Motel One Berlín-Alexanderplatz
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Very nice room, only wooden floor could be better instead of carpet. Lounge and bars were also nice. When we were leaving and wanted to leave our luggage in safe the lady in reception asked us to leave them just there. We came to pick up them without any receat but luckily two very nice ladies helped us to find them.
A very nice option if you don't plan to spend the whole day in the hotel room. The room was quite small but had a very efficient layout and surprisingly enough storage. Everything was very clean. Had everything for a good sleep: nice firm mattress, blackout curtains (not 100% blackout but did the job just fine), AC easy to operate and worked as expected. I wouldn't mind having a mini fridge somewhere, but I knew about this beforehand so won't complain.
Tolles Berliner Stadthotel
The breakfast area gets very busy as it is only open to 10am. I suggest to keep it open until 11am
tolles Hotel!"!
I paid more for the room with the view and when I checked-in at the hotel and entered my room there was no view. My room was looking to garbage cans and side street not the view that was promoted and it was definitely not the view I paid for. I was at the 4th floor and from what I had seen, you should only charge extra for view above a certain floor, at least 8th or more. Below is not worth it. I felt like I had been taken advantage of.
Nice stay in a clean and modern hotel and room 😀 Friendly and helpful staff. A large Lounge area, which we enjoyed every evening for a coffee or a drink ☕️ 🍷🍺. It’s very close to the trains and busses 🚍 🚊 Notes: We are international travelers, but we speak German. We did not try the breakfast. There is no kettle or fridge available in the room.
Es war alles top!!!
To crowded in the breakfast area. Confusions about the ordered room (we have booked at better room than we got on arrival and paid more than on the confirmation said), however we got a solution about the room (and money were returned) on the second day but poor view from that new offered room. Not top-class experience all in all.
A very smooth experience. Welcoming staff, comfortable room with excellent views, great breakfast options and generous check-out time. No complaints!
Alles super!
Enjoyed the stay. Good beds and good breakfast.
Best stay in Berlin, Breakfast with vegan Options, delicious cocktails available in the Bars. The Rooms are clean and have a huge Bed, everything fine. Very friendly people! Next to Alexanderplatz in a central good position.
The room was k but the service was generally lacking. I went late one night to request a bottle of water and was told “we don’t have any for sale, try to train station.” This was not a good answer. A better answer may have been “we encourage our guests to enjoy the water from the tap because the water in Berlin is quite good.” Anyway I felt unwelcome during that encounter. There were other things too nut I think that instance highlights how easy and inexpensively the experience could be improved at your hotel.
Great location, beautifully designed public areas, lovely staff, rooms spotlessly clean. My only complaint is the lack of tea/coffee making facilities in the room - this is a basic and no-one would expect to have to check for this. This should be made very clear on your website. We had to pay 3 euros at your cafe bar each time we wanted a hot drink!
I love staying at Motel Ones, doesn't matter if for work or leisure. Always a great combination of location, amenities and good price. In Berlin, the Motel 1 Alexanderplatz is my favourite. Excellent public transport links and of course that fabulous rooftop bar 😊
It's my second time in the hotel within 2 months and it's always a great experience. Feeling litterally like home, all the staff is kind, the room is clean and the location is the best. the TV Tower view always catches my breathe.
Motel One hotels offer the same good experience anytime, anywhere. In this case too.
Normally, you get a 9-10 from me. Two things this time were not OK. First of all the attitude of one of your receptionists while checking in who told me to wait adding: “… and anyway, checking in time is after 15:00”. I know this but only wanted to leave my luggage not have the room immediately at 11:00. Anyway, thankfully her colleague was much friendlier and immediately gave us an excellent room on the 17th floor which miraculously was already ready at 11:00. Second point: the room was too cold with or without the heating/AC on. It should be possible for your clients who like warmth to turn the heating up at all times.
Our second stay at this hotel. Friendly helpful staff. Spotlessly clean. Amazing decor. Great location
Great location, amazing views from our room. The rooms and all public areas spotlessly clean. Rooftop bar a lovely bonus!
Perfect position to visit the city, very close to all the “must see” locations
We arrived at the hotel after a night economy flight shortly after 9am and were pleasantly surprised to get an early check in. Staff member at the reception explained that they had reviewed our booking and noted our early check in request. This has really set the tone for our stay which has been impeccable. Rooms are on a smaller side, as it is generally known, but well equipped and with very comfortable beds. You cannot beat the central location. We returned to the hotel a couple of days later and got a late check out. We have nothing but praise for our stay in the hotel.
very good and modern hotel, top. thanks
Good Location, clean, good views Dark reception area, no water cooker and fridge in the room, breakfast choices a bit limited. The fruit salad was not good
Excellent hotel, excellent location, excellent staff. Only disappointment was that my room was not refreshed at all during my 3 night stay.
Hotel is in a great location. Room was comfortable and the standard size of Motel One rooms (a bit small). Breakfast was really good, my only attention point here is the tables availability. Tables were not cleaned frequently. There were many times when there was nowhere to sit, not because there was no free table, but because there was no clean table available.
Friendly service, amazing breakfast, all clean and good. Improvement idea: shampoo and shower gel was two in one, and no extra products such as body lotion e.g.
I love Motel One in general and the Alexanderplatz hotel is the one I stay at most regularly outside the UK. Despite being a motel one member the guy who checked me and my brother in law in decided we had booked via booking.com and did not offer us a bottle of water and allocated rooms on the noisy railway side of the hotel
Es war top
The hotel was lovely and the staff were very helpful. HOWEVER, we requested an accessible room and the shower had no grab handles - which is essential for safety for someone with a physical disability to shower. This needs to be urgently addressed as it is dangerous and false advertising of accessibility.
Great location with direct train to the airport and main attractions. basic breakfast which I would say it was a bit pricy. the only think I wonder was that apparently there was a fire alarm which we didn't hear at the topset floor. Maybe it was ok.
Excellent view, great bars, great service and great rooms. I can only recommend the place
Very nice, comfortable and well maintained hotel. Very courteous, dedicated and professional staff.
Check in and staff was exceptional. We had 2 bookings and the staff member confirmed we had checked in on line and arranged for rooms next to each other. He was brilliant, efficient, friendly and so very helpful. Room was "compact" but exceptionally clean and with a fantastic view of the TV Tower from the 13th floor. Breakfast was superb. The complaint by others of nothing hot passed us by the the sheer choice and quality of food and drinks. Again staff were efficient and helpful. One ignorant customer seemed to think it was alright to smoke in their room which led to a fire alarm at 11.00pm. Again the staff (and fire crews) were the epitome of efficiency and we returned to our room within 20 minutes. Would we stay again. Yes. Would we recommend - ABSOLUTELY. Thank you for making our stay so. pleasurable.
Pleasant. How it should be.
Great hotel in a good position.
Room too small. Cheap soap. No cream or any other toilette material. Few hangers for clothes. Poor breakfast. Expensive for what you get.
I found the reception to be kind and helpful. And the room itself was satisfactory. As always the more negative things are easier to point out. There was a temperature control in the room, at least I assume that's what it was, but it didn't seem to do very much. I found the room to be too hot for my taste so I turned it to the minimum 10 degrees and maximum fan speed. Despite this I didn't feel much of a change in actual temperature. Another issue I had was in the bathroom. I noticed after taking a long shower, there was A LOT of water on the floor in front of the toilet. The glass wall covers half of the shower area so I suspect the water splashes over to the other side over time. Had to use multiple towels and it was still too wet go to the toilet without having shoes on. It was less of an issue if I took a quick shower and pointed the showerhead more towards the glass wall, but even so there was water on the floor, just less so.
There was some confusion regarding my online registration. Once that issue was resolved - I was in a better space. I had issue with the free breakfast which I thought was included in my hotel registration - seemingly it was not. Another point of confusion. One final point - in the room on the headboard great levels of dust - and the carpet was a bit dusty as well - the room needed a good scrubbibgThe overall location, facilities, staff and accommodations were stellar. As an urban dweller being able to access public transportation was golden! Within a day I was riding the public transportation with natives making it to my conference location Humboldt University.
We had a great stay. Room very clean and fantastic view ( room 17 024)
Motel One has a cool vibe, good location, great breakfast, inviting bar with an amazing view and a friendly staff
I extended my stay, staying close to a month at your hotel and costing me multiple thousands of euros. For my last extension, I called the front desk and confirmed I would stay longer and pay in the late afternoon. Motel One’s, Max tried to force his way into my room and refused to acknowledge I had an agreement with the front desk to stay longer. He denied that I had extended my reservation, he demanded proof with the door forced open by him while I was sleeping and then claimed he found no reference to my reservation made a week earlier. I had a reservation well documented with a reservation number and timeframe. When I proved it to him by showing him my phone, he argued with me and said he could not find it. He never looked. He just wanted to harass me.
Dear Sirs, There are some recommendations coming from me. 1. It would be great to have some hot stuff for breakfast, like sausages and scrambled eggs. 2. In the evening I had to wait for a waiter for like 20 minutes, so I had to change my place to be seen by the waiter.
Very good place! Nice and clean room, good breakfast. Located in a strategic area of the city, close to public transport.
I can recommended! I'll back in the future!
Alles war super!
Great hotel, great bar and great staff. Thank You/Danke
Stink bad in bath room and toilet space. Some restaurant staff cannot speak English, (cannot understand room number)
Friendly staff, clean rooms, simple check-in/check-out system, excellent, great value self-service breakfast, great public spaces. Highlight was the roof top bar but also the Level 2 longe/bar area. Really well situated for public transport and walking to many major sights. Could be better if…: TV options limited for non-German speakers; no tea and coffee making facilities in the room; room quite small.
Galerie
Stručný Přehled
Poloha a okolí
Móda, design a posturbanistické umění v hlavním městě
Styl našeho Motel One Berlín-Alexanderplatz je utvářen kulturní rozmanitostí, kontrasty a urbanitou metropole Berlín. Originální „posturbanistická“ díla umělecké skupiny Klub7 přivádí životní styl a osobitý šarm této čtvrti z ulice přímo do interiéru designového hotelu. Pastvou pro oči je také nábytek italské designérské značky Moroso v naší One Lounge, který nejenže skvěle vypadá, ale je také neuvěřitelně pohodlný. Zde si můžete vychutnat naši zdravou bio snídani nebo po večerech s ovocným koktejlem v ruce zakoušet pohodový berlínský život.
Alexanderplatz je symbolem rozmanitosti a protikladů života ve velkoměstě.
A právě na tomto místě vás přivítá náš Motel One Berlín-Alexanderplatz, který vám poslouží jako skvělý výchozí bod pro objevování oblíbené čtvrti a jejího inspirativního urbanistického umění, jakož i bezpočtu módních butiků v centru Berlína. Ani k proslulým památkám, které nemohou chybět při žádné návštěvě Berlína, nemusíte vážit dlouhou cestu: televizní věž, Červená radnice a Berlínský dóm jsou od hotelu, co by kamenem dohodil a zastávka městské dráhy a metra Alexanderplatz vám umožní se pohodlně dostat na Muzejní ostrov a k Braniborské bráně i do ostatních městských částí. Ponořte se na náměstí Hackescher Markt do nočního života nebo poznejte netradiční krámky a bary v kultovní čtvrti Berlín-Mitte a Prenzlauer Berg.
