opening window once I worked out how to do it! Overall I would definitely stay again.
Overall, the hotel was very good. It was just a couple small items that kept me from giving you 10 points. When we booked the room, we were told there would be bottles of water for us to drink, the person at the front desk said that we had to go to the bar on the 13th floor to receive them, when we got there the bartender charged us six euros for a bottle of water. Also the bathroom entirely clean. There was signs of toothpaste and soap still in the sink. And it just made us wonder what else didn’t get thoroughly cleaned.
highly recommended :-D ; Friendly reception (early checkin) ; clean room ; all i need
excellent location, excellent roof top bar and breakfast area
Highly professional - reception, cleaning, bar and breakfast staff.
This hotel was spotlessly clean and great value for money in a very accessible spot in town. The staff were really helpful and there was a nice atmosphere. Rooms are on the small side and I would have liked conditioner in the bathroom.
A great venue. Friendly staff. Room was clean and comfortable for our ski trip.
Dogs should not be allowed in the breakfast room and you should have bedrooms specifically for guests with dogs. It is most unhygenic for other guests especially those with allergies
Great final leg to our journey, could have had a water in room breakfast a little to expensive
Basic facilities, nice breakfast just right . The size of room just right for one elderly lady but would have been too small for two unrelated persons. Bed and pillows very comfortable to
The property is situated just next to the Innsbruck rail station. Beautiful view from the room on 12th floor!
Very well located, nice design and vibrant atmosphere
Opened the door to my room and it absolutely stank of cigarettes. I went downstairs and asked for another room and they told me there were no other rooms. They came up to the room and opened the windows and turned on the bathroom fan and told me to go up to the bar for a drink (I arrived at 23:30, I was exhausted and had no interest in another drink). At 1:00, I went back down to the room and it not only still smelled terrible, it was now freezing cold as well. I went back down to the front desk and said the room was unacceptable and I was beyond exhausted - quick as can be, he handed me the key to a new room. Now tell me why that couldn't have happened an hour and a half earlier? Worst service ever, truly. I only got 4 hours of sleep and missed an important event in the morning.
I like the hotel and am generally happy there. But my room on the 12th floor was somewhat noisy (because of the rooftop bar), both in the late evening and in the early morning. And I find the seating in the bar uncomfortable for breakfast: too many tables are too low for comfort. The background music is irritatingly loud.
A room of good standard and a nice breakfast experience. Most of all is the service excellence we experienced. All the people we met were very helpful and nice.
Super
I understand that the hotel is business hotel which i booked because of the location. The receptions are ok (some are willing to service some did because of the duty.) I hardly complain about the hotel because i expect what i paid for. The worse thing is the staff at the bar, i asked for the seat available but he point at my face and tell me (not ask me) to out to wait outside. I understand that under the busy situation he may stress and don't want to talk nice to me. But you are the service provider, I'm a customer that at least i pay for the hotel. When i complain with the reception, he said he understand but doesn't feel of any understanding at all just a plain script. I think more training needed for some staff here
Motel One was a great value! Clean rooms, awesome location, beautiful bar/lounge. I recommend.
Great room, with amazing view. Friendly staff.
Thank you so much for your hospitality! It was a wonderful experience staying at the hotel for a wheelchair user. Everything in the hotel room was thoughtfully designed for such occasions.
No Room Service. Had to bring the towels to my room on my own for the first time in a hotel.
Excellent modern hotel in a great location (though the rooms are rather compact it was good value for money) with fantastic view from our 11th floor room
Alles war gut
Great location, gorgeous view, excellent breakfast and staff. Very comfortable bed.
I give low score because of the following reasons: reception service was very disappointing, from not answering the phone for hours to delays on check in/out or staff not available. Breakfast service not existence, very crowded, dirty tables and very messy. Rooms are nice and clean.
The overall experience was only satisfactory as we had to ask to change rooms after one night. The original room assigned on the 12th floor was noisy (unusual for Motel One!) and we could hear not only the guests in the neighbouring room and bathroom but also noise from the floor above, i.e. the Rooftop Bar Level, which lasted through to at least 1 a.m. Also the A/C in the original room was not working and as the room was south and west facing it became very hot and stuffy by the afternoon when we checked in and did not cool down during the night. We therefore asked to be moved the next day and were assigned a room on the 11th floor that was satisfactory. The reception staff were helpful and willing to make the changes without any fuss.
All good, only the breakfast coffee was ways too difficult to get. Why do you not put there a traditional can of coffee, so that the extremely long coffee waiting line can be avoided? Thanks.
Check-in quick and easy. Staff excellent. Room clean and efficient. Breakfast good for selection and value. Location super.
From the moment of arriving until I departed, the Hotel’s staff and amenities were excellent…The location near the Old Town, train and bus stations were perfect…
Jeden z najlepszych hoteli w sieci Motel One, w których nocowałam (a nocowałam w wielu), biorąc pod uwagę widok z pokoju i z baru (zapierający dech), miłą obsługę i śniadanie "z sercem", w przeciwieństwie do niemieckich hoteli tej sieci (większe porcje tych samych produktów). Zalety wynikają też z tego, że jest to nowy hotel tej sieci i wyeliminowano wiele wad pierwotnych, jak np. słabe oświetlenie w łazience. Widać, że sieć wsłuchuje się w głosy klientów i poprawia standard. Hotel bardzo polecam i chętnie do niego wrócę, gdy będę miała okazję być w Innsbrucku.
Galeria
Wszystkie informacje w skrócie
- Szybkie zameldowanieDla członków beOne: Wygodne wcześniejsze zameldowanie i oszczędność czasu
- My Service OptionZrezygnuj z usługi codziennego sprzątania pokoju – w trosce o środowisko
- Taras na dachuZ panoramą miasta
- Klucz mobilnyDla członków beOne: Twoja cyfrowa karta do pokoju na smartfonie
- Poduszki i kołdry antyalergiczneWymarzony komfort snu w wysokiej jakości pościeli
- Płatny transfer lotniskowyWygodny przejazd na lotnisko
- One LoungeZ przyjemnym miejscem do pracy
- Zwierzęta domowe mile widzianeProsimy o kontakt bezpośrednio z hotelem
- Bezpłatna sieć Wi-FiW całym hotelu
Nasze pokoje
The One
- Wielkość pokoju 16 m²
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
The One z widokiem
- Łóżko queen size lub king size (160-180 cm)
- Z widokiem
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
- Wielkość pokoju 16 m² - 20 m²
The One z balkonem
- Balkon
- Wielkość pokoju 16 m²
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
Special One
- Łóżko king size (180 cm)
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Wielkość pokoju 16 m² - 20 m²
Special One z widokiem
- Łóżko king size (180 cm)
- Z widokiem
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
- Wielkość pokoju 16 m² - 20 m²
Położenie i okolica
Hotel Innsbruck
Wioska w wielkim mieście
Witamy w najbardziej miejskiej wiosce w Austrii: bo czy kiedykolwiek przeszło Ci przez myśl, że prawdziwi Tyrolczycy czule określają swój Innsbruck jako „przerośniętą wioskę”? I słusznie, bo piąte co do wielkości miasto alpejskiej republiki łączy wielkomiejski styl z wiejską idyllą. Czy możemy Ci to udowodnić? W naszym Motelu One Innsbruck miejska wioska leży u Twoich stóp.
Alpejska chata w miejskiej dżungli – Twój hotel w Insbrucku
Dobra wiadomość: Ci, którzy czują się komfortowo w alpejskiej chacie, wcale nie muszą się wspinać na Nordkette. Ta alpejska chata leży w samym centrum miasta. Bezpośrednio przy dworcu głównym Twój hotel przenosi góry w dolinę. Wtul się w aksamitny fotel i ogrzej przy trzaskającym kominku. Przekonasz się, że płaski ekran w holu jest tak samo rustykalny i przytulny jak prawdziwy tyrolski piec kaflowy.
Brakuje już tylko drinka. Zamów coś w barze, rozsiądź się wygodnie na naszych rustykalnych sofach i podziwiaj widok na Nordkette. A ponieważ nie możemy przenosić prawdziwych gór, szklane fasady lobby naszego designerskiego hotelu ozdobiliśmy malunkami pięknych sił natury w modnym stylu Fine Arts. Nie ma wątpliwości: nigdy wcześniej nie można było doświadczyć Alp Tyrolskich w taki sposób.
Masz ochotę na oryginał? Bezpośrednio przed naszym budżetowym hotelem w Innsbrucku możesz doświadczyć bliskości pasma górskiego. Jak czujny strażnik otacza dolinę – od Nowego po Stare Miasto.
A skoro mowa o Starym Mieście: wąskie brukowane uliczki Innsbrucka i ładne domy z muru pruskiego są położone o krok od hotelu. Wybierz się na spacer przez historyczne centrum, odwiedź barokową katedrę Św. Jakuba i zrób sobie selfie przed Złotym Dachem – najmniejszym z największych klejnotów Innsbrucka. Głodny? Duża porcja tyrolskich knedli z boczkiem i „Kiachl” na deser wzmocni Cię przed pełną wrażeń wyprawą przez wielkomiejską wieś. Bo to jeszcze nie wszystko, co ma dla Ciebie Innsbruck. Znasz już jego tętniącą życiem miejską stronę. Ale jak wygląda ta spokojna i naturalna?
U stóp tyrolskiej przyrody – Twój hotel w Innsbrucku
Co się czuje podczas lotu? Przekonaj się! Na skoczni Bergisel możesz wzbić się w powietrze. Nawet z daleka smukły stalowy gigant autorstwa słynnej architektki Zahy Hadid wywołuje dreszcz emocji. A po zastrzyku adrenaliny przywróć normalne tętno przy kawie i ciastku w restauracji „Bergisel Sky”.
Kolej linowa Nordkettenbahn w Innsbrucku zabierze Cię jeszcze wyżej. Przezroczyste gondole zapewniają zapierający dech w piersiach 360-stopniowy widok na alpejski klejnot. I kto wie? Jeśli się dobrze przyjrzysz, być może dostrzeżesz po drodze nawet alpejskie koziorożce i świstaki. Bo wiadomo, że Tyrol jest domem dla koziorożców i świstaków.
