Très bien
Note globale sur 3 066 évaluations
Amabilité 9.3 de 10
Propreté 9.1 de 10
Réception 9.3 de 10
Lounge et bar 9.1 de 10
Emplacement 9.6 de 10
Chambre 8.3 de 10
Salle de bains 8.6 de 10
Wi-Fi gratuit 9.1 de 10
Rapport qualité/prix 8.8 de 10
Petit-déjeuner 8.1 de 10
Lovely hotel and staff. The bed was really comfy. The room was a little small and minimalistic but the price reflects that
Nice one night visit. Hotel staff very friendly. Rooms very clean but very hot. Aircon a waste of time and no window to open.
This hotel was recommended by the organisers of a conference I was attending. I was very impressed. In terms of improvement I would suggest having better lighting at the entrance of the hotel. It would be very difficult to navigate for people who have a sight impairment.
Great stay, rooms are of a good size and the breakfast provided a good start to the day. Enjoyed the central location.
Great one night layover in city center of New Castle. Comfortable room and very friendly staff.
Reception staff friendly and helpful. I raised a room issue and was immediately offered another room. I appreciated the professional response from the male receptionist in solving this. Good shower , comfy bed and a great location.
Great service, location and facilities. Clean and comfortable.
Excellent stay , lovely hotel
Il m'a manqué un coffre fort dans la chambre.
Nice hotel, great location.
Friendly staff, clean comfortable rooms in a great location
Great location, friendly staff, nicely decorated and furnished public areas and very reasonably priced for our stay. I felt our bedroom was a little bit basic but we only really slept there so no major deal. Some other rooms looked nicer in pictures so maybe pay slightly more to upgrade to a better room. Would definitely stay here again though and would recommend it.
Great position in the city centre, friendly staff and amazing room!!
Lovely hotel, beautifully decorated in the heart of the city centre
Overall pleased with our stay. Got a room upgrade at reception because it was my birthday
The hotel is always welcoming, relaxing, clean and stylish. A home from home.
Great stay as usual. We are regulars and appreciate the room allocation for top floor when it's possible. Room well maintained and clean as usual. Pillows a bit too puffy but that's a minor complaint. Staff all very friendly and excellent training. Bar person was excellent and managing a lot of people at once. Thanks for another good stay
I would have scored 10 but the breakfast buffet has changed with no prepared fresh fruit salad. I was shown plums, apples, kiwis etc all of which I would have had to prepare myself and I don’t have time when I’m working and I would have needed a better knife and facilities to wash the fruit
The room was too hot, AC does not work. The bed was hard. And the front desk was all over the place. You charged us for breakfast that was not vegetarian friendly so we requested a refund and still waiting now.
Fantastic hotel, very posh, staff very friendly and helpful, breakfast delightful and rooms are very clean and just exactly what one requires for a one night stay.
Breakfast something worm. Butty. Bacon. Egg. Etc.
The room was not great at all, no wardrobe to keep my clothing, just an open rack with hangers just by the door, not even inside the room. The bed was positioned in such an awkward way, I barely had space to relax around the room. The bathroom was okay but no exhaust fan so after a shower it would get humid and not dry quickly. The room was EXTREMELY dusty, just sitting on the bed and using the blankets had dust suspended in the air. There were paper cups instead of glass cups and the lighting also wasn't good enough. The room was honestly bad for what I expected, what I paid for and what was in the description when I booked the hotel. Aircon was not working at all, thankfully the weather was okay so I managed but one night it got too hot and I had to open the windows for temperature management. The hotel was located around a lot of pubs and clubs because I heard noise every night I stayed it, even the walls in general were so thin, I could hear people outside my room within the hotel and outside the hotel. If I wasn't tired, I don't know how I could have gotten a good night's sleep with all the noise. Horrible experience, would not book again.
Outstanding as always great location great staff and decent pricing and the blue sweets are gorgeous
Loved staying here. Perfect location for bars and food. Room was clean and ideal size for what was needed. Only thing was the room was far too warm we did request an air con unit but it didn’t help that much. Obviously not the hotels fault they can’t control outside temps. But apart from that overall was fantastic we have already booked our next weekend back to Newcastle
Overall a very good experience, Very clean, friendly very helpfull staff. Situated in the middle of town was perfect but the only thing was we had to close window at night as was loud from the pubs and Restaurants. Saying that as long as we can close the window we would definatly go back.
Motel One is excellent for really comfy bed, great continental breakfast. Love it
Lovely bar and seating area, room was fairly clean with a few stains here and there. Main issue I had was the AC wouldn't do cooling (heating only) so the room was unbearably hot even with the window open!
The reception area and lobby is beautiful, very well laid out, decorated and is nicely cooled with air con. The rooms weren’t afforded the same decor or air con. It was disappointing that our bed was not actually a double, but two singles pushed together. The pillows were awful, two different shaped pillows, one solid and the other far too soft, leaving me with neck ache. The WiFi was advertised as ‘super fast’ it was not, most messages wouldn’t send between us staying within the same hotel.
Overall great stay and lovely clean hotel, my only complaint was the room was rather hot even with the air con on. Loved the extra little touches after letting them know we were celebrating an anniversary
Excellant facilitys and the bed was fantastic And the staff were very nice as well
We normally have a quiet room everytime we stay but had a very noisy one on front of hotel and through night we could swear w3 heard a yapping dog are dogs allowed. Young reception people were oblivious to my question
The hotel was modern, clean and had all we needed. The location was good and we found the breakfast was a good selection.
Check in gent was lovely because I made a mistake with my booking. He amended it which was a relief. The room was lovely and clean and comfortable. Breakfast was perfect. Good choice. Check out for 12 was great because we were off on a cruise later that day. We have stayed here before as have family members. The location was perfect because we were booked into Miller and carter for a meal. This is my 1st choice stay when visiting Newcastle. Thanks to all.
Liz and the Hotel Manager Erwin were simple great. They made our stay comfortable and understood our needs. Thumbs up for Liz for having an Own it Solve it Attitude.
Lovely 2 night stay visiting family. Perfect location close to center and excellent pubs and restaurants. Very comfortable room with adequate space, good facilities and good view. Staff very friendly and helpful. Excellent continental breakfast with wide choice of foods. Lobby area very welcoming and a good place to meet others.
Hotel amazing staff very helpful, room spotless only problem is air conditioning when turn fan to full it is very noisy keeps you awake on a night
great location, clean and warm room, friendly staff
times, there is always quick check in and friendly staff in the bar and reception.
Pleasant stay as usual. All staff friendly and helpful. I don’t think the air con worked in our room it was very hot.
Great location. Clean, tidy, comfortable room s. Friendly staff.
Très bien au centre de Newcastle près de tout, chambre confortable mais trop chaud au 6eme étage malgré la climatisation, il manquait un frigo et des petits bouteilles d'eau que normalement on trouve dans tout les hôtels que le prix pour 1 nuit c'était assez élevé.
La facture n'est pas correcte, vous m'avez facturé un petit déjeuner alors que le check in n'avait pas encore été fait. J'ai du payer lors du check in effectué le soir, sans connaître le détail. Je n'ai eu la facture qu'à la fin du séjour. Elle était vide. J'ai donc dû redemander et l'ai reçue alors que j'étais parti. Le petit déjeuner de lundi a été facturé alors que je n'étais pas encore arrivé. C'est du vol. Je suis insatisfait.
Très confortable, au plein centre
La chambre était conforme à la réservation faite en ligne. La propreté de la chambre et de la salle de bain est irréprochable. Nous y avons passé un agréable moment.
Points positifs: Proximité Points négatifs: Lit pas très confortable, taie d'oreiller sale même après le passage de la femme de ménage, clim qui ne se règle pas mais qui s'adapte à la température externe.
Personnel sympa - très propre - réservation et check out rapide - shampoing douche disponible et boissons dans la chambre - pas de bruit -chambre agréable et bien décorée - cadre entrée/ louange- canapé lazy agréables-
Très bon accueil, chambre impeccable. Il manque un endroit où poser la valise.
Expérience complètement positive de bout en bout: accueil incroyable, belle grande chambre calme et confortable et délicieux petit-déjeuner. Et l’emplacement est parfait pour visiter la ville à pieds. Bravo
Très bel hôtel et petit déjeuner
super hôtel qui est très accueillant avec des personnels 10/10
Notre Motel One Newcastle situé au cœur de la ville est teinté du charme des briques apparentes. Le style industriel de la façade authentique en briques rappelle le passé de ville ouvrière de Newcastle. À l’intérieur, les ponts sur la Tyne, thème déterminant de notre décor caractérisent le design. Quant au bar stylé au look industriel, il met en valeur les exploits du créateur de la locomotive à vapeur, Robert Stephenson. Des fauteuils et canapés en cuir Baxter et des tapis de grande qualité de Jan Kath complètent le look industriel. Des détails raffinés tels que des chaises Arketipo avec des armatures en acier extravagantes ou encore l’armoire en verre de carafes à whisky apportent une note charmante.
La tapisserie à rayures très british à la réception rappelle aussi volontairement les maillots de l’équipe de football Newcastle United. La situation de l’hôtel dans le centre historique convient au style industriel et moderne de notre hôtel design. Les attractions touristiques telles que le Theatre Royal, la statue de Charles Grey (Grey’s monument) et l’hôtel de ville ne sont qu’à un jet de pierre. La proximité avec la gare centrale et l’aéroport sera également pratique pour vos déplacements.
Réservez votre chambre dans notre hôtel design et découvrez son style contrasté entre passé industriel et modernité.
