Motel One Zürich
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uitstekend
total_ratings
Vriendelijkheid rating
Netheid rating
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Lounge en bar rating
Ligging rating
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Goede prijs-kwaliteitsverhouding rating
Ontbijtvoorziening rating
I arrived early and was able to check in right away, the staff is pleasant, welcoming and attentive. Going forward as I travel Europe I will look for and motel one my first choice.
I asked for an invoice of my stay and it was not given, stating that this had been paid in advanced. Indeed that was true but with my credit card
Good stay, great location, warm welcome from employees. Price is high and I paid extra for the breakfast but no one was checking by entering the breakfast area
Scrambled eggs would have been a nice offering at the breakfast and a bottle of water in the room, otherwise nothing to complain about.
Everything was very good in the hotel except there was no facility of making tea/coffee in the room
The bar service was fantastic and Luna took great care of us. Very nice and clean hotel. Will be staying here again.
Luna at the bar was amazing and friendly. All staff was great and quick to check us in.
Really good hotel. A bit pricey for what it is but it is Zürich!
Great 1 night stay - fast check in, nice size room on high floor with view of the courtyard, great design and vibe throughout the hotel.
Great location, the best staff, good breakfast, clean and up to date. The rooms are basic, and could really use a hot pot or coffee maker.
Lovely reception-very helpful, diligent staff. Bar area great. Excellent location for both city centre and lake. Room is clean. A kettle would be a great addition
Very nice, comfortable rooms, great lounge area and in a great location.
Not satisfied as much with hotel as I am with bar.
Good location and room -enjoyed the bar. Would stay again.
Bester Kellner ever !
Excellent location. Clean.
The whole staff is so friendly! The front desk helped us make dinner reservations multiple times. The bar staff: Monica, Lorin, and Pascal were fantastic! The breakfast was wonderful. We will stay here the next time we are in Zuo!
Good, overall. On the downside, the AC was not strong enough even at the maximum setting, and the bathroom felt surprisingly small. Also, it was unusual that there was no phone in the room to contact reception. As positive: the reception team! Everyone was super friendly and helpful! Special thanks to Max and Alex (if I got his name right). Not sure if I would come back though, maybe for a short stay, but for a longer stay the bathroom size would really bother me.
I emailed regarding breakfast and received no respinse
zeer net hotel met vriendelijk personeel. Uitstekend gelegen in het centrum van Zurich.
1. No price value - I would not pay your rates again for what is delivered. 2. Reception service and attention to help guest is not satisfactory - to casual. 3. Why is the entire reception only served by men? 4. The rooms are very clean but it reminds me of a youth hostel . Not even a glass to drink water is provided . Zero Charme and insufficient comfort . 5. The lift and walking situation from the ground floors with big luggage is awful. I had to carry my heavy luggage down the stairs because the receptionist did give me wrong instructions on a piece of paper . 6. The breakfast could be so much better with little effort. Again low service and quality for the price paid . 7. The entrance area is awful having heavy luggage - no help offered at all. I will not recommend this hotel to anyone nor return . It is ok to keep things simple but there is no heart in this place . It is “Massenabfertigung”
lorenzo and luna are wonderful! i appreciated the welcoming and lovely service!
it was a pleasure to stay in motel one and I am also a member and I will continue to stay in with one whatever I’m going to swim, thank you
Ambience was great but service even greater! Thank you! And a special thanks to Pascal for recommending options for our first time in Zurich and in Pontresina! Appreciate your time and suggestions!
Another comfortable and excellent stay. As always the staff are excellent from reception, to bar, to housekeeping, to breakfast. It is always a pleasure speaking to the breakfast staff who remember me from previous visits - they are an asset to the company and it is always great to see them. Bar staff were highly attentive. I scored the room slightly lower on this occasion, this was simply because the space was so big it actually felt a little empty, like it needed something else, but was comfortable overall. I look forward to staying again with you soon.
We stayed September 3-5 ‘25. Pascal is a fabulous bartender. His knowledge of the cocktails and the huge selection of Gin’s was extraordinary. Pascal has an easygoing and comforting personality to connect with his patrons. His engaging and fun personality makes people feel connected to you brand. Pascal has a leaders mentality. Don’t loss him.
Excellent location in the city to attend the conference I was registered for. Beautiful clean room with comfortable bed. I really enjoyed the breakfasts daily as well. Thank you!
Excellent service. Room adequate but no minibar, only paper cup, small table Excellent breakfast Staff friendly, helpful and very competent Excellent location
The rooms had inadequate facilities. There was no glass for drinking water merely a paper cup which wasn't even replaced in 5 days. There were no tea/coffee making facilities. There was insufficient hanging space for clothes. The room and bathroom were spacious however there was insufficient bench space in bathroom so toilet bags could not be left in bathroom. The bed was comfortable but overall the room was badly designed. The breakfast buffet was badly designed so with many people it became a chaotic mess.
Comfortable bed. Nice staff. Wonderful courtyard!
I especially appreciated the supportive, responsive staff, the cleanliness, the quiet, and the windows that open to fresh air! The room was often too warm for me, and I was unable to lower the temperature. I would have appreciated a glass or a paper cup to drink water and brush my teeth. Some days we received paper cups, some days not. I would have helped sort my trash into recycle or not recycle if you had provided instructions. Thank you for your continuous quality improvement attitude!
Your staff, at every point of contact, was outstanding in their warmth, professionalism and consideration.
Tiny rooms, no amenities (unless you count the two paper cups and sandpaper-like towels), drab paint, no where to put clothing or luggage.
Comfortable. Great lounge area nd outside patio. Wonderful breakfast. The front desk could have some more information at their finger tips like and easy place to eat when being jet lagged.
There was no heating. The temperature in Zurich was 12C in the morning (even if it went to 25C in the afternoon) and my room was freezing cold. The reception arranged for an extra blanket, but I was still getting out of bed in a cold room.
We stayed for an entire week in August 2025. Our stay was wonderful. The room was always very clean and comfortable. The bed is also comfortable. We didn't hear almost any street noise. The breakfast was plentiful and tasty. The staff was always friendly, professional and helpful.
Staff were remarkably helpful - I was not in the best of health and required extra assistance at points, they were very kind and made sure I was all right. My only minor frustration - no laundry possible, which makes summer difficult when it's hot.
I enjoyed my stay very much, and the breakfast and location, for the international congress, was really wonderful. However, I had a distressing experience with your taxi service to the airport on Saturday. I had, I thought reliably, been quoted by your reception staff and another taxi driver in the lobby that a hotel taxi to the airport would cost me around 70 swiss francs, so I trusted this information. However, when I arrived at the airport, the taxi driver demanded 94 swiss francs, plus a tip, so it cost me 100 swiss francs for 15 minutes to the airport. He seemed shocked that I had been quoted 70 swiss francs and that I had, stupidly, trusted the information given to me by your reception staff. As an elderly person on a budget, this seemed incredible to me. I should have been told, by the reception, that it would cost me between 70--100 swiss francs. If this was truly the case, I would have booked the airport taxi elsewhere to obtain a more competitive price. I feel a little duped and taken advantage of. After this incident, I don't think I would trust the information given to me by your reception again. Julienne McLean London
no remarks
My room was very small and difficult to manage. Breakfast was excellent.
motel one Zurich is aan de buitenzijde slecht herkenbaar als een motel one vestiging. Verder is niet duidelijk dat er aan de achterkant van het gebouw d ingang bevindt tbv bezoekers die met auto komen of gehandicapt zijn of koffers hebben. . Bij de hoofdingang van motel one Zuriich is alleen een trap met 8 treden beschikbaar, onandiig om daar als gehandicapte of bezoekt met grote koffers de trap te moeten nemen. Geen enkel bordje hangt er met info over bereikbaarheid vn gebouw. Binnenzijde motel one is de lobby/zit gedeelte links niet echt passend bij de motel one styling. het lijkt daar wel en ander hotel. Begroeting en service door de aanwezige hotelmedewerker bij de balie was niet allervriendelijkst, dat viel ons meteen op. Dirigerende toon en wilde direct de namen en paspoorten zien zonder een vriendelijke begroeting, Dat hebben we gelukkig in Munchen en Wenen wel beter meegemaakt die reis. Mogelijk komt het door directe Zwitserse aard maar klantvriendelijk is het absoluut niet. Verder viel op dat bij het ontbijt de staf en manager klanten niet aanspraken op asociaal gedrag zoals het opladen van meer dan 12 chocoladebroodjes op een bord voor een tafel van 5 personen. Die bordjes verdwenen daarna voor ene groot deel in de tas van de Duitse familie. schandalig gedrag waar niets van gezegd werd evenals geproduceerde herrie vanuit iPhones van ouders om kinderen te vermalen met muziek en spelletjes tijdens het ontbijt. De kamer was echter mooi en ruim uitgevoerd. Voor ons blijft het bij dit eenmalige bezoek van motel one in Zurich.
Lokatie was top, personeel zeer vriendelijk en behulpzaam en de kamer was uitstekend. Schoon, ruim en een fijne inrichting. Dus een zeer fijn verblijf.
Het is geen 10 want het ontbijt kan nog net iets beter door het ontbijt iets te upgraden (met scrambled egg, spek, etc.). Ontbijt is vefgeleken met de rest van de entourage, bar, lounge, kamers net iets te eenvoudig.
Net hotel, vriendelijke bediening en voor Zwitserse normen redelijke prijs en kwaliteit verhouding. Tarieven van consumpties in de bar zijn te hoog tov andere etablissementen in de buurt. Ontbijt is heel karig en onvoldoende.
De warmte van de hotelkamers is echt te hoog om goed te kunnen slapen, zelfs met het raam open bracht dit te weining verkoeling. Helaas heb ik zelf 2x CHF 20 moeten bij betalen om een buro te hebben in mijn kamer waar ik fatsoenlijk met mijn laptop kon werken
Hotel heel goed , personeel vriendelijk ,,receptiemedewerkers voorkomend. Kamers en badkamers heel schoon.
Excellente locatie, rustig hotel
Wij zijn trouwe klanten van Motel One‐ keten en wij plannen om te logeren bij alle deze hotel's in Europa .In sommige,meer dan een keer. De hotel's zijn identiek en toch apart door een thema. En de parking onder hotel is de LUXE...Dat heeft Zurich Motel One NIET. Geen compensatie. Wel, hij is nog 100 euros duurder dan anderen...
Zeer goed hotel met vriendelijk personeel en op een goede locatie.
Onvriendelijk en onbeschofte behandeling frontdesk personeel. Zijn alleen met zichzelf bezig en niet met de gasten. Personeel in de bar idem. Laatste keer dat ik met relaties heb geboekt in dit motel.
Galerij
Alles in één oogopslag
Ligging en omgeving
Bergen, chocolade en de Zürichsee
Welkom in het Motel One van Zürich! Hier draait alles om de bergen, chocolade en de Zürichsee.
Als u de lobby binnenstapt, waant u zich in de Zwitserse Alpen door de gordijnen met hun schilderachtige silhouetten die zijn ontworpen door de Zwitserse firma Christian Fischbacher. In onze One Lounge wordt u tijdens het gezonde ontbijt vergezeld van sfeervolle foto's van de nabijgelegen Zürichsee, zoals een origineel Boesch- bootmodel. Zo krijgt u meteen zin om een dagje aan het meer door te brengen. Onze bar daarentegen staat helemaal in het teken van de absolute topper onder de Zwitserse exportproducten... Hier draait namelijk alles om chocolade: aan het plafond hangen chocoladedruppels en boven de bar blinkt het gouden chocoladepapier. Dan krijgt u toch gewoon zin om de verrukkelijke chocolade te proeven, niet?
Ons Design Hotel in Zürich bevindt zich in de binnenstad, in de buurt van de Oude Botanische Tuin aan de Schanzengraben. De Paradeplatz en de Bahnhofstrasse, de kathedraal Grossmünster en andere bezienswaardigheden in het centrum liggen op wandelafstand. Ook het Centraal Station ligt dichtbij en de Zürichsee is maar even wandelen.
Geniet van uw verblijf in het schilderachtige Zürich. Grüezi!
Het toppunt van gezelligheid
Bergen, chocolade, het Meer van Zürich: drie ingrediënten die ons Motel One in Zürich uiterst aantrekkelijk maken!
