Motel One Frankfurt-Airport
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Doskonale
Ogólna ocena na podstawie 2084 opinii
Uprzejmość 9.5 z 10
Czystość 9.3 z 10
Recepcja 9.4 z 10
Hall i bar 9.1 z 10
Położenie 8.4 z 10
Pokój 8.9 z 10
Łazienka 8.9 z 10
Bezpłatna sieć wi-fi 9.3 z 10
Stosunek ceny do jakości 8.9 z 10
Ocena śniadania 8.7 z 10
Top Hotel
I use this hotel on my way back to the US, there are restaurants in walking distance. The breakfast in the morning is marvelous, unfortunately is not included and parking is not free.
Efficient service at the reception, no lines. Delicious breakfasts. Quiet and comfortable rooms.
wyjazd służbowy
We stayed at this hotel for 2 nights. I would highly recommend it to others. The staff were friendly and hardworking. The shuttle to and from the airport was convenient. The room was clean and the bed was comfortable. The breakfast buffet had a nice selection of food.
TOP
Excellent service from staff. Very good room. Bathroom fixtures could use a refresh. Towel bar below sink was rusty in spots. Breakfast very good. Convenient parking.
I was lacking drinking water in the room and amenity kit in the bathroom (toothpaste and other small items). Other than that it was fine.
I usually stay at Motel One in Warsaw. Tried this location from the Frankfurt airport. Was again impressed. Outstanding customer service from your employee, Sergio. He is from Colombia. His personality is so positive. He studied German & English in Colombia. Both languages he speaks perfectly. He was helpful to me. Your hotel group is an exceptionally well run company. The Warsaw location has served me Only suggestion I have is to add better signs for the hotel bus shuttle area. Difficult to find. Many passengers could not find the area. Also, add the hotel shuttle bus operating hours to the company website and to somewhere on the wall at the airport bus stop. I arrived late and the bus had stopped operating. Has to call the hotel to know the schedule.
alles prima
Alles in allem top
Super Service
The rooms very confortable and the asian girl at the reception very gentle and professional
Very friendly staff, clean rooms, excellent breakfast.
Motel One at any location provide consistent lodging environment and good customer service, not to mention very competitive pricing. I will always stay at Motel One where available.
My requirements were met..I had a short stay but nice as usual
Alles Top 👍
We had a great stay at MotelOne. The beds were comfortable and even though it is located close to the autobahn and the airport, we didn't hear any noise from outside. Staff were friendly and very helpful. The only things missing were a wee fridge and a kettle.
Everything’s a great Mozel One experience - except you can open window just for a short time since it’s too noisy outside.
Alles war gut
Motel One is always planned prior to flights from FRA. Great place. Shuttle is easy, and for a small fee we can leave our car on site, grab the shuttle from the airport and go. 5 stars.
Overall stay was great, friendly reception. We stayed one night to attend an event nearby and came back around 1am. We wanted to sleep in until checkout time (12pm) but the housekeepers opened the door TWICE (around 10am and 11am) with master key. No privacy and no respect for the checkout time. We didn’t hang “Do not disturb” card as we were only staying one night. Highly recommend to place it on the door if you want to enjoy without disturbances.
Hi, as you can see by the scoring system I was quite happy with your Hotel. I had to deduct some points which I´d like to shortly explain: Location: There is a bus station nearby, but it takes a while to get downtown. I was still happy since we were able to be somewhat noisy without complaints. Bathroom: I tried rooms from the basement floor to the fifth. Sometimes water pressure is kind of low. Also, since there is no door or curtain, the bathroom floor will inevitably get soaked. This could be seen as a safety hazard. Wi-Fi: Depending on the room you get Wi-Fi is great or not so great. There was a time I had to take an online Meeting in front of the bathroom to be visible. Breakfast: The pastries were awesome! I would've loved some sunny side up or scrambled eggs, but I guess that's personal preference.
Overall a good experience. For the price of the breakfast, I would have expected a warm buffet (scrambled eggs, sausages, bacon, mushrooms etc.), though.
tiptop
As always, friendly people, well organized and check in and check out is a dream. Many hotels can follow your set up. Greetings Mark Willems
In general I love your concept and hence am a frequent guest. But if a hotel is declared as an airport hotel and turns out to be a decent distance away, I don’t expect to pay for a shuttle.
Very friendly and helpful staff. Very good breakfast service.
I Always stay at Motel One Hotels, when I'm in a Business Trip. But this time, IT wasn't good. CheckIn via App didn't Work, Theo room wasn't ready, so i Had to Go to The reception to get a Clean room. And my Credit Card was Charge twice.
Alles top
Typically good Motel One experience with one major caveat: I have no idea how someone has the idea to move the parking ticket dispenser back so far that even if you drive up close to it, you can't reach it without taking off your seat belt and catapulting yourself out the window. Absolutely idiotic!
Alles super
As usual in MotelOnes, the house is excellent. Only one factor leads to 9 out of 10: the location.
Good service
Extremely friendly and welcoming!
For me it’s always a pleasure to stop in Motel One Frankfurt airport. Every time I travel for business, I am here. Gabriel and the hotel team are always customer oriented, going the extra mile and welcoming you with a smile on. Hotel is very clean tidy and looked after.
Me and my family were welcomed in the hotel so professional and warm hearted! All teams (morning and evening) are super helpful and kind! We didn't want to leave! Thank you for such perfect hospitality!
Alles war gut.
We always stay here on our way back to the US, it's close to the airport. It has the Goldstein Haus (restaurant) in walking distance. Breakfast is really good with a big selection.
My stay at the MotelOne was excellent from the airport pick up by the attentive Ibrahim to the check in Team and especially the breakfast crew. Wow, this team has customer service down to an art. The genuine caring service is being what I dare to expect considering the great price. I felt at home within minutes. Thank you for your amazing crew!
Just perfect, work travel, 3 days and everything was just right. Atmosphere, decor staff, bar, breakfast, service - all excellent especially the staff & their engagement
Alles top
Super fast and friendly check in. Clean and comfortable rooms. Affordable parking available at the hotel. Breakfast price is too high.
That was perfect. Some cold bottle of waters free of charge would be perfect.
Very friendly front desk and bar personnel Rooms as always at Motel One just fine Location convenient
Staff were very efficient & all services provided were great!! Kudos!!
I was traveling from US to Azerbaijan and had a long layover in Frankfurt-Airport and thought I would need somewhere to get a few hours of sleep. When I looked up the hotels near the airport Motel one seemed to be the cheapest. I was surprised when I got there. That kind of quality is hard to find in that price range. Everything was clean and beautiful, the staff was helpful and friendly. The only thing missing was a toaster :) Thank you!
My room was great. There was no food to eat for dinner.
I had to get a room last minute very late at night. It was easy to do the reservation online on the App - check in was quick and I even got the offer for a late checkout wich I used. The room I got was locked at the 5th floor towards the City - so it wasn’t as loud. But still as the Hotel is close to the airport and the highway is passing by right behind the house you of course could hear the planes and cars. But if the window is closed there were no noises to hear. The breakfast was good just like expected, the stuff were super friendly. Overall I absolutely recommend to stay here if you are looking for a place to go before you take a plane or hiding back home.
Great people, great service.
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