Motel One Kolonia-Altstadt
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The building! At 1:45 in the morning, I was awoken from sleep when someone was rolling along with their suitcase down the hall on the floor above me. Then they moved into the room above me and I could hear every movement. They were not loud, it was just a lack of sound insulation. The shower! There was NO hot water. When I checked out, your people said did you tell someone? I was naked, I had an appointment to get to, no, I reported it on checkout after a cold shoer. And the room was expensive. I normally do not pay this much. V disappointing. My previous experience, many years ago in Berlin, with MotelOne was bad - they gave my room away because I did not read the fine print saying that if I did not check in by 18:00 it was no longer reserved - but friends told me to give MotelOne another try. I guess I am done with you now.
Very pleased with the room.
Very clean room and comfortable bed. Spacious shower. What impressed me the most though was the noise insolation of the windows. My room was located facing a busy street that had traffic both day and night. Yet once I shut the window the traffic could barely be heard. In general the furnishing of the room was decent. The TV could have been more modern with more smart TV functions to be able to watch one’s favorite shows after a long day. The staff were very friendly and helpful. Great bargain in a good location of the city.
Overall, a good hotel and good experience, however: I asked at the bar for a wheat beer and was told that that they did not sell it (despite it being in the bar menu) - another member of my group than ordered a wheat beer, and I also had one (after being served by a different member of staff!). Possibly 'lost in translation'. We had breakfast on our second morning, where we were intending to 'set ourselves up ' for the journey home. A good selection was available, but hot options would have been nice.
Gratis late check out Danke
Tolles Stadthotel,
The staff were incredibly welcoming and attentive throughout my stay, making my travel experience truly enjoyable.
nice atmosphere, warm welcome, room was ready although I arrived prior to 3pm What I do not understand is breakfast price: EUR 17,90; for business traveller this is not acceptable
Smooth check-in and out, clean room, bed and towels and friendly crews. Price is absolutely fair. What else do you need!? I just had a nice experience, thank you!
Alles top.
I made order November 2024 and I wrote in e-mail that I want to book 3pcs TWIN room. After that you said okey and sent invoice and everything was okey until you sent e-mail 2 days before arrival that you do not have twin rooms but only double. Men needed to sleep in same bed which is not okey.
My daughter said “Why can’t all hotels be like this.” Our stay was incredible. All of the front desk people were extremely polite, professional, helpful, and friendly. The lobby area was impeccable. The rooms (and hallway) were fresh, modern, clean, and just really nice. You truly live up to your marketing. I’m not joking when I say your hotel was so much nicer than a lot of the luxury chain hotels I have stayed at. I loved the hip vibe.
Thanks a lot to the team for an excellent stay and support. The ladies who work at the reception are super friendly and helpful. Your bar is just beyond! This stay was the best experience in your network. Can't wait to come back.
I don’t care for the carpet in the rooms and during hotter months a little fridge would be nice. That being said: the staff was absolutely lovely, my stay was a short one but I’ll make sure my next one will be with M1 again.
Good experience in your Hotel except only 2 coffee machines during the breakfast for so much people
Hervorragendes Hotel-Team.
Really professional check in at the reception. Very friendly. I was not expecting this.
As someone visiting from overseas, I felt very safe and well taken care of during my stay at the hotel. The hotel staff were very friendly and helpful.
Nice, lean and tidy. The room was small, but well appointed and clean. The location is also okay for the city.
Compact, clean and well-designed. As usual!
I enjoyed my stay thoroughly, the room was very comfortable. My only 2 complaints are the TV and the AI Art on the wall. The TV would sometimes be a bit problematic, turning itself off for no reason. And a few more english entertainment focused channels wouldn't hurt The AI Art really was a shame, for a hotel chain that prides itself in Design the use of cheap looking AI Art definitely felt lazy and uninspired
Overall it was a good experience. The staff at the reception desk are not friendly and they are not willing to help me out with the laptop charger issue I had.
Alles Top!
The staff at this motel are top notch! Thomas the bar manager knows his craft. He is a great leader for the rest of the staff that we met; Elli, Miguel, Bes, and Samantha). When we come back to Cologne we will definitely stay here again. Thank you for all you do.
Top Hotel Guter Servvice
unkompliziert, speditiv, modern.
Alles top
The stay was comfortable but the breakfast was not. The lounge was full of people (I think the seatings are not enough for the capacity of the hotel) - we had to wait in the line for half an hour. If we had known this, we would not pay for the breakfast earlier. Next time we will not go for breakfast.
Amazing check in experience, super nice and efficient!
Overall a very good stay which met my expectations. A couple of notes for improvement: - Tea and coffee facilitiies in-room or access to free tea and coffee as in most other hotels would be great - Bar service was very chaotic as the hotel was very busy - perhaps consideer additional staff on shift to improve this.
First time in this Motel One in Cologne. Smart business hotel close to the city center. A little bit too croweded at b'fast. But never the less as always with Motel One, good experience.
Prima
1. Not business traveller friendly - BROKEN WIFI 2. NO WIFI on the night of 27 Nov 2024 at Motel One Köln-Waidmarkt, Cologne. 3. No kettle for tea and coffee in room. 4. No iron board facility in room.
Clean room, quite place, comfortable beds, perfect service in reception, very satisfied.
- 100% what you'd expect of a Motel One room - Good drinks, friendly personelle with expertise and charme - adequate pricing
Alles top
Very nice, clean and comfortable hotel.
Comfortable room, but small, could have done with a little more space to put things Would have liked coffee/tea available (lounge coffees expensive ) Hotel as a whole felt too big
Hotel is good, only the rooms are to warm and cooling wasn’t working. Opening windows for room at the front due to road sounds is not ideal.
Motel One: Best choice for my business trip all around Germany
very nice service, at the reception, during breakfast and cleaning. The breakfasts were very tasty, I'm a vegan and I had a wide selection of dishes. When there were no options, right after asking if they had more, it was immediately added. I didn't even have to say anything because I saw you reporting everything.
Alles gut.
Very warm welcom by the receptionnist Manon providing us all the needed information. The room was very well soundproofed, beautiful and clean. We appreciated the beautiful bar to enjoy a dring by the end of the days and friendliness of the barman. A very good experience, hope to come back on day there, anyway I will recommend the hotel.
War alles Bestens!
Very comfortable hotel, convenient location. Bright, clean rooms. High-quality taps in the bathroom. The only thing that caused inconvenience was the cold floor in the bathroom (we arrived on cold nights in September).
Relatively close to central city Morning buffet was sufficient Coffee was good Rooms were adequate size Single room was a bit too small to what I am used to TV offered few English language choices Toilet seat was cold ( Japanese are accustomed to warmed seats and bidet ) Shower pressure was low Shower temperature fluctuated during shower Single shampoo & bodywash works but made me question it Not much of a view
Alles prima
All was good except that the bathroom was not tidy, all the accessories were in the washbasin.
Clean and cost rooms and lobby. Especially the night shift team delivered a professional service while being super kind. Respect and thanks towards the team
Nice and comfortable hotel with friendly and welcoming staff. Comfortable room including king size bed ,large t.v. nice bathroom suite and added bonus of a safety deposit safe in the room..
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Motel One w południowej części starego miasta jest otoczony symbolami. Na nich też bazuje wystrój hotelu położonego przy Waidmarkt. Chodzi oczywiście o lokalny kultowy zapach „4711” oraz płynący nieopodal Ren. Już na wejściu falisty kontuar recepcji przywodzi na myśl chłód wody. Oczywiście tylko w sferze symboliki. Seria fotografii „Kopfüber” w wyjątkowej perspektywie z lotu ptaka prezentuje statki towarowe i pasażerskie, które codziennie pływają po jednej z najbardziej ruchliwych dróg wodnych na świecie. Dalej, z prądem, można trafić prosto do naszej strefy One Lounge – prowadzą do niej stylizowane reńskie mosty na ścianach. Tutaj upamiętniamy również wodę kolońską, a w szczególności tradycyjną markę „4711” – przykładowo na oświetlonej ścianie za barem. W takim wystroju nasza miła obsługa z przyjemnością uraczy wodą – i nie tylko. Co jeszcze możemy zaoferować w naszym hotelu w Kolonii? Oczywiście zbilansowane ekologiczne śniadanie, bezpłatne wi-fi, kilka miejsc parkingowych, wygodne łóżka kontynentalne, nowoczesne pokoje – w skrócie: stylowe zakwaterowanie w najlepszej cenie w samym sercu miasta.
Motel One Kolonia-Altstadt leży pomiędzy dwoma największymi placami w Kolonii – Neumarkt i Heumarkt. Stacja metra Poststraße znajduje się tuż obok hotelu i zapewnia bezpośrednie połączenie z dworcem głównym. Ścisłe centrum lub okolice:
centralna lokalizacja hotelu oznacza niewielką odległość od wszystkich zabytków – zarówno w północnej, jak i południowej części starego miasta. Przykładowo, od dawnego rzymskiego centrum dzieli nas zaledwie kilkaset metrów. Tutaj, przy ulicach Hohe Straße i Schildergasse, miłośnicy zakupów na pewno znajdą okazję do udanych „połowów”. Muzeum Rzymsko-Germańskie i katedra znajdują się niecały kilometr od hotelu. Bogata oferta rozrywkowa miasta jest natomiast na wyciągnięcie ręki. Klimatem urzekają niezliczone kawiarnie i restauracje oraz pobliskie Muzeum Czekolady. Z hotelu można również szybko dotrzeć na koncert lub imprezę w Lanxess Arena w dzielnicy Kolonia-Deutz.. Poczuj historię wód kolońskich i samego miasta – bądź naszym gościem w Motel One Kolonia-Altstadt w samym sercu reńskiej metropolii.
