Motel One Akwizgran
01 / 01
To mówią nasi goście
Bardzo dobry
Ogólna ocena na podstawie 3343 opinii
Uprzejmość 9.3 z 10
Czystość 9.1 z 10
Recepcja 9.1 z 10
Hall i bar 8.9 z 10
Położenie 9.5 z 10
Pokój 8.7 z 10
Łazienka 8.7 z 10
Bezpłatna sieć wi-fi 9.2 z 10
Stosunek ceny do jakości 8.5 z 10
Ocena śniadania 7.9 z 10
Reception helpful. Rooms too small for 2 people. Bathroom and shower too small. Nowhere to put toiletries in shower. No reasonable hanging space. Bedside tables too small. No water glasses (1 paper mug). Clean rooms and comfortable beds.
Like your cleaning and waste management but you need to tell your customers which items are recycable in Germany. I gather a lot of your customers do not live in DE. Also, you should ensure that you have enough parking for hotel guests and not everybody. Prices were too high even during the equestrian games but we also paid them…
Pleasing decor and ambience in the main rooms and bar. The rooms have no view but quite good lighting especially in the bathroom. A very comfortable bed and bed linen and good towels and face tissues. In room kettle and cups would be better but I understand your sustainability policy. No drawers or closed cupboard but good clothes hangers. The reception staff were not very forthcoming about the local area and on the whole could be much more welcoming. The bar staff were friendly. My stay was extremely expensive but it was also WEG Aachen 26
I always enjoy my stay at Motel One The beds are comfortable and the shower works well Breakfast is very good and the bar and seating area are good My only criticism this year was that the receptionists were not friendly or helpful at all. Strange because they have previously been great! The bar staff and breakfast staff were very helpful and friendly.
We had an excellent stay for a few nights in Aachen. Friendly staff, superb breakfast with lots of organic products, a compact but comfortable room. The room faced a busy street, but with the window closed (a necessity anyway, due to the heat outside), you didn't hear a thing. Brilliantly located at just a few minutes from the Aachener Dom. Parking garage under the hotel was nice, but didn't always have space. In that case, a nearby parking garage worked out just fine.
The room was small, but well-equipped and comfortable and I didn't need to spend long it in so it was fine. Some more coat-hangers and shelf or cupboard space would have been useful. The bar got very busy at times and needed more staff. For what I wanted, the hotel was great.
Very good hotel. Friendly staff, immaculately clean and comfortable room. Very good bar area - reasonably priced. One suggestion- the rooms facing the street ought to have net curtains too.
Warm and friendly staff, lovely bar area. Rooms a bit small but fine for a few nights. Very clean.
Super
The carpet on the floor lobby infront of the lift is dirty and worn, it could do with a replacement. It would be convenient if you took extra money on check in so that we could have an open bar tab, rather than having to buy drinks on each occasion. Bed was a bit soft, but its only a personal preference.
Clean, fresh environment. Very nice internal courtyard. Nice room. Good water pressure in shower. Accessible room very well set up, wide doors. Elevators adequate size for wheelchair and luggage. Very helpful and interactive staff. Would recommend for anyone in a manual wheelchair.
Loved the location. The room was a nice size and having a balcony was fantastic. The staff were helpful and friendly.
Hotel was extremely clean with polite and efficient staff. Rooms are a bit on the smaller side
Top Lage, guter Standard, super Team, fairer Preis
A Great Hotel. I will come again. I live the looby Bar. A very confortable bed. nice Team.
Our stay at Motel One in Aachen was lovely. The hotel in all areas was spotless and the staff were lovely. We would definitely stay there again.
Very good location and newly renovated, friendly staff.
Everything was very good. Nothing exceptionell.
Worked well for us!
+ friendly staff , clean, good location, excellent lifts, -ve No bellboy to help with luggage or at least trolley Breakfast option v.limitted..boiled eggs only every day.., no hot milk, no toast bread... etc. Breakfast time till 10am only.. very difficult for tourists..at least to 10.30. Not enough tables at the restaurant Room v.small , no fridge, no slippers , no drink water in the room Rate expensive
My stay in Motel One Hotel was a great experience. The location is excellent and I barely had to use public transportation as the city center is only a few metres away. The room was very tidy, clean and the air conditioner system was great, especially that we stayed during the heatwave. The staff was friendly, very helpful and I did not hesitate to communicate with them as they all speak English. The lime and mint water served in the reception was outstanding, refreshing and tasty. The looby and the outdoor area of the lobby were very cosy, quiet and comfortable. Overall, I will differently recommend this place, and will come back again. I really enjoyed my stay, thank you for making it extraordinary!
rooms are clean, bed + pillows are great and staff is very friendly
The room we had booked, for roughly 190 Euro per night, did not have a functioning air condition. At the current temperatures with over 30 degrees, this was over night unbearable. One of the hotel employees did his best to fix the air condition, but it turned out that he was not successfull
The hotel was about a 10-15 min walk from Aachen station. A bit of construction in the immediate area but still manageable with a large suitcase but allow a bit more time, part of the path has a slight incline near the station. The hotel was located steps away from the city centre and right next to the tourist information centre. Getting around was very easy. Bus stop to Maastricht was on the next block and there was also a farmers market there on selected days. I felt safe around the area, no safety concerns at all. On check in, I got handed one bottle of water - they could have left it in the room so didn't have to carry it up with the luggage. I had booked my room via the official motel one website and was surprised that I was asked to pay city tax in addition to what I had already paid. I remember at the time of booking, city tax was included in the rate, I even wrote it down and also had a screenshot that clearly indicated it was included in the price I had paid. But I was told that city rate was additional on check in. But if it was additional, then why indicate that it was included? I even did a dummy booking on the day through their website just to confirm, and the dummy booking also had the city tax included. When I asked the front desk, they said there was a system update earlier in the year and its now showing that I had to pay the city tax on top as I had booked before the system upgrade. There was no point arguing if the screenshot I had that says "included in the total price" was not being honoured. It wasn't much so I paid. I think they can do better with clarity in the booking to avoid this in the future - if it said included in total price, then I expect it to be. While they assured me I wasn't double charged, I'm still not convinced as bookings directly through their website were all inclusive of city tax and I even had the screenshot to prove that said "included in the total price" - those exact words, but they insisted it was wrong and charged me on top anyway. I would have happily paid if the booking process didn't indicate that city tax was inclusive, but it did. It just doesn't feel very nice being overcharged and left a bit of a bad experience. Though I should point out the staff were nice and polite during this enquiry. The room was small but sufficient. Not much attention to detail with housekeeping, yellowing pillows were exposed as side flap of pillow cases were not tucked in. The tissue box in my room was empty which was another example of the lack of attention to detail. The air con also didn't work. There was an air cond control on the wall but it was just for show as I later found out 😅. I had asked the front desk and they said they were in the process of getting the air cond to switch from hot to cold air, no matter what setting I have on, it won't work. I even tried after the day they made the switch, I don't think it made a difference so I just let it be. It was a bit stuffy but manageable when I was there in May as the weather was still fairly cool. Bathroom was sufficient and functional. Shower pressure was on the low side. No fridge in the room. They do have a storage room for suitcases if you arrive and too early to check in yet. Not all staff understood english well. Some did, but not all, so depending on who was on shift, they may not be able to help with directions or recommendations, but the tourist info center is just a few steps away and they were quite helpful. There were bakeries, beer house, kebab shop, restaurants within walking distance. Supermarket was a bit further away but still within walking distance. Overall, location is great. Room was satisfactory. Was disappointed they didn’t honor the pricing they stipulated during the booking process.
It was very nice to be able to check-in quite late. The fact that there is still someone at the desk is definitely a plus. It was also very convenient that there are chargers available. Since I travel for business it is always a nice extra if there are some amenities in the room like a single use toothbrush, hairwashing net etc. That would be an extra plus.
The room itself was fine but i asked for a quiet room and got one directly at the construction site on the mainstreet. construction work starts real early in the morning. Room change was not possible
Our stay was satisfactory in a calm and clean hotel. Polite and helpful personnel in the reception.
The shower was broken they said maybe we can switch room and no one called us. The air conditioning also not worked it was just hot
The rooms, as expected, are relatively small. The only funny thing I think is about the bottle of water that is given as a gift during check-in. Even if you stay 2 or 1 people in the same room, even if you stay 1 day or more than 1 day, it is only "a" bottle of water. This seemed funny to me. I'd rather expect to receive one bottle each day or so, and which I think is not a big cost from Motel One perspective. Or rather, it should be no water bottle at all as the logic is illogical.
The cleanliness of the hotel and room were excellent. Staff was friendly and accommodating.
Spent 1 day in the hotel, everything from booking to check-in and out worked perfectly well
No blackout blind, so expect to be awakened by the light. Room way too hot and would not cool. 2 single quilts for a queen bed?! I don’t want to have to put my room key in the wall to turn on the electricity.
Aachen Motel One is extraordinary! All the staff was friendly, professional and courteous! They made us feel completely cared for and went above and beyond what we expected! Thank you!
I get weary as a single woman of always being given the least desirable room and then having to beg/negotiate for a better room. This is despite being a club member. The room I finally was able to get was nice despite the neighbor across the street looking directly in at me. I was absolutely visible. The hotel should put on window film to stop the room being so easily visible. Staff were very nice. Room was clean and quiet.
Staff at front desk were highly professional and very helpful.
I liked the hotel but I couldn't make the booking online or via the app because we were travelling with a child. I found this annoying and it would make me think twice about staying at Motel One hotels again because it involves completing an online form and waiting for a reply by email and then in turn replying by email once again to the hotel. It adds extra steps to what should be a very simple and straightforward procedure, as it is in other hotels. When we arrived at the hotel, we were informed that there was no extra bed in the room because we hadn't specifically asked for it despite the fact that we had completed a form indicating that we were traveling with a 9 year old child and replied to the email confirming the reservation again indicating that we were travelling with a 9 year old child. The lady at reception kindly arranged for the extra bed to be set up but it should be obvious that if you reserve for 2 adults and a child that an extra bed will be required unless specifically indicated otherwise. The mini sofa bed in the room was small, really not big enough for a child of over 8 years old. Otherwise, the hotel is nice and the staff were friendly.
A lovely hotel with superb staff and a brilliant location in central Aachen.
Great Design, young cool team, cozy beds, good view to the theatre, wonderful breakfast and chill out lounge! Highly recommended, I will come back soon to this little hidden gem 💎 thank you all!
I had a pleasant stay. The room and bathroom were clean, comfortable, and spacious, and despite being located near the elevator, the room was very quiet, which I appreciated. There are a few areas for improvement. The room amenities are quite limited. Having facilities for tea/coffee and a complimentary bottle of water would enhance the experience. In the bathroom, it would be preferable to have separate products (shampoo, shower gel, conditioner) as well as a body lotion, rather than a combined product. Breakfast was good in quality, but the variety could be expanded. In my experience, a comfortable and quiet stay with room for small improvements.
Central location, in walking distance to train station. Nice room and bathroom, nice bar with long opening time. Missed water on the room (maybe a water dispenser on every floor?). Partially slow/no WIFI. Price relatively high, maybe due to late booking.
All good, but the check-in procedure regarding invoice address and stuff could be a bit smoother at the front desk.
Well designed; good attention to details.
Nice hotel, centrally located, my family's 'base camp' whenever we come to Aachen! Very friendly and helpful staff at reception and bar. Only 2 observations from my side: 1) When being asked for online check-in, credit card details had to be added again - which, in my case, resulted in a second payment (receptionists immediately prepared a credit note upon my arrival); 2) Only hard-boiled eggs for breakfast. But we're going to come back soon!
easy checkin, friendly staff, small but very clean room & washroom, beautiful lounge, great location
Great location, lovely bar area - good for relaxing and chilling out. Friendly staff. Shame about the street noise and smoking smells (from outside) which meant we couldn't keep our window open.
I hope the hotel can address this. We booked a one-night stay for 30 March 2026. The website showed types of double room appropriate for three guests. The website indicated to fill out the contact form to stay with three people in such a room. The website indicated a child's bed could be added to the room. I had an aggravating experience trying to achieve this. You are welcome to read the email thread with your reservation staff. If you have read and understood the content of the email conversation, and spoken with the front desk staff, and you have further questions for me, I am happy to speak with you further. We very much enjoyed our stay. But we did have a second hotel ready at Mercure/Accor, because we were so uncertain we would be able to stay at your property.
Very friendly reception. Breakfast very good. Rooms are very small. Parking garage was full and parking in the sorrounding area is difficult.
A very nice, clean, quiet hotel in the heart of Aachen. Our group of five adults had three rooms, and all rooms were clean & comfortable. All five of us were very satisfied with this hotel and we will definitively stay here when we travel to Aachen again. The staff members are very friendly and helpful. There was a nice breakfast offering that had everything we needed; but there were not enough tables in the breakfast room so we had to sit in the lobby area (just like many others at the 8 am rush hour – which did not bother us).
Very clean hotel, nice lobby, very modern rooms. Quiet as well and very centrally located in Aachen. I had to wait a little bit to get my hotel key but all other services were speedy. Great gin collection as well.
Byłam bardzo zadowolona z mojego pobytu. Mój pokój był ładny, bardzo czysty, cichy. Obsługa bardzo uprzejma i pomocna, zarówno na etapie rezerwacji, jak i na miejscu. Świetna lokalizacja, tuż przy starym mieście, obok teatru i centrów handlowych, niedaleko od dworca kolejowego i uczelni. Jedyne dwa drobiazgi, które można by zmienić, to dodanie w ofercie dań śniadaniowych potraw na ciepło i zapewnienie większego wyboru programów telewizyjnych w językach innych niż niemiecki.
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Akwizgran - Śladami cesarzy i królów
Witaj, Akwizgranie! Tutaj, gdzie rezydował Karol Wielki, w mieście koronacji licznych niemieckich królów i cesarzy, lubił zatrzymywać się sam Napoleon. My również zapraszamy do Akwizgranu, do Motel One, gdzie spędzisz czas w iście królewskim stylu, ale w cenie, na którą mogą sobie pozwolić niekoronowane również głowy. W pakiecie: bezpłatne Wi-Fi, przyjazna obsługa, stylowo urządzone pokoje z wygodnymi łóżkami kontynentalnymi oraz wyszukany wystrój, inspirowany lokalnym klimatem. Oczywiście i w Akwizgranie trzeba zadbać o rozkosze podniebienia, dlatego w pierwszej kolejności należy skosztować lokalnego specjału: pierników o nazwie Aachener Printen. Oprócz tego w naszej strefie One Lounge oferujemy pożywne ekologiczne śniadanie, po południu serwujemy odprężającą kawę, a wieczorem w barze doskonałe drinki.
Akwizgran stylowo i w dobrej cenie – Twój Motel One
W mieście przesiąkniętym historią zapraszamy do naszego hotelu położonego w samym centrum Starego Miasta. Tutaj znajduje się teatr miejski, pod który kamień węgielny położył król Fryderyk Wilhelm III w 1822 roku. W tym samym czasie rozpoczęto budowę Elisenbrunnen – jednej z architektonicznych atrakcji miasta, która znajduje się w odległości spaceru i doprowadza wodę leczniczą ze źródła Kaiserquelle. Przy okazji: czy wiesz, że już w XVII wieku Akwizgran stał się typowym miastem uzdrowiskowym i do dziś jest uznanym niemieckim uzdrowiskiem z ponad 30 źródłami termalnymi? W odległości krótkiego spaceru od naszego hotelu znajduje się również symbol miasta – katedra akwizgrańska. Wraz ze skarbcem katedralnym była pierwszym niemieckim zabytkiem kultury, który w latach 70-tych XX wieku został wpisany na listę światowego dziedzictwa UNESCO. Ale Akwizgran ma do zaoferowania nie tylko bogatą historię. Wyższa szkoła techniczna jest jednym z największych renomowanych uniwersytetów technicznych w Europie i uchodzi za ważny ośrodek nowoczesnych technologii w Nadrenii Północnej-Westfalii.
Nocuj po królewsku w sercu Europy
Od uzdrowiskowej dzielnicy Burtscheid, przez śródziemnomorską atmosferę dzielnicy Hof, średniowieczną Körbergasse, aż po studencką Pontviertel: dziś to miasto stanowi eklektyczną mieszankę tradycji i nowoczesności, w której każdy, niezależnie od wieku, czuje się jak u siebie.
Ponadto to najbardziej wysunięte na zachód miasto Niemiec graniczy z Belgią i Holandią, co jeszcze wzmacnia jego europejski charakter. Doskonale widać tu liczne wpływy kulturowe, zwłaszcza architektoniczne z sąsiednich regionów. Położenie Akwizgranu – na skraju pasma górskiego Eifel i płaskowyżu Hohes Venn, w bezpośrednim sąsiedztwie Maastricht, Kolonii, Bonn i Düsseldorfu – sprawia, że jest to idealny punkt wyjścia na wycieczki po mieście i wyprawy na łono natury. Jeśli zatem wybierasz się do trójstyku, zawitaj koniecznie w naszym hotelu „Oche” – ugościmy Cię po królewsku!
