14 nov 2025

I often stay at your establishment in Zurich and I appreciate the warm welcome from all the staff. The lobby and bar are very pleasant. However, I have noticed that in some rooms, the white walls are not as clean as they should be. This is unfortunate because the overall level of cleanliness is good, but it slightly affects the overall impression. I would also add that being able to purchase a hot snack during the day and in the evening would make the experience even better.

14 nov 2025

Bar service was great and friendly service. Rooms are adequate and functional. Breakfast was ok, would have loved some cooked food. Hotel is a bit of a maze and room was quite far away.

13 nov 2025

A very nice hotel in a beautiful building, staff extraordinarily friendly and skilled. Also, staff was very well groomed. Breakfast was much better than in other Motel Ones. We really enjoyed our stay.

13 nov 2025

Fantastic room. Everything perfect except the beautiful glass water bottle provided in the room when I opened the seal and the bottle to drink directly from the glass bottle it had a very unpleasant smell around the rim. You need to review your process and standards with regards to the refilling of the water bottles. Being retired airline crew member I or we never use a glass provided in a hotel room.

11 nov 2025

Dear Front Office Manager, I parked my car and, before checking out, was charged $50. My wife explained to the front office that the delay was due to her injury during the night, which made it impossible for me to move the car within 15 minutes. I also noticed that other cars remained parked for several hours without any charges, which makes this situation appear unfair. During her conversation with the front office, my wife was pressured to pay and was even told to contact the Zurich Police and pay CHF 300. I am very disappointed with this unfair and inconsistent approach, and I kindly request that you review this matter and provide clarification or a refund. Best regards

10 nov 2025

Modern decor, warm atmosphere. Practically furnished rooms, clean and quiet

09 nov 2025

Good but would be nice to have some small luxuries like, water, coffee, snacks.

09 nov 2025

As always a nice room, clean and comfortable, quiet and with everything one needs …

06 nov 2025

I enjoyed my stay, the employees were fantastic, I wish the chain would adopt the policy of a mini refrigerator in the rooms.

01 nov 2025

All good but maybe the rooms could benefit from some privacy curtains especially at low floors

30 okt 2025

super

27 okt 2025

Great stay! Thanks so much! The reservation process was a little odd as we were with a group. It was 2 parts, which confused many of our attendees. I am not sure if that can be streamlined for future groups. Otherwise, appreciated the staff, venue, and location!

27 okt 2025

great as usual :)

26 okt 2025

Adding a small, simple kettle in the room is a small thing but such an important amenity for clients.

26 okt 2025

Easy check-in and check-out. Staff was very pleasant. Took care of our requests efficiently and cheerfully. Helped us with some local directions.

21 okt 2025

Not more than you can ask for! A clean and comfortable bed, well cleaned bathroom, nice and quiet room. Friendly and service minded staff at the check-in.

21 okt 2025

excellent hotel good location staff very attentive and efficient expensive

19 okt 2025

Staff was very helpful. Rooms were ready when we arrived an hour before checking in which was very beneficial. Rooms/bed/bathroom were on the smaller side but the balcony was a nice touch for personal space. Tricky to have two suitcases out and opened at the same time unless you’re using the bed. Location was perfect for walking around old town and Zurich Lake. Would recommend.

16 okt 2025

top, hyper clean rooms and always a smile on the crew face.

15 okt 2025

We enjoyed every aspect of our stay. Check-in was easy and the staff at the desk proved helpful with all of our questions. The room was clean and comfortable. Breakfast was a great way to start the day with plenty to choose from and the bar was a welcome stop after our long days. We found this hotel to be centrally located for our visit and a short walk down to the beautiful Lake Zurich. We would definitely stay here again!

13 okt 2025

Everything perfect except that there was no heating and the room was very cold at night

12 okt 2025

The key is location followed by great value. The entire property is spotless and the staff is extremely helpful. The rooms are all done in a minimalist and modern motif.

11 okt 2025

Excellent check in , lovely room . Great all round as always from Morel One no matter where you are in the world

11 okt 2025

Peaceful and pleasant.

06 okt 2025

Alles tip-top

04 okt 2025

Could not use the safe as the battery was low. Not sure why you offer take-away coffee cups when there were no coffee facilities in the room. The bottled water had a stale taste. Tap water was far better. The TV system is far too slow. Excellent bar staff!

04 okt 2025

Monica the bartender made my stay incredible. Motel One is great, the bartenders elevated the experience. Monica, Lorenzo and Pascal are why I will stay at Motel One every time I travel to Zürich from Germany for work.

03 okt 2025

As always, The standard is there. I like that I know what I am going to find. Staff are excellent. Clean rooms, etc. Only feedback is that breakfast is surprisingly poor for what it used to be. Slightly disappointing in my opinion. And of course, it was nice seeing anastasiia again. She's a charm.

30 sep 2025

I arrived early and was able to check in right away, the staff is pleasant, welcoming and attentive. Going forward as I travel Europe I will look for and motel one my first choice.

29 sep 2025

I asked for an invoice of my stay and it was not given, stating that this had been paid in advanced. Indeed that was true but with my credit card

29 sep 2025

Good stay, great location, warm welcome from employees. Price is high and I paid extra for the breakfast but no one was checking by entering the breakfast area

29 sep 2025

Scrambled eggs would have been a nice offering at the breakfast and a bottle of water in the room, otherwise nothing to complain about.

28 sep 2025

Everything was very good in the hotel except there was no facility of making tea/coffee in the room

27 sep 2025

The bar service was fantastic and Luna took great care of us. Very nice and clean hotel. Will be staying here again.

27 sep 2025

Luna at the bar was amazing and friendly. All staff was great and quick to check us in.

25 sep 2025

Really good hotel. A bit pricey for what it is but it is Zürich!

24 sep 2025

Great 1 night stay - fast check in, nice size room on high floor with view of the courtyard, great design and vibe throughout the hotel.

22 sep 2025

Great location, the best staff, good breakfast, clean and up to date. The rooms are basic, and could really use a hot pot or coffee maker.

22 sep 2025

Lovely reception-very helpful, diligent staff. Bar area great. Excellent location for both city centre and lake. Room is clean. A kettle would be a great addition

21 sep 2025

Very nice, comfortable rooms, great lounge area and in a great location.

20 sep 2025

Not satisfied as much with hotel as I am with bar.

08 sep 2025

zeer net hotel met vriendelijk personeel. Uitstekend gelegen in het centrum van Zurich.

25 jul 2025

motel one Zurich is aan de buitenzijde slecht herkenbaar als een motel one vestiging. Verder is niet duidelijk dat er aan de achterkant van het gebouw d ingang bevindt tbv bezoekers die met auto komen of gehandicapt zijn of koffers hebben. . Bij de hoofdingang van motel one Zuriich is alleen een trap met 8 treden beschikbaar, onandiig om daar als gehandicapte of bezoekt met grote koffers de trap te moeten nemen. Geen enkel bordje hangt er met info over bereikbaarheid vn gebouw. Binnenzijde motel one is de lobby/zit gedeelte links niet echt passend bij de motel one styling. het lijkt daar wel en ander hotel. Begroeting en service door de aanwezige hotelmedewerker bij de balie was niet allervriendelijkst, dat viel ons meteen op. Dirigerende toon en wilde direct de namen en paspoorten zien zonder een vriendelijke begroeting, Dat hebben we gelukkig in Munchen en Wenen wel beter meegemaakt die reis. Mogelijk komt het door directe Zwitserse aard maar klantvriendelijk is het absoluut niet. Verder viel op dat bij het ontbijt de staf en manager klanten niet aanspraken op asociaal gedrag zoals het opladen van meer dan 12 chocoladebroodjes op een bord voor een tafel van 5 personen. Die bordjes verdwenen daarna voor ene groot deel in de tas van de Duitse familie. schandalig gedrag waar niets van gezegd werd evenals geproduceerde herrie vanuit iPhones van ouders om kinderen te vermalen met muziek en spelletjes tijdens het ontbijt. De kamer was echter mooi en ruim uitgevoerd. Voor ons blijft het bij dit eenmalige bezoek van motel one in Zurich.

29 nov 2024

Lokatie was top, personeel zeer vriendelijk en behulpzaam en de kamer was uitstekend. Schoon, ruim en een fijne inrichting. Dus een zeer fijn verblijf.

13 nov 2024

Het is geen 10 want het ontbijt kan nog net iets beter door het ontbijt iets te upgraden (met scrambled egg, spek, etc.). Ontbijt is vefgeleken met de rest van de entourage, bar, lounge, kamers net iets te eenvoudig.

04 jun 2024

Net hotel, vriendelijke bediening en voor Zwitserse normen redelijke prijs en kwaliteit verhouding. Tarieven van consumpties in de bar zijn te hoog tov andere etablissementen in de buurt. Ontbijt is heel karig en onvoldoende.

11 mei 2024

De warmte van de hotelkamers is echt te hoog om goed te kunnen slapen, zelfs met het raam open bracht dit te weining verkoeling. Helaas heb ik zelf 2x CHF 20 moeten bij betalen om een buro te hebben in mijn kamer waar ik fatsoenlijk met mijn laptop kon werken

07 mei 2024

Hotel heel goed , personeel vriendelijk ,,receptiemedewerkers voorkomend. Kamers en badkamers heel schoon.

30 mrt 2024

Excellente locatie, rustig hotel

25 mrt 2024

Wij zijn trouwe klanten van Motel One‐ keten en wij plannen om te logeren bij alle deze hotel's in Europa .In sommige,meer dan een keer. De hotel's zijn identiek en toch apart door een thema. En de parking onder hotel is de LUXE...Dat heeft Zurich Motel One NIET. Geen compensatie. Wel, hij is nog 100 euros duurder dan anderen...