Motel One Zürich
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uitstekend
total_ratings
Vriendelijkheid rating
Netheid rating
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Lounge en bar rating
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Badkamer rating
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Goede prijs-kwaliteitsverhouding rating
Ontbijtvoorziening rating
I emailed regarding breakfast and received no respinse
zeer net hotel met vriendelijk personeel. Uitstekend gelegen in het centrum van Zurich.
1. No price value - I would not pay your rates again for what is delivered. 2. Reception service and attention to help guest is not satisfactory - to casual. 3. Why is the entire reception only served by men? 4. The rooms are very clean but it reminds me of a youth hostel . Not even a glass to drink water is provided . Zero Charme and insufficient comfort . 5. The lift and walking situation from the ground floors with big luggage is awful. I had to carry my heavy luggage down the stairs because the receptionist did give me wrong instructions on a piece of paper . 6. The breakfast could be so much better with little effort. Again low service and quality for the price paid . 7. The entrance area is awful having heavy luggage - no help offered at all. I will not recommend this hotel to anyone nor return . It is ok to keep things simple but there is no heart in this place . It is “Massenabfertigung”
lorenzo and luna are wonderful! i appreciated the welcoming and lovely service!
it was a pleasure to stay in motel one and I am also a member and I will continue to stay in with one whatever I’m going to swim, thank you
Ambience was great but service even greater! Thank you! And a special thanks to Pascal for recommending options for our first time in Zurich and in Pontresina! Appreciate your time and suggestions!
Another comfortable and excellent stay. As always the staff are excellent from reception, to bar, to housekeeping, to breakfast. It is always a pleasure speaking to the breakfast staff who remember me from previous visits - they are an asset to the company and it is always great to see them. Bar staff were highly attentive. I scored the room slightly lower on this occasion, this was simply because the space was so big it actually felt a little empty, like it needed something else, but was comfortable overall. I look forward to staying again with you soon.
We stayed September 3-5 ‘25. Pascal is a fabulous bartender. His knowledge of the cocktails and the huge selection of Gin’s was extraordinary. Pascal has an easygoing and comforting personality to connect with his patrons. His engaging and fun personality makes people feel connected to you brand. Pascal has a leaders mentality. Don’t loss him.
Excellent location in the city to attend the conference I was registered for. Beautiful clean room with comfortable bed. I really enjoyed the breakfasts daily as well. Thank you!
Excellent service. Room adequate but no minibar, only paper cup, small table Excellent breakfast Staff friendly, helpful and very competent Excellent location
The rooms had inadequate facilities. There was no glass for drinking water merely a paper cup which wasn't even replaced in 5 days. There were no tea/coffee making facilities. There was insufficient hanging space for clothes. The room and bathroom were spacious however there was insufficient bench space in bathroom so toilet bags could not be left in bathroom. The bed was comfortable but overall the room was badly designed. The breakfast buffet was badly designed so with many people it became a chaotic mess.
Comfortable bed. Nice staff. Wonderful courtyard!
I especially appreciated the supportive, responsive staff, the cleanliness, the quiet, and the windows that open to fresh air! The room was often too warm for me, and I was unable to lower the temperature. I would have appreciated a glass or a paper cup to drink water and brush my teeth. Some days we received paper cups, some days not. I would have helped sort my trash into recycle or not recycle if you had provided instructions. Thank you for your continuous quality improvement attitude!
Your staff, at every point of contact, was outstanding in their warmth, professionalism and consideration.
Tiny rooms, no amenities (unless you count the two paper cups and sandpaper-like towels), drab paint, no where to put clothing or luggage.
Comfortable. Great lounge area nd outside patio. Wonderful breakfast. The front desk could have some more information at their finger tips like and easy place to eat when being jet lagged.
There was no heating. The temperature in Zurich was 12C in the morning (even if it went to 25C in the afternoon) and my room was freezing cold. The reception arranged for an extra blanket, but I was still getting out of bed in a cold room.
We stayed for an entire week in August 2025. Our stay was wonderful. The room was always very clean and comfortable. The bed is also comfortable. We didn't hear almost any street noise. The breakfast was plentiful and tasty. The staff was always friendly, professional and helpful.
Staff were remarkably helpful - I was not in the best of health and required extra assistance at points, they were very kind and made sure I was all right. My only minor frustration - no laundry possible, which makes summer difficult when it's hot.
I enjoyed my stay very much, and the breakfast and location, for the international congress, was really wonderful. However, I had a distressing experience with your taxi service to the airport on Saturday. I had, I thought reliably, been quoted by your reception staff and another taxi driver in the lobby that a hotel taxi to the airport would cost me around 70 swiss francs, so I trusted this information. However, when I arrived at the airport, the taxi driver demanded 94 swiss francs, plus a tip, so it cost me 100 swiss francs for 15 minutes to the airport. He seemed shocked that I had been quoted 70 swiss francs and that I had, stupidly, trusted the information given to me by your reception staff. As an elderly person on a budget, this seemed incredible to me. I should have been told, by the reception, that it would cost me between 70--100 swiss francs. If this was truly the case, I would have booked the airport taxi elsewhere to obtain a more competitive price. I feel a little duped and taken advantage of. After this incident, I don't think I would trust the information given to me by your reception again. Julienne McLean London
no remarks
My room was very small and difficult to manage. Breakfast was excellent.
Great location! Check-in/out was very swift.
Comfortable clean and pleasant stay at hotel One. Could be a little better with coffee/tea facility in room and more sitting space in breaskfast dinning room especially when hotel is full in pick hours
Gut!
Room 54 was below the ground floor I felt like being in a cellar .. very small room .
Clean , comfy bed , fresh linen but small room. A few things in room needed maintenance attention, such as bedside lamp and the plug in bath room basin. There was very little space for clothes, belongings and our cases. I had to live out of my case , having it next to the bed! Breakfast was extremely crowded . The selection was ok , limited but no frills. Mainly lots of types of breads, small selection cereal ( none of which I could eat) , cheeses and meats, fruit. Only a few natural yoghurts , otherwise sugary ones. There was enough although as I was gluten free there was no bread that I could eat. I had expected things like linseed, pumpkin and chia seed to add to yoghurt but these were not available. The seating area downstairs is spacious and attractive. A good location for trams , the lake and old town . By UK standards this was very expensive hotel for the standard but Zürich is one of the most expensive cities in the world!
Small room. Small bed. Almost no window. Room smelled. Terrible experience for a loyal customer who has probably over 100 nights stayed at your hotel.
Breakfast pretty good, Bar food terrible, Rooms very small and poorly designed, no where to put your things, bathroom ridiculously small. Nice downstairs sitting area.
Small but confortable room - very quiet as requested. Tiny functional shower room with good towels. Nice bed linen - we were given separate single duvets on a kingsized bed. Very helpful staff and a breakfeast that was better than anticipated - great bircher muesli, fruit, yoghurt, eggs, cheese & all the usual breads/croissants, but no decaffeinated coffee. We stayed at a busy time so it was at times rather chaotic but the staff remained calm & responsive. If we had know there were 3 coffee machines that would have been helpful to shorten the queue! Useful to have free wifi.& 2 USB connectors - Switzerlad has it's own unique plugs, not like the rest of Europe It would have been helpful to have an indication in the room about whether the tap water was safe to drink. (NB: If you book as a member of the hotel chain you get a free bottle of water in the room.), and also to have a sponge or flannel provided. Coffee/tea facilities would have been a welcome touch. Based on this expereince we would definitley try a Motel One in another city.
Nice hotel Simple rooms
Great hotel and location, reasonably priced Only feedback was the reception area lighting was very dark and our shower leaked from the base as the screen wasn't sealed when pulled out which made the bathroom floor very wet every shower
Everything was very pleasant. Luna the bartender was quite wonderful and professional. She remembered us and went out of her way to make us feel special and cared for. She made a wonderful old fashioned!! Thank you Luna!
Very clean property and very professional staff
Great place. Good breakfast.would stay again!
Bathroom very small Breakfast : a few more egg options would be welcome. Some more summer fruits would be welcome
Location is very convenient. Rooms are clean. Breakfast is good. What else one wants?
The place to stay when you visit Zurich. High level accomodation and service as always when staying at any of the motel one hotels. A beautiful building outside located just 7-8 minutes walk from main train station and main street banhofstrasse. Luxury rooms comfortable beds and modern design 24/7 lounge bar service
The hotel itself is beautiful and the staff were very friendly. It would be nice to have a fridge in the room and tea/coffee otherwise we had a fantastic stay and would definitely come back to Motel One.
motel one Zurich is aan de buitenzijde slecht herkenbaar als een motel one vestiging. Verder is niet duidelijk dat er aan de achterkant van het gebouw d ingang bevindt tbv bezoekers die met auto komen of gehandicapt zijn of koffers hebben. . Bij de hoofdingang van motel one Zuriich is alleen een trap met 8 treden beschikbaar, onandiig om daar als gehandicapte of bezoekt met grote koffers de trap te moeten nemen. Geen enkel bordje hangt er met info over bereikbaarheid vn gebouw. Binnenzijde motel one is de lobby/zit gedeelte links niet echt passend bij de motel one styling. het lijkt daar wel en ander hotel. Begroeting en service door de aanwezige hotelmedewerker bij de balie was niet allervriendelijkst, dat viel ons meteen op. Dirigerende toon en wilde direct de namen en paspoorten zien zonder een vriendelijke begroeting, Dat hebben we gelukkig in Munchen en Wenen wel beter meegemaakt die reis. Mogelijk komt het door directe Zwitserse aard maar klantvriendelijk is het absoluut niet. Verder viel op dat bij het ontbijt de staf en manager klanten niet aanspraken op asociaal gedrag zoals het opladen van meer dan 12 chocoladebroodjes op een bord voor een tafel van 5 personen. Die bordjes verdwenen daarna voor ene groot deel in de tas van de Duitse familie. schandalig gedrag waar niets van gezegd werd evenals geproduceerde herrie vanuit iPhones van ouders om kinderen te vermalen met muziek en spelletjes tijdens het ontbijt. De kamer was echter mooi en ruim uitgevoerd. Voor ons blijft het bij dit eenmalige bezoek van motel one in Zurich.
Lokatie was top, personeel zeer vriendelijk en behulpzaam en de kamer was uitstekend. Schoon, ruim en een fijne inrichting. Dus een zeer fijn verblijf.
Het is geen 10 want het ontbijt kan nog net iets beter door het ontbijt iets te upgraden (met scrambled egg, spek, etc.). Ontbijt is vefgeleken met de rest van de entourage, bar, lounge, kamers net iets te eenvoudig.
Net hotel, vriendelijke bediening en voor Zwitserse normen redelijke prijs en kwaliteit verhouding. Tarieven van consumpties in de bar zijn te hoog tov andere etablissementen in de buurt. Ontbijt is heel karig en onvoldoende.
De warmte van de hotelkamers is echt te hoog om goed te kunnen slapen, zelfs met het raam open bracht dit te weining verkoeling. Helaas heb ik zelf 2x CHF 20 moeten bij betalen om een buro te hebben in mijn kamer waar ik fatsoenlijk met mijn laptop kon werken
Hotel heel goed , personeel vriendelijk ,,receptiemedewerkers voorkomend. Kamers en badkamers heel schoon.
Excellente locatie, rustig hotel
Wij zijn trouwe klanten van Motel One‐ keten en wij plannen om te logeren bij alle deze hotel's in Europa .In sommige,meer dan een keer. De hotel's zijn identiek en toch apart door een thema. En de parking onder hotel is de LUXE...Dat heeft Zurich Motel One NIET. Geen compensatie. Wel, hij is nog 100 euros duurder dan anderen...
Zeer goed hotel met vriendelijk personeel en op een goede locatie.
Onvriendelijk en onbeschofte behandeling frontdesk personeel. Zijn alleen met zichzelf bezig en niet met de gasten. Personeel in de bar idem. Laatste keer dat ik met relaties heb geboekt in dit motel.
Prima kamer, maar ik sliep boven de containers. En ik hoorde ‘s nachts dus ongedierte lopen…. Normaal slaap ik met m’n raam open maar heb ik nu dus dicht gedaan. Heb het bij de receptie gemeld, maar die reageerde niet heel begripvol.
Galerij
Alles in één oogopslag
Ligging en omgeving
Bergen, chocolade en de Zürichsee
Welkom in het Motel One van Zürich! Hier draait alles om de bergen, chocolade en de Zürichsee.
Als u de lobby binnenstapt, waant u zich in de Zwitserse Alpen door de gordijnen met hun schilderachtige silhouetten die zijn ontworpen door de Zwitserse firma Christian Fischbacher. In onze One Lounge wordt u tijdens het gezonde ontbijt vergezeld van sfeervolle foto's van de nabijgelegen Zürichsee, zoals een origineel Boesch- bootmodel. Zo krijgt u meteen zin om een dagje aan het meer door te brengen. Onze bar daarentegen staat helemaal in het teken van de absolute topper onder de Zwitserse exportproducten... Hier draait namelijk alles om chocolade: aan het plafond hangen chocoladedruppels en boven de bar blinkt het gouden chocoladepapier. Dan krijgt u toch gewoon zin om de verrukkelijke chocolade te proeven, niet?
Ons Design Hotel in Zürich bevindt zich in de binnenstad, in de buurt van de Oude Botanische Tuin aan de Schanzengraben. De Paradeplatz en de Bahnhofstrasse, de kathedraal Grossmünster en andere bezienswaardigheden in het centrum liggen op wandelafstand. Ook het Centraal Station ligt dichtbij en de Zürichsee is maar even wandelen.
Geniet van uw verblijf in het schilderachtige Zürich. Grüezi!
Het toppunt van gezelligheid
Bergen, chocolade, het Meer van Zürich: drie ingrediënten die ons Motel One in Zürich uiterst aantrekkelijk maken!
