Motel One Francfort-East Side
Ce que disent nos clients
Très bien
Note globale sur 1 682 évaluations
Amabilité 9.3 de 10
Propreté 9.2 de 10
Réception 9.1 de 10
Lounge et bar 8.8 de 10
Emplacement 8.7 de 10
Chambre 8.8 de 10
Salle de bains 8.7 de 10
Wi-Fi gratuit 9.2 de 10
Rapport qualité/prix 8.8 de 10
Petit-déjeuner 8.6 de 10
All good.
Nice Hotel and friendly staff. Good Value for the money.
Very good AC, good sleep, very good public transport. Cleaning staff absolute nuisance, noisy conversations one day, lingering in front of the room the other day while I was having a call, then entering the room half an hour before check out despite the do not disturb sign. No sorry, wants to start conversation. Fuck off.
De manière générale, conforme au standard Motel One, avec un très bon rapport qualité/prix. Deux points négatifs cependant: - lors de mes précédents séjours, j'avais eu une chambre côté cour et non côté rue. Cette fois-ci j'ai eu côté rue et malgré la bonne isolation de la chambre, c'était trop bruyant. La prochaine fois je demanderais une chambre côté cour si possible - le nettoyage de la salle de bain (j'ai demandé une prestation de nettoyage pendant mon séjour) n’était pas au standard : l'extérieur du lavabo présentait, après nettoyage, d'importantes traces de dentifrice que j'avais malheureusement faites.
Good Afternoon I have just finished a weekend stay with family and my partner at Motel One Frankfurt East. We have stayed with Motel One in other locations in Germany including Bonn (both Hauptbahnhof and Beethoven), Berlin and Munich. We are fans and repeat customers. I have also preferred Motel One when traveling for work as they are usually comfortable, clean and quiet. However, I was disappointed with my stay at Frankfurt East. Our visit coincided with very warm weather (up to 27 degrees daytime), and we found that our air conditioning was only set to heat. My mum and cousin mentioned this to reception who unhelpfully confirmed that the Aircon would only heat and that we should open a window. I found this patronising; if I had thought opening a window was sufficient that is what I would have done. So we opened a window. However due to your building design the guest outside area was directly below us. So we had noise very late into the night and early morning, alongside cigarette smoke coming into our room. So our choice was: be too warm to sleep or inhale smoke and have it be too loud to sleep. We did not sleep well. Why was the air conditioning not made available? To top this off my room was set up for one person. This resulted in one set of towels and one duvet that was too small. I feel really let down, and the response of your team to our problem, created by your hotel, was essentially to make an obvious suggestion, shrug their shoulders and leave us too it. They had the same attitude when my mum said her safe wasn't working 'the handy man is not here today, he may be here tomorrow'. What kind of a service is this? On check out no one asked how my stay was, so I was not offered the opportunity to report this at the time. I concluded if your staff member cared whether I had a good stay or not, they would have asked me what my experience was like. I have previously chosen 25 hours hotel across the road from Motel one east. Perhaps I should in future.
En tant que client régulier de Motel One, je suis encore une fois très satisfait de mon expérience : le style de décoration du lounge et du bar, le petit-déjeuner copieux, la literie confortable, la courtoisie du personnel et la localisation centrée.
As always, extremely efficient online booking, warm welcome on arrival, and sincere appreciation expressed on departure. Consistent winning formula.
Your staff is great - however the hotel is getting older so no matter how much effort your people put into keeping everything up one can see the heavy use. Eventually there is some work required
My #1 Hotel Chain in Europe
Everything was good, except for the shower situation. I understand that you are aiming at saving water, however, the water pressure stayed weak even when turning the knob past the “water saving” feature. It is almost impossible as a person with long hair to wash their hair with that little amount of water coming out of the shower head. It leads to having to shower for a long time to get the hair wet or to get the shampoo out of the hair, which is probably not leading to water savings. Also, half the water drizzles down the shower hose because the water pressure is too weak.
Alles top
Great Service!
TV - technical issue: Loading twice, that you have to await once finished ....
C'est un bel établissement accueillant et bien situé
Top Service.
A warm welcome upon arrival. Comfortable, convenient, and hassle free. All the boxes ticked! Will always be my first choice for business travel to Frankfurt.
was perfect
Excellent front desk staff, very welcoming and helpful. The motel was very clean, beds were comfortable, the room was perfect for tourists as me. I'll definitely go back if I visit Frankfurt again. Outstanding service and hotel premises.
Convenient as always. Clean and nice.
Supi!
Reception was very helpful and accomodating.
I've stayed in several Motel Ones before but this was the most dull and boring one, in a really ugly location. My main problem was that the room wasn't decorated in the typical Motel One style. It had turquoise curtains but that was it. What's cool about Motel One is you get the boutique hotel style for less money. But just having turquoise curtains isn't enough. Also, 17€ is too much for breakfast. I'm a Be One member and I would've had breakfast if it was offered at a discount / perk for membership.
Excellent accueil,excellent service.
Apart from the chevk-in, the stay was fantastic. But if I check in online before hand, I expect not to have to stand for 20 minutes while the only staff working serves drinks at the bar. Other hotels have a terminal to retrieve key cards.
There we not enough towels in the room. Just 3 one for hands, one for the floor and a large one. Which ment I had to use my hands towel for my hair. A bit inconvenient.
Perfect welcome, smooth and friendly, extremely pleasant, quiet, and comfortable room, delicious and copious breakfast.
Room had not been cleaned properly: dirty towels from still on the floor and the dust bin had not been emptied. When fresh towels were brought, it was still forgotten to clean the dust bin. Everything was ok.
Hôtel très bien tenu : Propreté impeccable, bon petit-déjeuner, personnel souriant et serviable. Facile d'accès en voiture depuis l'Est de la ville. Station de tram devant l'hôtel (ligne 11).
Ver nice service, super felxible, clean rooms and good installations
Overall a nice hotel. For me I experienced not being able to come into my room dur to a defect door lock. Reduced the flexibility for leaving the room. Breakfast was good, but to crowded.
Very friendly staff at reception, nice room (as expected:))
War O.K
The stay was quite good. I most of the time have a little problem with the water pressure in the shower. The walls are also quite thin, luckily I am a deep sleeper.
Top Hotel
warm welcome, best service staff
Clean Rooma and Hood bed
alles tiptop
As always, friendly staff, room is spacious and the baby cot very comfortable and clean. Thank you!
alles super
For the room everything was perfect as usual. But the Motel One Bar was horror this time. It looks like 8 people from the same team use it as their office on a regular base and selling very dubious things with Bitcoins, NFTs and stuff. Maybe not even legal or in a gray area. All of them had one call after the other and they have distributed themselves over the whole area. I know the bar is not a quiet place, but having those people in there until like 12pm was extremly disturbing, surrounded by video calls without headsets on. I don't think they even had a drink there...
alles prima
You could offer a free bottle of water in the room each day and fresch fruits in the lobby.
all was very good, from parking to reception to helpfulness to cleanliness to breakfast & check-out.
Good vale for money. Although usually front desk workers are very friendly, last time they were not very kind when checking in. And in addition to that, we had to pay 6€ for a bottle of water, which I believe is unacceptable for the price and quality range of the hotel.
Galerie
Tout d’un seul coup d’œil
- Places de stationnementPlus d'informations sous Arrivée
- Enregistrement rapidePour les membres beOne : enregistrez-vous à l’avance et gagnez du temps
- Boissons et en-casDécouvrez notre vaste sélection dans le One Lounge
- Borne de chargement pour véhicules électriquesFaites le plein de manière écologique
- Wi-Fi gratuitDans tout l’établissement
- Arrivée et départArrivée 15 heures / départ 12 heures
- Les enfants peuvent dormir dans la chambre de leurs parentsGratuitement jusqu’à l’âge de 12 ans
- Animaux de compagnie acceptésVeuillez contacter directement l’hôtel
- Mon choix de serviceAnnuler le nettoyage de la chambre : une faveur pour l’environnement
- ENREGISTREMENT / DÉPART
À partir de 15h00 le jour d’arrivée
Avant 12h00 le jour du départ - DÉPÔT DE BAGAGES
Gratuit
- TAXE DE SÉJOUR
La ville de Francfort-sur-le-Main perçoit une taxe de séjour de 2,00 EUR par personne et par nuit.
- PETIT-DÉJEUNER
Lun. - Ven. : 06h00 - 10h00
Week-ends et jours fériés : 7h00 – 11h00 - TARIFS SPÉCIAUX POUR LES ENFANTS
Plus d’informations ici
- ENREGISTREMENT RAPIDE
En tant que membre beOne, vous avez la possibilité de vous enregistrer à l’avance en ligne, facilement et en toute flexibilité, et ainsi de gagner du temps. Vous trouverez plus d’informations ici.
- POSSIBILITÉS DE STATIONNEMENT
Parking souterrain (15 € / 24 h). Nombre de places limité.
Autres possibilités de parking dans les environs proches :
Mayfarth Quartier (Weisbachstraße 11) - ARRIVÉE EN VOITURE
Calculez votre itinéraire ici
- TRANSPORTS PUBLICS
Pour rejoindre l’hôtel, descendez à l’arrêt de tramway Osthafenplatz.
Plus d’informations ici.
Nos chambres
The One
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 26'' à écran plat
The One accessible
- Surface de la chambre 16 m²
- Lit springbox queen ou king size (160/180 cm)
- Salle de bains en granite avec douche à effet pluie
- Réseau Wi-Fi gratuit
- TV 26'' à écran plat
Situation
Hôtel Francfort-East Side
Francfort-sur-le-Main La ville des gratte-ciel, des banques et des affaires. Nous vous accueillons dans le quartier d’Ostend, en plein cœur de l’agitation quotidienne de la métropole financière. Notre hôtel de Francfort met lui aussi les gaz ! Pas seulement en ce qui concerne la situation et le service, mais aussi en matière de design. Ici, l’appellation « Francfort, ville de la voiture » prend tout son sens. Bandes de voitures de course et numéros de départ, détails chromés et surfaces brillantes, citations d’atelier et souvenirs de voitures de collection créent une ambiance de rallye dans le One Lounge. Photographies originales et meubles design font renaître le charme chic de la période du miracle économique des années 50, qui a permis à de nombreuses personnes d’acquérir leur première voiture. Et de prendre leurs premières vacances direction le Sud ! Que vous veniez à « Mainhattan » pour un rendez-vous d’affaires, une conférence, un salon ou une escapade citadine, notre Motel One Francfort-East Side est ce qu’il vous faut. Mais pas de panique : si toute la décoration tourne autour du « Grand Prix de Francfort », vous dormirez comme d’habitude à petit prix dans notre hôtel.
Situé près d’Osthafenplatz et de la Banque centrale européenne, notre hôtel design de Francfort est le point de départ idéal pour découvrir la ville à pied ou en transports publics. Votre arrivée depuis la gare centrale (Hauptbahnhof) ou l’aéroport sera également très facile. Le centre-ville autour de la Main Tower, la place Römerberg et la rue commerçante Zeil offrent des possibilités illimitées pour découvrir les curiosités de la ville et faire des achats ainsi que pour profiter des nombreux cafés et restaurants. À l’issue d’une journée fatigante au parc des expositions de Francfort ou d’un marathon de rendez-vous, vous pourrez reprendre des forces au bar de notre Motel One. Envie de culture ? Le vieil opéra (Alte Oper) ou la maison de Goethe par exemple vous ouvriront leurs portes. Voici ce qui vous attend lors de votre séjour : notre hôtel de Francfort dispose de chambres modernes équipées d’un lit boxspring, d’une télévision à écran plat et d’une douche tropicale, et offre une connexion gratuite au Wi-Fi ainsi qu’un petit-déjeuner équilibré. Tout ce qu’il vous faut pour une pause agréable !
