Motel One Frankfurt-East Side
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Ogólna ocena na podstawie 1682 opinii
Uprzejmość 9.3 z 10
Czystość 9.2 z 10
Recepcja 9.1 z 10
Hall i bar 8.8 z 10
Położenie 8.7 z 10
Pokój 8.8 z 10
Łazienka 8.7 z 10
Bezpłatna sieć wi-fi 9.2 z 10
Stosunek ceny do jakości 8.8 z 10
Ocena śniadania 8.6 z 10
All good.
Nice Hotel and friendly staff. Good Value for the money.
Very good AC, good sleep, very good public transport. Cleaning staff absolute nuisance, noisy conversations one day, lingering in front of the room the other day while I was having a call, then entering the room half an hour before check out despite the do not disturb sign. No sorry, wants to start conversation. Fuck off.
Good Afternoon I have just finished a weekend stay with family and my partner at Motel One Frankfurt East. We have stayed with Motel One in other locations in Germany including Bonn (both Hauptbahnhof and Beethoven), Berlin and Munich. We are fans and repeat customers. I have also preferred Motel One when traveling for work as they are usually comfortable, clean and quiet. However, I was disappointed with my stay at Frankfurt East. Our visit coincided with very warm weather (up to 27 degrees daytime), and we found that our air conditioning was only set to heat. My mum and cousin mentioned this to reception who unhelpfully confirmed that the Aircon would only heat and that we should open a window. I found this patronising; if I had thought opening a window was sufficient that is what I would have done. So we opened a window. However due to your building design the guest outside area was directly below us. So we had noise very late into the night and early morning, alongside cigarette smoke coming into our room. So our choice was: be too warm to sleep or inhale smoke and have it be too loud to sleep. We did not sleep well. Why was the air conditioning not made available? To top this off my room was set up for one person. This resulted in one set of towels and one duvet that was too small. I feel really let down, and the response of your team to our problem, created by your hotel, was essentially to make an obvious suggestion, shrug their shoulders and leave us too it. They had the same attitude when my mum said her safe wasn't working 'the handy man is not here today, he may be here tomorrow'. What kind of a service is this? On check out no one asked how my stay was, so I was not offered the opportunity to report this at the time. I concluded if your staff member cared whether I had a good stay or not, they would have asked me what my experience was like. I have previously chosen 25 hours hotel across the road from Motel one east. Perhaps I should in future.
As always, extremely efficient online booking, warm welcome on arrival, and sincere appreciation expressed on departure. Consistent winning formula.
Your staff is great - however the hotel is getting older so no matter how much effort your people put into keeping everything up one can see the heavy use. Eventually there is some work required
My #1 Hotel Chain in Europe
Everything was good, except for the shower situation. I understand that you are aiming at saving water, however, the water pressure stayed weak even when turning the knob past the “water saving” feature. It is almost impossible as a person with long hair to wash their hair with that little amount of water coming out of the shower head. It leads to having to shower for a long time to get the hair wet or to get the shampoo out of the hair, which is probably not leading to water savings. Also, half the water drizzles down the shower hose because the water pressure is too weak.
Alles top
Great Service!
TV - technical issue: Loading twice, that you have to await once finished ....
Top Service.
A warm welcome upon arrival. Comfortable, convenient, and hassle free. All the boxes ticked! Will always be my first choice for business travel to Frankfurt.
was perfect
Excellent front desk staff, very welcoming and helpful. The motel was very clean, beds were comfortable, the room was perfect for tourists as me. I'll definitely go back if I visit Frankfurt again. Outstanding service and hotel premises.
Convenient as always. Clean and nice.
Supi!
Reception was very helpful and accomodating.
I've stayed in several Motel Ones before but this was the most dull and boring one, in a really ugly location. My main problem was that the room wasn't decorated in the typical Motel One style. It had turquoise curtains but that was it. What's cool about Motel One is you get the boutique hotel style for less money. But just having turquoise curtains isn't enough. Also, 17€ is too much for breakfast. I'm a Be One member and I would've had breakfast if it was offered at a discount / perk for membership.
Excellent accueil,excellent service.
Apart from the chevk-in, the stay was fantastic. But if I check in online before hand, I expect not to have to stand for 20 minutes while the only staff working serves drinks at the bar. Other hotels have a terminal to retrieve key cards.
There we not enough towels in the room. Just 3 one for hands, one for the floor and a large one. Which ment I had to use my hands towel for my hair. A bit inconvenient.
Perfect welcome, smooth and friendly, extremely pleasant, quiet, and comfortable room, delicious and copious breakfast.
Room had not been cleaned properly: dirty towels from still on the floor and the dust bin had not been emptied. When fresh towels were brought, it was still forgotten to clean the dust bin. Everything was ok.
Ver nice service, super felxible, clean rooms and good installations
Overall a nice hotel. For me I experienced not being able to come into my room dur to a defect door lock. Reduced the flexibility for leaving the room. Breakfast was good, but to crowded.
Very friendly staff at reception, nice room (as expected:))
War O.K
The stay was quite good. I most of the time have a little problem with the water pressure in the shower. The walls are also quite thin, luckily I am a deep sleeper.
Top Hotel
warm welcome, best service staff
Clean Rooma and Hood bed
alles tiptop
As always, friendly staff, room is spacious and the baby cot very comfortable and clean. Thank you!
alles super
For the room everything was perfect as usual. But the Motel One Bar was horror this time. It looks like 8 people from the same team use it as their office on a regular base and selling very dubious things with Bitcoins, NFTs and stuff. Maybe not even legal or in a gray area. All of them had one call after the other and they have distributed themselves over the whole area. I know the bar is not a quiet place, but having those people in there until like 12pm was extremly disturbing, surrounded by video calls without headsets on. I don't think they even had a drink there...
alles prima
You could offer a free bottle of water in the room each day and fresch fruits in the lobby.
all was very good, from parking to reception to helpfulness to cleanliness to breakfast & check-out.
Good vale for money. Although usually front desk workers are very friendly, last time they were not very kind when checking in. And in addition to that, we had to pay 6€ for a bottle of water, which I believe is unacceptable for the price and quality range of the hotel.
Galeria
Wszystkie informacje w skrócie
- Miejsca parkingowe w obiekcieWięcej informacji w sekcji Dojazd
- Szybkie zameldowanieDla członków beOne: Wygodne wcześniejsze zameldowanie i oszczędność czasu
- Napoje i przekąskiBogate menu w naszej strefie One Lounge
- Stacja ładowania dla e-pojazdówEkologiczne tankowanie
- Bezpłatna sieć Wi-FiW całym hotelu
- Przyjazd i wyjazdZameldowanie od 15:00/wymeldowanie do 12:00
- Nocleg w pokoju z rodzicamiBezpłatnie dla dzieci do 12 lat
- Zwierzęta domowe mile widzianeProsimy o kontakt bezpośrednio z hotelem
- My Service OptionZrezygnuj z usługi codziennego sprzątania pokoju – w trosce o środowisko
- ZAMELDOWANIE / WYMELDOWANIE
od 15:00 w dniu przyjazdu
do 12:00 w dniu wyjazdu - PRZECHOWYWANIE BAGAŻU
bezpłatne
- OPŁATA KLIMATYCZNA
Miasto Frankfurt nad Menem pobiera opłatę klimatyczną w wysokości 2,00 EUR od osoby za noc.
- ŚNIADANIE
pon.–pt.: 6:00 – 10:00
sob., niedz., dni świąteczne: 7:00 – 11:00 - PODRÓŻOWANIE Z DZIECKIEM
Informacje znajdziesz tutaj
- SZYBKIE ZAMELDOWANIE
Jako członek beOne możesz wygodnie i elastycznie meldować się online z wyprzedzeniem, oszczędzając w ten sposób czas. Więcej informacji znajdziesz tutaj.
- MOŻLIWOŚCI PARKINGOWE
Parking podziemny (15 euro/24 godz.). Ograniczona liczba miejsc parkingowych.
Inne parkingi w bezpośrednim sąsiedztwie:
Mayfarth Quartier (Weisbachstraße 11) - DOJAZD SAMOCHODEM
Tutaj możesz zaplanować swoją podróż.
- KOMUNIKACJA PUBLICZNA
Do hotelu możesz dojechać tramwajem, wysiadając na przystanku Osthafenplatz.
Więcej informacji o połączeniach komunikacyjnych znajdziesz tutaj.
Nasze pokoje
The One
- Wielkość pokoju 16 m²
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor z płaskim ekranem 26''
The One accessible
- Wielkość pokoju 16 m²
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor z płaskim ekranem 26''
Położenie i okolica
Hotel Frankfurt-East Side
Frankfurt nad Menem. Miasto drapaczy chmur, banków i wielkiego biznesu. W centrum tętniącej życiem metropolii finansowej zapraszamy Cię do frankfurckiej dzielnicy Ostend. Również tu, w naszym hotelu, czuć rytm tego miasta. Nie tylko pod względem położenia i obsługi, ale i wystroju. Tutaj „miasto motoryzacji” jest odmieniane przez wszystkie przypadki. Wyścigowe paski i numery startowe, chromowane detale i lakierowane powierzchnie, cytaty z warsztatów i reminiscencje zabytkowych aut ubarwiają wnętrze strefy One Lounge urządzonej w klimacie motoryzacji. Oryginalne fotografie i designerskie meble przypominają o cudzie gospodarczym lat 50., kiedy wielu ludzi po raz pierwszy usiadło za kierownicą własnego auta. I ruszyło w podróże na Południe! Niezależnie od tego, czy masz spotkanie biznesowe, konferencję, targi czy zwiedzasz miasto – w Motel One Frankfurt-East Side jesteś w dobrych rękach. I stylowym miejscu. Bez obaw: nawet jeśli wnętrze wpisuje się w klimat finansowej metropolii, to i tak znajdziesz tu niedrogi nocleg, podobnie jak w innych naszych hotelach.
Nasz hotel bezpośrednio przy Osthafenplatz i niedaleko Europejskiego Banku Centralnego jest idealnym punktem wypadowym na zwiedzanie wielkiego centrum finansowego – pieszo lub komunikacją miejską. Dojazd z dworca głównego czy lotniska we Frankfurcie jest bardzo prosty. W centrum z Main Tower, ratuszem Römer i ulicą Zeil można pozwiedzać i zrobić zakupy, albo przysiąść w jednej z licznych restauracji czy kawiarni. Po ciężkim dniu licznych spotkań lub na targach możesz też naładować baterie bezpośrednio w barze Motel One. A może trochę kultury? Nie ma sprawy: Stara Opera i Dom Goethego w metropolii nad Menem stoją otworem. Niezależnie od tego, co masz w programie: w naszym hotelu we Frankfurcie czekają na Ciebie nowoczesne pokoje z łóżkiem kontynentalnym, telewizorem z płaskim ekranem, relaksującą deszczownicą i bezpłatnym dostępem do Wi-Fi, a także zdrowe śniadanie. Czyli wszystko, czego potrzeba do zasłużonego pit stopu!
