Motel One Edinburgh-Princes
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Amazing location and incredible staff! The rooms are a bit stuffy and on the small side, but we would definitely stay here again! Room was also really quiet.
Rooms are lovely and much better than the sister hotel in Edinburgh. But the building was so hot, the room I couldn't cool down, the AC didn't do anything and the window being open did nothing. The breakfast area was equally as hot, every morning I had to rush to get out into a cooler climate.
This was by far, the Best Motel One stay we have had at any of the locations to date. Cameron at the front desk was Exceptional!!! Actually, due to her Superior Customer Service, we have rebooked an additonal two nights, at the end of our time in Scotland. All staff we encountered were friendly and helpful. Excellent job Motel One Princes!!
Overall it was a great stay! Our only real complaint was that Expedia led us to believe our breakfast was included but found out when we got there that this was incorrect. I'm not blaming you as it sounds like a miscue on the part of Expedia
With easy checkin, the room was good size and the bed comfortable. While I had no notice of construction it was not bothersome. Friendly staff and fantastic location.
Excellent but pricey
Great location. Clean rooms. Friendly helpful front desk. We enjoyed our stay
Enjoyed our 6 night stay. GREAT location. Only a few short blocks to the Royal Mile. Friendly and helpful front desk staff. Housekeeping was excellent. Price was ideal. Only two minor issues. First, hotel address is 10-15 Princes Street, but entrance is on West Regester, which was not easliy noticed. Second, inadequate airflow so room seemed over heated and stuffy at times despite temp settings. Regardless, would DEFINITELY RECOMMEND!
Jet lagged and anxious, we checked into our hotel earlier than our check in time. Thank you so much to Haley at the front desk who made a way for us to get into one of our rooms and get ourselves sorted. She and her colleges were friendly and seemed enthusiastic to make us feel welcomed and appreciated - thank you!
Nice hotel right off Princes Street in a great location. Very nice staff, quiet room. Lots of pubs nearby.
The location is excellent. We love to walk around Edinburgh and this is a perfect place to start an adventure. We also enjoy day trips by train - Waverly is across the street. The breakfast is very good. The hotel is undergoing remodeling so there's some disruption, but that didn't interfere with our vacation.
Great customer service, large room, the bar, great location!
beautiful hotel, perfect location. Across the street from the train station and right on Princes street. staff were friendly and rooms very very nice.
I have always appreciated the brand so far; however, I find it inappropriate to offer rooms in a hotel that is essentially a construction site. It would at least have been honest to indicate on the booking website that building works are under way, and then leave it to the guests themselves to decide whether they wish to book an overnight stay on a construction site at full price. I imagine you can picture what would have happened.
Good room, quiet and clean
Great staff, held our luggage during a 3day tour and then we returned. Very good breakfasts.
Nice accommodation however renovations being undertaken did detract from overall score. Also, we have recently travelled extensively through the UK and some measures taken by Motel One appear to be penny pinching. For example, at booking there is the option of no room cleaning for "environmental reasons". However there is no reduction in room cost. No complimentary packet of biscuits in the room. No shower cap. No printed documentation about room services or info about the hotel - I presume to save the environment. However you have a booklet of approx 150 pages advertising all other hotels! Not very environmentally friendly. Your excuses about saving the environment seem pretty hollow.
Hotel in an excellent location in Edinburgh city centre, with friendly staff. Reasonable rooms with all you need, but be wary that some have no view. So if you want to look out over the city ask for one with a view. They do not do evening meals but there are lots of eateries in the surrounding area. Yes we would use again.
I have to say one off the most cosy hotels I have stayed in the bed was the most comfortable bed had the best sleep in it plus the room was so quiet even though it was facing the most busy street can’t wait to stay again
Location perfect. Such friendly staff who made our stay so easy, nothing was a problem for them! Thanks, and when I return to the capital, will definitely stay at Motel One.
The rooms were not temperature controlled. The first room was a sauna and the toilet was broken. The second room had issues. The third room was better but was on the noisy corner. We didn't get much sleep at all in this hotel. The staff however was incredibly nice and helpful.
Nice room/nice bathroom. Very simple but very clean. Construction was a bit distracting. My main complaint was the bar/lounge area used as a breakfast room. It is very small, limited seating and grossly inadequate for that purpose. Only one large table, otherwise chairs with small knee-height tables meant to hold a drink or two. Breakfast choices were not as extensive as I thought they would be and should have been refilled more often.
The stay in Motel One Princess was ansolutely gorgeous!! The employers are always more then friendly amd open for a little joke. The breakfast is incrediböe amd dont let amy wish open. The new design is gorgeous! We will come back in 2026!
The location was spot on. However, the facilities could use a lot of tender loving care. The hallway carpet was well worn and dirty, and the hallways lacked directional signage to the lift. The bathroom was new and functional but nothing irritates me more then not providing shampoo and conditioner. Customer service was adequate, but I felt that everything had to be paid for. I would not recommend to others to stay there. Not a great value for the price.
Everything was okay, most of the staff was great
Very clean, quiet, convenient. Too snug in dining area, no cooked breakfast.
A good comfortable bed and shower facilities. The breakfast buffet was also pretty good. The issues were the lack of light due to the one window in the corner and the noise from outside. My room was opposite a hostel and pub and got pretty noisy. The window was thin so it let in a lot of noise.
The room was stuffy and hot, too warm for comfortable sleep. Even after running the air conditioning with the thermostat set at its lowest for over 12 hours, the room was not cooled. The window does not open. No ventilation in the bath at all, and the door would not stay open for air circulation. No washcloths. Shampoo/body wash combo is rubbish and unusable without washcloth. Construction noise and mess were unpleasant. Only one elevator was operating during checkout rush, and it was the construction lift. Unfriendly, unhelpful reception desk staff. There is no way to contact reception for help or answers except in person because there is no room phone; no way to ask a question at night, after relaxing and changing into pajamas. The light switches were almost impossible to locate. Perhaps it is a fair £100 room, but not worth the rate charged.
Great experience slightly hindered by the renovation works.
Incredibly expensive!! £343 for one night in a very basic room which claimed to have a view but the window was too high to see anything. At that price I thought there might be a bath. The shower water did not flood away properly but one was left standing in a pool of water. TV had annoying voice assistant which went on for ages iif you changed channel or volume. Reception was a building site a wholly unappealing lounge area. Daylight robbery at that price. But I’m the mug.
my room was lovely and stylish very nice bathroom great shower. One thing im confused about is the plastic cups for tea and coffe, i dont see how they are more sustainable than normal ceramic cups.
So close to everything - train station, Royal Mile, lots of excellent eating options and the tram to the Airport. Style of decor was modern and clean, attractive to the eye. Support staff were friendly and helpful.
Very friendly and capable staff. Well managed in spite of difficulties with ongoing renovations. Rooms were quite small but nicely appointed in the space available. Nice size bathroom.
The motel is in a prime position opposite the railway station, this is why we booked it, we are elderly and disabled so it was good for us, however we found the room quite basic, it was clean, overlooking Princes street but basic, no refinements like dressing gowns and slippers etc etc, other than the lack of refinements it was ok, the breakfast however was outstanding, continental style but really excellent, the staff are superb and very helpful, cannot really fault the place apart from the room , we had a go at the bar, the cocktails were reasonably priced, but the beer was bottled obscure named and unfortunately the one I chose was terribly tasted, I/we are not fussy people we just like value for money and we feel we didn’t get that.
Always enjoy our stay here but disappointed with all renovations still going on, with no reduction in price. The new updated rooms are lovely.
Cute hotel right by main train station and direct air port buses.
The bed’s mattress was so hard and the room so warm I could not get a good nights sleep. The room itself was very nice and clean and the breakfast excellent.
Easy checkin, very helpful staff, clean room, great location.
Modern and clean hotel, centrally located, with nearby parking if needed, well equipped room and decent breakfast.
Great location. Nicely remodeled room. A bit pricey.
The renovation work looks very good Our room 117 was very nice. With a good view from the windows. The continental breakfast,good variety.
Apprehensive service, poor access (irregular lifts) and boiling hot rooms (no air-con). Not even a hot day.
Rooms very small, dark unwelcoming, asked to move to larger room which we were, quiet and comfortable, very expensive for a basic hotel
Location near the rail station is excellent. I had a hard time finding it because of another hotel had the same name
Lovely and clean bedroom was good but plastic cups for tea in room is a no no. And when we stay in hotel one of our highlights are a cooked breakfast.
Very good atmosphere and service ,but work was going on all the time. The staff was very friendly and they were very helpful.The continental breakfast was very tasteful. The lounge was under repair and difficult facilities for enjoying breakfast because of differnt sizes of tables,chairs . However, next time the lounge will be bigger and better and we will return.
Extremely over priced hotel.Whilst clean with friendly staff, the room was drab and dark. Felt a bit like a prison cell with one small window facing out at a wall, room115. Great location though, but definitely not worth the money, £254pn no breakfast on a Thursday night.
Super friendly and competent people working there! The room was spotless! The missing points are because of the building being under construction! I already recommend this hotel to my friends! Best Hotel i ever stayed at!
Unfortunately on this occasion the building works inside the hotel impacted negatively on my stay. I was in room 320 at Edinburgh Princes and on the same floor as where some building works was taking place, meaning I was woken up early at 8am on both days by loud noises of hammering and drilling. When I spoke to the desk team they said this shouldn’t be happening as they should be starting work at 10AM. Equally, as a solo female traveller I did find the number of workmen moving around my floor of the hotel uncomfortable, not to mention that the overall appearance of that area of the floor looked to be a bit like a building site (as well as one of the lifts which had building work covers). Finally, the fact that the check-in/dining/bar area was having work done on it was also negative. When I went to check in, the lights at the desk wasn’t working and there were lots of workmen around and when at the desk or using the lifts there was always a lot of loud noise. In the evening when I went to sit in the bar/lounge area, again the lights hadn’t been working and had to be turned on. Finally, a large part of the dining area was closed which meant that there weren’t any tables for breakfast and people were crowding onto arm chairs - there weren’t enough seats and so the only option was to take a tray back to the room which I found quite stressful as you ended up competing for seating and not enjoying a relaxing breakfast as I had hoped. Overall, I usually love MotelOne however this time the building works had a negative impact on my experience so I’d be grateful for any refund of payment that could be considered.
Hotel is in an excellent part of town, directly across from the railway station and many of the Edinburgh attractions are an easy walk. Compared to many other hotels the price point was reasonable.
Galerie
Stručný Přehled
Poloha a okolí
Na návštěvě u skotských králů
Hlavní město Skotska Edinburgh se pyšní dlouhou královskou historií. V našem Motel One Edinburgh-Princes, ve kterém přímo navazujeme na tuto bohatou tradici Skotska, vás přivítáme vytříbenou designovou kombinací ze starožitných lustrů a opulentních sametových křesel. Z pohodlí sedacích koutů na baru ve druhém patře si vychutnáte majestátní výhled na proslulou Princes Street a historické jádro Edinburghu.
Naše One Lounge je ideální, pokud chcete královsky nastartovat svůj den zdravou snídaní nebo odpoledne a večer relaxovat při pohledu na známé skotské panovníky.
Nezapomeňte také prozkoumat okolí našeho designového hotelu, který leži v přímém sousedství Waverley Station. Ve vzdálenosti jen několika set metrů na vás čeká Skotská národní galerie, kopec Carlton Hill a Edinburský hrad. Jste na služební cestě? Také do Mezinárodního konferenčního centra v Edinburghu a na letiště se z našeho hotelu dostanete snadno a rychle.
