Motel One Aquisgrán
01 / 01
Esto es lo que dicen nuestros clientes
Muy bien
Puntuación general de 3238 opiniones
Amabilidad 9.3 por 10
Limpieza 9.1 por 10
Recepción 9.1 por 10
Vestíbulo y bar 8.9 por 10
Ubicación 9.5 por 10
Habitación 8.7 por 10
Cuarto de baño 8.7 por 10
WiFi gratuito 9.2 por 10
Relación precio-prestaciones 8.5 por 10
Desayuno 7.9 por 10
It was the absolute bare minimum from all hotel I’ve ever experienced before. I was there on my birthday (I mentioned this before booking bc I was looking for sth special!!!), nothing special except for my room with view on cathedral. Service was also just as much as necessary. No greetings, no real welcome… however it was clean and the bed was good. For this the price too high.
Clean and good rooms and good view of Dom floor 7.
Room was very nice, calm and clean everyday. The breakfast was expensive considering the selection. Food was fresh and bread/bakeries was always warm.in this hotel was best boiled eggs - excellent
Overall, a good hotel for a couple of nights. The room was clean and the location was excellent. One downside was that there was no phone in my room, so it wasn’t possible to contact reception directly. I was in town for a wedding and wanted to iron my dress, but there were at least 20 people waiting at reception, so it was impossible to ask. There was also an error with my bill: one breakfast I didn’t have was included. I had specifically checked this with reception in advance and was assured everything was fine, but the mistake was still there at checkout. Other than that, no major complaints. A decent, clean hotel that works well for a short stay.
I have scored low because I requested a quiet room and was located next to the lifts! It has been my wife’s special 60th birthday trip. I emailed this in advance. So far every other hotel has acknowledged this and gave us a free drink or complementary upgrade. But nothing from your hotel. I still have bookings to make but based on this experience no reason to use beOne again
Love this hotel. The location is perfect for exploring Aachen, the rooms are quiet and comfortable, and the staff are always welcoming.
Clean and simple for a good price
excellent location, friendly staff. When lucky, you have underground parking available on location. Top floor rooms have view, but obstructed by the ventilation installation on the roof... not really worth it, except on the back side of the hotel (so you don't look onto the roof)
The prices were crazy for the “Motel” 1 towel I hand towel No iron No laundry facilities No kettle or fridge in room Shower inconsistent heat 1 small duvet Non adjustable aircon No gluten free options at breakfast Room was a good temperature though. And all linen was very clean as was the room. Staff were amazing. Robin at the bar was really good- service with a smile and great English. All staff really helpful. Robin should be in charge of customer relations/staff training. Would recommend this hotel at NORMAL RATES not hiked up rates. Not worth it unless room changes are made to accommodate guests needs more.
Reception helpful. Rooms too small for 2 people. Bathroom and shower too small. Nowhere to put toiletries in shower. No reasonable hanging space. Bedside tables too small. No water glasses (1 paper mug). Clean rooms and comfortable beds.
Like your cleaning and waste management but you need to tell your customers which items are recycable in Germany. I gather a lot of your customers do not live in DE. Also, you should ensure that you have enough parking for hotel guests and not everybody. Prices were too high even during the equestrian games but we also paid them…
Pleasing decor and ambience in the main rooms and bar. The rooms have no view but quite good lighting especially in the bathroom. A very comfortable bed and bed linen and good towels and face tissues. In room kettle and cups would be better but I understand your sustainability policy. No drawers or closed cupboard but good clothes hangers. The reception staff were not very forthcoming about the local area and on the whole could be much more welcoming. The bar staff were friendly. My stay was extremely expensive but it was also WEG Aachen 26
I always enjoy my stay at Motel One The beds are comfortable and the shower works well Breakfast is very good and the bar and seating area are good My only criticism this year was that the receptionists were not friendly or helpful at all. Strange because they have previously been great! The bar staff and breakfast staff were very helpful and friendly.
Se echa de menos un gimnasio
We had an excellent stay for a few nights in Aachen. Friendly staff, superb breakfast with lots of organic products, a compact but comfortable room. The room faced a busy street, but with the window closed (a necessity anyway, due to the heat outside), you didn't hear a thing. Brilliantly located at just a few minutes from the Aachener Dom. Parking garage under the hotel was nice, but didn't always have space. In that case, a nearby parking garage worked out just fine.
The room was small, but well-equipped and comfortable and I didn't need to spend long it in so it was fine. Some more coat-hangers and shelf or cupboard space would have been useful. The bar got very busy at times and needed more staff. For what I wanted, the hotel was great.
Very good hotel. Friendly staff, immaculately clean and comfortable room. Very good bar area - reasonably priced. One suggestion- the rooms facing the street ought to have net curtains too.
Warm and friendly staff, lovely bar area. Rooms a bit small but fine for a few nights. Very clean.
Super
The carpet on the floor lobby infront of the lift is dirty and worn, it could do with a replacement. It would be convenient if you took extra money on check in so that we could have an open bar tab, rather than having to buy drinks on each occasion. Bed was a bit soft, but its only a personal preference.
Clean, fresh environment. Very nice internal courtyard. Nice room. Good water pressure in shower. Accessible room very well set up, wide doors. Elevators adequate size for wheelchair and luggage. Very helpful and interactive staff. Would recommend for anyone in a manual wheelchair.
Loved the location. The room was a nice size and having a balcony was fantastic. The staff were helpful and friendly.
Hotel was extremely clean with polite and efficient staff. Rooms are a bit on the smaller side
Top Lage, guter Standard, super Team, fairer Preis
A Great Hotel. I will come again. I live the looby Bar. A very confortable bed. nice Team.
Our stay at Motel One in Aachen was lovely. The hotel in all areas was spotless and the staff were lovely. We would definitely stay there again.
Very good location and newly renovated, friendly staff.
Everything was very good. Nothing exceptionell.
Worked well for us!
+ friendly staff , clean, good location, excellent lifts, -ve No bellboy to help with luggage or at least trolley Breakfast option v.limitted..boiled eggs only every day.., no hot milk, no toast bread... etc. Breakfast time till 10am only.. very difficult for tourists..at least to 10.30. Not enough tables at the restaurant Room v.small , no fridge, no slippers , no drink water in the room Rate expensive
My stay in Motel One Hotel was a great experience. The location is excellent and I barely had to use public transportation as the city center is only a few metres away. The room was very tidy, clean and the air conditioner system was great, especially that we stayed during the heatwave. The staff was friendly, very helpful and I did not hesitate to communicate with them as they all speak English. The lime and mint water served in the reception was outstanding, refreshing and tasty. The looby and the outdoor area of the lobby were very cosy, quiet and comfortable. Overall, I will differently recommend this place, and will come back again. I really enjoyed my stay, thank you for making it extraordinary!
rooms are clean, bed + pillows are great and staff is very friendly
The room we had booked, for roughly 190 Euro per night, did not have a functioning air condition. At the current temperatures with over 30 degrees, this was over night unbearable. One of the hotel employees did his best to fix the air condition, but it turned out that he was not successfull
The hotel was about a 10-15 min walk from Aachen station. A bit of construction in the immediate area but still manageable with a large suitcase but allow a bit more time, part of the path has a slight incline near the station. The hotel was located steps away from the city centre and right next to the tourist information centre. Getting around was very easy. Bus stop to Maastricht was on the next block and there was also a farmers market there on selected days. I felt safe around the area, no safety concerns at all. On check in, I got handed one bottle of water - they could have left it in the room so didn't have to carry it up with the luggage. I had booked my room via the official motel one website and was surprised that I was asked to pay city tax in addition to what I had already paid. I remember at the time of booking, city tax was included in the rate, I even wrote it down and also had a screenshot that clearly indicated it was included in the price I had paid. But I was told that city rate was additional on check in. But if it was additional, then why indicate that it was included? I even did a dummy booking on the day through their website just to confirm, and the dummy booking also had the city tax included. When I asked the front desk, they said there was a system update earlier in the year and its now showing that I had to pay the city tax on top as I had booked before the system upgrade. There was no point arguing if the screenshot I had that says "included in the total price" was not being honoured. It wasn't much so I paid. I think they can do better with clarity in the booking to avoid this in the future - if it said included in total price, then I expect it to be. While they assured me I wasn't double charged, I'm still not convinced as bookings directly through their website were all inclusive of city tax and I even had the screenshot to prove that said "included in the total price" - those exact words, but they insisted it was wrong and charged me on top anyway. I would have happily paid if the booking process didn't indicate that city tax was inclusive, but it did. It just doesn't feel very nice being overcharged and left a bit of a bad experience. Though I should point out the staff were nice and polite during this enquiry. The room was small but sufficient. Not much attention to detail with housekeeping, yellowing pillows were exposed as side flap of pillow cases were not tucked in. The tissue box in my room was empty which was another example of the lack of attention to detail. The air con also didn't work. There was an air cond control on the wall but it was just for show as I later found out 😅. I had asked the front desk and they said they were in the process of getting the air cond to switch from hot to cold air, no matter what setting I have on, it won't work. I even tried after the day they made the switch, I don't think it made a difference so I just let it be. It was a bit stuffy but manageable when I was there in May as the weather was still fairly cool. Bathroom was sufficient and functional. Shower pressure was on the low side. No fridge in the room. They do have a storage room for suitcases if you arrive and too early to check in yet. Not all staff understood english well. Some did, but not all, so depending on who was on shift, they may not be able to help with directions or recommendations, but the tourist info center is just a few steps away and they were quite helpful. There were bakeries, beer house, kebab shop, restaurants within walking distance. Supermarket was a bit further away but still within walking distance. Overall, location is great. Room was satisfactory. Was disappointed they didn’t honor the pricing they stipulated during the booking process.
It was very nice to be able to check-in quite late. The fact that there is still someone at the desk is definitely a plus. It was also very convenient that there are chargers available. Since I travel for business it is always a nice extra if there are some amenities in the room like a single use toothbrush, hairwashing net etc. That would be an extra plus.
The room itself was fine but i asked for a quiet room and got one directly at the construction site on the mainstreet. construction work starts real early in the morning. Room change was not possible
Our stay was satisfactory in a calm and clean hotel. Polite and helpful personnel in the reception.
The shower was broken they said maybe we can switch room and no one called us. The air conditioning also not worked it was just hot
The rooms, as expected, are relatively small. The only funny thing I think is about the bottle of water that is given as a gift during check-in. Even if you stay 2 or 1 people in the same room, even if you stay 1 day or more than 1 day, it is only "a" bottle of water. This seemed funny to me. I'd rather expect to receive one bottle each day or so, and which I think is not a big cost from Motel One perspective. Or rather, it should be no water bottle at all as the logic is illogical.
The cleanliness of the hotel and room were excellent. Staff was friendly and accommodating.
Spent 1 day in the hotel, everything from booking to check-in and out worked perfectly well
No blackout blind, so expect to be awakened by the light. Room way too hot and would not cool. 2 single quilts for a queen bed?! I don’t want to have to put my room key in the wall to turn on the electricity.
Aachen Motel One is extraordinary! All the staff was friendly, professional and courteous! They made us feel completely cared for and went above and beyond what we expected! Thank you!
I get weary as a single woman of always being given the least desirable room and then having to beg/negotiate for a better room. This is despite being a club member. The room I finally was able to get was nice despite the neighbor across the street looking directly in at me. I was absolutely visible. The hotel should put on window film to stop the room being so easily visible. Staff were very nice. Room was clean and quiet.
Staff at front desk were highly professional and very helpful.
El hotel en general está muy bien. Para mejorar: la cama no era cómoda y el edredón era muy pequeño.
Por problemas de claustrofobia no utilizo el ascensor y pido una habitación en el primer piso para no tener que cansarme por las escaleras. Para mi sorpresa, en Aachen esto no se ha considerado y la escalera es la de emergencia, así que cada vez que bajaba a desayunar, salía a la calle por la puerta de emergencia y tenía que volver a entrar en el hotel. Me dijeron que más gente había tenido el mismo problema
La comodidad de la cama y el aislamiento son los puntos más fuertes. La toalla es un poco pequeña al igual que el edredón / sábana, apenas cubre el colchón. Además, si uno está hospedado durante varias noches, sólo le ofrecen la botella de agua la primera noche. En otros Motel One, la botella la ofrecen cada día.
Todo muy bien. Hermoso lugar. Ubicación excelente. El desayuno me pareció muy caro,
Todo está correcto, pero hay detalles desde mi punto de vista que se podrían mejorar como la velocidad del wifi y que hubiera calentador de agua en las habitaciones .
Switch on. beOne.
Estas son tus ventajas:
- Tarifa beOne: Ahorra un 10 % todas las noches
- Ofertas beOne: Ahorra hasta un 30 % con nuevas ofertas
- Agua de bienvenida: Una botella de agua gratuita por estancia
- Check-in rápido: Haz el check-in en línea antes de llegar y ahorra tiempo
Aquisgrán: sigue los pasos de los emperadores y reyes
¡Oh, Aquisgrán! Aquí vivió Carlomagno, se alojó Napoleón y se coronó a numerosos reyes y emperadores alemanes. Tú también deberías quedarte en nuestro hotel de diseño en Aquisgrán para deleitarte con la misma elegancia que la aristocracia, sin renunciar a ninguna comodidad y con unos precios asequibles aunque no seas de la realeza. Durante tu estancia en el Motel One Aquisgrán disfrutarás de wifi gratis, un servicio cordial, habitaciones con un mobiliario elegante y cómodas camas con somier de muelles, así como con un exclusivo diseño interior inspirado en el entorno local. Por supuesto, en Aquisgrán también se cuida el bienestar físico. Te recomendamos que pruebes la especialidad local, el Aachener Printen, un tipo de pan de jengibre. Aparte de eso, en el One Lounge te ofrecemos un amplio desayuno orgánico y una merienda relajada. Por la noche puedes animarte a tomar una copa en el bar.
Motel One, un económico hotel de diseño en Aquisgrán
Te damos la bienvenida al Motel One Aquisgrán, un económico hotel en pleno casco antiguo de esta ciudad repleta de historia. Aquí puedes admirar el Teatro de Aquisgrán, cuya primera piedra fue colocada por el rey Federico Guillermo III en 1822. Ese mismo año comenzó la construcción de Elisenbrunnen, una de las principales atracciones arquitectónicas de la ciudad. Este pabellón neoclásico, donde emana el agua termal curativa de la fuente Kaiserquelle, está situado solo a un par de minutos del hotel. ¿Lo sabías? En el siglo XVII, Aquisgrán se convirtió en una ciudad balneario y sigue siendo un balneario reconocido por el estado con más de 30 fuentes termales. El símbolo de la ciudad, la Catedral de Aquisgrán, también se encuentra a poca distancia a pie de nuestro hotel de diseño en Aquisgrán. Junto con el Tesoro de la Catedral, fue el primer monumento cultural alemán que se incluyó en la Lista del Patrimonio Mundial de la UNESCO en la década de los 70. No obstante, Aquisgrán no solo puede presumir de sus raíces históricas. La Rheinisch-Westfälische Technische Hochschule, una de las universidades técnicas más grandes y con mayor tradición de Europa, ha hecho que Aquisgrán sea uno de los centros de la alta tecnología en el estado de Renania del Norte-Westfalia.
Siéntete parte de la realeza alojándote en el corazón de Europa
Desde Burtscheid, el distrito balneario, hasta el estilo mediterráneo de Hof, el encanto medieval de Körbergasse y el ambiente estudiantil de Pontviertel, Aquisgrán se presenta actualmente como una mezcla de tradición y modernidad, en la que estudiantes, familias, jóvenes y mayores conviven en armonía.
Además, la ciudad más occidental de Alemania limita con Bélgica y los Países Bajos y, por lo tanto, muestra un inconfundible carácter europeo. Hay numerosas influencias culturales, especialmente arquitectónicas, de las regiones vecinas. Además, la ubicación de Aquisgrán, en el borde de Eifel y High Fens y en las inmediaciones de Maastricht, Colonia, Bonn y Düsseldorf, la convierte en un punto de partida ideal para escapadas urbanas y excursiones en la naturaleza. No importa el motivo que te traiga a la ciudad, ¡esperamos darte una bienvenida digna de la realeza en el Motel One Aquisgrán!
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