Motel One Hamburgo-Alster
Esto es lo que dicen nuestros clientes
Muy bien
Puntuación general de 7714 opiniones
Amabilidad 9.2 por 10
Limpieza 9 por 10
Recepción 9 por 10
Vestíbulo y bar 8.8 por 10
Ubicación 8.8 por 10
Habitación 8.3 por 10
Cuarto de baño 8.3 por 10
WiFi gratuito 9.1 por 10
Relación precio-prestaciones 8.2 por 10
Desayuno 8.2 por 10
Nice place as usual Second night was difficult due too the heavy noise of one elevator
Great stay in Hamburg! Considering the rush-hour for breakfast, we only had to wait a few minutes. On arriving, we received a double room without extrabed (we were two adults and one child). Motel One gave us a solution by providing us two rooms for the first night. The following morning we received a room for three people, as requested. So Motel One tried to give us a solution at any moment.
Nice stay, good breakfast
Quizás sería necesario algo mas e espacio y enchufes en cada habitación para poder trabajar adecuadamente.
Check-in needs to be improved. Waited 20 minutes!
Overall very good but busy hotel
Decent hotel but expensive breakfast for what you get. No kettle, fridge or water in the room. Unsatisfactory wait to check in (25 minutes) after a long day of travel.
Staff were friendly. Location was excellent.
The lobby is really nice and cosy, breakfast selection is decent. The rooms are very small, AC is due for a refit. It was impossible to control the temperature in the room, we had to leave the window open over night because the air would get extremely stale with two persons sleeping in this small room, the temperature fluctuated wildly over night from warm to cold. Ventilation in the bathroom didn't work effectively so we had to leave the door and window open to clear the moisture after showers. We got booked into a room equipped for only one guest and had to ask twice to get a second set of blankets and towels because the staff was too busy. I can live with these small details but expect better at the pricepoint. The staff was welcoming and did their best to make our stay comfortable.
Alles Top!
We had a nice stay in your hotel. I have one point to let you know: you ask ,for for reasons of the environment, to reuse towels and give the opportunity to not-cleaning the room, but it does not really work. Our room was cleaned and towels were changed even if we put the “please no cleaning” - annoncement on the door. And after 2days the “no-cleaning”-hanger disappeared so we could not ask for it anymore.
Very good service and very fine rooms.
Habitaciones sin closet, desayuno caotico y pocas opciones
The hotel was quite old and the room was quite uncomfortable (too little space, no night tables). The stuff forgot to put blankets & towels. On top of that, overbooked hotel caused lots of traffic jams in ELevator & Kitchen.
Due to a malfunction having to wait an hour for check in. Something I think could be a better plan for.
Hemos tenido una muy mala experiencia el segundo día con el desayuno. La persona que estaba organizando la cola para sentarse creo que ponía en su tarjeta identificativa Jacqueline, suspiró de forma desagradable delante del resto de huéspedes cuando le dijimos que no hablábamos ni inglés ni alemán, y cuando nos tocó el turno de acomodarnos le comento al compañero riéndose que éramos españoles. Me sorprende la poca profesionalidad de esta persona nos hizo sentir muy mal .
I was given a room which was already booked. When I entered the room there were bags of the person who was still staying for the night. Then I had to go to the reception to get another room. Other than this, evertything went well.
Very clean and modern style. Would have appreciated written information on the use of the tv
Alles war ok
Super Service, nette Lounge Alles war gut
Alles war perfekt!
Muy buenos hoteles. Buen servicio. Todo cómodo. Solo sugeriría que tuviesen habitaciones con camas twin. Que las puertas tengan un sistema de cierre mejor, para que no suenen portazos.
We liked to live in your Hotel! Clean, comfortable, friendly. One question, why do you not have rooms with two separate beds? It would be better to have more different breakfast options (for example-eggs, scrumble, omlet)
The hotel has a great location. My room on the 17th floor had a wonderful view of the city. The room could use some updating. The air conditioning was a little dated and didn't cool the room adequately. I would add more savory items to the breakfast buffet, like sausages, scrambled eggs, etc.
TV didn’t work but otherwise, as usual, good value for money and the perfect business hotel. A fridge (empty) would have been useful..
Everything was satisfactory, the room was quiet.
Alles Super
La estancia en el hotel fue agradable en su conjunto, sin embargo hay varios aspectos que se deberían mejorar. La habitación es muy pequeña, y apenas hay espacio para poder almacenar las cosas. No hay armarios, ni caja fuerte, por lo que todo debe estar amontonado en poco espacio. El desayuno es correcto, aunque el espacio del comedor se queda justo por momentos para todas las personas del hotel. La ubicación es muy buena.
On the first floor you can hear the bar/lounge music 24/7. I asked ind the reception when the turné the music off, the said never. I didn't chose my room or floor.
Ez check in. House cleaning did a great job! Breakfast as always great and ez to find from Hauptbahnof.
Great hotel, good location. However, missed the possibility to stream Netflix to the TV.
Not the best Motel One I have lived at. But clean and ok
Best Among Equals
Great staff, clean rooms, nice buffet with vegan options. There was a good deal days before trip for 96€. Thats great. Location is a bit far from center but walking distance to Alster/Lange Reihe. Rooms with xx01 or xx02 have beautiful view of city.
Alles super!
Martin at the reception was super helpful and very kind.
Excellent location excellent service
Excellent stay, as usual. One downside was the bar service this time. On one occasion, I wanted to order at the bar as usual and was told to find a seat and someone would be with me shortly. I left after 20min of waiting - it wasn't busy btw.
Muy bien las habitaciones,la limpieza y muy cerca del centro ciudad con metro y parada de bus en la misma puerta. En cuanto al personal muy buenos destacar a Mario y a Sandra por ayudarnos en todo momento. GRACIAS
Buena atención, limpieza e instalaciones perfectas. Lis recepcionistas muy atentos, en especial MARIO que nos ayudó muchísimo y contribuyó a que nuestra estancia fuera mejor
Breakfast Area could be bigger. When we arrived late desks were fully occupied and we were forced to sit together on desk with others. The bed was to hard for a good sleep
War ok.
Alles Super
It is the second time that we stay in Motel One, the first one was in Boon. We like of the modern and casual stile, customer service and attention. We also highlight breakfast, with organic and vegan itens. Thank you Roseli e Fabio
Very efficiently run hotel - staff polite helpful and competent .
Entrance is very good looking as hotel from outside. Breakfast is nice but it could be more extensive including scrambled eggs, baked bacon, etc. It is a bit weird to sit in those chairs :D My room cleanliness was satisfactory but not great. I've found toilet not so clean and smelling a bit weird so I flushed it myself. There were female hairs in my bathroom including my bed. In my bed under the pillow I found another few female hairs from head. Please take that into consideration. Also for higher rating I would expect pair of slippers as you have carpets in the rooms :) Hair drier was quite full of dust. Otherwise very pleasant to sleep in the bed! Thank you!
The breakfast was nice and the staff were so accommodating!!!
Muy cómodo! El personal del hotel, excelente! Los moteles One son muy recomendables.
Excelente hotel, me agradó mucho
No había agua caliente en la ducha ese día.
Galería
Todo de un vistazo
Ubicación y alrededores
HAMBURGO, LÜBECK Y ROSTOCK
¡Arrrrr! Las mejores paradas para disfrutar del aire puro.
Hamburgo, mi perla
En nuestro económico hotel de diseño, en el barrio de moda de St. Georg, todo gira en torno al lago Alster que se encuentra en las inmediaciones. El Binnenalster y el Außenalster no solo ofrecen mucha diversión y relajación a quienes les gusta navegar en velero, piragüistas y remeros, sino que también invita a pasear para ver las villas de estilo Jugendstil y relajarse en los parques de alrededor. Sin embargo, en nuestra recepción vas a conocer el lado invernal de Hamburgo. Una fiesta popular celebrada en el Alster, un año en el que se congeló, muestra que en la ciudad hanseática el frío puede arrasar. Láminas de nogal en el techo del bar hacen de símil de las suaves olas del Alster y accesorios como veleros, luces de ferrys o gorras de marinero le dan el toque final al concepto marítimo del diseño de nuestro hotel.
En el Motel One Hamburgo-Alster podrás alojarte en una de las zonas residenciales más populares de la ciudad. Elegantes cafés con terraza, boutiques y sin olvidar la orilla del afluente del Elba invitan a darse un agradable paseo.
El hotel está ubicado en el centro, lo que te permite estar al lado de todos los lugares emblemáticos de la ciudad. Así, en tan solo unos minutos a pie, llegarás a la Mönckebergstraße, una de las principales calles para ir de compras de la ciudad hanseática. La estación de metro y de cercanías Berliner Tor y la estación de metro de Lohmühlenstraße te dan acceso a la red pública de transporte de cercanías, directamente delante del hotel. Cuando llegues o salgas de viaje con el tren, agradecerás que la estación central de Hamburgo esté a tan solo unos cientos de metros del hotel.
Hospédate en nuestro hotel de diseño junto al Alster y conoce el significado de la famosa canción de Lotto King Karl: «Hamburgo, mi perla, preciosa cuidad».
